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Mr John Roy

United Kingdom
Review of Neopost (UK) Ltd
5 stars: Excellent

My issue was resolved quickly

My issue was resolved quickly

Reply from Neopost (UK) Ltd
Good morning,

Thanks for your review, I'm glad the team were able to help.

Kind regards,

Customer Care team
Review of Inchcape UK
4 stars: Great

Bit of a wait…

When collecting my car I was asked to take a seat by reception as I was informed the girl dealing with me was busy with a customer. After 10 minutes I approached reception again to enquire about picking up my vehicle. To be fair I was then dealt with within a couple of minutes.
Emma explained that she was not aware I had been waiting.
Would have been 5 stars but this experience deserves only a rating of 4

Reply from Inchcape UK
Thank you Mr Roy for your honest review. I am sorry to hear this and I will be passing your comments across to the team, as we are always looking at ways to improve our customer service. Have a lovely day