profile image of Chris

Chris

United Kingdom
Review of Toluna
1 star: Bad

Don’t do it

This is a joke. You spend 15 minutes conducting a survey then it says your not the right candidate we are looking for. After 15 min? Shouldn’t the be after 15 seconds. I think this is a scam. Never got paid for my time . Don’t do it

Reply from Toluna
Dear Chris,

Thank you for taking the time to submit your review! We’re very sorry to hear that your experience was not at the level we would have liked.

We launch hundreds of surveys every day, each with their own specific respondent needs and targets. To make sure the surveys you answer are right for you, we have put in place a screening process at the beginning of each survey to ensure you fit the target group. If you don't, the survey will close and you will be automatically redirected to a new survey opportunity.
To increase your chances of receiving better targeted surveys with the highest chances to qualify, we recommend you always keep your profile surveys up to date.

Sometimes, determining whether someone qualifies for a survey takes just a few questions other times, it may take more questions. This usually happens in the first half of the survey, however if and when this happens towards the end of a questionnaire, it might be the result of a quality check.

We are dedicated to constantly providing quality data to our clients and to ensure this level of quality (and in agreement with our Terms&Conditions), please note that you might not qualify for all surveys. In such cases, the survey will close and the system will offer a new available opportunity. The reasons you might not qualify include, but are not limited to:
Your profile not corresponding to our client's target audience
Discrepancy in logical suite of responses;
Going too quickly through the questions to properly consider your answers;
Lapse in attention leading to failed quality checks;
Answering multiple questions the same way.

If during the quality checks in place you fail to qualify for a survey, then points will not be rewarded as we/our clients will not use that data for their research as it is not considered valid.

However, if you have any specific examples where you consider your failure to qualify was not the result of a quality check, we invite you to send them over to us at https://uk.toluna.com/contactus/ to investigate further so that we can make things right.

Best wishes,
The Toluna Team
Review of EE
1 star: Bad

I'm ee customer and since I switched…

I'm ee customer and since I switched from 02 it has been an absolute disaster. network is always off ,.internet is slow and fees and not competitive. I'm switching once my contract runs out. in fact how are they still in business is beyond me. Please visit any of their stores and you see what morons they employ. visited store in hammersmith and was greeted by ....
alright bro....This tells you everything by level of education and quality of customer care they provide. absolute failures all of them from CEO to staff in your stores.

Reply from EE
Hi Chris. Thanks for the review. I will certainly feed this back to our store teams. In terms of your speeds and network connection, I would really like our technical web chat team to take a look at what's going on for you. If you click this link https://ee.co.uk/help/help-new and scroll right to the bottom, you should see an option to connect with our online chat team. Thanks -Sam
Review of Williamhill
1 star: Bad

Cheats

Just read all the reviews and it tell you everything. Scamming cheats. Blocked my account without any explanation and requested proof of funds, ID , driving license my account details, bank statements, utilities Bill's statements etc but more importantly they stated in the emails to hand write a letter stating that i wouldn't dispute any future transactions which I'm not sure is legal. Had my account blocked for almost a week without any reply for days. Call centres are in Phillipines so you can imagine what's ut like.STAY AWAY their are useless cheats.

Review of Discover Car Hire
1 star: Bad

They cancelled my booking without a…

They cancelled my booking without a reason........read this

Thanks for choosing Discovercarhire.com for your car rental.

Your booking has been canceled in accordance with our cancelation policy. Any amount owed to you will be refunded to your account within the next 10 business days.

Access your booking page to review the refund details. 

Thieves. Now they will keep my money for 10 working days ....stay away

Reply from Discover Car Hire
Dear Chris,

Thank you for reviewing us.

Please accept our sincere apologies for all the inconveniences you had because of this sudden cancellation.

Unfortunately, the update from our car rental provider was processed by us too late due to the public holiday. We fully accept our fault here and there is no excuse. Based on the system, our manager is already in contact with you in order to solve the issue in the most diligent way.

We are sure we will be able to come to a common solution!

Best regards,
The team of DiscoverCarHire