Mark Pickles
United Kingdom
Review of RAM Tracking UK
Customer service is shocking,system does not work correctly
Customer service is shocking, the system is slow we have had problems since signing with them over 6 months ago
some of the trackers have not worked for over a month others dont update for a day
mobile apps dont work, nobody answers emails or the phones
email alerts dont work the list is endless.
am sorry to say but this was the worst move we made, at the moment we are looking to get out of the contrate
if your business needs a tracker that works ram cannot give you this.
Reply from RAM Tracking UK
Hi Mark,
We are sorry to hear of the service you have received and this is certainly not the level of service we expect at RAM Tracking.
I would like to investigate this as a matter of urgency. My name is Laura Cooper and I am the Marketing Manager at RAM. If you could at your earliest convenience provide some contact details to marketing@ramtracking.com I would very much like to discuss this further.
Kind Regards,
RAM Tracking
We are sorry to hear of the service you have received and this is certainly not the level of service we expect at RAM Tracking.
I would like to investigate this as a matter of urgency. My name is Laura Cooper and I am the Marketing Manager at RAM. If you could at your earliest convenience provide some contact details to marketing@ramtracking.com I would very much like to discuss this further.
Kind Regards,
RAM Tracking