Mike Dg
Australia
Review of Toluna
I finished a 20 minute survey I…
I finished a 20 minute survey I received through email for 30k points(10 AUD) but didn't get the credits for it. What happened toluna?
Reply from Toluna
Dear Mike,
Thank you for posting a review and we’re sorry to hear that your experience was not at the level we would have liked.
We would like to discuss your specific personal experience further so that we can make things right for you. Please provide me with your username here or open a ticket at https://au.toluna.com/contactus with the following as subject: “Trustpilot review - follow-up” and I will personally look into it.
Regards,
Katy
Thank you for posting a review and we’re sorry to hear that your experience was not at the level we would have liked.
We would like to discuss your specific personal experience further so that we can make things right for you. Please provide me with your username here or open a ticket at https://au.toluna.com/contactus with the following as subject: “Trustpilot review - follow-up” and I will personally look into it.
Regards,
Katy