ANTHONY LAMB
United Kingdom
Review of iZettle
be careful if you have google pay on…
be careful if you have google pay on your phone as izettle has taken money from my google pay account and not from the customer . this means that the customer got a free product and I ended up paying for him from my google pay account on top of that I had to pay the transaction charge and I also went over drawn on my personal account and have had to pay bank charges.
PLEASE BE AWARE OF THIS GLITCH AND DOUBLE CHECK ALL PAYMENTS
Reply from iZettle
Hi Anthony,
Thanks for your review. Mobile payments such as Google Pay and Apple Pay are designed to initiate a transaction once a card reader chip is detected, even if not directly placed on the reader. We would recommend turning off NFC if you are using the iZettle Go app on the same phone as Google Pay when taking payments. You can refund your payment through the app or on my.izettle.com, including the fee.
Kind Regards,
iZettle
Thanks for your review. Mobile payments such as Google Pay and Apple Pay are designed to initiate a transaction once a card reader chip is detected, even if not directly placed on the reader. We would recommend turning off NFC if you are using the iZettle Go app on the same phone as Google Pay when taking payments. You can refund your payment through the app or on my.izettle.com, including the fee.
Kind Regards,
iZettle