Jim flip San Filippo

Exceptional Customer Service

They are very responsive in a timely manner.
They were the first choice reader after doing some research.

I can only enter cards manually (until i learn other ways that might work!), because my clients are in Texas, and i am in Florida.

Was initially disappointed when i called and was told their policy is to not allow this without first a month or two of the client handing me the card in person.

So, i emailed them the request, extolling my virtues and reasons, and they’ve responded with some questions for me to answer, and they will give me consideration.

That was unexpected. Very glad they have that willingness.
They appear to be humanistic, because they are relational, and readily available on the phone.
That sure doesn’t happen much these days with the prevalence of completely electronic communications...that sometimes fakes days to get a response.

So, Sumup cares deeply about customer service!
Hope i get to use them, and am as pleasantly pleased with their products!
Jim flip San Filippo MS, LPC-S