Remko van der Sluis

Good aftersaleservice!

Good aftersaleservice!

In a short time there were three defects in drumarticles which I bought recently.


All the three defects were handeld under guarantee.

Through the helpdesk was first time directly send a replacement and at the second time was a reguested video of my self (explaining what was happend), enough for sending the two other replacements.

The way of communicating is professional and important for me; I was taking seriously with the complain!

Thanks for the good aftersales and I will come back for other drumstuf in the future!


Musical regard,

Remko van der Sluis
The Netherlands