Francesco Mazzoldi
Great people behind vaposhop
In time of difficulties we need to be patient and nice. The order arrived. A bit of delay but nothing serious. These guys are doing their best to make all us happy.
I will definitely buy again from them!
Daniele from the customer service was great, not only he replied super quickly and friendly to my messages, but also in my mother tongue. Kudos to him.
Thank you!
Thank you for the kind words! It really means a lot.
Kind regards,
Team VapoShop
Everything was perfect!
Everything was perfect!
Very fast delivery, very reliable website information about the products, very good item arrived pecked well and working perfectly.
Trust them!
Definitely not serious and reliable
Definitely not a serious and reliable company. Don’t trust them.
Delivery time on their website at the time of the purchase: 3-6 business days. Delivery time after the purchase (changed on their website) 10-15 business days.
Their customer service will not give you an honest answer when you’ll ask and they’ll always go round and round the point.
This is not what you would expect from a serious and reliable company.
Moreover they have the lowest price guaranteed but I found the same item I bought 150€ cheaper and when I contacted them sending them the link, after verifying, they told me they could not make that price. Another reason not to trust whatever is written in their website.
Still waiting for my item and feel sorry I trusted them.
We are sorry that you have not received your order in the delivery time announced on the website. We do our best to deliver the orders in the delivery terms published on the website, but sometimes it is not possible due to external circumstances.
We are already in touch by email, and we are working the better we can to send you your purchase as soon as possible.
Thank you very much, we keep working to offer our clients the best service possible.
Greetings,