Fast and attentive
Fast and attentive
I needed a replacement component and I was able to find help to identify the correct component, and have it shipped with some unique requirements on delivery date (shipment needed to be delayed by a week). They were able to accommodate the request, and the part arrived exactly on schedule.
I had one minor question about installation which they again answered quickly.
The new part works flawlessly. After many years of use and one minor repair, I am still very happy with my EEZ BB3! I guess the coolest part is that I *could* repair it myself. My other test equipment, as it starts to go bad it just...degrades until it is sad and unusable. This is the one piece of equipment that somehow over time just gets better.
Date of experience: 02 April 2023