Rachel

Neom well-being pod came with the…

Neom well-being pod came without the adaptor but when I rang to ask why they said they would never do this and it was unheard of. I didn’t have the box anymore because I didn’t realise it needed to have a charger seeing as one wasn’t in the box.
Seeing as they have no chargers in stock, it seems very believable that they would have created the box without one.

I assumed it was battery. They said they couldn’t send me a charger as they weren’t in stock so now I have a pod that can’t be used. Really disappointing service for an established company.