SCG - Be More Together Reviews 3,525

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, helpful, and friendly, highlighting their proactive approach and expertise in resolving issues. Many people appreciate the personalized service, quick response times, and clear communication, making interactions pleasant and efficient. The company's ability to provide tailored solutions and excellent customer support is frequently mentioned as a key differentiator. However, some customers also noted occasional delays in receiving responses or experiencing issues with account management. A few people reported instances of communication breakdowns, such as being called by the wrong name or having their service temporarily disconnected.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and... See more

Service

Customers had positive experiences with service. Many reviewers highlighted the professionalism,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the helpfulness... See more

Response time

People report positive experiences with response times. Customers consistently praise the quick responses,... See more

Customer communications

Consumers find contact to be positive. Many reviewers highlight excellent communication from staff, with some... See more

Based on these reviews

Rated 5 out of 5 stars

It is a huge comfort to have 'a person' to liaise with when in a 'real pickle' which i found myself in on my current trip in the Bahamas with my mobile phone. Good clear liaison and help, Serisha Nai... See more

Rated 5 out of 5 stars

I was looking for a new mobile deal - but the faff of moving it ...led me to do nothing. The I met Mike at a Networking event and he took care of everything. I highly recommend SCG - everyone I have... See more

Rated 5 out of 5 stars

Rahul helped us with an issue where we weren't able to see the company address book on all phones. The issue was sorted quickly, and now the address book can be used by all staff. SCG are always quic... See more

Company replied

Rated 5 out of 5 stars

We have been very impressed by SCG because of our Personal Account Manager Keith Van Der Merwe. He patiently and knowledgeably worked through our queries and responded to our wish list to get us the r... See more


Company details

  1. #17 of 93 best companies in Telecommunications service provider
  2. #12 of 59 best companies in Internet Service Provider
  3. #7 of 30 best companies in Mobile network operator
  4. #2 of 2 best companies in Telecommunication school
  5. #5 of 11 best companies in Telecommunications Contractor

Written by the company

We have brought 2 Circles, NSN and Hello Telecom under one brand as SCG Together to give our Customers and Partners a supercharged service provider that is so much more than the sum of its parts. Whatever your business needs, SCG has the experience and know-how to help optimise the ways in which you communicate so that you can achieve greater heights of efficiency and productivity.

Be More, Together with SCG

Written by the company

We make it our mission to understand what you need
Whatever your business needs, SCG has the experience and know-how to help optimise the ways in which you communicate so that you can achieve greater heights of efficiency and productivity.

Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

excellent service

We have been using SCG for over 6 years now. Jess and Ben are always hands-on- very responsive, and solve every issue immediately.

17 April 2026
Rated 5 out of 5 stars

Great experience with SCG

We’ve had a great experience with SCG — the service is reliable and well managed. Ashley Masukusa, our account manager, is always responsive and helpful, making everything run smoothly.

16 April 2026
Rated 4 out of 5 stars

Excellent!

Raydon was great at talking through what he was doing and trying to fix my issues with my laptop. He was also very funny!

15 April 2026
Rated 5 out of 5 stars

the experience from start to finish has…

the experience from start to finish has been excellent, the friendly and informative and very responsive technical staff. They are very patient with people who are only vaguely tech savy and that really helps wioth the overall experience.

Really GREAT.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

TECHNICAL ISSUE SOLVED

AFTER SEVERAL ATTEMPTS TO GAIN ACCESS TO OUR TELEPHONE PORTAL VIA EMAILS, WADE CALLED TO TALK US THROUGH A RE-SET AND GAINED ACCESS STRIAGHT AWAY. WADE WAS EXTREMELY HELPFUL AND PATIENT GETTING THIS SORTED FOR US

13 April 2026
Rated 5 out of 5 stars

My experience with SCG has been really…

My experience with SCG has been really positive. The team is professional, responsive, and genuinely cares about delivering good service. I appreciated how they explain everything clearly, handled my request quickly, provided accurate information.

One thing they’re doing particularly well is quick response plus consistent communication. It made the process smooth and gave me confidence in their work.

Overall, I felt supported and well-informed, and I’d highly recommend them to others."

9 April 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look