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C$580 FOR ONE SHIRT. MARKED “DELIVERED.” NEVER RECEIVED. COMPLETE FAILURE OF CUSTOMER SERVICE. I paid C$580 for one Stenströms Susan Black Silk Shirt, including C$25 for shipping. I expected a premium retailer to manage one straightforward transaction: accept my payment and deliver the merchandise to my home. Instead, I have spent days dealing with contradictory tracking information, repeated delivery changes, an unwanted collection arrangement, and a complete absence of meaningful accountability. On November 5, UPS directed me to The UPS Store #314 in Moncton, although my order and shipping correspondence showed my home address. UPS tracking subsequently recorded: * 10:37 a.m. — Delivered to UPS Access Point. * 10:58 a.m. — UPS Access Point possession. * 3:51 p.m. — Marked “Delivered.” I DID NOT RECEIVE THIS PARCEL. I did not collect it, sign for it, or authorize anyone to receive it on my behalf. When I sought a clear explanation of where my merchandise actually was, the UPS Store simply directed me to another telephone number. UPS Canada discussed correcting the label and attempting delivery yet again. How many departments, telephone numbers, shipping corrections, and contradictory explanations should a paying customer have to endure to receive ONE SHIRT? Stenströms accepted my C$580. UPS handled the shipment. Yet I was left investigating their delivery records, chasing their personnel, and trying to establish who actually had possession of merchandise I had already paid for. I AM THE CUSTOMER. I AM NOT THE SHIPPING COORDINATOR, THE INVESTIGATOR, OR THE PERSON RESPONSIBLE FOR CORRECTING THEIR FAILURES. I have now demanded cancellation of the order and a full C$580 refund, including shipping. I have also expressly refused further delivery and requested that the parcel be returned directly to the seller at no additional cost to me. As of this review, I am still awaiting written confirmation that the cancellation and refund have been processed. Charging premium prices is easy. Providing competent service, taking responsibility, and resolving a problem without forcing the customer to chase everyone involved apparently is not. This was not simply a late parcel. It became an extraordinary failure of delivery coordination, communication, and accountability. One star. I paid for a shirt, not days of administrative chaos.

**🇳🇱 Nederlands** Zeer teleurstellende ervaring met de klantenservice. Enkele dagen voor ons verblijf raakte onze zoon gekwetst. Ondanks een doktersattest hebben we meermaals geprobeerd via Booking.com de datum te wijzigen. Het hotel kon niet helpen omdat er geen manager aanwezig was. Booking.com beloofde ons telefonisch terug te bellen, maar dat is nooit gebeurd. Ondanks onze herhaalde inspanningen kregen we geen oplossing en verloren we €322. We begrijpen annuleringsvoorwaarden, maar verwachten in uitzonderlijke medische omstandigheden meer begrip, flexibiliteit en correcte opvolging. **🇫🇷 Français** Expérience très décevante avec le service clientèle. Quelques jours avant notre séjour, notre fils s'est blessé. Malgré un certificat médical, nous avons essayé à plusieurs reprises de modifier les dates via Booking.com. L'hôtel n'a pas pu nous aider car aucun responsable n'était présent. Booking.com nous a promis un rappel téléphonique, qui n'a jamais eu lieu. Malgré nos nombreuses démarches, aucune solution ne nous a été proposée et nous avons perdu 322 €. Nous comprenons les conditions d'annulation, mais attendons davantage de compréhension, de flexibilité et de suivi en cas de problème médical imprévu. **🇬🇧 English** A very disappointing customer service experience. A few days before our stay, our son was injured. Despite having a medical certificate, we repeatedly tried to change the dates through Booking.com. The hotel could not help because no manager was available. Booking.com promised to call us back, but never did. Despite our repeated efforts, no solution was offered and we lost €322. We understand cancellation policies, but expected more understanding, flexibility and proper follow-up in an unforeseen medical situation.

Update: Following my scaving email to Dunelms customer service and my review below my refund has appeared into my account. I am still very unhappy with the fact that they accepted an order for an item that actually wasn't in stock and reluctant to order again from them, but credit where credit is due for the very quick refund. I ordered kitchen chairs on Dunelms website, I have waited 8 days for delivery only to be told less than 24 hours before the delivery is due, "sorry we didn't realise it was out of stock until we went to pick your order. We'll send a refund." I now don't have the chairs we were expecting, taken a day off to receive the items which are now not coming and been advised that I have to wait up to 28 days for a costly refund. The money should have not been taken if they couldn't fulfil the order nor should have it taken 8 days to advise that the item was not available.Disgraceful customer service and all faith in this brand has been lost.

I went to our Bolton Branch and discoverd lots of money spent to improve its image, let down as it was closed, 3pm no warning, what bank closes during business time? had to go to the post office and also my back up bank Nationwide, may have to change my bank to do my future transactions, what a shame Been with the Coop bank since 1978, now let down, got a response from the bank it reads"Please accept our apologies for the inconvenience caused. Up-to-date opening hours for all of our branches can be found on our website before travelling. I'll be sure to pass feedback on for you" my response, not all people use the Internet especially now with AI not happy with the New Coop in general, It does not include all people which I see as a discrimination, not for the pople.

They were kind and patient with this senior widow trying to get into the safe her husband programmed. I tried and tried before I asked for help. I was desperate, and they came to my rescue and explained things in a way I could understand. They gave me the printed information that was better and clearer than what I had. They stayed with me until it was open. They were prompt in replying. They also provided a link to purchase the lockout part my late husband didn't include with the keys. I am so pleased with this company and glad that we chose them for our safe. Thank you from the bottom of my heart. This is an exceptional quality safe. Oh, I got the other item I ordered very quickly too.

Winterburn butler sink fitted January 2024 . The sink comes with a twenty year guarantee however the surface failed in three places .The sink had had minimal use as we mainly use the dishwasher and their are two of us in the household . We provided them with photos . Howdens said that this was not covered under the guarantee as it was not a manufacturing fault , they implied we had dropped something on the sink which we have not . We have invited them to the property to view the sink and they have refused . Their customer surface has been appalling .

If I could give this company a '0' I would. I wish I would have read the reviews before we used them, but we were in a bit of a time crunch and trusted our insurance broker. Never again! We have LifeX health insurance for my husband and every negative review you read has been our experience. No one has heard of them, they don't respond when the doctor tries to submit a claim, and they denied a time sensitive and medically necessary procedure. I think they are deliberately trying to stall so that they won't have to pay. NEVER choose this company.

‘Delivery’ Communication from Mark, our delivery driver, was excellent and accurate! He and Krishan arrived at his estimated time and delivered our order both speedily and efficiently. They are friendly, helpful gents and we have no hesitation is ‘awarding’ them 5 stars. The ordering process was straightforward and speed of delivery was excellent with plenty of contact from the company. We have not assembled our furniture yet but hope to find it of the same high standard as the ordering and delivery processes.

Having spent a fortune on this product. I absolutely hate it. It consumes batteries and needs the expensive lithium ones too! It keeps losing connectivity CONSTANTLY. It doesn’t reach all around my house. The app is really annoying with the gps GEO tracking. The added features on the app ARE NOT FREE. irs been a complete disaster and on top of all this the support is worse than CRAP. SORRY TADO BUT IVE LOST LIFE DAYS I WONT GET BACK. I’m switching to HIVE

I had horrible service with them. their system and organization with some restaurants are bad. If my order is messed up or doesn't go or if I am not notified its ready thats my fault for not reaching out. but if i contact grubhub they say oh you should contact the restaurant and if you contact the restaurant they so thats not our fault call grubhub. its a joke. i want to delete my account but it won't let me. go figures.

Awful. Placed an order and never got it. Emailed them about 6 times and no one replied back to me. Dont' do business with. It's a scam site. They reply back to email them to the support email address and I emailed them about 10 times now and no one checks their support email or replies back. Sent them all the info they needed including a screenshot of the order. Realized the site is a scam. Do NOT use.

WASTE OF TIME! This business regularly sends me discount codes but they never work. I follow the instructions and dates listed for the offer by the book, and once again tonight (after spending an hour looking where to stay) it came up on the screen CODE NOT VALID. In hindsight looking at the reviews, I am actually glad it did fail. That's another hour I won't get back :(

Superhuman. Taylor Rose, took on an Incrediblely traumatic case of which was the death of my child. From the moment we met until this very day, they've gone to incredible lengths. Extremely professional, Extremely kind. Lucy, kim & Adam. You took the most horrific thing possible and made it bearable. Standing by our sides. I would very highly recommend Taylor Rose.

I was pleasantly surprised by my experience! I did not understand how to order my glasses properly the first time and when I received them they were too big for my face. As soon as I reached out to them they were really quick in responding and very patient with me as I figured out what size that I should get for myself! They helped me exchange my pair so easily!

This company hands down makes quality clothes for a great price! The fit of the clothes are spot on with their shorts and t-shirts that I've gotten from them. There service is next to none. I've had returns and they were the easiest company to deal with. Extremely fast response with everything. Delivery speed is great and they inform you every step of the way.

Cancelled a ride due to a driver trying to charge me much more money after accepting the ride (against indrives rules). He laughed when i said i would cancel. I cancelled and almost 1 month later indrive have delayed and argued against a refund. Still no refund and over 1000SAR still not refunded to me. Obviously fraudulent and avoid at all costs.

The workout routines are well arranged dued to your profile and as much as some workouts are challenging I fine it fun and works very well for me. I feel more energized and a bit more sexy confidence wot my body. Its a stress reliever for me and its easy to change your routine anytime and its affordable ✨️ 👌 😊 ☺️. Happy customer thats me

Can’t log in to get purchase because I wasn’t signed in. Can’t sign in because they won’t send me a link to reset password. Cant use digits sent to verify without page reloading and dropping me back to square one. The help section says myst have account in order for link to be sent, but won’t let me make account because it already exists.

I have been using Photocrowd since about last year and it has helped me improve from beginner level. Now, however, I cannot really get feedback, because I need credits to enter contests, and contests are the main way to get exposure. I would have loved it if we got even like 50 free credits monthly or something like that.

Absolute dumpster fire! Gift certificates bought and purchased in 2025 are no longer being accepted. They sold their brand to a slimy company with awful customer service and screwed over ALL previous customers. Do NOT do business with them, as they are a sham and a disgrace.

I have been with Basecamp Trading for at least ten years. I think the takeaway is trust. I have the utmost trust in their recommendations. Thomas , Dave and John have guided me in a clear and concise direction that has increased my portfolio consistently.

the comic i printed came exactly how i imagined, thanks a bunch. these guys are super affordable too, which is obviously a plus. I even got a sweetie in my order, im guessing for late halloween, which i appreciate a bunch. Thank you :)

Met them at Spiel Essen 2026 and Helena was the very picture of professionalism. It was an absolute pleasure working with her to get our table just right. We couldn't be happier and look forward to receiving this wonderful table.

I like the product, Resilla I don’t have a heart issue, but I’m trying to prevent from getting one and this product is doing that for me and I really appreciate the help. It’s been giving me. Thank you so much.

I love that this allowed me to get rid of a majority of my vitamins bottles. One step and done! I have felt the difference. More energy, less fatigue, less bloat, cravings gone. So happy I started with TMRW.

Beware before handing over any cash. This company has recently been recently taken to court and proceedings to force them into liquidation have started. Probably explains the lack of communication from them.

After two years of use, my bottle developed an issue. Stanley’s customer service responded quickly and replaced it without any hassle. Excellent service and great customer care!

Well mr.haseb is a very good gentle man .I got to know hom from a Dua page regarding Umrah .* Contacted him all the way from Bangladesh and got very helpful responded.

great, quality pieces! i get most of my rings from HJ & ive been coming back for years. Not just for the quality, but the service is great too!!

Curtis Gulliard was very professional and polite. He is very good at his job. He explained things clearly. Pleased with the service provided!

You need to disclose all fees propir to check out. $35.00+ handling fee on top of $150.00 shipping? Really. Will not be recommending you.

Love my experiences with Thrift books!! If the book I’m looking for is there it’s always cheaper and in great shape!! Thanks

Games are fun and it does what it says. Getting larger amounts can be difficult but even smaller amounts do help

Great bulbs last year so back for more of the same. Lots of choice and superb colours great Christmas gifts.o

good company with successful deliver they are well professional with their job and they usually do clean jod

The queries are basically common sense and easy to figure out and answer. I really enjoyed the experience.

The design looks good,and fits well I’m wondering if I should have made the text darker to stand out more.

Highly reliable. Make sure you check your delivery options as mixed orders can sometimes get delayed.

I order 2 dresses from bela. The quality of dresses is very excellent. I highly recommend bela.

The best company , best service and best products . Always quality and good service.

It generates really good models so fast and easy!!!! So It definitely worth to use!

My parcel was safely delivered, on time, and following my instructions. Thank you!

It was very easy to arrange through the dealer, and very competively priced too.

It has a lot of options and hotels to choose from and some good pricing.

Staff were friendly,perfect and cleen facilities.

Lessons are clear and make sense

Really good, fast and perfect

Perfect YT to MP3 site, 10/10

Excellent customer service

Very helpful!