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Recent reviews
Rachel Louise Alexander
Beyond ridiculous. Home delivery is extortionate so I opted for my desk to go to a collection point - of which there was only 1 option. I was notified at 8:45am that it would arrive at the collection point between 9am and 12pm but when I tracked it on the link provided, the delivery van didn't get to the collection point until gone 10am so it was a 2 hour window, not 3. I got stuck in traffic so was 6 mins late to collect it by which point the truck had left. NOWHERE in the correspondence after purchase does it tell you that if you miss it, the order is cancelled and you have to wait 2 WEEKS for a refund. So, I have unnecessarily done a 20 mile round trip, haven't got my desk, am £140 down and can't complain because the phone and chat complaint service have a 30 minute wait, AND the AI chat bot is utterly useless. And to top it all off, I receive an email 2 hours after collection window closes to say my item is now of stock. I will never buy from IKEA again, they are utterly useless and incompetent. The money and time wasted, on both sides, for this purchase are indefensible. Appalling system with even worse customer service.
Natalie Wallace
⭐⭐⭐⭐⭐ A truly life-changing experience I can honestly say this was the best course I have ever done. I joined InnerCamp during a very difficult chapter of my life, after losing my dad, and I cannot put into words how much this journey has meant to me. Breathwork has helped me reconnect with myself, process difficult emotions and find strength, peace and space to breathe again when life felt overwhelming. The course was so much more than just learning techniques. It was a beautiful journey of personal growth, healing and self-discovery. The knowledge, support and experience I gained have changed the way I see myself and the way I want to support others. I am truly grateful to the whole InnerCamp team for creating such a special and supportive learning experience. I feel honoured to have completed this course and excited to continue my journey as a breathwork facilitator. If you are thinking about doing this course, I wholeheartedly recommend it. It has been one of the most meaningful and valuable experiences of my life. Thank you, InnerCamp, from the bottom of my heart. ❤️
Kevin Bond
To say I'm pleased with my garage is an understatement! Serge provided absolutely crystal clear communication from start to end. Garage was manufactured exactly to my requirements and Serge put up with endless questions, provided numerous amended plans and even went out of his way to take my calls whilst out of the country on a business trip ! The installation was ahead of schedule and completed in 8 hours, the team is legendary. Such a breath of fresh air dealing with an exceptional company and hard working team !!! To put icing on the cake, the price was extremely competitive. I'm drawing up plans for 2 metal sheds as a follow up. Thanks again Serge and Team !!
Steve
I would be providing a 5 start review had it not been for the fact that no sooner I placed my order, I was advised by a message online that they were experiencing delays. I contacted them after the initial delivery date to complain and highlight the fact they should have highlighted any delays before I placed my order, because this would have affected my decision. That said, the delivery came promptly after I mad my complaint and the mats were a perfect fit and excellent quality. They need to do something about their messaging and/or their delivery issues and they could get reviews that reflect the quality of their mats. Its not rocket science.
Sophie Lee
Slow postage and poor sizing. Had to return two items because the sizing is way off, small is tiny, medium us huge. Returns are a pain, the only option is to print their paperwork at home and pay for the return courier yourself. When creating a return there are three options but you cannot click on any other options and the button to view drop off points just loops back to starting a return. So I've paid for two lots of postage and now two returns because the difference in size is un real. Second time this has happened so I won't be ordering again after spending over £20 on deliveries and returns.
karen osborne
I used this company for years- but this last order placed on 7/10… which took an entire month to arrive was also damaged. Was ordered with plenty of time for a birthday- and the company clearly took on too many orders they couldn’t cope with. Refunds were offered in the generic emails of “we’re sorry we’re delayed”. However that’s where the communication ended and requests went unanswered. Avoid at all costs.. unless you want to play ‘order roulette’ for length of time and quality that the products arrive in. I’m done!
mr radford
Ordered 3 T shirts for 19.99. All 3 size XXL. They arrived with XXL tags, but I’d guess they were medium to large in reality. Paid £3.99 for delivery which is fine, however I then had to pay £6.25 to return them. The returns policy on the webpage is also missing, which as a consumer is worrying. Having to pay to return faulty goods and ultimately being out of pocket over £10 isn’t great, so I’d urge caution when ordering from this company as sizing is incorrect and the delivery and return charges are amateurish.
Consumer
I would like to say a big thank you to Aimilia for all her help and support. She was incredibly patient and helpful when assisting me with accessing my portal. She took the time to explain everything step by step, made sure I understood what to do and never made me feel rushed. Her professionalism, kindness and patience made the whole process so much easier. I truly appreciate her dedication and excellent customer service. Highly recommend Aimilia!
Milenka Marinkovic
This application is very fast at transcribing and offers generous storage space. Its support team is quick, friendly, and provides precise solutions to a variety of issues. They are patient with users and make sure they get the best possible assistance. The application’s multi-device compatibility makes access efficient, allowing users to upload files from their mobile phone and view the transcript on a computer, tablet, or any other device.
robert davies
Been waiting over a week, I stay home and then you send a email it’s not coming. You have done this every day this week, I paid next day delivery on all items. Why are you taking bookings if you now have a backlog a week long. I won’t be working the weekend because you have not delivery the parts, still just sat at Wolverhampton. Will not be using DPD again.
Divine Ticzon
They scammed me; someone used my account and sent it to them via TapTapSend, and they never refunded me. I did not authorize the transaction. It was a large amount. They never helped me get my money back. The customer service is useless. TapTapSend is a scammer. Do not send money using Taptapsend. I'm hoping Taptapsend will revoke the license.
Rachel Emhen
The customer service here is above the standard you’d expect and I’m so grateful to have a Halfords especially with this team so local to me. Everything they do is for the best interest of the customer and I couldn’t believe I’d heard such negativity before I decided to come here! Thanks team!
