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Recent reviews
Ryan Jeffery
Absolutely Appalling Customer Service – Avoid NCF Living Leeds! I am beyond disappointed and disgusted with the level of customer service I have received from NCF Living Leeds. Over 7 weeks ago, I purchased a sofa for my 72-year-old grandmother. At the time of purchase, we were assured by Simon in the Leeds showroom that delivery would take 5–7 weeks. Seven weeks later, there is still no sofa, no delivery date, no update and absolutely no communication whatsoever. My 72-year-old grandmother has now spent the last seven weeks sitting on a deck chair in her own living room, waiting for a sofa that we were promised would arrive within the stated timeframe. I find this completely unacceptable. For the past week, I have attempted to contact customer services every single day, spending approximately 20 minutes on hold each time, only for nobody to answer. To make matters worse, NCF Living does not provide a direct telephone number for its Leeds showroom, making it virtually impossible to speak to anyone who can actually help. Out of sheer frustration, I visited the Leeds store in person and spoke to Simon, who assured me he had emailed head office and arranged for someone to contact me on my personal number on Monday with a confirmed delivery date. Monday has now come and gone, and unsurprisingly, nobody has contacted me. What makes this situation even more frustrating is that NCF Living was more than happy to take my money, yet once the sale was completed, the customer service has been practically nonexistent. This isn’t simply about a delayed sofa. It’s about the complete lack of communication, broken promises and total disregard for customers who have trusted this company with their money. I should not have to repeatedly chase a company, spend hours trying to get through on the telephone or physically visit a showroom just to find out where an order is. I would strongly advise anyone considering purchasing furniture from NCF Living to stay well clear. Unless you’re happy to hand over your money and then be left completely in the dark, I would seriously reconsider shopping here. Absolutely terrible service from start to finish. NCF Living Leeds should be ashamed of how this has been handled. I am still waiting for someone to take responsibility, contact me and provide a confirmed delivery date.
ngvany radish
**Absolutely Disgraceful – Manchester Airport Has Become a Complete Joke!** I honestly cannot believe how terrible Manchester Airport has become. It seems that not a single outbound or return flight ever manages to operate on time. Delays have become the norm rather than the exception, and frankly, it is beyond ridiculous. The customer service is absolutely appalling. When you have spent over £4,000 on a trip, the very least you expect is a decent level of service, professionalism and respect. Apparently, that is too much to ask. And let's talk about luggage handling. My brand-new suitcase, after just ONE trip, was returned absolutely filthy, damaged, with a hole in it and even the zips partially open. Is this seriously how passengers' belongings are treated? Completely unacceptable! At this point, I would expect compensation not only for the damaged suitcase but for the entire travel experience. What an absolute disgrace. I have finally reached the point where I would rather pay a little extra and fly from London, Liverpool or Birmingham than put myself through this nonsense again. At least those airports offer a far more reliable experience in terms of punctuality. Using Manchester Airport has become a ridiculous game of delays, wasted time, frustration and endless disappointment. Travelling should be something to look forward to, not an exhausting exercise in testing your patience. **THIS IS THE LAST TIME I WILL EVER FLY FROM MANCHESTER AIRPORT.** I genuinely cannot recommend this airport to anyone. If you value your time, your belongings and your sanity, do yourself a favour and look elsewhere. Manchester Airport, you have officially lost another customer. Absolutely useless, embarrassing and not worth the money. SORT YOURSELVES OUT!
MR ANDREW D GODDARD
Really disappointed at the level of service recieved on this occasion. I have had need to use Autoglass before on bigger more complex vehicles, but when it took almost five hours to fit a replacement windscreen to my Smart Car I was less than impressed. The radio aerial was broken off at its base, leaving the broken threaded part in the base which cannot be removed and now requires replacement at considerable cost to me. The DAB aerial stuck to the inside of the old windscreen now resides on the dashboard. The fitter couldn't refit the rear view mirror (for whatever reason?) so instructed me to "Just Push It Down Hard" when the adhesive had cured, which has proved awkward thus far!! The excess on the replacement was £100.00 (which I understand is now the industry standard??) But I now find myself having to spend that again to repair the faults (assuming I fit them myself) and more if I get it done professionally!! Although very polite, the technician was vague, and had very obviously never worked on a Smart Car, as he kept having to refer to his PDA to find out how various parts needed to be removed. The most annoying factor was that the broken aerial didn't need to come off anyway, as the trim covering the base can simply be lifted up and off the aerial in its installed position. I will add for the sake of clarity, that I have used Autoglass before, and have only ever had praise for the level of customer service!
Łukasz Ponceleusz
Groupon’s customer service is an absolute joke. When something goes wrong with a purchased Groupon, you are left completely on your own, with no clear or effective way to contact customer support. n my case, I paid for a Groupon voucher for a service and received an email confirmation containing an order number. However, the voucher doesnt appeared in the “My Groupons” section of my account. Despite having paid for the purchase and received confirmation, I was unable to access my voucher or get any assistance from customer support. It is extremely frustrating and disappointing to pay for a service and then have no way of resolving such a basic issue. This is simply unacceptable customer service. Groupon really needs to improve its support system and take responsibility when things go wrong.
Prasshant Vayeda
My son 12 years has been diagnosed with IBS and we have conducted Gut Microbiome test along with Food intolerance test from Sova. Post getting report have taken personalised supplements from them, in all total treatment taken is for 9 months. Infact he is still following prescribed diet plan and rarely eating out still in the 4th month post completion of supplement his symptoms resurfaced with severe bloating and gastric issues. Upon consulting again with Sova they were clueless and ask to go again with subscription, i have already spent more thn 35K in Tests and supplements and now they are willing to mint more money without providing any solution or timeline. Totally waste of money, do not go for it
Rohan Hazarika
I’ve had a great experience with Subhgems and especially with their executive, Prabhat. Over the past year, I’ve purchased several gemstones from them, including Pearl, Yellow Sapphire, Cat’s Eye and Red Coral, and the experience has been consistently positive. Prabhat deserves special appreciation for his knowledge, patience and guidance. He takes the time to understand your requirements, explains things clearly and makes the entire buying experience smooth and reassuring.
Manuel Tauchhammer
The GONG team is incredibly friendly, responsive and helpful. Communication was quick, professional and always focused on finding a good solution. I particularly appreciate how accommodating and customer-oriented the team is. It's great to see a company that genuinely cares about its customers and goes the extra mile to make sure they're happy. A big thank you to the entire GONG team. Keep up the great work! Highly recommended!
SnabbaCash
I spent almost 9 hours filling out 9 surveys. All of them were completed correctly. Initially, they credited my reward. A day later, they reset everything and blocked me without explanation. I contacted support and attached all the proof of the time I spent on each survey, but they're completely silent. I don't recommend wasting your time on these scammers! There are plenty of survey offers online that pay honestly!
Anna Alberici
My return tracking has not updated since 4th November, I contacted Adanola to enquire if they can chase this with the delivery company. I received an AI bit response. I have delved into their website to find a customer service email address and can not find one just an online form which then replies with a AI reply.. Can someone from customer service who is not a robot contact me please?
Robert Hazard
quoted me £480 for a samsung 25ultra. i sent it, they lost it but royal mail tracking clearly showed date & time of delivery. The sent me £150 claiming thats all the postage was insured for. i refused. i had to take out a on line claim against them ( intial cost £50) and they settled in full including costs. BE WARY OF THIS COMPANY. do not accept this sort of con trick.
