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Recent reviews
Paulina Bu
Order No. 290880 I ordered two posters with frames to Switzerland, and the overall quality of the products was already disappointing. On top of that, I was unexpectedly charged additional UPS import fees and extra shipping costs that had not been disclosed during the ordering process or shown on the original invoice. After receiving my order, I unpacked the posters and discovered that one of the frames was heavily stained and therefore not suitable for use. I contacted customer support and simply asked them to send me a replacement frame. What followed was an absolute nightmare and a complete waste of time. Instead of offering a straightforward and customer-friendly solution, I was repeatedly told that they could only assess the issue based on photos of the item in its original packaging. How exactly am I supposed to show stains on a picture frame when the product is still inside its packaging? It is simply impossible.Even worse, customer service claimed that their factory cameras supposedly showed no defects during the quality inspection. However, they refused to provide any evidence or footage to support this claim, arguing that I had not submitted photos of the item in its original packaging. The entire argument was absurd. The customer service experience was an absolute disaster: unprofessional, unhelpful and completely lacking in any customer-oriented approach. Instead of taking responsibility for a defective product and finding a reasonable solution, they made the entire process unnecessarily complicated and shifted all responsibility onto the customer. If I had employees handling customers this way in my own company, I would seriously question their suitability for the job.My conclusion: I absolutely cannot recommend this company! Poor product quality, unexpected additional charges and customer service that is nowhere near acceptable. This is how you lose customers – and they have definitely lost me as a customer for good.
Andrew Cho
**Title: Extremely Difficult to Cancel Subscription – Demanding a Full Refund** I am extremely disappointed with this company's subscription cancellation process and customer service. Canceling a subscription requires far too many unnecessary steps, and reaching the company to request a refund has been incredibly frustrating. Consumers should not have to go through such a complicated process just to cancel a monthly subscription. I believe these practices raise serious concerns under U.S. consumer protection laws, including the Restore Online Shoppers' Confidence Act (ROSCA), the Federal Trade Commission Act, and applicable state laws. I am demanding a **full refund of all monthly subscription payments I have made**, not just the most recent charge, due to my unsatisfactory experience and the unreasonable difficulties involved in canceling. If the company refuses to resolve this matter, I intend to file formal complaints with the Federal Trade Commission (FTC) and the New York State Attorney General's Office. I strongly encourage other consumers to be cautious before subscribing to this company's services. Cancellation should be simple, transparent, and accessible, not an exhausting process.
Carolyn Coupar
Its my own fault for believing an add that stated self adjustion focus glasses. The add showed glasses in a nice glasses cover and the add stated they were self adjustion to any distance, they arrived in a cardboard box marked made in China, that was my first clue I'd been dupped. I paid $79 AUD for a pair of glasses I could have gotten from my local pharmacy for around $15 AUD. when I emailed them to express my dissapointment they emailed me back with a very nice and apologetic email and then advised they were a standard 2.00 magnification and were sorry if I thought I was getting something different. Definately not what the advertisement stated, and funnily enough I can no longer find the advertisement to check the wording. The glasses are not worth returning, will cost me more for the postage, but a costly lesson learned. Be mindful of the old Cliche " if it sounds too good to be true, it probably is"
Fighter
Unfair Rules, Poor Support, and Account Termination Very disappointing experience with this prop firm. The support team takes an unreasonably long time to respond, making it difficult to resolve issues in a timely manner. Without properly notifying clients about new or updated rules, the company accused me of violating its policies, declared my challenge breached, and terminated my account. I traded according to the rules originally provided. Changing or enforcing unclear rules without prior notice is unacceptable. I strongly advise traders to be cautious before trusting this firm with their money. Transparency, fairness, and responsive customer support should be the foundation of any professional prop firm.
Nate Bond
DO NOT USE LANDLORD STUDIO! I had an account for a month and it was decent- then all of the sudden I have a tenant try to pay with somebody else's account, and they immediately suspend my account. After emailing the help team they said the decision was final and they would never let me back. I lost all of my data and my tenants can't even pay me rent. Going with landlord studio costed me THOUSANDS OF DOLLARS IN LOST RENTS. I did nothing to lose my account and poof everything was gone in seconds. All my leases, my tenants ability to pay, I couldn't even log in. The CEO, Charles, was extremely rude and stuck up. Wasn't even open to communicating about it. STAY FAR AWAY.
Nicole LeBoeuf
Listing almost 100 cars and motorcycles on CarsForSale was not an easy task and it was quite time-consuming. Months go by and we didn't receive a single inquiry. Called to cancel and they said it was because they were not set up for the listing of classic and antique vehicles. Their team said they would study what went wrong, but we said we were going with another company. Now we've been harassed for almost a year to pay two more months since cancellation. Their trick: Despite their apologies and agreement to cancel over the phone, their fine print says that cancellation is only valid in writing. Don't believe a word they say. As far as I can tell, CarsForSale is a scam.
Sj
Mattress broke within months of 2 year warranty expiring. they timed it perfectly. Cooling feature broke in the middle of a heatwave while their website promoting that it's a great product against heatwaves. You can't make this stuff up.. Then this Juan guy from customer service just tried to upsell me for *weeks* on thousands of dollars more to spend to keep being part of the service + a 200 dollar membership. Who do they think they are? This is not how you treat customers. Terrible company built on influencer recommendation flooding and oversold hype. Can't wait till the competition inevitably steamrolls them by building durable quality products at great prices.
Frustrated
Really poor experience. They have been chasing me for a disputed debt from over 15 years ago and have so far failed to provide any evidence of its existence and legitimacy. They have refused a DSAR and an appeal against that decision. They have also claimed the loan was CCA until the last letter where they stated it isnt. Clearly there has been no due diligence completed and that concerns me from a legal firm. The letters cause distress and anxiety and the failure to respond to legitimate questions and requests makes this seem to me like a bullying tactic to intimidate.
Patrick Carbery
Absolutely fabulous service from start to finish. Hugh arrived at appointed time to offer advice. Received quote within 48 hours. Placed order and arranged installation date which suited both of us. Replaced seven radiators over a two day period as promised and worked in a clean tidy manner. Great work ethic, and a lovely polite friendly guy. After some of our poor experience of tradespeople in the area, it was so refreshing to have service like this. Happy to recommend Hugh ,and we will definitely use him again if needed.
Steve R
Absolutely horrible customer etiquette Here's the breakdown I had to 2 call in twice today First gentleman was amazing and on point restored my faith in people Was beyond helpful and pleasant to deal with 2nd call I got "Ravenwood believe was her name and wow what a change in direction, totally put out to help and not pleasant to talk to Not sure who hires these folks but man they should listen to the calls to make sure they they are customer friendly before turning them loose but they got you anyway right No competition
Ben Brooks
Now, the socks themselves are great. I've also used the warranty service and they do honour it but it's a slow back and forth process. Also, I'm a size 8 mens with very wide feet. I've tried medium wish should fit but they're too long, so I have to order small (stated for size 5-7!). This wouldn't be an issue but there's a very limited choice for size small. I wanted some of their colourful designs but they are virtually all black only in small. A bit disappointing tbh.
Alberto Barrios
I have been receiving GLP1 medication through Join Fridays for two years. They are prompt with responses to my questions and concerns. The billing is consistent and I have rarely had issues with medication delivery. When I have had a delay it or an issue with my medication they have been responsive in getting me me updates. I recently switched to a different GLP1 and the process was painless and the transition was been smooth. Zero complaints. Highly recommend them.
Harvey Bas
ABSOLUTE SCAM!!!!! I bought a product three months ago, I was going through my statements and realised they have charged me $130.00 TWICE SINCE THEN. I originally bought the product for 120. now it has cost me almost $400. Abosulte scam with there hidden subscription methods. I demanded a refund and they have not replied to me at all.
Christopher Keegan
First, they tried to solicit a tip during payment. A little something to "show love" for their warehouse employees. As if Well maybe that was extortion, because two weeks later I still have not received my purchase. The tracking is not real, either. You get some cheesy app screen, not from an actual shipper. Looks in-house.
Jeff Brookman
It’s pretty easy to set up. I had it up & running in about 30 minutes. That includes setting up the app. It’s pretty quiet actually. It took about a week to get here. I realign the belt a little every 3-4 days. It’s quick & easy once you learn how. I YouTubed it lol. Overall I’m really satisfied.
Elizabeth Willis
They only get one star because I cannot leave negative stars. This is a complete rip-off. The product that comes does not resemble the photos on the website. They claim to accept returns but will not respond to you. I am in the process of disputing with my credit card company currently!
Ann Newman
Wil was very knowledgable and made me feel at ease as he asked questions and gave advice on how to tackle this hair problem. I came away with a clear plan and feel so releaved to have had a consultation with him as I was getting nowhere with doctors. Thank you so much for your help Wil Ann
