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Recent reviews

Gina Huggins

Gina Huggins

Rated 2 out of 5 stars

SpaceTouch Solos – Great Product, Disappointing and Misleading Sales Experience I purchased the SpaceTouch Solos skincare therapy device for $2,000. While I believe the product itself is good, I am extremely disappointed with the sales presentation and the lack of transparency surrounding the purchase. During the demonstration, the salesperson made it appear that wrinkles disappeared almost instantly and that pain was relieved immediately. The results were impressive, but after getting the device home and using it myself, I began questioning whether the immediate results were actually coming from the device or from some type of cream or product applied during the demonstration. I feel the presentation created unrealistic expectations about what the device could actually do. What made the experience even more frustrating was my attempt to return the device. I was then informed that there was a NO RETURN policy printed on my sales slip. This was never brought to my attention or explained before I made a $2,000 purchase. Had I known this upfront, I would have thought much more carefully before buying. I don’t mind paying for a quality product, but I do expect honesty, transparency, and full disclosure when spending that kind of money. My disappointment isn’t necessarily with the SpaceTouch Solos device itself, but with the sales tactics and the way the purchase was handled. My advice to anyone considering buying this product: BE CAREFUL. Don’t be overly impressed by the immediate results shown during a demonstration. Ask exactly what products are being used, what results you can realistically expect, and most importantly, get the return policy explained IN WRITING before you purchase. A $2,000 purchase deserves an honest sales presentation and no surprises afterward