4mypet Reviews 

76
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

4wire in conjunction with barns & stables organised the building of a catico for me. This was all done email ( my choice) I was in contact with Paul first to discuss the plan , lay out... See more

Rated 5 out of 5 stars

We've got a Climber's Courtyard catio. Ordering process easy n staff super helpful. The 2 guys who fitted the catio were lovely, efficient and checked where we wanted shelves etc. Our cats absolutely... See more

Company replied

Rated 5 out of 5 stars

We got in touch with 4mypet for a catio, and they absolutely wowed us with their outstanding customer service. The entire team was friendly, professional, and incredibly helpful throughout the proce... See more

Rated 5 out of 5 stars

Its is an excellent structure for my cats for whom it has made a very safe home at a freinds house whilst I am better homes. The delivery was straightforward a d the instuction adequate for and exper... See more

Company replied


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4.7

Excellent

TrustScore 4.5 out of 5

76 reviews

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4.7

All reviews

(76)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Caticos and more

4wire in conjunction with barns & stables organised the building of a catico for me.
This was all done email ( my choice)

I was in contact with Paul first to discuss the plan , lay out , measurements and extras .
This was all sorted and agreed within a few days .
I received the quote promptly, I opted to pay just over half of the cost straight away but as long as you pay a percentage they are happy with that.

I was then put in touch with Chloe who was very friendly and took a real interest in the project she organised the time and date for the delivery and construction .

The two guys that actually did the building arrived spot on time and cracked on with the work straight away it took the approximately four hours to build it .

I am really happy with the whole project from start to finish and while this certainly wasn't the cheapest option I believe this structure will still be here in many years time unlike the cheap versions.

I highly recommend using them if you need caticos , kennels , coups , stables, sheds and any other projects along them lines.

1 August 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Thanks so much for fitting our catio today! Never expected it all to happen so quickly as was prepared to wait a while but I am so pleased that the cats will get to spend some of the nice weather outside!

I didn’t speak to the guys who installed it very much as I ended up accidentally shut away with the cats 😂 but they’ve done a great job and my partner was really impressed with them.

I want to say a massive thankyou to your team to making this happen, especially as we are far from Wisbech. I am amazed and will definitely be recommending you to anyone I know who wants a catio in future.

Most of all, I want to thank Chloe for putting me at ease throughout the whole process and making something that was just a pipe dream for us become a reality. (god this sounds like some sort of acceptance speech!!). She has done an amazing job at keeping in touch and answering my many many questions via phone calls and emails. Also, I think you should give her a pay rise 😉

Their customer service has been incredible throughout and the people fitting our catio were so efficient!

24 July 2026
Unprompted review
Rated 5 out of 5 stars

A purr-fect start to our catio journey!

We got in touch with 4mypet for a catio, and they absolutely wowed us with their outstanding customer service. The entire team was friendly, professional, and incredibly helpful throughout the process.
Chloe coordinated everything for us, making the whole experience simple, straightforward, and completely hassle-free. The production time was quick, and she was always available to answer our questions every step of the way. Nathan helped with a smooth delivery. The catio itself is excellent quality, with neat workmanship and a very sturdy build. Although we haven't assembled it yet, we're really impressed with what we've seen so far, and it looks well worth the price.
I would highly recommend 4mypet to anyone looking for a quality catio and exceptional customer service

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic! Climber's Courtyard catio

We've got a Climber's Courtyard catio. Ordering process easy n staff super helpful. The 2 guys who fitted the catio were lovely, efficient and checked where we wanted shelves etc. Our cats absolutely love it - can't fault anything and would highly recommend.

11 April 2026
Unprompted review
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Reply from 4mypet

Thank you so much for your wonderful review! 😊 We're delighted to hear that you and your cats are so happy with your Climber's Courtyard catio.

It's great to know the ordering process was straightforward and that our team was able to help every step of the way. We'll be sure to pass your kind comments on to our installation team—they'll be pleased to hear you appreciated their care in making sure the shelves were positioned exactly where you wanted them.

The best part is hearing that your cats absolutely love their new outdoor space! Thank you for choosing 4Wire and for taking the time to recommend us. We hope your cats enjoy their catio for many years to come. 🐾💚

Rated 5 out of 5 stars

I am so impressed with these guys

I am so impressed with these guys! Chloe in the sales office was lovely and very helpful whilst Shaun and Neil the fitters went above and beyond to ensure our Catio fitted a tricky space. They also spotted and solved challenges we hadn't even thought of. They were also a pleasure to have on site. My cat is absolutely gobsmacked at the beautiful space he now has and so are we! Thank you all so much

18 June 2026
Unprompted review
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Reply from 4mypet

Thank you so much for your amazing review! 😊 We're absolutely delighted to hear how pleased you are with your new catio.

Chloe will be thrilled to hear your kind words, and we'll make sure Shaun and Neil know how much you appreciated their hard work. They take great pride in finding solutions for even the trickiest installations, so it's wonderful to hear they were able to make everything fit perfectly while making the process as smooth as possible.

We especially loved hearing that your cat is "absolutely gobsmacked" with their beautiful new space—that really made us smile! 🐾

Thank you for choosing 4Wire and for trusting us with your project. We hope you and your cat enjoy your new catio for many happy years to come. 💚

Rated 5 out of 5 stars

Catio in Brighton…

Had a catio put up for my cats and the men Shaun and Neil were absolutely lovely and the weather was not great here in Brighton winds and rain but they worked really hard to get this done so pleased with the catio and cats love it would highly recommend this company and will definitely use the company again thank you guys for everything Sara 😊😊

11 April 2026
Unprompted review
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Reply from 4mypet

Thank you so much for your kind words, Sara! 😊

We’re delighted to hear that you and your cats are so pleased with the catio. Shaun and Neil will be especially happy to know their hard work didn’t go unnoticed—braving the Brighton wind and rain is no small task!

It means a lot to us that you’d recommend our company, and we’d be more than happy to help you again in the future. Give your cats a little extra fuss from us!

Rated 1 out of 5 stars

For bespoke catio without installation, go elsewhere.

I contacted the company for a quote for a bespoke size catio, giving all the information they requested on the "Bespoke Made To Order Range" page in the Catios section on their website.

They replied with a single sentence: "Because your opting to fit this we need from you the exact panels sizes you require, we can price you for these them".

Nowhere on the website does it say that if we don't want them to install the catio we have to specify the individual panel sizes. Nor does it give any information (such as the sizes of the timber used and any maximum or minimum sizes) to allow us to do so.

For a bespoke catio or bespoke anything else without their installation service, go elsewhere as they don't want to know, despite information to the contrary on their website.

31 March 2026
Unprompted review
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Reply from 4mypet

Thank you for your feedback — we’re sorry to hear you felt this way, as it’s certainly not the experience we aim to provide.

For bespoke enclosures supplied without installation, we do require panel sizes to be specified. Without a site visit, we’re unable to determine exact panel breakdowns, fixings, and structural requirements, which are essential to ensure the enclosure fits correctly and is safe once assembled.

We’d also like to clarify a point that may have contributed to the confusion. In your initial message, you mentioned that “the width fits between the wall columns with 2.5cm clearance each side”, which naturally suggests the enclosure would be fitted between those posts. However, you later stated that “at no point did I mention that it was being fixed to the posts”. This contradiction made it difficult for us to accurately interpret the intended design, and likely led to the misunderstanding reflected in your review.

We completely understand how this process can feel unclear without installation included, and we appreciate you highlighting this. We’ll be reviewing our website wording to make these requirements clearer for future customers.

Rated 5 out of 5 stars

Amazing experience

Staff was incredibly helpful from planning talk the way to delivering and installing. Perfect sized catio!

16 February 2026
Unprompted review
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Reply from 4mypet

Thank you so much for your lovely review ⭐⭐⭐⭐⭐

We’re so pleased to hear you found the team helpful from the initial planning stage right through to delivery and installation. We always aim to make the whole process smooth and straightforward, so it’s great to know that came across.

Even better to hear the catio is the perfect size — that’s exactly what we love to achieve with every build!

Thank you again for choosing us and for taking the time to share your experience 🐾

Rated 5 out of 5 stars

Quality Catio

Catio arrived on time with no issues. Top quality catio and very easy to put together. Looks like it was last for many years.

21 November 2025
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Reply from 4mypet

Hi Caroleanne, thank you for the 5-star review!

We’re so glad to hear that the assembly was a breeze and that your catio arrived right on time. We design our products to be durable and long-lasting, so it’s wonderful to know you feel it will stand the test of time.

Thank you for choosing us!

Rated 5 out of 5 stars

Customer service was brilliant.

Customer service was brilliant. Staff so helpful. Very efficient communications. Panels delivered on time. Delighted with product.

17 November 2025
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Reply from 4mypet

Hi Sally, thank you so much for the kind words!

We are delighted to hear that you’re happy with your panels and that our team provided the helpful service we strive for. Efficiency and clear communication are very important to us, so it’s great to know we delivered on that promise.

Enjoy your new setup!

Rated 5 out of 5 stars

Great Product, customer servive and delivery

Great responses to 2 phone queries before ordering.
Easy to order on line, updates received and delivery date was quicker than expected.
No issues on delivery day.
Catio was well constructed and of really good quality. Very happy with the purchase

24 October 2025
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Reply from 4mypet

Hi Sue, thank you for the fantastic feedback!

We are so glad to hear that you had a great experience from your initial phone queries all the way through to delivery. We aim to make the ordering process as easy as possible, so it’s wonderful to know the updates and early delivery met your expectations.

It’s great to hear you’re happy with the quality and construction of your new catio! Thank you for choosing us.

Best regards

Rated 5 out of 5 stars

Best catios

Best place to get catios from ,well made not like a lot of junk you see ,i have purchased 2 and may need another soon for a stray.
They made me some tunnels aswell so i could link the catios , these a very good quality too.
So highly recommended with free delivery always helpful if you ring or email

10 April 2025
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Reply from 4mypet

Hi Kevin, thank you so much for the 5-star review!

We’re thrilled to hear that you’re happy with the quality of your catios and the custom tunnels. It’s a huge compliment to be your go-to choice, and we love that you're planning a space for a stray—that is so kind of you!

We’re always here to help whenever you're ready for number three. Thanks again for recommending us!

Rated 5 out of 5 stars

Helpful

Helpful, able to speak to project manager. Delivered on time, excellent service

8 August 2025
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Reply from 4mypet

That's wonderful! We really appreciate you taking the time to share your 5-star review! Your feedback means a lot to us.

Thanks again!

Rated 5 out of 5 stars

Thanks to 4mypet for my catio they were…

Thanks to 4mypet for my catio they were very helpful and friendly and delivery was good I was given plenty of notice so I could arrange to be home its
very well built and it comes with the panels all done anyone thinking of getting one then do it myself 2 cats absolutely love it playing on the shelves rope bridge and ladder they even have a sleep crate it's allowed them to have outdoor space to play but also keep safe

5 August 2025
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Reply from 4mypet

That's wonderful! We really appreciate you taking the time to share your 5-star review! Your feedback means a lot to us.

Thanks again!

Rated 5 out of 5 stars

Very professional, no hassle experience

Easy to order, quick service and a quality product. Everyone on the team incl Chloe, Paul and the brilliant installers Jordan and Wayne were professional and helpful.
Good value and highly recommended.

16 September 2025
Unprompted review
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Reply from 4mypet

That's wonderful! We really appreciate you taking the time to share your 5-star review! Your feedback means a lot to us.

Thanks again!

Rated 5 out of 5 stars

5 stars they deserve nothing less

5 stars they deserve nothing less. Simple and super friendly from start to finish

11 September 2025
Unprompted review
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Reply from 4mypet

That's wonderful! We really appreciate you taking the time to share your 5-star review! Your feedback means a lot to us.

Thanks again!

Rated 5 out of 5 stars

Quality materials

Quality materials, easy to put together and delivery was quicker than estimated. Great find and I will order more in future

27 August 2025
Unprompted review
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Reply from 4mypet

That's wonderful! We really appreciate you taking the time to share your 5-star review! Your feedback means a lot to us.

Thanks again!

Rated 5 out of 5 stars

Excellent product

Excellent product. The delivery driver was really helpful with some tips about constructing the cateo. It is very well made and easy to construct. The cats love it!

21 July 2025
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Reply from 4mypet

That's wonderful! We really appreciate you taking the time to share your 5-star review! Your feedback means a lot to us.

Thanks again!

Rated 5 out of 5 stars

Excellent!

From ordering to delivery the company were brilliant! The cats love the Catio- and it is extremely well constructed and was very straightforward to put together. Will definitely use again in the future.
I am glad I went for the black roof, as it has provided much needed shade this summer.

15 July 2025
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Reply from 4mypet

That's wonderful! We really appreciate you taking the time to share your 5-star review! Your feedback means a lot to us.

Thanks again!

Rated 5 out of 5 stars

Catio installation

Good product, excellent customer service and installation

26 June 2025
4mypet logo

Reply from 4mypet

That's wonderful! We really appreciate you taking the time to share your 5-star review! Your feedback means a lot to us.

Thanks again!

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