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ABBYY develops software solutions and SDKs based on OCR, ICR, OMR, data capture and linguistic technologies
United States
3.0
8 reviews
Hasn’t replied to negative reviews
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The software produced gibberish text and was completely unusable. In hindsight, I admit I may not have had the necessary knowledge to fully understand how to use it. When I requested a refund, they not only refused but also retaliated by disabling my subscription. To make matters worse, they submitted false information to PayPal to deny my claim. Very dishonest behavior.
I bought ABBYY FineReader 12 Pro. After three days of trying, it is impossible to activate it. ABBYY is not responding to emails. They don't have a chat support.
In desperation I downloaded the free trial version so I can use it for seven days. Not working. Cannot activate. Need serial number, which you don't get till you activate!
I like the product and the support is fantastic. I had to pay $300 for MemoQ support and they never fixed the issue. ABBYY is how it should be done.
Abbyy FineReader constantly lags when scrolling though PDF files, it takes 10-15 seconds to startup (on a high-end machine!) - Adobe Acrobat is open in less than half a second and never lags while scrolling through large documents. I also opened a bug ticket where I reported some PDF form not working as it is in Acrobat, their answer was basically "that's just how it is". Really wish I hadn't spent money on this
My new anti-virus registry cleaner corrupted my ABBYY Finereader pro. I emailed ABBYY support and they got back to me immediately and solved the problem; no fuss & no errors. My Finereader is one of my best tools and the support has always been excellent; even when my ABBYY product has sometimes been old, out-of-date and supposedly unsupported (Microsoft take note and learn!).
I like so much Lingvo Distionary, it's amazing with giant number of thematic dictionaries. Another great product is FineReader wich helps me a lot in recognition of worlds on images. simply great!
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