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Ableworld - Queensferry Reviews 

23
TrustScore 4.5 out of 5

4.5

87 Station Road, CH5 2TB Queensferry, Flintshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

My daughter and I visited Ableworld Queensferry earlier this week, looking for a walker. We were greeted with hellos and smiles from the staff and Allison asked how she could help me. I explained tha... See more

Company replied

Rated 5 out of 5 stars

I received my voyager swift from Queensferry Deeside. the young lady that dealt with me was Allyson. You can never meet enough nice people and staff. They helped me out no end I can’t say anything bad... See more

Company replied

Rated 5 out of 5 stars

Allyson and Colin are FANTASTIC 💫. We were supported with excellent customer service from the first call we made. Allyson provided helpful advice & guidance. When visiting the store for new batter... See more

Company replied

Rated 5 out of 5 stars

Super helpful friendly staff. Very knowledgeable and considerate about things like me standing for too long. Very good deals on products and staff take excellent care to make sure they are in good con... See more

Company replied


Company details

  1. #34 of 70 best companies in Mobility equipment supplier
  2. #19 of 36 best companies in Disability equipment supplier
  3. #16 of 27 best companies in Hospital equipment and supplies store
  4. #8 of 13 best companies in Wheelchair Shop

About Ableworld - Queensferry

Written by the company

About Us

Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.

Ethical Traders

We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.

Our Products

Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.

Free Expert Assembly

Free Professional Assembly

Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.

Contact info

  • 87 Station Road, CH5 2TB, Queensferry, Flintshire, United Kingdom

  • 01244 810676

4.5

Excellent

TrustScore 4.5 out of 5

23 reviews

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1-star

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Replied to 100% of negative reviews

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4.5

All reviews

(23)

489 reviews in the last 12 months

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Rated 5 out of 5 stars

Satisfied wheelchair user

We bought a wheelchair from the Queenferry North Wales branch. Brian was very helpful and made sure we got the right size to suit us He adjusted the foot rests and talked us through its use and safety features. Very satisfied with our purchase

21 June 2022
Unprompted review
Ableworld - Queensferry logo

Reply from Ableworld - Queensferry

Hello Maurice,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Brian from our Ableworld Queensferry store was very helpful and made sure you got the right size to suit your needs perfectly. We hope to see you again.

Kind regards,
Ableworld

Rated 5 out of 5 stars

Excellent customer service provided…

Excellent customer service provided both online and in store

10 February 2022
Ableworld - Queensferry logo

Reply from Ableworld - Queensferry

Hello Hannah,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that you received excellent customer service recently both online and in-store. We look forward to seeing you again.

Kind regards,
Ableworld

Rated 5 out of 5 stars

Welcome addition to mobility users in the Deeside area

Came to the Queensferry, Deeside store for help with choosing a light wheelchair for my 98 yr old mother in law. Angela & the other assistants were very helpful, pleasant & patient in explaining the various chairs on offer & in helping us to choose the right one for my mum-in-law. Can't praise all the staff highly enough.

16 November 2021
Unprompted review
Ableworld - Queensferry logo

Reply from Ableworld - Queensferry

Hello Anne,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Angela and the other team members were helpful, pleasant and patient in explaining various chairs to you. We hope to see you in-store again soon.

Kind Regards,
Ableworld

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