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Ableworld - Salford Reviews 

27
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TrustScore 4.5 out of 5

4.7

Burrows House, 10 Priestley Road, Wardley Industrial Estate, M28 2LY Worsley, Greater Manchester, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Had problem after first time out. The hydraulics on the bar faulted so handle wouldn’t stay up. Replaced scooter within days. Fantastic service, lovely man in shop, couldn’t have been more apologetic... See more

Company replied

Rated 5 out of 5 stars

I called Matt on Monday to ask about whether he had any prima grab rails in stock. He had one, I needed two and if possible by Wednesday. He managed to source one from another shop and got it delivere... See more

Company replied

Rated 5 out of 5 stars

Picked up a click and collect order in Ableworld Salford this morning, excellent customer service from Matt who was more than helpful and kind, and gave us some great advice about other items we were... See more

Company replied

Rated 4 out of 5 stars

Excellent service from start to finish. Efficient process. Terry and Bill were very professional and understanding of the situation, they were sympathetic to our needs.

Company replied


Company details

  1. Mobility equipment supplier
  2. also in
  3. Disability equipment supplier
  4. Hospital equipment and supplies store
  5. Wheelchair Shop

About Ableworld - Salford

Written by the company

About Us

Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.

Ethical Traders

We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.

Our Products

Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.

Free Expert Assembly

Free Professional Assembly

Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.

Contact info

  • Burrows House, 10 Priestley Road, Wardley Industrial Estate, M28 2LY, Worsley, Greater Manchester, United Kingdom

  • 0161 728 1880

4.7

Excellent

TrustScore 4.5 out of 5

27 reviews

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Replied to 95% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(27)

930 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Overall a great experience

Overall a great experience. Mike was very helpful and knowledgable on all the products. Prices were very reasonable. I would definitely shop here again.

1 March 2022
Unprompted review
Ableworld - Salford logo

Reply from Ableworld - Salford

Hello Demi,

Thank you for taking the time to leave us some excellent feedback. We are thrilled to hear that Mike from our Ableworld Salford store was very helpful and knowledgeable. We look forward to seeing you again.

Kind regards,
Ableworld

Rated 5 out of 5 stars

EXCELLENT!!!!!

As regular customers of Ableworld Salford we revisited today in order to purchase a new wheelchair.
With fantastic help from Donna and Mike we purchased an Excel G-Logic SP 18.
The highlight of the visit was amazing!!!
We were presented with an Ableworld Magnifier free of charge !!!!
A Gift !!!!!!!!
We will treasure it and when we visit again we look forward to receiving another one !!!!!!!
Grateful thanks to Donna and Mike !!!!!!

13 December 2021
Unprompted review
Ableworld - Salford logo

Reply from Ableworld - Salford

Hello Sefton,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that the Salford team are always a fantastic help when you visit in-store. We are happy to hear you love your new free pocket magnifier. We look forward to your next visit!

Kind regards,
Ableworld

Rated 5 out of 5 stars

Ableworld Salford Helpful staff

Donna and her colleague were very helpful in finding a string basket solution for my elderly mothers walking frame. Many Thanks

10 December 2021
Unprompted review
Ableworld - Salford logo

Reply from Ableworld - Salford

Hello David,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Donna and her team at Salford were very helpful when you visited in-store recently. We hope to see you again soon.

Kind regards,
Ableworld

Rated 5 out of 5 stars

Good service

Mike at Ableworld Walkden today was extremely helpful with setting up my auntie with a light weight rollator walker . He adjusted the frame to set it up at the correct height and removed all the packaging.She is very pleased with her purchased and wouldn't hesitate to go back due to the excellent service .

17 November 2021
Unprompted review
Ableworld - Salford logo

Reply from Ableworld - Salford

Hello Debra,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Mike from our Salford store was extremely helpful. It's great to hear that your Auntie is very pleased with her Walker. We look forward to seeing you again.

Kind Regards,
Ableworld

Rated 5 out of 5 stars

I arranged a home visit to try out the…Sapphire 2 but ended up buying a go chair

I arranged a home visit to try out the logistics of a mobility scooter. John and Lee visited. They were really friendly, knowledgeable and helpful. When I felt that the mobility scooter was not viable due to the issues with access they didn't put any pressure on me to make a decision. When I decided the scooter wasn't right for me, they offered an alternative as they had an electric wheelchair in the van that had not been suitable for the previous client but they thought might be a good solution for me. They brought it in for me to try and again didn't put any pressure on me but talked through the advantages of the chair. I felt really happy and confident and am very grateful for John and Lee's patience and good humour. They made me feel very comfortable and I can't praise them highly enough.

6 September 2021
Unprompted review
Ableworld - Salford logo

Reply from Ableworld - Salford

Hello Daphne,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that John and Lee were friendly, knowledgeable and helpful. We are happy to hear that they were patient with good humour and also made you feel comfortable. We hope to see you again.

Kind Regards,
Ableworld

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