Acorns Early Reviews 3,888

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 527 reviews, reviewers had a great experience with this company. Many customers find the app easy to use and navigate, appreciating its simple interface and the convenience it offers for managing finances. People highlight how the platform helps children learn about money management, saving, and budgeting, often noting that it encourages responsibility and good spending habits. The auto-funding feature is frequently praised for making it simpler to manage allowances and investments, with many finding the overall system beneficial for financial literacy education. However, some reviewers expressed dissatisfaction with payment-related issues, including slow transfer times for funds and unexpected charges. There were also mentions of difficulties with the app's functionality, such as card declines despite available funds and a lack of clear processes for disputing unauthorized transactions.

What people talk about most

User experience

People report positive experiences with user experience, finding the app easy to use, navigate, and access... See more

Payment

Customers had ambiguous experiences with payment, with some praising features like auto-load for allowances... See more

Application

Users describe positive interactions with the app, with many expressing satisfaction and finding it easy to... See more

Product

Reviewers express satisfaction with the product, highlighting its effectiveness in teaching children about... See more

Value for money

Customers consistently note positive experiences with value for money, highlighting its effectiveness in... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This makes allowance and spending on my child so easy to manage and keep track of. It's helped both me and my child become more aware and responsible with money. I had an issue with Acorns but with Ac... See more

Company replied

Rated 4 out of 5 stars

I wish I can open accounts up for younger siblings, nieces, nephews, sons, daughters. That way I can build up an account for them soon than later. Several other banks allow this type of account for I... See more

Company replied

Rated 4 out of 5 stars

Everything is great! Only critique I have is being able to add funds quickly is difficult. The auto fund is great for maintenance but if I want to add funds to be available immediately it’s not a user... See more

Company replied

Rated 5 out of 5 stars

I really love my experience, I just started using this about five months ago to easily transfer and allowance to my son so that he could use it whenever he wants, all of the features on the website ar... See more

Company replied


Company details

  1. Alternative Financial Services
  2. Investment Banking
  3. Savings Bank

Written by the company

Acorns Early (formerly GoHenry US) is the smart debit card and learning app for kids that teaches them financial wellness and the value of money. Young people aged 6-18 can learn about earning, saving, and smart spending with features like automated allowance, task lists, and gamified educational quizzes and videos. Then they can practice their skills in the real world with their own debit card. All while parents watch and guide with flexible parental controls.


Contact info

4.2

Great

TrustScore 4 out of 5

4k reviews

5-star
4-star
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2-star
1-star

Asks customers to review

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Rated 5 out of 5 stars

Safe

Its safe and very easy

25 April 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Hi Corina, thank you for your 5 star review! We really appreciate the positive feedback. 😊

Rated 5 out of 5 stars

I lke the app except the charge every…

I lke the app except the charge every month

25 April 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Hi Alda, thank you for your review. We charge a small fee so we can keep building the best hands-on money experience for kids. We think it’s great value for what you get: https://blog.gohenry.com/uk/financial-education/your-gohenry-membership-fee/

Rated 5 out of 5 stars

Great 1st step experience for kids having accounts.

Great way to teach my kids how to manage money. Safe and Secure, Im glad I started using this. Very easy to navigate and operate.

1 March 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Hi Troy, thank you for your 5 star review. We are so pleased to hear you're finding the app easy to use! 😊

Rated 5 out of 5 stars

My grandkids have started there own…

My grandkids have started there own business 🙏🏽

5 January 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Hi Tijuana! Thank you for your 5* review! We're so glad to hear you're loving Acorns Early and that your Grandkids are embracing their entrepreneurial spirits🤩

Rated 5 out of 5 stars

Love this app

Love this app. Both for young and older children to learn to managed money.

24 April 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Hi Suzanne! Thank you for your review. We're so glad to hear you're loving Acorns early and finding the features helpful for learning valuable money management skills! 🙂

Rated 3 out of 5 stars

I would like to abort my account and…

I would like to abort my account and unfortunately, I’ve looked into how to do so and I haven’t found any anyway so that’s upsetting to me. I would like to close out my account because as of right now I’m paying a month monthly fee that I no longer want to pay for.

23 April 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Hi Rebecca! I'm sorry to hear that you are having issues canceling, we try to make the cancellation process as painless as possible. Do feel free to reach out to us via any of the following channels: Call us on (855) 739-2859, email us at help@acornsearly.com or use our livechat service on our website: www.gohenry.com - All our services are open between 9am and 8pm EST Monday-Friday and 9am-5pm EST on weekends. We look forward to hearing from you. - Naomi

Rated 5 out of 5 stars

Love this app it is helping my kids to…

Love this app it is helping my kids to understand the importance of money and the use of it as long with the credit card.

23 April 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Hi there. Thanks for sharing. We’re really happy your family is loving Acorns Early Card!

Rated 5 out of 5 stars

I love it

I love it! It's a good experience for kids

22 April 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Hi Patrick! We're so happy to hear that you and your family are finding Acorns Early helpful for building those all-important financial skills!

Rated 5 out of 5 stars

Easy and efficient

Easy and efficient

22 April 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Hi Rhonda! Thank you for your 5* review. We're delighted to hear that you find Acorns Early easy and efficient to use! - Naomi 😊

Rated 5 out of 5 stars

It’s great

It’s great !
John 3:16!

22 April 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Thanks for taking the time to leave your review. We're pleased to hear you're enjoying the app.

Rated 1 out of 5 stars

The app doesn't work

The app doesn't work. I had no customer support. And I still haven't received my $5.00 back.

15 April 2026
Acorns Early logo

Reply from Acorns Early

Hi there,

Thank you for your feedback. We are sorry to hear about your experience.

We can see you contacted us to raise an issue with the app closing and redirecting you to the Google Play Store when logging in. While our agent attempted to troubleshoot the issue, further information was needed to escalate this.

We understand that you have now chosen to close your account, though we’re sorry to see you go. Your remaining $5 balance has been refunded and should reach your stored payment method within 7 - 10 business days from the account closure date.

We’ll also give you a call today to discuss this and see if there’s anything we can do to improve your experience.

Kind regards,

Ella - Acorns Early Supervisor

Rated 4 out of 5 stars

It’s good so far

It’s good so far. I’m still trying to figure out how the money thing works

14 April 2026
Acorns Early logo

Reply from Acorns Early

Hello Candie. We appreciate the kind words. We're a money app that teaches kids core skills in earning, saving, spending and investing. The fee helps us build new features that keep kids learning about money every day! Learn more: https://bit.ly/3EX6NEw

Rated 1 out of 5 stars

Still waiting for them to delete my…

Still waiting for them to delete my account I tried to make for my son, the whole thing was confusing and I got charged for everything and I still don’t know if there going to keep charging me monthly for something I don’t want.

13 April 2026
Acorns Early logo

Reply from Acorns Early

Hi there,

Thanks for taking the time to leave your review. We would like the opportunity to work with you to resolve this.

Using the details provided in your Trustpilot review, I’ve located your Acorns Early account and sent you a follow-up email.

I have also arranged for my colleague to call you after 10am, today to discuss your review. If possible, please review the email ahead of the call.
Alternatively, you can call us at (855) 739-2859. Our team is available Monday–Friday from 9am–8pm EST and weekends from 9am–5pm EST.

Many Thanks,
Catherine
Acorns Early Supervisor

Rated 5 out of 5 stars

Has helped me a lot with my child I…

Has helped me a lot with my child I brought understanding to what money is about

19 April 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Hi Hiram! Thank you so much for your 5* review. We're absolutely thrilled to hear that Acorns Early is helping you teach your child about money! - Naomi 😊

Rated 2 out of 5 stars

Costs too much and took too long to…

Costs too much and took too long to sign up

10 December 2025
Acorns Early logo

Reply from Acorns Early

Hi Jessica, thanks for taking the time to leave us a 2* review! If we could be free, we would be, we promise! Charging for the service allows us to continue adding and improving features on the app to make our members & their families learn money skills for life. Of course, it's not for everyone, and we respect that, we will also take your feedback on board regarding the sign-up process. Just to add, here's more information on the price structure: https://us.support.gohenry.com/us/s/article/What-subscription-plans-are-available-in-the-Acorns-Early-app

Rated 5 out of 5 stars

It's easy to use & helps teach kids…

It's easy to use & helps teach kids responsibility and work ethic.

17 April 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Thank you for your review and for joining us on our mission to make every kid smart with money!

Rated 1 out of 5 stars

I thought I cancelled this card but it…

I thought I cancelled this card but it still took out $8 and I don't know why. Y'all should make it easier to understand how to cancel everything now I'm over drafted and I was trying to avoid that. I'm not upset or raging but y'all definitely need to improve services

17 April 2026
Unprompted review
Acorns Early logo

Reply from Acorns Early

Hi Destiny,

Thanks for taking the time to leave your review. We would like the opportunity to work with you to resolve this.

Using the details provided in your Trustpilot review, I’ve located your Acorns Early account and sent you a follow-up email with some proposed options to help address your concerns.

Please do review this email at your earliest convenience, and let us know if you wish to discuss further. Alternatively, you can call us at (855) 739-2859. Our team is available Monday–Friday from 9am–8pm EST and weekends from 9am–5pm EST.

Many Thanks,
Dan
Acorns Early Supervisor

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