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ADHD360 Reviews 

16,098
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 5,734 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly professional staff for being exceptionally patient, understanding, and making individuals feel entirely comfortable throughout the entire assessment process without feeling rushed. People also find the digital platform remarkably simple to navigate, noting that helpful communication methods make tracking required tasks clear and efficient from start to finish. Though some reviewers experienced notable wait times, delayed appointment calls, and communication hurdles when trying to resolve administrative issues with the team, others still found valuable assistance. A few customers also mentioned encountering occasional changes in personnel or experiencing challenges regarding follow-up care timelines during their treatment journey.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and deeply supportive throughout the assessment process.... See more

Service

Reviewers mention positive feedback about service, highlighting fast and efficient experiences from referral... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the straightforward and... See more

Customer service

Customers consistently note positive experiences with customer service, praising staff for being extremely... See more

Response time

Clients share positive opinions on response time, highlighting quick replies and prompt contact after... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to thank Donna who did my assessment because before it had started I was stressed but once we’d got chatting it wasn’t at all how I’d played it out in my head. She made me feel at ease. T... See more

Company replied

Rated 5 out of 5 stars

Response time was reasonable. The nurse was very good and attentive with my child. She explained scenarios so that the questions were easier to understand. Very clear about next steps, good commu... See more

Company replied

Rated 5 out of 5 stars

I had an assessment with clinician Rachel Collins yesterday afternoon. I was a little nervous which was to be expected. Rachel made me feel at ease and went through everything with a fine tooth comb.... See more

Company replied

Rated 5 out of 5 stars

A thorough assessment My son had an assessment with NHS right. Being autistic, we wandered how the assessment would go. However, the assessor put my son at ease and carefully observed him throughou... See more

Company replied


Company details

  1. #1 of 12 best companies in Mental Health Clinic
  2. #4 of 35 best companies in Mental Health Services

Written by the company

ADHD 360 is a private Mental Health Clinic that focuses on ADHD. We offer world-class treatment and care for ADHD at affordable prices across the UK. We work with patients both privately and with the NHS to provide specialist Mental Health Services, focused on getting your ADHD as controlled as we can, as quickly as we can!


Contact info

4.8

Excellent

TrustScore 5 out of 5

16k reviews

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4.8

All reviews

(16,098)

5,423 reviews in the last 12 months

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Rated 5 out of 5 stars

5 stars across the board!!

Quick, easy and make you feel very supported. I’m only 17 and my old school always brushed my behaviour off as me being misbehaved or distracted so once i left i decided to get my diagnosis my own way and im so happy i chose ADHD360! Howard was a fantastic clinician and started off the call asking who my kitten was which made me know i was welcomed. he was very kind and friendly and we got chatting inbetween the assessment questions as he understood took the time to listen and really try to understand me! im looking forward to our next chat! thank you ADHD360!

10 September 2026
Rated 5 out of 5 stars

Supportive and understanding

I found ADHD 360 very supportive while going through mental health crisis. I received support calls I was waiting for my assessment my wait time in total for starting the online process through the physical assessment was not as long as I thought all the way through the process they’ve been really supportive and the assessor was kind and considerate to my needs.

10 September 2026
Rated 5 out of 5 stars

Assessed in under a year!

I was surprised that we got an assessment in under the year guide they gave us which was great. The form filling is long but so worth it because it made the actual assessment seem pretty easy.
My son was anxious about having to sit for the assessment but they were totally understanding and allowed him to move and fidget as needed.
It over all was a great experience.

10 September 2026
Rated 5 out of 5 stars

Great experience

My assessor, Faye, was lovely, understanding and easy going . I feel that she made my experience a great one. I was nervous at first but she made me feel very comfortable. Thank you!

10 September 2026
Rated 5 out of 5 stars

Cannot be faulted

From first getting referred through to being diagnosed, I can't fault adhd360. The preliminary paperwork was in depth enough to reassure me that my assessment would be thorough but the website meant I could complete each section at a pace that suited me. The assessment came around much faster than I'd anticipated, happening in 6 months. My assessment was with Amy who said it would be 60 to 90 minutes but, in typical ADHD style, it looks two and a half hours. At no point was I rushed but I was properly listened to and Amy was truly empathetic. I didn't need to wait for my diagnosis or to begin meds. Amy talked through my options open and honestly, so was able to make a fully informed decision and was aware of what side effects to potentially look out for. ADHD360 and Amy have changed my life and I would recommend anyone to be assessed by them.

25 August 2026
Rated 5 out of 5 stars

Such a ln easy referral process

Such an easy referral process, help along the way to supply information was great. Very friendly support staff. Assessment process quick, thorough, felt easy and fantastic reports. Generally just fantastic service and support.

11 September 2026
Unprompted review
Rated 1 out of 5 stars

Please avoid this company

I dont know where to start with this company for my 11yr old son and his ADHD assessment and what has followed!
1. The medication side - you pay for 4 weeks at a time. Great if there are no issues, but for us costly. Doses didnt suit, the crashes, the constant changes and the cost of 4 weeks when most were pointless. Could have done with 2 weeks worth.
2. Appointments - we had 2 appointments that the psychiatrist could not attend and one we were never informed about. The second we were informed was cancelled and when I explained we were thinking of just having the melatonin, we had a form to fill out and no further online appointment with the psychiatrist. It sremed as if they had took our money and did not care.
3. Shared care - this has still not been completed and I have had to chase this up. Bear in mind £450 annually for melatonin.
4. The report. Very generic and short 3 to 7 word sentences. It mentions lectures - my son is 11! I have seen 2 reports from my friends from 2 differemt providers and these were very thorough and personalised to their child, ours is not and very impersonal to him.
5. The annual cost. They claim they are one of the cheapest. This is not true. I know of 3 people, 2 children and 1 adult that went down the private route. They have no annual fees to pay for shared care.

Please avoid this company as we have had so many bad experiences continuosly with them.

30 April 2026
Unprompted review

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