The customer service is great whenever you need help. The money just takes longer to get to my account because Discover is not one of the carriers. They repay goes through immediately and if you need... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The app is perfect. Applications are put thru fast. Haven’t had one bad experience With them. It’s nice to have a trouble free transaction. Has really helped me out when unexpected expenses come... See more
Company replied
Professional service agents in store. Very easy to navigate on-line account, complete loan request & funds are transferred to bank account in a timely manner. Very pleased with doing business with Adv... See more
Company replied
Always very pleasant experience People friendly, knowledgeable and efficient. Highly recommend Advance America. Has helped me in time of need. Very nice to have available when unforseen circumst... See more
Company replied
Company details
- Loan agency
- also in
- Financial Institution
- Money order service
- Money transfer service
- Non-bank financial service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
4.9
Excellent
132k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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They were there when I needed them fast…
They were there when I needed them fast approval on my loan with no hidden fees
4 October 2026
Thanks gina
8 October 2026
Unprompted review
Bryant was very helpful with my payday…
Bryant was very helpful with my payday loan muy bien
8 October 2026
Unprompted review
Excellent customer service and…
Excellent customer service and excellent employees that can help you
8 October 2026
Unprompted review
Great service from Dre’sa Tousant
8 October 2026
Unprompted review
Superior Customer Service experience
7&telegraph location was a great experience.The ladies had a welcoming spirit and face! Also inspired me to apply and be a part of the team 🙂
8 October 2026
Unprompted review
Pleasure to work with Karla
Pleasure to work with Karla, I appreciate the patience and making the process painless. Great customer service will continue to recommend people here
7 October 2026
Unprompted review
Excellent and amazing service
Excellent and amazing service. They always help me here at advance america.
8 October 2026
Unprompted review
The staff was so helpful and…
The staff was so helpful and knowledgeable.a great experience overall!
8 October 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Go check them out and ask for Dre’sa…
Go check them out and ask for Dre’sa she’s great
8 October 2026
Unprompted review
Reply from Advance America
Thank you for your response and comments regarding our services. We appreciate your business!
Great job Laura that's so much!!!
8 October 2026
Unprompted review
Reply from Advance America
Thank you for your response and comments regarding our services. We appreciate your business!
Thank you for your help
8 October 2026
Unprompted review
Reply from Advance America
Thank you for your response and comments regarding our services. We appreciate your business!
Excellent work thank you Gina
8 October 2026
Unprompted review
Reply from Advance America
Thank you for your response and comments regarding our services. We appreciate your business!
Reply from Advance America
Thank you for your response and comments regarding our services. We appreciate your business!
If you really need help advance america…
If you really need help advance america is the place to go!!!
8 October 2026
Unprompted review
Reply from Advance America
Thank you for your response and comments regarding our services. We appreciate your business!
Reply from Advance America
Thank you for your response and comments regarding our services. We appreciate your business!
Very friendly and helpful
7 October 2026
Reply from Advance America
Thank you for your response and comments regarding our services. We appreciate your business!
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