All Electric Garages - SKODA Reviews 9

I have had numerous on going problems with my Skoda FABIA estate over the past 6 months. Some of its problems were covered by warranty and others not. The garage staff went out of their way over and way beyond what could be expected to help me. This included finding me a courtesy car at short notice, finding the best price for a non warranty repair and returning my car beautifully cleaned inside and out. They made a sorry car saga infinitely more bearable and I am very grateful.

All Electric Skoda in Kings Heath , Birmingham.
Lovely friendly company to use for my servicing requirements. Friendly staff. Great servicing facilities. Lovely waiting area and showroom. Offered drinks whilst waiting. Very competitive pricing. Car cleaned after as well. 10/10

My name is Steve Hampshire.
I bought a car recently. I noticed that one of the tyres had a split in it and when I went back to the garage was told that it had passed a quality check and was more or less told it was my fault. I replaced the tyre myself. There are 3 different makes of tyres on the car which is illegal to have 2 different on the same axel. The manager would only say that it has passed a quality check. I was
given only one key and told they would get me new keys but had to go back 3 times before they've done anything.
The manager has a bad attitude, trying to intimidate me. He has absolutely no customer skills and stares at you. I also have a leaky exhaust but was told by Mr manager that it would pass an MOT.... probably it passed the quality check as well. 🤔🙄

We have bought our last nine cars fro All Electric allways being happy with the service offered.
We asked about a trade in for my wife's Skoda. The salesman advised 'We do not want the car' and offered £1000 below we buy any car.
As this is no longer a Skoda dealer it appears to just need a car pitch with pushy salesman.
My tenth car will come from elsewhere.

I cannot praise Malcolm Toon enough, really helpful, knowledgeable, friendly, made car buying experience easy. Would highly recommend All electric Skoda kings heath.

I have used the Kings Heath garage for servicing since purchasing my Skoda Rapid, so a couple of years now.

Now the four stars are for the vehicle service that they offer. I always get the car back washed and vacced, plus a video of a health check. They also collect and return my car which is very helpful when it is difficult to escape from work, as it usually is for me.
I feel it is worth a little extra money when they're going that little further.

They have lost the additional star for the following:
Last year I was told I needed a new antenna base on my car as mine was faulty. Although I'd not experiences any issues, I agreed as I trusted them. At the time of repair I was streaming music a lot so didn't really test it out. More recently I've tried listening to DAB but the signal is now terrible!
Also, when it comes to repairs, their prices are very steep and in no way competitive with alternative garages, so I cannot use them for repairs which is a shame because I'd rather have one place for all mechanical servicing, repairs etc.

As a regular buyer of motor vehicles the experience we had is not one we would wish to again or expose others to either.
A new vehicle was purchased. When collected the finished presentation was the poorest ever. We raised it at the time and again as we had paid for the Autoglym Lifeshine protection.
It as agreed it has been poorly applied and we could seek a revalet locally. Nobody in a 12 mile radius offer Lifeshine all valet companies having moved aaah from it. We had an alternative offered and applied after the poor product having been removed. The difference was quite amazing.
Spoke with allelectric who welched on the agreement to pay only agreeing to refund the cost paid.
Awful garage which we will never deal with again nor recommend others to either.

Delighted with the used car I bought from Malcolm at All Electric Garages in kings heath, Birmingham.
Friendly, helpful and not at all pushy. They included 12 moths warranty, AA cover, serviced, MOT’d the vehicle and delivered exactly when they said they would… all included in the price.
A much better experience than the car supermarkets

All Electric Garage, Kingsheath, Birmingham
The poorest customer service ever experienced at a car dealer. They refused a test drive because I would not commit to the purchase. I had not committed to a purchase elsewhere. I advised I had been looking through other Skoda sale outlets. The sales rep was Very unprofessional.
Do not believe the lies they tell you about the quality of service or products. I will be raising a complaint with ombudsman.

Discriminative and poor service