Caden was professional, thorough and explained clearly what he did. The pictures are always so helpful. Today’s service was stellar and a 10/10
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See what reviewers are saying
Approve has been great at helping me take care of all the pest in my yard and home. They are very professional and courteous. I would recommend them to anyone that wants a pest free yard while keeping... See more
Company replied
We have no evidence wharsoever that they were here on the day they said they would be. My husband stayed home all day specifically to tell them about problem areas, but never saw anyone come by the h... See more
Company replied
The thoroughness Caden put in making sure he found all the wasp nests. He is pleasant to talk to and answered all my questions.
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
905 South Industry Way, 83642, Meridian, Idaho, United States
- (458) 224-6276
We overthink pests so you don't have to.
3.7
Average
37 reviews
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Another job well done
Caden was professional, thorough and explained clearly what he did. The pictures are always so helpful. Today’s service was stellar and a 10/10
5 October 2026
Unprompted review
Reply from Aptive Pest Control - Boise
Hi Kim,
Thank you for giving Caden such outstanding recognition! We’re thrilled to hear his professionalism, thoroughness, and clear explanation of the work made today’s Aptive service a 10/10 experience. We’re also glad the service photos continue to provide helpful visibility into what was completed. We’ll be sure to share your kind words with Caden. Thank you for trusting Aptive to keep your pest control needs handled
-Jasmine, Aptive Care Team
Great experience
The thoroughness Caden put in making sure he found all the wasp nests. He is pleasant to talk to and answered all my questions.
23 September 2026
Unprompted review
Reply from Aptive Pest Control - Boise
Hi LeeAnn,
Thank you for the wonderful recognition of Caden! We’re glad his thorough approach helped ensure the wasp nests around your property were identified and addressed. It’s also great to hear he made the experience comfortable by answering your questions and keeping communication easy. We’ll be sure Caden’s excellent work is recognized. Thank you for trusting Aptive to keep those wasp concerns handled with care!
-Jasmine, Aptive Care Team
Very disappointed with my experience
Very disappointed with my experience. The door-to-door salesperson was extremely pushy and focused on getting me to sign as quickly as possible. The $199 cancellation fee was never clearly explained during the sales pitch and was only discovered after the paperwork was signed.
Being locked into a contract with a large cancellation fee and $75 monthly payments without that information being clearly disclosed upfront feels deceptive. I would not have agreed to the service had I been fully informed. Use caution and read every page before signing.
16 July 2026
Unprompted review
Reply from Aptive Pest Control - Boise
Hi Alex,
We’re sorry your experience with Aptive left you feeling pressured and unclear about the terms of your service agreement. Pricing, service commitments, and cancellation terms should be communicated clearly so customers can make informed decisions before signing. Please email socialmedia@goaptive.com with your service address so we can review what was communicated during signup and work to get your concerns properly handled.
-Jasmine, Aptive Care Team
I would have given them no stars
I would have given them no stars, but apprently that is not possible. We have benn unhappy with the service for some time now and I called back in June and spoke to a manager. He said we had signed a 2 year contract. The "Manager assured me he would cancel the contract after our next payment in July which would be the one year mark. They tried to send someone out today and my wife said no. I called again, got someone from overseas support that tried to pull the you signed a 2 year but if you'll pay for 18 we won't charge you an early termination. Not acceptable. There is literally no-one locally you can talk to . THey have several different numbers. I have freinds at the Attorney Genrals office I will be taking this up with. I will be cancelling all payments to them.
1 September 2026
Unprompted review
Reply from Aptive Pest Control - Boise
Hi Terry,
We’re sorry for the frustration this experience has caused. Being told your agreement would be canceled after a specific payment and then receiving different information afterward would understandably be concerning. We also recognize how frustrating it can be when you’re trying to resolve an account issue and feel unable to reach the right support. Please email socialmedia@goaptive.com with your service address so we can review the account, including the previous cancellation conversation, and work to get this properly handled.
-Jasmine, Aptive Care Team
DO NOT USE THIS SERVICE
DO NOT USE THIS SERVICE. I was just told by the customer service rep that I don't pay for a service, I pay for a monthly membership REGARDLESS OF WHETHER SERVICE IS COMPLETED. The technician came to my house did part of a treatment and I was charged full price. This is a terrible company who does not care about their customers. The rep who sold us our package made all sorts of promises, none of which were documented, nor valid as was explained to me on the phone. Do not let them in your home, on your front step or on your property. They will take advantage of you without a single hesitation.
28 August 2026
Unprompted review
Reply from Aptive Pest Control - Boise
Hi there,
We’re sorry to hear about your experience with Aptive and the frustration surrounding your service, billing, and what was communicated when you enrolled. We understand why being charged after feeling that only part of the expected treatment was completed would be concerning, especially when the expectations set during the sales process don’t appear to align with your current understanding of the account. Please reach out to socialmedia@goaptive.com directly so we can review the service performed, billing, and enrollment details and work to get your concerns properly handled.
-Jasmine, Aptive Care Team
They are doing a great job
They are doing a great job. However, I wish I could have the same rep every time as it makes it difficult to "train" a new guy every time.
11 August 2026
Reply from Aptive Pest Control - Boise
Hi there,
We’re glad the service itself has been consistently great, and we completely understand how having the same service professional could make each visit even smoother. Not having to explain your home’s specific needs and preferences every time can make a big difference.
Thank you for continuing to choose Aptive and for sharing this helpful feedback. We appreciate your trust and want each visit to feel familiar, efficient, and well handled!
-Jasmine, Aptive Care Team
Company is very helpful!
Company is on time, courteous, and takes photos of completed work.
7 August 2026
Reply from Aptive Pest Control - Boise
Hi Justin,
Dependability and transparency can make such a difference, and we’re happy to hear Aptive has delivered both! Arriving on time, treating your property with courtesy, and providing photos of the completed work are all part of making sure you feel confident in the service you receive.
Thank you for choosing Aptive and sharing your experience. We appreciate your trust in us and are glad to keep your service handled with care!
-Jasmine, Aptive Care Team
Dishonest company
I would be very wary of this company.
I just learned a couple days ago that for the past several months, we’ve been charged $103 per MONTH, not quarterly for services. When I logged into my Aptive account, it stated that I had a “pro” subscription that I was being charged for monthly. I don’t ever remember agreeing to over $100 a month(and they didn’t send me any kind of contract either). We were supposed to be billed quarterly for quarterly services. They were coming every 2 1/2 to 3 months. When I called to question these charges, they claimed that I’ve been paying monthly for the past four years, which is not true, because until February 2025, we were with Evergreen Pest Control. They transitioned to Aptive at that time. I looked back at all my payment receipts from Evergreen and we were only ever billed quarterly.
We had this issue with Aptive in July 2025, so I called them at that time and they didn’t bill us again until three months later, but then started auto debiting every month again after that. In hindsight, I should’ve been watching my credit card a little closer, but I don’t always check it.
Needless to say, I finally canceled my pest control services with them.
This is sad too because I was pretty happy with Evergreen for quite a few years and was a loyal customer before they transitioned over to Aptive.
4 August 2026
Reply from Aptive Pest Control - Boise
Hi Danielle,
Thank you for taking the time to share your experience. We're sincerely sorry to hear about your concerns regarding your billing and the confusion surrounding your service plan after the transition from Evergreen. We understand how frustrating it is to discover unexpected charges and feel that the service you received did not align with your expectations.
Please reach out to socialmedia@goaptive.com directly so we can review your account history, investigate the billing concerns you've described, and work toward an appropriate resolution. We appreciate the opportunity to address your concerns.
-Jasmine, Aptive Care Team
Great for helping with any pest problem Approve has been great at helping me…
Approve has been great at helping me take care of all the pest in my yard and home. They are very professional and courteous. I would recommend them to anyone that wants a pest free yard while keeping the good visitor lime the honey bee.
25 July 2026
Reply from Aptive Pest Control - Boise
Hi Pat & Victor,
Thank you for your wonderful review! We're thrilled to hear Aptive has helped keep your home and yard protected from pests while being mindful of beneficial pollinators like honey bees. It's great to know our team has been professional and courteous throughout your experience. Thank you for your recommendation and for trusting Aptive to help protect your home. We truly appreciate your support!
-Jasmine, Aptive Care Team
No evidence of any treatment
We have no evidence wharsoever that they were here on the day they said they would be. My husband stayed home all day specifically to tell them about problem areas, but never saw anyone come by the house. The specific pests we signed up to control - ants, earwigs, boxelder beattles, spiders, and a burrowing rodent - are still prolific, showing no signs at all that our yard is ever treated.
What a waste of money this has been.
25 July 2026
Reply from Aptive Pest Control - Boise
Hi Laura and Leland,
Thank you for taking the time to share your feedback. We're sincerely sorry to hear about your experience. We understand how frustrating it must have been for your husband to wait at home for the appointment and then feel that no service was performed, especially while you're still dealing with the pest activity you signed up to have addressed. This is not the level of service we strive to provide at Aptive.
We've got this handled, and we'd appreciate the opportunity to investigate what happened. Please reach out to socialmedia@goaptive.com so we can review your account, verify your service history, address your concerns, and work toward a resolution.
-Jasmine, Aptive Care Team
Always great communication
Always great communication, which is important to me, and a thorough job done.
23 May 2026
Reply from Aptive Pest Control - Boise
Hi Rick,
Thank you for your wonderful review! We're so glad to hear you appreciate our communication and the thorough service our team provides. Keeping you informed while making sure your pest concerns are handled is exactly what we strive for every visit.
Thank you for choosing Aptive!
-Jasmine, Aptive Care Team
Nothing at all
30 May 2026
Reply from Aptive Pest Control - Boise
Hi William,
Thank you for taking the time to leave a review. We’re sorry to hear your recent experience with Aptive didn’t stand out or meet expectations in a noticeable way.
We’d appreciate the chance to learn more about your visit so we can better understand what may have been missing and improve your experience moving forward. Please feel free to reach out to socialmedia@goaptive.com at your convenience. At Aptive, we’ve got this handled, and that includes making sure every visit delivers clear value and a positive experience.
-Jasmine, Aptive Care Team
The guys that camethey kept the appointment on time
The guys that came, are very nice , courteous and friendly and professional. They did cover all the areas, we asked them to.
We have not renewed our contract, BC the pest issues; have not been resolved. We believe, that after several applications, it remains an issue, that Aptive, is not able to solve the problem. , though they have tried. We do appreciate, their persistent effort.
28 May 2026
Reply from Aptive Pest Control - Boise
Hi Luella,
We really appreciate you taking the time to share this. At Aptive, it’s great to hear our team was courteous, friendly, professional, and thorough in covering the areas you requested.
That said, I’m sorry to hear you’re still dealing with ongoing pest concerns after multiple applications. We understand how frustrating that can be, especially when you’ve been patient with the process. While we’re glad our team has been persistent in their efforts, it’s important to us that we make sure this is properly handled for you.
If you’re open to it, please reach out to socialmedia@goaptive.com so we can take a closer look at your account and better understand what’s going on with the ongoing issue. Thank you again for your feedback and for choosing Aptive.
-Jasmine, Aptive Care Team
We have had Aptive for about a year…
We have had Aptive for about a year now, we have had good technicians come and do everything like they’re supposed to and do a great job, others who didn’t bother doing half of the stuff they were supposed to. I hate the scheduling. I get notified 30 mins of them showing up at my door out of nowhere, other times they schedule you but they don't show up at all and don’t bother to call. Them not calling or showing up has happened a couple of times just this past month and then I was rescheduled for two days later, got the text to confirm. The next day I get another text saying they’re rescheduling again. I don’t know what is going on but i haven’t been very happy with them. Also, you’re paying every month, but they only come 6 months out of the year. The products work, but the people who take care of appointments don’t.
26 May 2026
Reply from Aptive Pest Control - Boise
Hi there,
Thanks for taking the time to share this, and I’m really sorry for the inconsistency you’ve experienced. It’s good to hear you’ve had some great service professionals and results, but the scheduling issues, missed visits, and lack of communication you described are not the standard we aim for at Aptive.
We understand how frustrating that is, especially when your time and expectations aren’t being respected. Please reach out to socialmedia@goaptive.com so we can review your account and get this handled the right way moving forward. At Aptive, we’ve got this handled, and we want your experience to match the quality of the service you’re paying for.
-Jasmine, Aptive Care Team
Good work!
Jeff made sure we let him know our issues before starting. He went through all he did before he left and made sure he didn't leave anything out.
16 May 2026
Reply from Aptive Pest Control - Boise
Hi Sandy and Paul,
Thank you for sharing this! We’re really glad to hear Jeff took the time to listen to your concerns before starting and walked you through everything he completed before leaving. That level of communication and thoroughness is exactly what we aim for at Aptive.
We truly appreciate you choosing Aptive and trusting us with your home. At Aptive, we’ve got this handled, and we look forward to continuing to provide you with service that’s clear, careful, and dependable.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Boise
Hi Glenn,
We really appreciate you taking a moment to leave this feedback! Even a simple “thorough job” means a lot to the team at Aptive.
At Aptive, we take pride in making sure every visit is handled with care, attention to detail, and consistency so your home stays protected the right way. Thank you for choosing Aptive and trusting us to help keep things under control!
-Jasmine, Aptive Care Team
Great Service
Great service. Our technician is always very thorough and helpful. I also appreciate that we have the same technician so he knows our property and can beat address our pest control needs.
2 May 2026
Reply from Aptive Pest Control - Boise
Hi Lindsay,
We really appreciate you taking the time to share this, and it’s great to hear your experience has been consistently positive with your service professional. Having someone who knows your home and your specific pest needs really does make a difference, and we’re glad that continuity has helped everything feel more tailored and effective. At Aptive, that’s exactly what we aim for, making pest control feel simple and dependable so you don’t have to think twice about it, because we’ve got it handled. Thanks again for being part of the Aptive family and for trusting us to take care of your home.
-Jasmine, Aptive Care Team
Great communication
Great communication, detailed treatment information, and a thorough job.
5 May 2026
Reply from Aptive Pest Control - Boise
Hi Marjorie,
We really appreciate you taking the time to share this. At Aptive, we know strong communication and clear, detailed service make all the difference, so it’s great to hear you felt well-informed and that the treatment was handled thoroughly from start to finish. That’s exactly the kind of experience we aim to deliver every visit.
Thanks for choosing Aptive, we’ve got this handled and we’re glad to be taking great care of your home.
-Jasmine, Aptive Care Team
Reply from Aptive Pest Control - Boise
We’re really glad to hear you’ve had great service and communication, Ron! That combination is something we work hard to provide every time we're at your home, and we're glad it stands out. We appreciate your feedback and your trust in Aptive to handle your pest control needs! Our team looks forward to protecting your home from pests for years to come!
-Alexis, Aptive Care Team
I’m not happy with the results of this…
I’m not happy with the results of this product. Service people are friendly and attentive.
2 May 2026
Reply from Aptive Pest Control - Boise
Hi there,
I’m really sorry to hear you’re not seeing the results you were hoping for, especially since the service experience itself has been positive. That mix of good interaction but disappointing outcomes is frustrating, and I understand why you’d feel that way.
At Aptive, we want both the service and the results to meet your expectations, so your feedback is important. I’d really like the chance to take a closer look at your account and service history to better understand what’s been going on and see how we can improve the effectiveness for your home.
If you’re open to it, please reach out to socialmedia@goaptive.com with your service address so we can review everything in detail and work toward getting this properly handled.
We appreciate you choosing Aptive, and we’ve got this handled as we look into how we can better support your results moving forward.
-Jasmine, Aptive Care Team
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