Adrian was awesome and delt with all my concerns and questions. He also, helped me with my billing concern and when he couldn't help, he gave me a number to call to get my billing concern worked out.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We still had spiders and webs left behind. We are still experiencing ants on outside patio and planters from and back yards.
Company replied
I am not willing to rate this experience yet. I still have concerns over the company communication protocol. The technicians have been great. The price is reasonable. The company does not make it easy... See more
Company replied
We’ve been using Aptive for a few months now and the difference is night and day. They are always punctual and professional, but what I love most is their commitment to using eco-friendly treatments.... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
109 N Maple St, Unit K, 92878, Corona, CA, United States
- 17145976964
We overthink pests so you don't have to.
4.4
Excellent
172 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Courteous, respectful & thorough.
They let you know that they are here by ringing the doorbell. When I ask them to spray a certain area they are quick to comply. They are friendly & respectful.
When they come they should know to spray the entire yard both back & front & change the poison for the rats. Maybe they do know, but I always mention it.
16 May 2025
Reply from Aptive Pest Control - Corona
Hi there,
Thank you for sharing your experience with Aptive! We’re glad to hear our team is friendly, respectful, and attentive to your requests—that’s exactly how we want every visit to feel. We appreciate your feedback about spraying the entire yard and updating treatments for the rats. Your input helps us ensure we’re covering all the bases, and we’ll be sure to pass this along so future visits are even more thorough. Thanks for being part of the Aptive family—we’re here to keep your home protected and your concerns heard!
-Jasmine
They always make time to communicate…
They always make time to communicate with me see if there’s anything special I want them to focus on, and they take photos of what they’re doing.
14 May 2025
Reply from Aptive Pest Control - Corona
Hi Joan,
We love hearing this -- thank you for sharing! Clear communication and that extra attention to detail are things we take a lot of pride in here at Aptive. Knowing our team is checking in with you and keeping you in the loop with photos shows they're doing exactly what we hope for every visit.
We're so glad to have you as part of the Aptive family and look forward to continuing to provide service that feels personal, thorough, and easy.
-Jasmine
Gonzalo was our technician and he did…
Gonzalo was our technician and he did the best job. We hope to keep him as our tech. He was thorough and did not rush the process. Thank you so much.
6 May 2025
Reply from Aptive Pest Control - Corona
Hi David,
Thanks so much for sharing this, and a big shoutout to Gonzalo for making such a great impression! We're so glad to hear that his attention to detail and unhurried approach stood out --- that's exactly the kind of care we aim to bring to every visit at Aptive. Thanks again for being part of the Aptive family -- we truly appreciate you!
-Jasmine
Aptive
In my experience,Aptive employees are always thorough, professional and punctual! Jerrad keeps me informed of any issues he finds while servicing my home and how he resolved the problem or what I need to do on the future!
26 April 2025
Reply from Aptive Pest Control - Corona
Hi Violeta,
Thank you so much for the kind words! We’re thrilled to hear that your experience with Aptive has been consistently thorough and professional—and it’s awesome to know Jerrad has been keeping you in the loop every step of the way. That level of communication and care is exactly what we aim for, and we’re lucky to have team members like him making a real difference. We truly appreciate you being part of the Aptive family and trusting us to protect your home!
-Jasmine
No hassle with the Aptive …
No hassle with the Aptive environmental service dept. and field team technician.
8 April 2025
Reply from Aptive Pest Control - Corona
Hi there,
Thank you so much for your kind words! We’re thrilled to hear that your experience with Aptive and our service professionals was smooth and hassle-free. At Aptive, we aim to make the entire process as seamless and effective as possible, and it’s great to know we hit the mark for you. We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide you with the same top-notch service.
-Jasmine
Nate did a great job making sure to hit…
Nate did a great job making sure to hit any areas of concern. Communications pre and post visit are always superb.
6 May 2025
Reply from Aptive Pest Control - Corona
Hi Kathy,
We really appreciate you calling out Nate’s attention to detail—it means a lot to hear our service professionals are addressing your concerns thoroughly. Consistent and clear communication is something we take seriously at Aptive, so we're glad it’s coming through every step of the way!
-Jasmine
Service started out great when the…
Service started out great when the company communicated the appointment times, but once that stopped service went downhill. I would get random knocks at the door from techs saying they were there for service and I would show them I never received notice of services that day or any day as a matter of fact. On the days they would show up while I was at work, they could only do the front of the house (back gates and house are obviously locked) and I would still get charged the full fee for not even half a service. The online system is buggy and customer service is nonexistent. Honestly, you can go to another environmental friendly company for less and better service.
14 January 2025
Reply from Aptive Pest Control - Corona
Hi Marie,
Thank you for taking the time to share this—your experience is absolutely not what we want for our customers, and I’m really sorry we let you down. Reliable communication and complete service are core parts of what we strive to deliver at Aptive, and it's clear we fell short on both fronts. We also understand how frustrating it is to be charged for incomplete service, especially without proper notice or support.
I’d love the opportunity to review your account, address any unresolved issues, and make this right. Your feedback is incredibly important to us, and we want to ensure no customer feels unheard or unsupported. Please don’t hesitate to reach out directly at socialmedia@goaptive.com—we’re here to help and hope to earn back your trust.
-Jasmine
I couldn’t be more impressed with the…
I couldn’t be more impressed with the outstanding service provided by Zach, our pest control technician. From the moment he arrived, he was professional, courteous, and clearly knowledgeable about his work. He took the time to explain the treatment plan, answered all of my questions with patience, and made sure every concern was addressed.
Zach’s attention to detail and thoroughness gave me complete confidence in the process. He went above and beyond, ensuring not only that our home was treated properly but that we also understood how to maintain a pest-free environment moving forward.
It’s clear that Zach takes great pride in his work, and his friendly, respectful demeanor made the entire experience pleasant and stress-free. Highly recommend his services to anyone looking for a reliable and dedicated pest control expert!
30 April 2025
Reply from Aptive Pest Control - Corona
Hi there,
Wow—thank you so much for this incredible review! We’re thrilled to hear how impressed you were with Zach’s service. At Aptive, we take pride in delivering thorough, professional care, and it means the world to know Zach made such a positive impact. We'll be sure to pass along your kind words to him! We're so grateful to have you as part of the Aptive family and are here anytime you need us.
-Jasmine
Arthur is very professional and…
Arthur is very professional and thorough. He was also training somebody on this visit and he was very patient in explaining and sharing his knowledge with her. Please send Arthur on future service calls. He is always welcome to my home
14 April 2025
Reply from Aptive Pest Control - Corona
Hi Rita,
Thank you so much for your thoughtful review! We’re thrilled to hear that Arthur provided such a professional and thorough service—and how wonderful that you got to witness his patience and leadership while training a new team member. We love hearing that he made you feel comfortable and confident in the care of your home. We’ll definitely do our best to have Arthur return for future visits. Thank you for being such an important part of the Aptive family!
-Jasmine
I texted the tech back after he texted…
I texted the tech back after he texted me wanting to know about what time he would be here. He texted back that he would be here 9-10 am. He didn’t show up until 2:30 pm. He did a half-assed job. He left the bait box sitting open on the back wall. If I had to do it over I wouldn’t have signed up for your service. You send out 2 good techs for the first service and then everyone else does a minimum job. I won’t be renewing my service nor will I recommend you to anyone.
8 April 2025
Reply from Aptive Pest Control - Corona
Hi Bob,
Thank you for taking the time to share your experience. We're really sorry to hear how things went during your recent service -- it's incredibly frustrating when expectations aren't met, especially after a strong first impression. At Aptive, we strive to deliver consistent, high-quality service at every visit, and it's clear we fell short here.
The late arrival, lack of follow-through, and issue with the bait box are all things that deserve immediate attention. This isn't the level of care want our customers to receive, and we appreciate you bringing it to our attention so we can address it with the team.
We understand your frustration, and while we know we can't undo the experience, we'd still love a chance to make things right. If you're open to it, feel free to reach out to us at socialmedia@goaptive.com so we can look into his further and make sure your feedback is shared with the right departments.
Thanks again for your honesty -- it helps us get better.
-Jasmine
I asked the tech to replace snap rat traps.…
I asked the tech to replace snap rat traps he declined to do it and said it is against the company policy. I told him the company always have done it. But, still refuse to do it.
21 March 2025
Reply from Aptive Pest Control - Corona
Hi Sam,
Thank you for sharing your feedback. We're really sorry to hear about the experience you had with our service professional and understand how frustrating it can be when expectations aren't met. At Aptive, we aim to provide consistent, reliable service, and it sounds like we missed the mark here.
We're grateful that you brought this to our attention, and we'll be reviewing this with our team to ensure that we address this properly moving forward. If you'd like to discuss this further, please don't hesitate to reach out to us at socialmedia@goaptive.com so we can get more information and make sure this is reported to the correct department and handled properly.
We appreciate your understanding and patience as we work to provide the best experience possible.
-Jasmine
The lied to us and locked us into a…
The lied to us and locked us into a ridiculous contract. We have contact BBB
15 November 2024
Reply from Aptive Pest Control - Corona
Hi Robert,
Thank you for sharing your experience -- we're really sorry to hear you feel this way. That's never how we want anyone to feel after working with us. At Aptive, we strive to be upfront and transparent in every interaction, and we'd like the chance to better understand what happened and see how we can make things right. We truly value you being part of the Aptive neighborhood, and we appreciate you bringing this to our attention. Please feel free to reach out to us at socialmedia@goaptive.com -- we're here to help however we can!
-Jasmine
The service was on point, great customer service with excellent communication on what his service would entail. I would recommend Aptive to friends and family.
Reviews via text what the service entails, which is very nice. Will ask if anything else is needed or issues we see. Communication is stellar with our last visit. All your technicians should provide the same customer service.
21 March 2025
Reply from Aptive Pest Control - Corona
Hi Lupe & Daniel,
Thank you so much for this amazing feedback! We're thrilled to hear that your service experience was on point and that our service professional communicated everything clearly and thoroughly. That kind of care and attention is exactly what we strive for at Aptive, and it means a lot to know it made a difference for you. We truly appreciate your recommendation and are grateful to have you as part of the Aptive family. We'll definitely share your kind words with our team as a reminder of the high standard we aim to deliver every time!
-Jasmine
Nice service technician and gives me pleasure in having them
It was a good experience with the service that is provided my Aptive. I will continue to use this service for a long time
7 April 2025
Reply from Aptive Pest Control - Corona
Hi David,
Thank you so much for the kind words and for being a part of the Aptive family! We're thrilled to hear you've had a great experience with our service -- it means the world to know you plan to stick with us long-term. We're committed to keeping your home protected and providing the care you can count on every step of the way. Thanks again for your support!
-Jasmine
They were courteous and acknowledged my…
They were courteous and acknowledged my concerns
8 April 2025
Reply from Aptive Pest Control - Corona
Hi Lillia,
Thanks so much for sharing your experience! We're glad to hear that our team was courteous and took the time to acknowledge your concerns -- that's exactly the kind of service we strive for at Aptive. Your comfort and peace of mind mean a lot to us, and we're grateful to have you as part of the Aptive family!
-Jasmine
Aptive reps that treat my house are…
Aptive reps that treat my house are always professional and do a great job! They always ask if I have any new issues or concerns since my last service call & willing to take the necessary actions to resolve the issue, if needed. Overall, customer service provided is excellent!
8 April 2025
Reply from Aptive Pest Control - Corona
Hi William,
Thank you so much for the kind words! We're thrilled to hear that our Aptive team has consistently provided professional and attentive service. We truly value your feedback and are always here to address any concerns or issues you may have. Your satisfaction is important to us, and we're so glad to know you're happy with our customer service. Thanks for choosing Aptive, and we look forward to continuing to service you!
-Jasmine
We have tried several companies but…
We have tried several companies but Aptive is the best by far. We have noticed the difference and the technicians are very professional and caring.
28 March 2025
Reply from Aptive Pest Control - Corona
Hi Julia,
Thank you so much for sharing this! It means the world to us that you've seen a real difference with Aptive. We are proud to have a team of service professionals who truly care, and we are so glad that's been your experience. We appreciate you being a part of the Aptive neighborhood and look forward to continuing to provide you with the best service possible.
-Jasmine
Reply from Aptive Pest Control - Corona
It's absolutely wonderful to hear that you've had such a great experience with our service, Marta & Jose! We do our best to deliver the best treatments available, and your satisfaction means the world to us. We appreciate you sharing your feedback - thanks for being the best part of Aptive!
-Alexis
I had a great experience with Aptive
I had a great experience with Aptive! Their technicians were punctual, friendly, and knowledgeable. The pest control treatment was effective, and I’ve noticed a big improvement around my home. Highly recommend!
27 March 2025
Reply from Aptive Pest Control - Corona
Hi Drew,
Thank you so much for your kind words and for recommending Aptive! We're thrilled to hear that you had a great experience with us and that our service professionals were punctual, friendly, and knowledgeable. It’s wonderful to know that the pest control treatment has made a noticeable difference around your home. We’re grateful to have had the opportunity to service you and look forward to continuing to meet your needs in the future!
-Jasmine
Aptive is a very good pest control…
Aptive is a very good pest control company with great employees. Always do a very good job. They are fast an efficient. We had great service recently when he knocked down a wasp nest that we did not see. Very grateful for their efficient services for many years.
18 March 2025
Reply from Aptive Pest Control - Corona
Thank you for your kind words and for taking the time to share your experience with us, Miriam! We are thrilled to hear that you have been consistently satisfied with our services and that our team has provided you with excellent care for so many years. We appreciate you choosing Aptive to address your pest control needs!
-Alexis
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.