Excellent service, treatments, and people who do an excellent job. They notify us when they are coming, when they are present, what they are concentrating on, & make a short video & pictures of them... See more
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Service is consistent, they communicate well regarding when the next service will be, and the technicians send me detailed reports about what was done, usually with photos. The issues I have had is re... See more
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Pest control technician was excellent and on-time. Did everything we asked. Only trouble...the company never says whether you have a morning or afternoon appointment, so you can end up spending th... See more
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Always friendly staff and very efficient, takes your property and treats it like their own. Been with Aptive for several years, and will continue with them as they treat for ants and come back for... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
10260 SW Nimbus Ave, Ste M-4, 97223, Portland, OR, United States
- 19712656224
We overthink pests so you don't have to.
4.5
Excellent
208 reviews
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The technicians are nice and try to be…
The technicians are nice and try to be thural . But more recently the product is not working the way it should, which is very frustrating. And Aptive also wants to raise the price for the service.
Questioning if I should continue.
28 March 2026
Reply from Aptive Pest Control - Portland
Hi Cassandra,
Thank you for sharing your feedback. We’re glad to hear our service professionals are friendly and thorough, but we sincerely apologize for any frustration with the recent effectiveness of our service. At Aptive, we take pride in making sure every concern is fully handled, and it’s clear we need to address this to ensure your home is protected.
Please reach out to us at socialmedia@goaptive.com so we can review your service and work with you to resolve the issue. Your feedback is important, and we are committed to keeping your home fully handled while making sure you feel confident in the service you receive.
-Jasmine
Michael was great to work with
Michael was great to work with. He communicated clearly, showed up on time, and was very friendly throughout the process. The service felt smooth and professional. Would absolutely recommend.
23 March 2026
Reply from Aptive Pest Control - Portland
Hi there,
We’re thrilled to hear Michael made such a positive impression! At Aptive, we take pride in making sure every detail is handled so our customers can enjoy a smooth, professional experience from start to finish. Your feedback means a lot and inspires our team to keep delivering service that’s reliable, attentive, and friendly. Thank you for choosing Aptive and for trusting us, you can always count on us to get it handled.
-Jasmine
I like the service, but scheduling it difficult.
I like the service, but I can't control my schedule for when they come. I've tried to pick days when I'm home. I've used the online system, but it only gives me limited windows of times and dates. I've called customer service, but again they are limited in scheduling options. The service is not worth the price if they can't spray inside and they can only spray inside when I'm home. It's frustrating.
20 March 2026
Reply from Aptive Pest Control - Portland
Hi Cathleen,
Thank you for sharing your feedback. We understand how important it is to have service scheduled at times that work for you, and we’re sorry that the current options haven’t fully met your needs.
At Aptive, our goal is to make sure every service is handled effectively and in a way that works for our customers. We do offer interior treatments when someone is home, and we want to make sure your concerns are addressed and your experience is as convenient and thorough as possible.
Please reach out to us directly at socialmedia@goaptive.com so we can review your account and explore options to better accommodate your schedule. We appreciate you choosing Aptive and being part of the neighborhood, and we want to make sure everything is properly handled.
-Jasmine
When we bought this house we had all…
When we bought this house we had all kinds of insects inside and out. Since using this service there is nothing harmful anywhere. There service is exceptional and everything is safe for us and our pets!
20 March 2026
Reply from Aptive Pest Control - Portland
Hi Karen and Edward,
We’re so glad to hear that your home is now safe and protected! At Aptive, we take pride in making sure every detail is handled carefully, keeping your family and pets in mind while delivering exceptional service. It’s wonderful to know our approach has made a difference for you, and we truly appreciate you trusting us to keep your home protected. With Aptive, you can relax knowing we’ve got this handled!
-Jasmine
Pleased With Aptive Pest Control
Y
Technician was very professional. On time, thorough, and competent. Patiently responded to questions, and provided very useful information.
20 March 2026
Reply from Aptive Pest Control - Portland
Hi John,
We’re so glad to hear that your service experience went smoothly! At Aptive, we make sure every visit is handled with professionalism, thoroughness, and care, and it’s wonderful to know your service professional provided clear guidance and answered all your questions. Thank you for trusting Aptive, we’ve got this handled so you can enjoy peace of mind in your home.
-Jasmine
Aptive provides excellent service every…
Aptive provides excellent service every time. And when we recently reached out to them due to ants inside the house, they sent a tech out the next day. We highly recommend them.
20 March 2026
Reply from Aptive Pest Control - Portland
Hi Joanne,
We’re thrilled to hear that Aptive has consistently provided excellent service for you! It’s great to know our team was able to respond quickly to your ant issue and take care of it efficiently. At Aptive, we make sure every situation is handled with care and attention so you can enjoy a protected home with confidence. Thank you for trusting us and for your recommendation, we’ve got this handled!
-Jasmine
I wish I could I could remember his name…
The Aptive service man (I wish I could remember his name) was very thorough and took his time treating my property. Unlike the previous service woman. I wish the service treatment was consistent amongst the service providers.
12 March 2026
Reply from Aptive Pest Control - Portland
Hi there,
Thank you for sharing your feedback! We’re glad to hear that our service professional was thorough and took the time to make sure your property was properly treated.
At Aptive, we take pride in making sure every visit is handled with care and consistency, and we understand how important it is for each service to meet the same high standard. We appreciate you bringing this to our attention and trusting us to keep your home protected. We’ve got it handled.
-Jasmine
They always ask if there are certain things I would like to have done and they do them. This time I had a new problem and they were quick to take care of that as well. They were friendly and helpful
They always ask if there are certain things e
10 March 2026
Reply from Aptive Pest Control - Portland
Hi Kathy,
Thank you for taking the time to share your experience! We’re so glad to hear that our team not only addressed your regular requests but also responded quickly to your new concern. At Aptive, we strive to be attentive, friendly, and helpful with every visit, and it’s wonderful to know our service met your expectations. We truly appreciate you choosing Aptive to help keep your home protected.
-Jasmine
I have moved from the residence where I…
I have moved from the residence where I received the Aptive services. Last month I sent them a letter to cancel the services but they still showed up today.
27 February 2026
Reply from Aptive Pest Control - Portland
Hi Daphne,
Thank you for bringing this to our attention. Moving can already come with a lot to manage, so I can understand how frustrating it must have been to have a service professional show up after you had already sent in a cancellation request.
At Aptive, we want to make sure communication around account changes is handled clearly and accurately, and your feedback is important in helping us review what may have happened here. Our team would be happy to take another look at the account and confirm that the cancellation request was properly received and processed so there are no additional visits scheduled moving forward.
Please reach out to us directly at socialmedia@goaptive.com so we can locate your account and make sure everything is taken care of. We appreciate you having chosen Aptive while you were at your previous residence and wish you the very best in your new home.
-Jasmine
They always do a super job at our home
They always do a super job at our home! We’ve been a customer for a long time and appreciate their care!
28 February 2026
Reply from Aptive Pest Control - Portland
Hi Joan,
Thank you for sharing your experience! We’re thrilled to hear that our team continues to provide excellent service at your home. At Aptive, we take pride in delivering professional, thorough, and attentive pest control, and it’s wonderful to know our efforts over the years have made a difference. We truly appreciate your loyalty and for choosing Aptive to help protect your home!
-Jasmine
Reply from Aptive Pest Control - Portland
Hi Laurel,
Thank you for taking the time to share your experience! We’re glad to hear that you received very good service and found our team to be friendly and approachable. At Aptive, we pride ourselves on providing professional, courteous, and thorough service, and it’s wonderful to know that made a difference for you.
We truly appreciate your trust in Aptive and look forward to continuing to provide dependable pest control for your home.
-Jasmine
They provide adequate information on…
They provide adequate information on their services they provide, when they are planning on arriving on site. A full report of what was done, to include pictures of their work. This report is generated once the work has been completed and sent via email which I greatly appreciate. I’ve never had any problems or issues with any of their service technicians since I started receiving their services in 2021. I greatly appreciate all the hard work they have put into making this happen.
26 February 2026
Reply from Aptive Pest Control - Portland
Hi Tom,
Thank you for sharing your experience with Aptive. We’re glad our team has provided clear communication, detailed service reports with photos, and reliable service since 2021. It’s great to know our service professionals have been able to deliver the care and attention you expect. We appreciate having you as part of the Aptive neighborhood and look forward to continuing to keep your home protected.
-Jasmine
The team at Aptive is always top notch
The team at Aptive is always top notch. They are respectful & responsive with all communication. They explain what they’re doing as they go & anticipate household needs before pests become problematic. Consistent excellence!
24 February 2026
Reply from Aptive Pest Control - Portland
Hi there,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that our team has consistently provided respectful, responsive, and proactive service. At Aptive, we pride ourselves on not only addressing pest concerns but also anticipating needs and keeping our customers informed every step of the way. Your feedback truly means a lot, and we’re grateful you’ve chosen Aptive to protect your home.
-Jasmine
Always on time and pest control always…
Always on time and pest control always effective.
13 February 2026
Reply from Aptive Pest Control - Portland
Hi Larry,
Thank you so much for sharing this. Hearing that we’re consistently on time and that your pest control has been effective truly means a lot to us at Aptive.
We know how important reliability is when it comes to protecting your home, and we’re glad our service professionals have delivered both punctual service and results you can count on. That combination is exactly what we strive for every visit.
Thank you for choosing Aptive and for trusting us to keep your home protected.
-Jasmine
We signed up for quarterly treatments, not bi-monthly.
We signed up for quarterly treatments, and they keep trying to come bi-monthly. I have to call them every time to reschedule. They showed up yesterday 7 weeks after our last treatment, not 12 weeks. I called and told them I want to be credited for the treatment, since we are every 12 weeks and she said I should hear back from someone in 1-2 days. We are not happy customers and would not recommend Aptive to anyone. I feel they are being dishonest and trying to scam customers.
20 February 2026
Reply from Aptive Pest Control - Portland
Hi Angie,
Thank you for taking the time to share this. I can absolutely understand how frustrating it would be to sign up for quarterly service and then feel like you’re constantly having to call to correct the schedule. That’s not the kind of experience we want anyone to have with Aptive.
If your plan is set for treatments every 12 weeks, you shouldn’t have to repeatedly reschedule visits that are being set sooner than expected. I also understand why being serviced at 7 weeks instead of 12, and then needing to request a credit, would add to that frustration.
At Aptive Environmental, transparency and consistency matter. Feeling like you have to question the timing of visits or billing is not acceptable, and it’s certainly not our intention. I would really like the opportunity to review your account, confirm the agreed service frequency, and make sure any necessary credits are applied promptly. We can also ensure your schedule is corrected moving forward so you’re not put in this position again.
If you’re willing, please reach out to us directly at socialmedia@goaptive.com with your service address so we can take a closer look and follow through on the credit request. We appreciate you bringing this to our attention, and we’re committed to making this right.
-Jasmine
Communicative
Aptive technicians have always been polite and communicative with me; they text me when they’re on their way, and send a recap with pictures when they’re done.
21 February 2026
Reply from Aptive Pest Control - Portland
Hi Max,
Thank you for sharing your experience! We’re glad to hear that our service professionals’ politeness and clear communication have made a positive impact. At Aptive Environmental, we strive to keep our customers informed every step of the way, from letting you know when a service professional is on their way to providing a detailed recap with photos after the visit.
It’s wonderful to know that our approach is appreciated. Feedback like yours motivates our team to continue delivering thorough, reliable, and professional service. We truly appreciate you choosing Aptive!
-Jasmine
Excellent pest control company.
We moved into a home that had been sitting vacant for a while. I was struggling getting control over the bugs, mainly silverfish. After the second treatment, the bugs were gone and have not retuned. I appreciate that I get a notification a week before treatment is scheduled, the day of, and the report shortly after treatment is done. They are professional and pleasant. I had any issue that came up with yellow jackets, someone showed up within a couple of days to treat. A+
19 February 2026
Reply from Aptive Pest Control - Portland
Hi Katie,
Thank you for sharing your experience. We’re thrilled to hear that our treatments helped get your home back under control and that the silverfish have not returned. At Aptive, we strive to provide not only effective pest control but also clear communication every step of the way, from notifications before your service to detailed reports afterward.
We’re also glad our team was able to respond quickly to your yellow jacket concern. Your feedback reinforces the professional, attentive, and timely service we aim to deliver at every home. We truly appreciate you choosing Aptive to protect your home and your kind A+ rating!
-Jasmine
When I had a pest issue in my home
When I had a pest issue in my home, Aptive responded in two days. The technician was knowledgeable and thorough. I appreciate service like this.
7 February 2026
Reply from Aptive Pest Control - Portland
Hi Dennett and Bill,
Thank you for sharing your experience! We’re thrilled to hear that our team responded quickly and that your service professional was knowledgeable and thorough. At Aptive, we take pride in providing prompt, reliable service to address pest concerns and ensure every home and yard we protect is safe and comfortable.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to provide exceptional service.
-Jasmine
Great service and communication!
Communication is always prompt and clear, service has always been great, and any time I've had to call them back (rare) they do so at no charge. I've used them for years to keep my home and yard pest free.
13 February 2026
Reply from Aptive Pest Control - Portland
Hi James,
Thank you for sharing your experience and for being a loyal member of the Aptive neighborhood! We’re thrilled to hear that our communication has been prompt and clear, and that our service has consistently met your expectations. At Aptive, we take pride in providing thorough, reliable pest protection and making things right whenever needed.
We truly appreciate your continued trust and look forward to keeping your home and yard protected for many more years to come.
-Jasmine
Don't sign the Contract!!!
The company's product does not hold truth to getting rid of pest, nor is it 12 months of service, however you pay for the full 12 months. I would not have signed a contract had I known the product was so misleading coming from the sales guy.
The service tech guys were beyond courteous when they came out to deliver the service.
5 February 2026
Reply from Aptive Pest Control - Portland
Hi Elliott and Audrey,
Thank you for taking the time to share your experience. I’m really glad to hear that our service professionals were courteous and respectful during their visits, that level of care is very important to us at Aptive.
I’m sorry to hear that the overall results and expectations around the service and agreement didn’t feel clear or effective for you. Your feedback about product performance and how the 12-month service was explained is taken seriously, and we would want the opportunity to review your account to ensure everything was communicated accurately and handled the right way.
At Aptive, our goal is always to provide reliable pest control along with a transparent and positive experience from start to finish. If you’re open to it, we would truly appreciate the chance to look into your concerns, review the service history, and work toward a resolution that feels fair.
Thank you again for bringing this to our attention and for recognizing the professionalism of our team.
-Jasmine
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