Aptive has provided good service for many years, but things have gone downhill with the last two visits. The two technicians that showed up were here for less than 15 minutes. Instead of speaking wit... See more
Company replied

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Aptive has provided good service for many years, but things have gone downhill with the last two visits. The two technicians that showed up were here for less than 15 minutes. Instead of speaking wit... See more
Company replied
SPENCER your Technician IS THE GREATEST!!! His attention to detail and thoroughness is awesome and befits the highest professional standards !!! As far as Aptive itself I rate you a ZERO STARS. Re... See more
Company replied
They arrive on a set schedule, I never need to worry about schedule times, They take care of business wether I'm home or not, seamless routine. Before I started with Aptive, my covered back deck was... See more
Company replied
Brian is a very friendly, professional and knowledgeable technician. He did a very thorough job serving my home. I would like to have Brian service my home whenever it’s needed. He is an asset to... See more
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Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
917 134th St. S.W., Suite A-6, 98204, Everett, WA, United States

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We found Aptive, or they found us by knocking on our door to introduce themselves. We gave them a try and have been very satisfied with their service. Just in case they miss something, they are quick to respond, always polite and never miss an appointment.

Reply from Aptive Pest Control - Seattle
Great communication before the visit, as well as a report amd pictures after the visit

Reply from Aptive Pest Control - Seattle
Great communication about when they are arriving and what they are doing. Very knowledgeable whenever I have questions Theyvuse pet-safe products.

Reply from Aptive Pest Control - Seattle
Alonzo is personable and knowledgeable. Aptive is easy to work with.

Reply from Aptive Pest Control - Seattle
I appreciate how well they communicate and the attention to detail. I love that they knock down cobwebs etc. around the exterior of the house.

Reply from Aptive Pest Control - Seattle
Rep was here for a very short time. I asked him to stop in and tell me what he found when he was done with the work. He said "no" he would send a text and photos. Other techs always stopped to review with me what work was done.

Reply from Aptive Pest Control - Seattle
The entire team is always courteous and professional. It is obvious that they care about their customers.

Reply from Aptive Pest Control - Seattle
All staff has always been very friendly and helpful.
We have been using Aptive for several years now and their treatments have worked very well, better than other companies in the past. We live in a heavily wooded area and our pests are well controlled and not in our house.

Reply from Aptive Pest Control - Seattle
I started having a small mouse problem, told them about it, and they did nothing. Then it got bigger, so they came back out, but did nothing. Then it got out of control, I had to handle it myself, and now have to clean the mess myself. They were useless.

Reply from Aptive Pest Control - Seattle
Attention to details and listening to my concerns. Cam is a regular at my location and I appreciate having the same tech come out each time.

Reply from Aptive Pest Control - Seattle
Jesus was very friendly and professional. He also seemed to be very thorough.

Reply from Aptive Pest Control - Seattle
Well i did not like the fact that i was told numerous time that i was on a auto schedule for every 3 months, but so far i have had to call and set up each appointment since the first time. Also that when the last schedule time came up no one showed and i had to call and find out they cancelled the service due to no know was avalible which is fine but i was not informed and no other appointment was scheduled untell i called and made it

Reply from Aptive Pest Control - Seattle
I appreciate the follow up and communication for each treatment.

Reply from Aptive Pest Control - Seattle
Renee is awesome! She is professional and personable. Knows her stuff and was very efficient.

Reply from Aptive Pest Control - Seattle
I was not at home when our Aptive representative came. He/She had sent sufficient communications before coming but the Jewish holiday's kept me off phone and computer. My wife was home and she said he/she was competent and efficient. He/She sent post application pictures that were without titles or explanations so it was hard for me to understand exactly where he had sprayed but I assume it was comprehensive.

Reply from Aptive Pest Control - Seattle
Great communication before, during & after. Text notifications, in person check in, text w/photos after. Appreciate the text reminder several days ahead of upcoming appointment and ability to reschedule appointment online.

Reply from Aptive Pest Control - Seattle
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