I have more voles now in my yard than ever before. And my attempts to get Aptiv to treat the problem never returned adequate results. The one time I escalated the issue, they spent more time trying to... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Folks were professional and friendly
Company replied
Rain or shine, they try hard to keep the buggers out.
Company replied
Cooperative
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
914 North Lake Road, 99212, Spokane Valley, Washington, United States
- (509) 463-1963
We overthink pests so you don't have to.
3.4
Average
5 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have more voles now in my yard than…
I have more voles now in my yard than ever before. And my attempts to get Aptiv to treat the problem never returned adequate results. The one time I escalated the issue, they spent more time trying to figure out how I found their number (It's in the invoice) rather than showing urgency to solve the issue.
11 April 2026
Reply from Aptive Pest Control - Spokane
Thank you for bringing this to our attention and for sharing your experience with us. We understand your concerns about the increase in vole activity and the lack of results from previous treatments, as well as the experience you had when trying to escalate the issue. This isn't what we want for you, and we’d like the opportunity to review your account and service history in more detail to better understand what’s been done so far.
Please reach out to socialmedia@goaptive.com with your service address and any additional details so we can take a closer look. We'd be glad to handle this for you!
-Alexis
Folks were professional and friendly
14 April 2026
Reply from Aptive Pest Control - Spokane
Hi Ronald,
Thanks so much for the kind words, we really appreciate you sharing this.
We’re glad to hear our Aptive team came across as professional and friendly, that’s exactly the experience we aim to deliver every visit. We work hard to make sure things feel smooth and handled with care from start to finish.
We appreciate you choosing Aptive, and we’re always here whenever you need us, ready to keep things handled for your home.
-Jasmine
Cooperative
1 April 2026
Reply from Aptive Pest Control - Spokane
We love to hear this, Wesley! At Aptive, we strive to provide the best possible experience for our customers, and your feedback is incredibly valuable to us. If you ever need assistance in the future, please don't hesitate to reach out. Thank you for trusting Aptive to handle your pest concerns with the reliable care you deserve!
-Alexis
Reply from Aptive Pest Control - Spokane
Hi David,
We love hearing that our team goes above and beyond, rain or shine, to keep the pests out! At Aptive, we make sure every visit is handled with dedication and care so your home stays protected no matter the conditions. Thank you for trusting us, we’ve got this handled!
-Jasmine
Reply from Aptive Pest Control - Spokane
Hi there,
We’re sorry to hear that you’re still seeing spiders and bugs and completely understand how frustrating that can be. At Aptive, we take these concerns seriously and are committed to making sure every service is handled thoroughly and effectively to protect your home. Please reach out to us at socialmedia@goaptive.com so we can review your account and ensure the right steps are taken to address the issue. Thank you for trusting us, we’ve got this handled.
-Jasmine
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.