I started as a Podcastle user and Async is the new and extremely Customer-friendly new version of one of my favorite tools. I have a long history of learning new skills as guided by the platform’s ch... See more
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Review summary
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I've been using Async for over a year now to produce my podcast and my social videos. The simple use and feature packed platform allows me to easily create and publish content. The easy in which i cou... See more
Company replied
Piece of junk. Lagging. Tools don't work as promised "magic dust" keeps failing on small clips, even a basic function like merging edited segments doesn't work. The CS is fairly responsive but they... See more
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Company details
Written by the company
Async is shaping a new standard for content creation with a fully integrated, AI-powered platform designed for end-to-end video, audio, and voice production. Its browser-based platform turns ideas into ready-to-publish content in seconds, bringing recording, AI generation, editing, and publishing into one cohesive environment - no tool-switching required. At the center is chat-based editing. Instead of hunting through timelines and menus, creators just type what they want - tighten the intro, add Spanish subtitles, cut the filler - and the edit happens. It's the fastest path from raw footage to finished content, with no experience needed. Around it, intelligent automation handles the time-consuming work: removing background noise, cutting filler words, generating precise transcripts, and producing natural, multilingual voiceovers instantly. Async doesn't stop at creation - it's built to help content scale. Subtitles, translation, dubbing, reframing, eye contact correction, AI avatars, and short-form clipping are all part of the same system, making it easy to adapt content for any platform. And with the Engagement Booster, every piece is optimized to maximize performance. Millions of creators and businesses already rely on Async. By combining 100+ advanced AI generative models with a unified, prompt-driven workflow, Async makes high-quality content creation faster, more accessible, and ready to scale with the demands of modern creators.
Contact info
United States
- async.com
3.5
Average
229 reviews
Replied to 85% of negative reviews
Typically replies within 1 week
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As soon as I opened it for the first…
As soon as I opened it for the first time and tried out the tools—like the video editor—I was amazed and impressed by how easy and intuitive it was to achieve what I wanted with just two clicks. So, if you get the chance to try it out, you’re in for a pleasant surprise. 100% recommended!
11 May 2026
Unprompted review
Reply from async.com
Hi Raul,
Thank you so much for this lovely review.
We’re really glad to hear your first experience with Async felt so easy and intuitive, especially with the video editor. That’s exactly the kind of experience we want to create - powerful tools that still feel simple to use.
We truly appreciate the recommendation and your support.
-The Async Team
Loved it it’s a very good app/ cite!
2 May 2026
Unprompted review
Reply from async.com
Hi Fathima,
Thank you so much for your review.
We’re really glad to hear you loved it and had a great experience with Async. We truly appreciate your support.
-The Async Team
Super responsive customer service
I started as a Podcastle user and Async is the new and extremely Customer-friendly new version of one of my favorite tools. I have a long history of learning new skills as guided by the platform’s chat options. When the ai was giving me weird results- and costing me credits — I sent an email and got VERY quick and satisfactory responses! I’m going to keep learning and creating with Async!
5 May 2026
Unprompted review
Reply from async.com
Hi Angela,
Thank you so much for this lovely review.
We’re really glad to hear you’ve stayed with us from the Podcastle days and that Async continues to be one of your favorite tools. It means a lot to know the platform has helped you learn new skills along the way, and we’re especially happy our team was able to step in quickly when the AI results weren’t working as expected.
-The Async Team
Plenty of very useful tools and…
Plenty of very useful tools and platforms, which I use regularly to create my weekly radio programme. Reliable and affordable, the support is great too.
6 May 2026
Unprompted review
Reply from async.com
Hi Magnus,
Thank you so much for your review.
We’re really glad to hear Async has become a reliable part of your workflow for creating your weekly radio programme. It means a lot to know you’ve found the tools useful, the platform affordable, and the support helpful too.
We really appreciate your support.
-The Async Team
I've been using Async for over a year…
I've been using Async for over a year now to produce my podcast and my social videos. The simple use and feature packed platform allows me to easily create and publish content. The easy in which i could start up the business was a major factor in selecting Async. I encourage anyone who is thinking of creating content who might be a little worried about the complexity of the tools required to give Async a go, you wont regret it.... cheers enjoy !!
1 May 2026
Unprompted review
Reply from async.com
Hi Marco,
Thank you so much for this amazing review.
We’re really glad to hear Async has been such a valuable part of your workflow for both your podcast and social videos. It means a lot to know that the platform felt easy to use from the start and helped make launching and creating content simpler for you.
We especially appreciate you calling out the balance between simplicity and powerful features — that’s exactly what we aim for.
Thanks again for your support and for encouraging other creators to give Async a try.
-The Async Team
Hi there
Hi there
Please can someone contact me urgently, my credit card has been debited what seems to be an annual payment but i dont even have a subscription with your company, i sent a an email to support@......, This might be fraud.
29 April 2026
Unprompted review
Reply from async.com
Hi Asif,
We’re sorry this was alarming.
From what we can see, this charge appears to be an annual plan renewal from a subscription that was originally started with us last April. Our colleague has already replied to you directly with a more detailed explanation so we can help clarify exactly what happened.
If you still have any questions after reviewing that message, please continue the conversation with our support team and we’ll be happy to help.
-The Async Team
Reply from async.com
Hi Rozanna,
Thank you so much for your review.
We’re really glad to hear you found the website easy to navigate, clear, and helpful. It’s great to know the experience feels smooth and up to date.
We appreciate you taking the time to share this.
-The Async Team
From Patio Noise to Polished Studio: Why I Trust Async
I've been using Async since the very beginning of my podcast, Sunday Afternoon Smokes (spotify, youtube, apple podcasts, iHeart radio, pocket casts). That was in Nov of '24 when it was still podcastle.
I didn't then and still don't really know anything about sound or video editing. I started as an audio only podcast, and ran that way for 62 episodes. I recently coverted my guest room downstairs into a podcast lounge and took my podcast to video. I've published video episodes 62 and 63, but as of last night I've recorded episode 70.
I say all of that as a huge thank you to Async. This platform enables people without the technical skills of editing for sound and video to create a quality show. The magic dust feature is simply amazing. I used to record on my patio in my backyard, and my house is right up against a very busy street. On top of that, I'm 5 minutes from the local hospital and fire dept, so it wasn't uncommon to have an ambulance, fire truck, or police car flying down the street with sirens blaring. You never heard the slightest sound of it on the recording.
When it comes to video editing, it's super simple to chop up your video, add a static logo image of whatever, overlay into outro music that you can fade in and out, sound effects, transitions; it's all point and click stuff.
All the tools they offer work as described. I can't see myself doing this show without async, and I'm so grateful to have discoverd them.
I've had a few minor issues, but reaching out to support is always a breeze. They handle everything with great timing, professionalism, and have always made things right.
Thank aysnc, you're a fondational part the show!
Cheers,
Chris
26 April 2026
Unprompted review
Reply from async.com
Hi Chris,
Thank you so much for this incredible review.
Hearing that Async has been part of your journey since the very beginning of Sunday Afternoon Smokes truly means a lot to us. It’s amazing to see how your show has grown from audio-only into video, and we’re so glad Async has helped make that transition feel possible and manageable.
We especially appreciate you calling out Magic Dust, the editing workflow, and the support experience. Helping creators make high-quality content without needing deep technical editing skills is exactly what we aim for, so feedback like this means a great deal.
Thank you again for your support, your trust, and for taking the time to share your experience. We’re really proud to be a small part of your show.
-The Async Team
I have been using Async for a long time…
I have been using Async for a long time (when it was Podcastle) and I love it for audio file clean up for my podcast. Magic Dust makes the audio sound like perfection. Now, with all the new features, I need to learn how to use them. Very happy with how easy it is to edit audio. Have not tried editing video since Async took it over, but I'm sure it is great.
25 April 2026
Unprompted review
Reply from async.com
Hi Christy,
Thank you so much for sticking with us since the Podcastle days.
We’re so glad to hear Async has continued to be a great fit for your podcast workflow, especially for audio cleanup. Hearing that Magic Dust helps make your audio sound polished and effortless really means a lot to us.
We also appreciate your openness to exploring the newer features. There’s definitely a lot more to discover now, and we’re happy to have you along for that journey.
Thanks again for your support and for taking the time to share this.
-The Async Team
We love using Async
We love using Async. We record offline and upload to it, and then their AI even helps us create all sorts of postings in a fraction of the time that would normally take. This has been a game-changer for us since we produce two podcast episodes a week on video and post them to all the platforms
23 April 2026
Unprompted review
Reply from async.com
Hey Chris,
Thank you so much for sharing this.
We’re really glad to hear Async has become such a game-changer for your workflow. Producing two video podcast episodes a week is a lot, so it’s great to know the combination of offline recording, easy uploads, and AI-assisted content creation is helping you move faster and get more done across platforms.
We really appreciate your support and are so happy to be part of your process.
-The Async Team
Really solid experience overall
Really solid experience overall. The platform is easy to use, reliable, and offers a lot of helpful features that make things simple and efficient. I especially appreciate how smooth and organized everything feels. My only wish is that there were more custom editing tools and manual options instead of leaning so heavily on AI features. Still, it’s a great product with a lot to like, and I’d happily recommend it.
21 April 2026
Unprompted review
Reply from async.com
Hi Diana,
Thank you so much for the thoughtful review.
We’re really glad to hear you’ve had a solid experience with Async and that the platform has felt smooth, reliable, and easy to use. That means a lot to us.
We also really appreciate your feedback about wanting more custom editing tools and manual options. We do offer both AI and manual tools to help creators work the way that suits them best, and we’re always open to hearing more about what specific tools or controls people would like to see.
If there are particular editing features you feel are missing, we’d genuinely love to hear more.
Thanks again for your support and recommendation.
-The Async Team
Recovered almost lost recording
After I recorded one of THE most important podcasts of my early career the guests recording failed to upload. After a few days of help the support team was able to retrieve the rest of my recording.
13 April 2026
Unprompted review
Reply from async.com
Hi Virginia,
Thank you for sharing this.
We can only imagine how stressful it must have been to have an important recording run into an upload issue, especially for such a big moment in your career. We’re really sorry that happened.
We’re glad our support team was able to recover the rest of the recording for you, and we truly appreciate your patience while we worked through it with you.
Thank you again for taking the time to leave a review.
-The Async Team
FRAUD!
Changed their branding without even emailing me to let me know. I reported it as fraud, which cancelled my credit card. Not only that, they upped their charge amount on me, again without telling me, TWICE.
11 April 2026
Unprompted review
Reply from async.com
Hi Sean,
We’re sorry to hear you feel this way.
We did notify users about the rebrand well in advance, with multiple announcement emails sent late last year and earlier this year. We also communicated pricing changes ahead of time.
We understand this has still been frustrating, and we’re sorry for that. If you reach out to us directly, we’ll be happy to answer any specific questions and take a closer look at your case.
-The Async Team
Would not trust these people as far as…
Would not trust these people as far as you can throw them. Whether or not you signed up yourself or someone else has with your details they will not issue you a refund and their confirmation/ impending payment emails go directly to spam which is quite convenient for them! Apparently they have no control where things land… I beg to differ seeing literally every other subscription service manages to communicate effectively. No good intent whatsoever, only the intention to garner as many unsolicited yearly subscriptions as possible. Spend your money elsewhere.
7 April 2026
Unprompted review
Reply from async.com
Hi Jackson,
We’re sorry to hear this has been your experience.
Our management team has already reached out to you directly and offered a resolution for your case. We understand how frustrating this situation has been, and we’ve taken the time to review it carefully and respond with a solution. Please check your messages.
-The Async Team
THIS IS THE APP YOU NEED!!!!!
I had a client that had the worst sounding podcast ever. She was using another well known app that was so hard to figure out and had the worst sound quality. I tried a couple of different apps and ran across this one. THIS IS THE APP YOU NEED!!!!!!! even if you have a cheap temu or poor sounding recording it will give you the polish that you deserve. my client signed a 2 year exclusive contract with me based on this software and she didnt have the best recording material.
1 January 2026
Unprompted review
Reply from async.com
Hi Breanna,
Thank you so much for sharing this.
We’re really glad Async helped you turn a difficult recording into something polished and client-ready. It means a lot to hear that the platform made such a strong difference in your workflow, especially on a project where the original audio quality was a challenge.
And congratulations on signing a 2-year exclusive contract with your client - that’s amazing news.
We truly appreciate your support and your trust in Async.
-The Async Team
Since Async has taken over the customer…
Since Async has taken over the customer service through the Discord app has been amazing! The editing options have come long was as well. I’m really enjoying the AI additions too! There are a few little things that can be challenging but all in all it has been a good experience!
3 April 2026
Unprompted review
Reply from async.com
Hi Heath,
Thank you so much for taking the time to share this.
We’re really glad to hear you’ve had a good experience and that our customer support on Discord has been helpful. It’s also great to know you’ve been enjoying the editing improvements and the new AI features.
We appreciate you also calling out that there are still a few things that can be challenging. Feedback like that matters, and it helps us keep improving the experience.
Thanks again for your support,
-The Async Team
Horrible doesn’t do anything useful…
Horrible doesn’t do anything useful and on top of that they make it incredibly difficult to cancel without contacting them. When trying to it said I had the wrong email but clearly they have been sending me emails to that email so?
Piece of junk got charged for a full fing year and they don’t have the decency to even refund me.
1 April 2026
Unprompted review
Reply from async.com
Hi Mackenzie,
We’re sorry to hear this was your experience.
We understand how frustrating it is to have trouble canceling, especially when a trial turns into an annual subscription. Trial subscriptions renew automatically unless they’re canceled before the billing date, and we send a reminder in advance so users are aware of the upcoming charge.
Our support team is also always available to help before a trial ends. If you had reached out while you were having trouble canceling, we could have helped you through it or canceled it for you from our side. At the moment, we don’t see any communication from you before the trial expired letting us know there was an issue with cancellation.
We know that doesn’t make this experience any less frustrating, and we’re sorry for that. If there’s still anything unresolved, please contact our support team directly so we can take another look at the account details with you.
-The Async Team
Async really simplified my life
I’ve so much “suffer” for editing the sound of my podcast because I’m not really good with technology.Others platforms and logiciel was to much for me. I finally ask my fiancé how to do it and he recommended me async. It was so easy to do, in less than 30 minutes the episode was ready to be posted.
22 March 2026
Unprompted review
Reply from async.com
Hi Elena,
Thank you so much for sharing this.
We’re really glad Async made the editing process feel easier and less overwhelming. Podcast editing can be a lot, especially when the tools feel too technical, so it’s wonderful to hear you were able to get your episode ready so quickly.
And a big thank you to your fiancé for recommending us.
We really appreciate your support and are so happy to be part of your podcasting workflow.
-The Async Team
My experience with the app was great…
My experience with the app was great the only thing that I have a problem with is when I download big files it slows down. T Fix that and he more items I add the slower it goes.
20 March 2026
Unprompted review
Reply from async.com
Hi Greg,
Thank you for taking the time to share this. We are really glad to hear your overall experience with the app has been great.
We are sorry the app slows down when you’re downloading larger files or adding more items to a project. We understand how frustrating that can be, especially when you’re in the middle of working and need things to stay smooth.
Your feedback is helpful, and we’ll make sure it’s passed along to the team. Performance with larger projects is something we’re always looking to improve.
Thanks again!
-The Async Team
I've been using asnyc creator for a…
I've been using asnyc creator for a long tome now and I think it's just amazing the possibilities I mean I used it for a school project and got an A I love this website. I would recommend it for everybody.
16 March 2026
Unprompted review
Reply from async.com
Hi Kantapon,
Thank you so much for your kind words and for taking the time to share this.
We’re thrilled to hear Async Creator helped with your school project - and even more excited that it helped you get an A. That’s amazing.
It means a lot to know you’re enjoying the possibilities the platform gives you, and we really appreciate the recommendation.
Thanks again for your support!
-The Async Team
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