Avanti Reviews 

Bought a 2016 Volkswagen Scirocco R from Avanti with 74000 miles in march of 2025, when I went to see the car it was the cleanest example of a Scirocco R i had been to see, but immediately there was an ABS light on and the infotainment system didn't work properly, after I inquired about it I was assured that everything would be sorted and ready to go upon my collection of the vehicle, when I picked up the vehicle a week later it had been mot'd (not sure if it was by them or a separate garage) and there was no faults shown, they also went on about their 100 point check they seemed so proud of, about 5 minutes after picking up the car and beginning to drive home the ABS light came back on, I then took it back and they wiped the codes and assured me all was fine, later on that same 3 hour car journey return home it reappeared. When I got back I contacted them for them to just tell me that the warranty company will have it all sorted if I get it in a garage, it ended up being a wheel bearing and an abs sensor but unfortunately that was only the beginning of my issues I had with this car. Over the next month's after buying it I discovered it had a buckled alloy that had been poorly repaired, the intake manifold, battery, fuel injectors, ignition coils and spark plugs that all needed replacing and that was only within the first few months of me owning it. The garage they sent me to for the intake manifold seemed like the cheapest dodgiest garage that they possibly could've found and it ended up needing a new gasket again a couple months after. Following that I had non stop issues pretty much every month following until recently when I sold the car after 10,000 miles of normal driving over the course of a year I found out that the cam chain was stretched to within an inch of its life. Warranty was of no use for most of my issues and they were difficult to work with, I would very much recommend steering clear of anything these people have to sell.

We bought a stove in March, and it has failed in several areas. We have spent MANY, MANY HOURS attempting to resolve this and be able to bring a repair technician out to assess and hopefully repair this unit. The communication with the company has been extremely poor, we have been given conflicting information, the customer service reps continue to lose emails from us - this concerns the warranty that we are under, and it seems as if this company has instructed the repairs to delay, confuse, and avoid the repair process!!! This is some of the worst customer service I have ever experienced. Had I know what it would take to get a technician to address this problem, I would NEVER, EVER have purchased anthing from Legacy. They should be put out of business!!!!!!!

Tom Chapman arrived to find a gas leak. He was helpful, organised and polite. He completed the job successfully and we are grateful for his help.

Purchased a van just before Christmas and excellent service.
Had a couple is issues that I got put right local to me as I am in Stoke and Avanti and the warrant company covered the costs without hesitation and the service was brilliant.
I’ve waited a few months before I reviewed the company to make sure everything went well.
The warrant company they use are also very good and I have extended the warranty at a very fair price for 12 months. The garage I used for the repairs said they have never dealt with a warranty company as easy to deal with.
Highly recommended supplier and would defuse them again.

I have recently purchased a car from avanti unfortunately it developed a fault so I phoned avanti expecting a long process but I have to admit the service i received was first class not only did Derek source a garage for me to get the car repaired they settled the bill without any queries what so ever they really do give an exceptional after sales service so if anybody out there are thinking of changing their car or van they would find it really difficult to better this company I was do impressed and wouldn't hesitate to recommend avanti automotive to anyone great service and lovely people to deal with.

We made an order for full solar system, paid £3700 as a down payment, there was something doggy about them, they never sent a surveyor which made us suspicious.
They took our deposit and disappeared, on their profile it says that they are permanently closed, we don't know who to contact now to get our deposit back

I had a query on my recent invoice and thought it was a bill but when the lady explained it I understood it was a statement. Helen was very helpful and knowledgeable explaining everything thoroughly to me.

The worst insurance co I’ve ever dealt with. Their money supplier Premium Credit, tried to set up another DD and take double the money. When we cancelled they threatened us with a Default Notice.

Avantigas customer support was very poor.I phoned the emergency number because our tank was leaking gas but they could not help.So I emailed them and Steve and Jake arrived even though it was late they stayed to repair the tank and they were excellent.It took Avantigas over 2days to come out after making several phone calls.