babonbo.com Reviews 

1,024
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 457 reviews, reviewers overwhelmingly had a great experience with this company, highlighting the overall reliability and convenience of the service. Customers frequently praise the clean, high-quality baby gear and the smooth, stress-free rental process that significantly simplifies family trips. Travelers note that having reliable equipment readily available makes navigating foreign cities and managing daily outings with young children exceptionally easy. However, some customers also noted minor issues with equipment condition, such as receiving dirty items or experiencing parts breaking during use. A few reviewers additionally experienced concerns regarding car seats, mentioning issues with installation procedures and potential inconveniences during travel.

What people talk about most

Service

Clients share positive opinions on service, highlighting smooth transitions and excellent communication from... See more

Product

Customers consistently note positive experiences with product, highlighting that items such as strollers, car... See more

Staff

Users describe positive interactions with staff, highlighting their responsiveness, helpfulness, and... See more

Quality

Reviewers mention positive feedback about quality, noting that items like car seats, strollers, and cribs are... See more

User experience

Customers had positive experiences with user_experience, highlighting a smooth, seamless, and hassle-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rented a stroller for our 6 month old after forgetting to bring our own! Saved our holiday! Great range available and able to select most appropriate option for our location with next day delivery av... See more

Company replied

Rated 5 out of 5 stars

Maiko is very cooperative and speedy in her responses, truly saved us during this trip. The stroller is in excellent condition, the back lays down perfectly for a 1 year old to sleep comfortably.... See more

Company replied

Rated 5 out of 5 stars

Mr. Kenan was incredibly helpful and attentive throughout the entire process. Everything was so easy—we picked it up right at the airport as soon as we landed and returned it just before our flight. I... See more

Company replied

Rated 5 out of 5 stars

Brilliant service will definitely use again in a few months Highly recommend flew from England to Istanbul ge was extremely helpful and on time with drop off and pick up. Thank you for making it a smo... See more

Company replied


Company details

  1. #20 of 93 best companies in Baby shop

Written by the company

Babonbo is a baby gear rental marketplace offering a variety of baby gear such as strollers, car seats, high chairs, and more through locals for traveling families in more than 300+ locations. With a complete understanding of what traveling families might be struggling with, the Babonbo baby gear rental marketplace was launched to connect traveling families with local parents. Since that day, we’ve been proud to be the platform where traveling families find a solution while local parents earn extra money by renting baby gear.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

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Replied to 95% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(1,024)

615 reviews in the last 12 months

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Rated 5 out of 5 stars

All our needs were covered

Provider was very responsive and welcoming. The stroller was great and helped us a lot - lightweight, easily foldable, easily goes on Paris streets. We were completely satisfied

19 August 2026
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Reply from babonbo.com

Hi Nikolay!
So glad to hear it , a responsive, welcoming provider and a lightweight, easily foldable stroller perfectly suited to the streets of Paris. That is the ideal combination for an stress-free family trip!
With Babonbo you can rent strollers, car seats and all the baby gear you need in Paris and in 250+ cities across Europe and the world ,whether you are strolling along the Seine, exploring Montmartre or discovering the Jardins du Trocadéro with the little ones.
We hope to see you again on your next Parisian adventure!

The Babonbo Team ,info@babonbo.com

Rated 5 out of 5 stars

Fantástico

Great service

19 August 2026
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Reply from babonbo.com

Hi David!
Thank you ,great service is what we are all about!
With Babonbo you can rent strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world with a trusted local always ready to make your family trip as smooth as possible.
We hope to see you again on your next adventure!

The Babonbo Team , info@babonbo.com

Rated 5 out of 5 stars

Booking process was so smooth from…

Booking process was so smooth from start to finish.

16 August 2026
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Reply from babonbo.com

Hi Tamara!
Smooth from start to finish ,that is music to our ears!
With Babonbo you can rent strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world because every step of the journey, from first click to final pick-up, should feel effortless.
We hope to see you again on your next adventure!

The Babonbo Team , info@babonbo.com

Rated 5 out of 5 stars

Everything went smoothly

Everything went smoothly. Sofia is very nice and very accommodating. The car seat was nice and very clean!

18 August 2026
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Reply from babonbo.com

Hi Marcelino!
Thank you , we will make sure Sofia sees your kind words!
Everything smooth, very nice and accommodating, and a clean car seat that hit the mark , that is Sofia delivering on every front, and we are so lucky to have her in our network.

We hope to see you again on your next trip!

The Babonbo Team , info@babonbo.com

Rated 5 out of 5 stars

A much better experience than I expected!

Daniel made renting a car seat so easy. He dropped it off at our hotel and met us at the airport to pick it up. Made it so easy and convenient!

17 August 2026
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Reply from babonbo.com

Hi!
Thank you , we will make sure Daniel sees your kind words!
Dropped off at the hotel and collected at the airport, that level of flexibility and convenience is exactly what every travelling family deserves. Daniel is a fantastic provider and we are so lucky to have him in our network.

We hope to see you again on your next adventure!

The Babonbo Team , info@babonbo.com

Rated 3 out of 5 stars

Fast and solved the necessity

Fast and solved the necessity. Even that, expensive and the trolley rented a bit dirty

17 August 2026
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Reply from babonbo.com

Hi!
Thank you for the feedback , glad we were able to solve your needs quickly!
That said, we are sorry to hear the trolley was not as clean as it should have been. Every item should be spotless before each rental, and we have shared your feedback with the provider so they can address this. We also hear you on the price ,your input helps us keep that conversation going with our provider network.
We hope to have the chance to deliver a better experience on your next trip!

The Babonbo Team ,info@babonbo.com

Rated 5 out of 5 stars

We have been very satisfied with the…

We have been very satisfied with the service and quality of product. Everything went smooth and for sure it was not the last time that we used this service. I am happy to recommend Banbonbo.

18 August 2026
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Reply from babonbo.com

Hi!
Thank you for the recommendation and knowing this was not the last time makes us even happier!
Smooth experience, great quality and fully satisfied, that is exactly what we strive for with every rental. We look forward to being part of many more of your family adventures!

We can't wait to welcome you back!

The Babonbo Team , info@babonbo.com

Rated 5 out of 5 stars

Flexible renter made the whole process…

Flexible renter made the whole process great.

17 August 2026
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Reply from babonbo.com

Hi Leo!
A flexible provider who made the whole process great, that is exactly the kind of service we love to hear about!

We hope to see you again on your next trip!

The Babonbo Team ,info@babonbo.com

Rated 5 out of 5 stars

Great experience

It was easy to rent, easy to extend the time with the car seat and the pick up and delivery went very smoothly. Car seat was clean and working perfectly. Totally recommend the service. Very trustworthy.

10 August 2026
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Reply from babonbo.com

Hi Annia!
Easy to rent, easy to extend, smooth pick-up and delivery, and a clean car seat working perfectly , that is the reliable, trustworthy service every travelling family deserves!
With Babonbo you can rent car seats, strollers and all the baby gear you need in 250+ cities across Europe and the world with trusted local providers who make sure everything runs smoothly, even when plans change.
We hope to see you again on your next adventure!

The Babonbo Team , info@babonbo.com

Rated 5 out of 5 stars

Great service, very useful for travellers with kids

Great communication. Accurate description and pictures. Smooth process. Rented an infant car seat for vacations and saved myself quite a trouble.

14 August 2026
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Reply from babonbo.com

Hi George!
Great communication, accurate description and pictures, a smooth process and an infant car seat that saved you quite a trouble on vacation , that is everything a travelling family could ask for!

We hope to see you again on your next adventure!

The Babonbo Team , info@babonbo.com

Rated 5 out of 5 stars

This was such a wonderful service

This was such a wonderful service. Our colleagues in Milan met us at the airport and made everything so easy! I can’t recommend this enough. It was worth it!!

17 August 2026
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Reply from babonbo.com

Hi Kelsie!
What a wonderful experience ,being met at the airport in Milan and having everything taken care of from the very first moment is exactly the kind of service every family deserves!
We hope to see you again on your next adventure!

The Babonbo Team , info@babonbo.com

Rated 5 out of 5 stars

Very convenient and responsive

Very convenient and responsive. Would use again.

17 August 2026
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Reply from babonbo.com

Hi!
Convenient, responsive and a return visit already planned that is everything we could ask for!
With Babonbo you can rent strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world and we will always be here whenever your next trip calls.
We look forward to welcoming you back!

The Babonbo Team , info@babonbo.com

Rated 5 out of 5 stars

Great service!

Great service!

17 August 2026
babonbo.com logo

Reply from babonbo.com

Hi Roberto!
Thank you , great service is what we live for!
With Babonbo you can rent strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world with a trusted local always by your side.
We hope to see you again on your next adventure!

The Babonbo Team , info@babonbo.com

Rated 5 out of 5 stars

Reliable service

The communiacation before and during the rental is very good. The rent baby car was clean, reliable and easy to use.

16 August 2026
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Reply from babonbo.com

Hi!
Great communication before and during the rental, a clean, reliable and easy-to-use baby car seat ,that is the complete package every travelling family deserves!
With Babonbo you can rent car seats, strollers and all the baby gear you need in 250+ cities across Europe and the world , so every journey with your little one starts safely and stress-free from the moment you arrive.
We hope to see you again on your next trip!

The Babonbo Team , info@babonbo.com

Rated 5 out of 5 stars
babonbo.com logo

Reply from babonbo.com

Hi!

Great experience ,that is exactly what we aim for!

With Babonbo you can rent strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world with trusted local providers always ready to make your family trip a memorable one.
We hope to see you again on your next adventure!

The Babonbo Team , info@babonbo.com

Rated 5 out of 5 stars

Everything perfect

Everything perfect - good communication. Good kit. Straightforward delivery and pickup to & from hotel reception

15 August 2026
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Reply from babonbo.com

Hi!

Perfect communication, good kit and straightforward delivery and pickup straight from the hotel reception, that is the seamless, end-to-end experience every travelling family deserves!
With Babonbo you can rent strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world so from the moment you check in to the moment you check out, everything is taken care of.
We hope to see you again on your next trip!

The Babonbo Team , info@babonbo.com

Rated 5 out of 5 stars

Aga was incredibly prompt and patient…

Aga was incredibly prompt and patient with us throughout the whole process. The gear she provided was clean and in excellent quality.

14 August 2026
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Reply from babonbo.com

Hi Miles!

Thank you , we will make sure Aga sees your kind words!
Prompt, patient and clean, excellent quality gear throughout , that is Aga at her best, and we are so lucky to have her in our network.

With Babonbo you can rent strollers, car seats and all the baby gear you need in 250+ cities across Europe and the world with trusted local providers who genuinely care about making every family feel well looked after.
We hope to see you again on your next adventure!

The Babonbo Team , info@babonbo.com

Rated 5 out of 5 stars

Great experience for our 8 days trip in…

Great experience for our 8 days trip in Miami Platja from Canada. Equipments were perfect and clean for our 6 years and our 18 months old (car seats, bed and mattress). Very easy to pick up and drop off the stock at the Barcelona airport. The team was very responsive and helpful.

14 August 2026
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Reply from babonbo.com

Hi!
Thank you for this lovely review , what a trip, all the way from Canada to Miami Platja!
Car seats, a bed and mattress for both a 6-year-old and an 18-month-old, all perfect and clean, with easy pick-up and drop-off at Barcelona Airport and a responsive, helpful team throughout , that is the complete, stress-free experience every family deserves over 8 days away.

We hope to see you again on your next adventure!

The Babonbo Team ,info@babonbo.com

Rated 5 out of 5 stars

Brilliant service will definitely use…

Brilliant service will definitely use again in a few months Highly recommend flew from England to Istanbul ge was extremely helpful and on time with drop off and pick up. Thank you for making it a smooth transition for us

12 August 2026
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Reply from babonbo.com

Hi Sami!

Thank you for the wonderful review , and what a trip, flying all the way from England to Istanbul with little ones!
So glad everything went smoothly from start to finish , extremely helpful, on time for both drop off and pick up, and a seamless experience all round. That is exactly the kind of service every travelling family deserves, and we are thrilled you will be back in a few months!

The Babonbo Team , info@babonbo.com

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