Banning Dental Group & Skin Clinique 

Have been a patient at their Canning Town practice for almost 2 years. From the members of the Reception team to the Dentists themselves I have only experienced high professionalism combined with personable warmth and attentive interaction. Worth a special mention: high responsiveness - every time I have emailed with a question or request, I have invariably received a response within only a few hours, sometimes even minutes! This is so rare that it is worth mentioning.

There are many good dental practices out there, unfortunately Bannings is not one of them. There are lots of positive reviews, I'm guessing AI has been at work there.
I will put down my experiences in the the form of a blogg, I know if reviews are too long they get boring. I will start you on my journey from where I am now. At this time I have my front tooth missing, and they have not fitted me a temporary one, so I have had a gap since last Christmas. Unfortunately this has had a negative affect on my confidence, especially our holiday. My last visit, a month ago was to have an x-ray. I had been the week before but the machine was not working, so that was a fifty mile round trip that was a waste of time, and a days holiday. The worst thing is that everyone seemed to know that there was a problem apart from the dentist. They are supposed to be letting me know about further treatment, I have heard nothing from them, despite emailing the practice manager twice. So Bannings have nearly £2000 of my money I just have a gap, no sign of my implant, no future treatment scheduled. I have rattled on long enough but there is lots more to blogg next week. If you only take one thing away from this for your own sake don't go anywhere near Bannings. My dealings are with Whitstable, but do not think you are safe elsewhere the dentists travel to different practices, it could be a practice near you.

I recently had 3 tooth extractions at Banning Dental Group. To be fair, the procedure itself went really well. The dentist was skilled, professional, and made the extractions as smooth and painless as possible. I cannot fault the clinical care.

However, my overall experience was ruined by the reception/admin team.

I asked for a simple written breakdown of my bill. I clearly explained that I have dyslexia and struggle with maths, so I needed patience and clear communication. Instead of helping me, the receptionist:

· Made me feel small and foolish for asking questions
· Told me other patients "pay higher amounts" and that I should "just pay"
· Completely ignored my disability and refused to give me a proper breakdown

I felt belittled and anxious about returning, but I had already paid upfront and would have lost my money if I cancelled.

I raised this with their finance team (Rebecca), who said she would investigate and speak to her manager. However, I have since been told Rebecca has left the practice – meaning my complaint was never followed up or resolved. No one else contacted me. The issue was simply dropped.

It is deeply disappointing that such good clinical work is let down by dismissive, unprofessional front-desk staff – and even more disappointing that the practice failed to properly handle my complaint once it was raised.

Would I recommend them? For the dentistry, yes – but be warned: if you have any questions about payments, need reasonable adjustments, or have a complaint, don't expect to be treated with respect or followed up with.

I just a hygienist appointment with Ruslan who was so thorough and amazing! He guided me through what to expect each time checking in on me and I couldn’t recommend him more.

Alia Talaat

Meenal is the best dentist. She always makes me feel comfortable. I have a fear of dentists but Meenal is friendly, kind and understanding and I would highly recommend her.
The dental practice is modern and clean and the ladies on reception are welcoming and so friendly!

Maddy and Intisar made my experience at Banning an excellent one. The hospitality, care and support I received made my treatment one I won’t forget and highly recommend to others. Thank you

Banning Dental Group in Greenwich is by far the cleanest, most modern, spacious and luxurious dental clinic I have ever visited. The high ceilings, panoramic views of the Thames, spacious design and sparkling clean environment are all exceptional and of the highest standard. I popped in to ask a few questions and get some information regarding composite bonding and was assisted by Melissa and Ana who were welcoming, supportive and professional. The location right next to the Thames and O2 area is also fantastic. I look forward to returning to this dental clinic in the future to commence my treatment plan and highly recommend it to everyone.

The dentist was really friendly and was happy to answer all my questions about my treatment.

Had a very good experience for my treatment, team is really nice and experienced

I had an emergency and my usual dentist couldnt see me so i came to Banning. Great service, they saw me straight away and treated my emergency. Fully recommend

Kiran was Very professional and pleasant

I arrived early for my appointment and was told they were running significantly late. It then became apparent that my appointment had not been booked correctly. When I tried to explain what I had originally booked, the receptionist repeatedly spoke over me, continually repeating the same sentence in a rude and demeaning manner rather than listening to what I was saying.
As a first-time customer with Banning, this created a very poor impression. From start to finish, the entire experience was disappointing and unprofessional.
After going through this on my very first appointment, I am not prepared to trust them with providing any further treatment or service, particularly something as important as an implant procedure. If a company cannot manage the initial booking process correctly and treat customers with basic courtesy and respect, it does not inspire confidence in the care they provide.
Based on my experience, I would not recommend this company.

Friendly kind and helpful staff. So glad I was seen here.
Highly recommended

Poor poor experience. I turned up 20 minutes early, and was told my appointment had been cancelled. She did then manage to rebook for the same day, but I was told they were running very late. While experience was an Absolute shambles. Asked for a refund of my deposit (we shall see if that arrives). If they cannot get the initial booking correct I'm certainly not prepared to Trust them with providing me an implant. Based on this I would not recommend this company.

Banning Dental Group is a great place for (in my case) everything dental, with friendly caring staff....by nature I am a bit Squamish where dental work is concern, but I was made to feel at ease from the very start..Thank you everybody

I am getting implants at banning dental group at Chiswick and I had my first treatment which is extraction of 4 teeth at front bottom and trust me for the first time in my life I couldn’t feel anything. And I had the implants on the same day. It was like a sensory experience for me and no after pains either. I cant wait for 3 months time to get the crowns.
Thanks to Dr Rami and team. A shout out to the TC Benafsha, Sonia, and the team who made me feel at home. Lastly, the coffee was always so lovely. Definitely reccomend.

- Charlotte Boateng

I wrote a positive review in February 2026 after having registered with the practice and being seen by Dr Sal Aloush and dental nurse. The treatment programme went ahead as planed ; communication was timely and helpful throughout , receptionists were friendly , the general atmosphere calm and I felt confident with Dr Aloush's knowlege and practice. The programme has now been completed ,one issue arose which was managed professionally and timely. I'm pleased with the results and from my own experience would recommend the practice and Dr Aloush as dentist.

Fabulous experience this morning with Laura at Tower Hill. She knows exactly what she's doing and is a consumate professional. Sensitive, understanding and friendly. Couldn't possibly ask for more! Thank you, Banning!😄

After extensive research into finding the best dental group for my Invisalign, I can happily say it was worth the time I put into it.
The team here are all amazing, I am 2/3 of the way through my Invisalign treatment and I am SO happy already!
It helps they are all super friendly and it’s a bonus their prices are very competitive. Even general dentistry, they offer the best services.
I can only speak on behalf of the Canning Town branch, in London, which is aesthetically pleasing and my amazing dentist Dr Dumitru who has been so friendly, professional and very knowledgable from the first consultation.