Bathroom Takeaway Reviews 

3,225
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 866 reviews, reviewers overwhelmingly had a great experience with this company. Consumers often praise the fantastic value, beautiful designs, and impressive durability of the various bathroom fixtures they purchased online. People love how simple the ordering system is, alongside consistently prompt shipping that ensures everything arrives safely and well-protected. Many buyers appreciate the helpful support team and state they would gladly return for future home renovation projects. However, some customers also noted frustrations regarding delivery communications, missing tracking details, and occasional careless courier handling issues. A few reviewers additionally mentioned receiving damaged goods or experiencing unexpected delays when trying to secure quick replacements.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently expressing satisfaction with fast... See more

Product

Consumers find product quality and value to be exceptionally positive, praising the excellent pricing,... See more

Service

Clients share positive opinions on service, highlighting quick delivery, helpful staff, and great prices.... See more

Order

Customers consistently note positive experiences with order processes, highlighting that placing items online... See more

Quality

Customers had positive experiences with quality, frequently noting that items arrived in excellent condition... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Katie Burke at Bathroom Takeaway in Minworth was outstanding. She was, so professional thorough, informative and really helpful, nothing was too much trouble for her . The products are also excellent... See more

Rated 5 out of 5 stars

After being let down by several firms not being able to supply a particular Kartell radiator, l came across your site and the Boden radiator. The price was great, the size was right, the style is lo... See more

Rated 5 out of 5 stars

I ordered 2 radiators which arrived quickly and were well packaged. One box was slightly damaged but the product was fine inside. The radiators look great and price and guarantee period were better t... See more

Rated 5 out of 5 stars

Really happy with my experience with Bathroom Takeaway. Great service, good prices and plenty of choice. Everything went smoothly, and I’m really pleased with the overall experience. Would definitely... See more


Company details

  1. Bathroom Supply Shop
  2. also in
  3. Bathroom Renovator
  4. Radiator shop

About Bathroom Takeaway

Written by the company

We’re an online bathroom retailer with stores in Manchester, Lincoln and Minworth! Our goal is to offer real bathrooms at unbelievable prices with no gimmicks. With a huge range of Bathroom Suites, Showers, Radiators and more, all at some of the best prices online, we make creating your dream bathroom affordable. Plus, we offer free standard delivery on orders over £399!

At Bathroom Takeaway, we’re passionate about bathrooms and our quality customer service. That’s why we back our products with solid guarantees and a 30 day money back promise.

Visit us online or in store and discover how easy it is to transform your bathroom for less./

Our Promises

Written by the company

Product Guarantee
We're so proud of the quality of our products that we're delighted to offer a 100% satisfaction guarantee! Our product guarantees ensures greater peace of mind when purchasing our products.
30-Day Money Back Guarantee
If for whatever reason you're not satisfied, we will provide a full refund within 30 days of receipt. Just make sure the item is unused, in its original packaging, and in a resaleable condition.
Price Guarantee
We guarantee the best prices around. We're so confident that we'll match any like for like quotation from any other UK supplier.
Free Delivery over £399
We offer free standard delivery on all orders £399 or more to UK Mainland.
Social Media
Follow our socials to keep up to date with our latest offers, product launches, competitions, and news.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(3,225)

868 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service from Charmaine in…

Excellent service from Charmaine in customer service. Bath panel delivered cracked due to carrier. Charmaine arranged a replacement immediately as promised Thank you for your help Would definitely recommend and use this company again.

28 October 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, top notch customer service, great products at the best prices. Can’t say enough! Thanks!

26 October 2026
Rated 5 out of 5 stars

We would thoroughly recommend Bathroom…

We would thoroughly recommend Bathroom Takeaway - we hadn't heard of or used them before but discovered them whilst searching online for reasonably priced products for a major re-work of our bathroom. It had been quite a task making sure items we selected were compatible with each other in particular shower tray and enclosure. Bathroom Takeaway were always at the end of the phone and responded promptly to emails and committed to item compatibility queries where other firms wouldn't with one firm saying we needed to read all the instructions to get the answers - not very helpful especially when swimming dizzy trying to navigate multiple possibilities, items, options, prices, delivery charges and so on.

To add to the above although delivery wasn't particularly urgent we had to try to get items delivered on a specific day. Bathroom Takeaway again were extremely helpful going the extra mile regarding communications with us, the couriers they use, and also their detailed knowledge and understanding of how their couriers operate and when best to place our order so that our delivery date could be met.

Brilliant service all round and totally recommend Bathroom Takeaway to anyone else. Thank You.

26 October 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful

Had a p bath panel and needed to replace it.A lot of other sellers give you measurements that are hard to measure.The member of staff was polite, friendly and and very helpful showing me all they had and helped me choose the right one.

23 October 2026
Rated 1 out of 5 stars

The delivery service was appalling

The delivery service was appalling. I requested twice a suitable delivery day They left my items on the street despite requiring a signature . Customer service kept reciting Covid as a factor( 6 years ago) !

13 October 2026
Bathroom Takeaway logo

Reply from Bathroom Takeaway

Good Afternoon Rebecca,

Thank you for your review.

I am sorry to have seen your review.

I have investigated your query and I can see you raised your order 12/10 and this was dispatched 13/10.

I can see you contacted us 14/10 on the delivery day to request delaying the delivery to the following day. We contacted the courier to request the delivery for the following day, who advised us that they would email the depot to tell the driver to not deliver the goods.

It would appear that the driver sadly did not get this message in time and left the items "safe" and signed for it as such.

You contacted us 26/10 to advise us that your neighbour had thankfully taken the items in for you on your behalf. When you queried about the courier leaving the items you were advised that due to the COVID 19 outbreak in 2020, the UK government provide couriers the ability to leave items at the receiving addresses if they feel it safe to do so. This policy still exists today.

We will investigate this further with the courier to establish what has happened in this case as we feel that the drivers discretion in this case was misplaced.

Again please accept our apologies on behalf of the courier for this.

Kind regards,

- Bathroom Takeaway

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