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beehiiv Reviews 

411
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 194 reviews, reviewers had a great experience with this company. People find the publishing platform extremely easy to use, highly intuitive, and packed with powerful features that make growing, managing, and monetizing newsletters a complete breeze. Customers frequently praise the dedicated support team for being exceptionally fast, thoughtful, and always ready to help users overcome any technical hurdles. However, some reviewers were not happy with sudden account lockouts, noting that communication regarding these closures was frustratingly absent and support was unhelpful. A few users also mentioned that certain website builder features felt somewhat limited or clunky when trying to handle more advanced design work.

What people talk about most

User experience

People report positive experiences with user experience, highlighting how easy the platform is to navigate... See more

Website

Reviewers highlight positive aspects of website design, noting that it is easy to launch with great... See more

Customer service

Clients share positive opinions on customer service, highlighting fast, competent, and friendly support from... See more

Staff

Customers consistently note positive experiences with staff, praising their incredible energy, enthusiasm,... See more

Product

Users describe positive interactions with product, consistently praising the tool as a polished,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Beehiiv provides the newsletter model without platforming hate groups! I've had a great experience using beehiiv, and have achieved more growth in a month than I did on Substack in 7 months. I highl... See more

Company replied

Rated 4 out of 5 stars

I'm still pretty new to Beeviiv. It's my first crack at publishing a newsletter (1900scrime.com). I've written a published novel and a business book and was a newspaper sports reporter in Minneapoli... See more

Company replied

Rated 4 out of 5 stars

I had a difficult time putting together my newsletter, but one message to technical support got me right back on track! The issue was how to insert an image, but technical support responded righ... See more

Company replied

Rated 4 out of 5 stars

absolutely loved the platform. I just wish the automation system is a bit more robust like ConvertKit. Other than that, it's perfect!

Company replied


Company details

  1. Email service provider
  2. also in
  3. Internet marketing service
  4. Software company

Written by the company

beehiiv is the all-in-one platform that brings together newsletters, websites, podcasts, and every tool you need to grow and earn.


Contact info

4.0

Great

TrustScore 4 out of 5

411 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.0

All reviews

(411)

203 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

We did a lot of research before…

We did a lot of research before changing mailler programs and the promise of Beehiiv has not been delivered. Two days into using it we had to upgrade to a much higher price point than we had before to be able to use it efficiently, and barely more than a month after the transition, while we're still fighting with it and finding it slower and more clumsy than it originally seemed, they're upping the price $30 a month (which is $50 in local currency). The only good thing is that the size of the email is much smaller which allows us to send richer emails.

12 October 2026
Unprompted review
Rated 2 out of 5 stars

you raised my price after one month!

navigation & text editing a bit clunky
you raised my price after one month!
looking at other options

9 October 2026
Unprompted review
beehiiv logo

Reply from beehiiv

Hi Max! Thanks for taking the time to leave a review. I've requested some more info via Trustpilot!

Rated 1 out of 5 stars

Bait & Switch

Built a site on the free plan in July 2026. Through September I added more than twenty guest authors with no warning, no limit prompt, nothing. The product let me do it because at the time the plan allowed it.

In early October beehiiv renamed and restructured its tiers — Launch/Scale/Max became Free/Lite/Pro — and the guest author allowance on the free plan dropped to one. I found out by trying to add someone and getting blocked. No email, no in-app notice I ever saw, no grace period.

The middle tier doesn’t fix it either: Lite is $49/month billed annually and still caps guest authors at three. Only Pro, at $95/month billed annually, restores what the free plan gave me in September.

The documentation is also still inconsistent — different pages list different limits, which made it take a while to even confirm what had happened and that I hadn’t done something wrong.

Repricing is normal. Shrinking a limit by 95% on accounts that have already built around it, with no notice reaching the customer, is how you lose people. One star.

8 October 2026
Unprompted review
beehiiv logo

Reply from beehiiv

Hi Khila,
Thanks for taking the time to leave a review. I've requested some more info via Trustpilot!

Rated 5 out of 5 stars

I really enjoy the user interface for…

I really enjoy the user interface for Beehiiv. I was on another platform before and it was really generic looking. I like that I can publish articles to a site or to our newsletter list together or separately. I'm also looking forward to using the ad network.

8 October 2026
Unprompted review
Rated 1 out of 5 stars

Find your newsletter another home

Beehiiv’s mobile (iPad and phone) capabilities are so poor, I would simply suggest that you look away if that’s your main device to write.

Their server is also very unstable. You often need to refresh the page because after copy pasting the page simply freezes for no reason.

This is one of the worst softwares I’ve used.

7 October 2026
Unprompted review
Rated 5 out of 5 stars

Great site started with no experience…

Great site started with no experience and they made it easy to learn everything. Have grown my niche newsletter to over 100 subscribers in 2 months. Really like the free product feature for lead magnets and the website builder is awesome.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

love how easy it is to use with claude

love how easy it is to use with claude, analytics are great and they make it pretty smooth to use thus far. Free tier is pretty generous but I'm on the paid now and loving it!

30 September 2026
Unprompted review
beehiiv logo

Reply from beehiiv

Hi Michael!
So happy to hear you're enjoying the MCP and other ai integrations on beehiiv. Can't wait to see how you grow with all the new tools you'll have access to on a paid plan! Thanks for being a part of the hiiv! -CG

Rated 5 out of 5 stars

Knowledgeable yet adapting to users …

Knowledgeable yet adapting to users The Webinar that Conor hosted was good for beginners (that would be me) then he raised the tutorial for the users with better knowledge of the platform building from other platforms they were linking.

30 September 2026
Unprompted review
beehiiv logo

Reply from beehiiv

Hi Alexandra!
Thanks for joining our webinar the other day, and glad to hear it was useful! Please feel free to come to any future ones. You can RSVP at beehiiv.com/virtual-events. Hope to see you there! -CG

Rated 5 out of 5 stars

Users looking for simplicity

I can only speak to the small organizations like us who just want to send out a monthly newsletter. I know they offer 100x that in other services, but beehiv is perfect for us as I'm not an IT type person and all the other platforms make you do that awful email protocol setup which I had no idea how to do. I also don't have a lot of patience with complex directions. I was thankful beehive offers a very quick and easy way to upload contacts, use a template and simply get a professional looking newsletter out without any hassle.

14 July 2026
Unprompted review
beehiiv logo

Reply from beehiiv

Hi LeAnne,
Thanks for taking the time to leave a review! Glad to hear the platform is easy to use, even though you're not an IT type person! Making beehiiv accessible to folks with all levels of tech expertise is a huge goal of mine. Thanks for being a part of the hiiv! -CG

Rated 5 out of 5 stars

Best tool if you want to start a…

Best tool if you want to start a newsletter, extremely simple to use and very generous free tier

27 September 2026
Unprompted review
beehiiv logo

Reply from beehiiv

Hi Ekjot!
Thanks for taking the time to leave a review! Very happy to hear that beehiiv is your newsletter's home and can't wait to see how you grow! -CG

Rated 5 out of 5 stars

Satisfied beehiiv user

Second time using beehiiv and am loving it even more this time around. Easy to launch, navigation is great. Excited to grow to the point where I can monetize! 10/10 platform!

24 September 2026
Unprompted review
beehiiv logo

Reply from beehiiv

Hi Andrew,
Thanks for taking the time to leave a review! So excited to hear you're finding it easy to launch on beehiiv (onboarding has been extra on our minds lately). Thanks for being a part of the hiiv and can't wait to see how you grow! -CG

Rated 5 out of 5 stars

Loving it very easy to learn how to…

Loving it very easy to learn how to send out weekly newsletters and then read stats

24 September 2026
Unprompted review
beehiiv logo

Reply from beehiiv

Hi Ben!
Thanks for taking the time to leave a review! Thrilled to hear you're loving the analytics features! Data is direction when it comes to newsletters. Thanks for being a part of the hiiv! -CG

Rated 5 out of 5 stars

Connor was amazing in our office hours…

Connor was amazing in our office hours session. He answered everyone's questions and he was super welcoming and fun! Made Beehiiv feel even more like home in a platform! Thank you for setting that up!

23 September 2026
Unprompted review
beehiiv logo

Reply from beehiiv

Hi Shea,
Thanks so much for taking the time to leave a review, and for attending our inaugural Open Office Hours. Was great to have you there and excited to host more in the neat future. Thanks for being a part of the hiiv! -CG

Rated 5 out of 5 stars

Great platform for growing a local newsletter

Beehiiv has been a very good platform for running Burnley Briefs. It’s straightforward to use, has strong newsletter and website tools, useful analytics, and makes managing subscribers and paid products much easier. There have been a few small frustrations along the way, but overall the platform has been reliable and has helped us grow. Very happy with the experience so far.

22 September 2026
Unprompted review
Rated 5 out of 5 stars

I'm a new user

I'm a new user, but I already feel all my questions are answered - and if not, they do great webinars where they engage with you directly and address all your concerns. Conor did a great job!

18 September 2026
Unprompted review
Rated 5 out of 5 stars

Connor is a walking encyclopedia

Connor is a walking encyclopedia of Beehiiv! Have just jumped on a session and really excited that the gap of what I want and need to do are closer than I thought prior - thank you for your energy, enthusiasm and sharing your knowledge!

18 September 2026
Unprompted review

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