Very good betting site. Quick payouts and coverage of all sports. Nice casino and graphics. However. I had a big win and returned to place higher bets than normal using my winnings, and they blocked... See more
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Betfred was established in 1967 and now boasts over 1,400 shops in the U.K. alongside a superb digital presence. Betfred's offering includes Sports and Lotto betting, Casino and Games giving industry-leading value, excellence and innovation to all our customers.
Bet on Sports |
Visit betfred.com for a host of live events and markets across a vast range of Sports and specials markets, plus exclusive offers like Double Delight & Hat-trick Heaven and Fred's Pushes. For details, and full terms and conditions, please visit betfred.com.
Take a seat in the Casino |
Betfred welcomes you to our online Casino with plenty of super Slots and Live Tables available on desktop, mobile or via our app.
Give our Games a whirl |
From Vikings to Leprechauns, Roulette to Rainbows, and King Kong to Cleopatra, Betfred Games is serving up one of the finest selections of arcade games available.
Download the app |
Get a huge variety of markets and promotions at your fingertips with the Betfred Sportsbook app.
Safer Gambling |
Betfred endeavours to do all that we can to encourage customers to gamble responsibly to ensure gambling is an enjoyable leisure pursuit. Always bet to your pocket and Take Time To Think. Betfred have a number of measures to help you stay in control: Deposit Limits, Reality Checks and Time Outs.
Help and Support |
If you need help or support you can visit our Help pages for more details on payment methods, betting rules or other general information. If you have any account specific queries you can Contact Us.
The Spectrum, 56-58 Benson Road, Birchwood,, Warrington, WA3 7PQ, United States
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Betfred is the worst sit ever for slots complete crooks there site is built on greed 35 free spins then got up to 52 free spins same game didnt even reach £10 complete garbage sit i played on some crap sites but betfred is the worst take take take nothing in return played just about 200 on 1 game didnt even come close to anything the greed of these ppl it beyond me i have no idea how these ppl are allowed to operate with slots biggest scam ever there profits must be through the roof there ripping ppl off big time complete pathetic how nothing is done about it,, dont reply betfred your reply is worse than your slots disgusting the greed so bad
★☆☆☆☆ – Approved Withdrawals Still Not Received
My experience has been extremely disappointing. Two withdrawals of R50 each were approved on 26 June 2026, yet more than a week later I still have not received my funds.
I contacted customer support and was told the withdrawals had been approved. When the money still didn't reflect, I was instructed to contact another company instead of being assisted directly. As a customer, I should not be passed back and forth while my money remains outstanding.
The lack of communication, accountability, and urgency in resolving this issue has been frustrating. I have repeatedly followed up but am still waiting for an explanation, proof of where the funds were sent, and for my R100.00 to be paid.
I expect companies handling customers' money to take ownership of issues like this and provide timely resolutions. Unfortunately, my experience has fallen well below that standard. I hope this matter is resolved soon, but based on my experience, I cannot recommend this service.
Fixed slots to the point where it double spins when you get a winning slot and lags in bonuses to prevent you winning as it doesn't register it even with video proof shown to their CS they just don't care so reported them to the gambling commission with the proof AVOID they are scammers
Betfred Rob vunerable couple with mental health issues £300 and tell them you can have it refunded if horses are no runners butcnow refuse it to them, ceo emailed legal claim to start against bet fred
I'm writing this urgent before I go to financial ombudsman and gaming commission and press, I put down bets on coral eclipse race as attatched pictures, the horses got withdrawn out of the race and I went to greengates betting shop Bradford to be told I can't have my money back yet they were the ones told me I could when I put it down due because of a declaration not coming out, I feel I've been misinformed conned and lied to , a vunerable couple with mental health taken advantage of , so I'm raising this and will be posting it on social media sites to press and if need be court , its disgusting they got mixed up gave me faulse importation and I'm out pocket hundreds pounds, I want it sorted immediately so I can get it back,
Miss Louise finch
keep away from the slots because you just never win
Terrible experience twice I've placed two lots of bets on promotions and Twice they didn't pay out disgusting treatment never again
So I have a go on the tennis most big tournaments.
I know all the bookmakers rules on tennis retirements.
(Full match being completed or bets to stand on playing going through after 1 set completion)
So BetFred rules are 1 set Completion.
So when placing a tennis bet in shop I got referred to the terminal to place.
I struck the bet and on this occassion my player was a set up and 4-0 ahead in the second before the other player retired.
Thinking I had won with their own ruling being in place.
Went in today to collect to find my bet was voided! Different rules on the terminals apparently than online and over the counter.
I referred to the terminal rules in this BetFred and they are different.How can this be?
Over the years I must have left some bets in the their system thinking it had gone down.
Surely there need some clarity on when you bet on the sports terminal than what their own rules are
Whilst losing money everything was fine, as soon as I won my account was frozen. Betfred wanted copies of my passport, bank statements, utility bills etc. These documents in the wrong hands could destroy my life, so I refused to send them and asked for my funds to be returned. They said not unless I produce the documents. I replied donate my funds to charity and I will close my account. Atrocious customer relations within a substandard company. My winnings totalled £57. RIDICULOUS.
Beware - Betfred closed my account for no reason, didn't give me my deposited money, or my winnings. Do not gsmble with this platform, opt for skybet instead.
The account was genuinely closed for no reason, and they told me to call the police to resolve the issue of my money knowing I wouldn't. Gambling with them is a huge risk and your money may just dissapear.
Rubbish site steal a lot a big liers.....dont play here never and chose a good bet....betfred is the worst bet what i see....if you see 5 stars is not...dont trust...them give alone 5 stars no a real player
So I have put official complaints in and to gambling commission & keep asking these corrupted people if they have Put me on gamprotect because of there errors & techinal faults that KEEP happening on my account BUT THEY DONT LIKE COMPLAINTS & HIT YOU WITH SAFER GAMBLING FOR SPITE & TYRANNY CONTROL PEOPLE . I Put 2 hour reality check on have prove of this aNd they said I dont have it on my account when i even sent them screenshots they really are corrupted these online casinos.
HAVE YOU PUT ME ON GAMPROTECT I HAVE A RIGHT TO KNOW AND HOW LONG HAVE YOU FRAUDULENTLY DONE THIS FOR WHEN IM NOT AN ADDICT OR VULNERABLE ????? They will treat you ok if you let them control you and not raise a complaint.
Dont tell me to email or live chat because you dont answer you ignore every time.
Intentionally misleading welcome bonuses, and they refuse to accept any accountability in Live Chat.
The published promotional terms state that I must:
"Stake £10 or more on Slots at Betfred Games and/or Vegas within 14 days of creating your account." I complied with this requirement by depositing the required amount and staking more than £10 on a Betfred slot within the qualifying period.
I have now been informed that my play does not qualify because I accessed the game via the Casino section rather than the Games section of your website.
It's reasonable to assume that any Betfred branded slot would be eligible for this promotion, however I've been denied my promotion as this is somehow not the case, only because I had staked my £10 through the Casino section, instead of the Games section.
If Betfred intended eligibility to depend on using a specific section of the website, this is a significant condition that should have been made clear within the promotional terms. As they are written, a reasonable customer would understand that staking the required amount on an eligible Betfred-branded slot satisfies the promotion, regardless of whether that game was accessed via the Casino or Games section of the website.
So I wrote a review in December 2025 about Betfred UK's fine of £825k - fast forward to June 2026 and...sigh....yup you guessed it another fine from the gambling comission to the tune of £900,000.
Rather than tell you all the stories of these fines such as ignoring at risk customers, dishonesty and anti money laundering failures, here is Betfreds proud resume of the fines they have received and PAID for.....it's sad to say the least
Betfred Uk
30 June 2026: £900,000
03 December 2025: £825,000
May 2025: £240,000
July 2023: £3,250,000 (£3.25 Million)
September 2022: £2,870,000 (£2.87 Million)
June 2016: £800,000
Service will do anything not to give you your money. They deactivated my account because I reported unusual activity, and refused to give my money back and jokingly told me to "Call the police". Absolutely dreadful service with no customer relationship.
Keep away I tried my luck and let me tell you this site shocks and sucks but does not pay slot of registered losing spins and and they games are always freezing and disconnecting
Watch out guys on odds, gave odds today on Colombia to meet Brazil in the final which is impossible, again double check all outcome’s, they did resolve the issue though.
Not us this casino is so bad i bet 20 and dident give me 50free bet bonus and after my account that close no good casino very bad 👎👎
Not us this casino is so bad i bet 20 and dident give me 50free bet bonus and after my account that close no good casino very bad 👎👎

Reply from Betfred
biggest SCAMMING company, don’t EVER sign up and risk your money because of the promotional offer for new customers, they will refuse your award and take your deposit bet and tell
YOU that YOU did not conform to their policy correctly. They will point fingers at YOU and you may ask them to tell you where you didn’t meet their criteria and they will REFUSE to tell you because they ultimately just scammed you and took your money. any other company hasn’t done that, and this all happened live chat, one colleague saying you need to talk to the promotional team, and another colleague refuse to pass you on to the promotional team, and then will close the chat as soon as they realise they can’t prove their innocence and instead just tell you that you as the customer is wrong. I can tell you now, if you want to avoid being scammed, then don’t ever join with BETFRED- BIGGEST SCAMMING COMPANY IN THE MARKET.

Reply from Betfred
Opted in for a free bet. Never got it so queried but sadly there are no support numbers any more. Waited ages for a chat and it was confirmed that as they had closed an old account created by mistake as a duplicate I was not eligible! They then ended the chat abruptly when I was asking questions.

Reply from Betfred
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