They make it easy to purchase bitcoin and are completely transparent about their fees. I've used them for a couple years now and they have constantly add new features to their website and improved it.... See more
Company replied
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See what reviewers are saying
Overall, the company was professional. Customer Service reps and overall team was responsive, professional, and connected well with me. They tried to understand my needs and execution plan and then... See more
Company replied
5 star team...would give them 10 Knowlegeable Industry leaders New services and tech development (swaps, deposits, bill payment) Faith ;)
Company replied
I was looking for some sort of constructive criticism to help out, and I am sure there must be a way for you to get better, and the only thing I could think of is the wishing well sats expiring. It... See more
Company replied
Company details
- Cryptocurrency Service
- Alternative Financial Services
- Currency exchange service
- Non-bank financial service
- Payment service
Written by the company
Bitcoin Well is a non-custodial bitcoin platform available in Canada and the United States. When users buy bitcoin through Bitcoin Well, the bitcoin is delivered directly to a wallet they control rather than being held on-platform. Bitcoin Well supports online purchases and also has a concierge service (Bitcoin Well Infinite) for larger purchases. Bitcoin Well is publicly traded company (TSX.V: BTCW) as well as a regulated Money Services Business in both Canada (FINTRAC #M19811620) and the United States (FinCEN #31000308454032).
Contact info
10142 82 Avenue NW, T6E 1Z4, Edmonton, Canada
- 1-888-711-3866
- help@bitcoinwell.com
- bitcoinwell.com
You should know
4.5
Excellent
141 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 month
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Fast and easy....
8 July 2026
Best place to buy bitcoin!
They make it easy to purchase bitcoin and are completely transparent about their fees. I've used them for a couple years now and they have constantly add new features to their website and improved it. I don't buy my bitcoin anywhere else!
8 July 2026
Reply from Bitcoin Well
Hey Joshua, thanks for the feedback! Happy Stacking!
The customer service is excellent and…
The customer service is excellent and very helpful.
14 July 2026
Reply from Bitcoin Well
Hey Casie, we appreciate your feedback, and the kind words.
helped me pay bills
helped me pay bills, stack sats, and think less about the powers that be ruining everything
12 July 2026
Reply from Bitcoin Well
Hey btcproxy,
Happy to have you onboard with us. As we navigate this gong show, keep stacking, stay informed, and stay sovereign.
We’re glad to have you as part of the Bitcoin Well community.
Feel free to reach out if you have any further questions.
Best exchange going
Best exchange going, have been dealing with them since the beginning of my Bitcoin Rollercoaster ride, strait to wallet never an issue
4 July 2026
Reply from Bitcoin Well
Hey Mark,
Self-custody is the key. Keep control of your bitcoin, secure your seed phrase, and stay sovereign.
Feel free to reach out if you have any further questions.
Drew ✌️
Trade was done in short order
9 July 2026
5 star team...would give them 10
5 star team...would give them 10
Knowlegeable
Industry leaders
New services and tech development (swaps, deposits, bill payment)
Faith ;)
9 July 2026
Reply from Bitcoin Well
Hey William,
Much appreciated, and thank you for the positive feedback. It means a lot to hear that you’ve had a good experience with us.
Stay sovereign, keep the faith, and keep stacking.
Feel free to reach out if you have any further questions.
the best way to buy btc
The most simple way to buy Bitcoin direct to your cold storage. Always smooth.
13 June 2026
Reply from Bitcoin Well
Hey Ryan,
Nothing stops this freedom train. Keep stacking, stay sovereign, and enjoy the ride.
Drew ✌️
Reply from Bitcoin Well
Thanks for the feedback Kevin, keep stacking!
Reply from Bitcoin Well
Happy to have you onboard the freedom money train. Happy Stacking!
Works well easy set up
5 June 2026
Reply from Bitcoin Well
We're always looking to improve our service and user interface. Thanks for the feedback.
Fast easy quick and just amazing I love…
Fast easy quick and just amazing I love this app it's so much better then any other app to purchase Bitcoin with interac e-transfer thank you
15 June 2026
Reply from Bitcoin Well
Thanks for your feedback. Bitcoin Well, buying bitcoin directly into self-custody! There is no better way! Happy Stacking
Great UI
Great UI, easy to use, fast etransfers for a Canadian. Fee is slightly expensive, but worth the reliability and ease of use.
7 June 2026
Good place to buy or sell your bitcoins.
So, it is the cheapest place I know for buying bitcoins, and it works.
9 June 2026
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