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Blinds2GoReviews 

235,501
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 21,278 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting that the blinds are well-made and look stylish. Many consumers appreciate the efficient service, with orders often arriving quickly and sometimes even earlier than expected. The company's customer support is also highlighted for being helpful and responsive, especially when addressing issues or making changes to orders. However, some customers also noted occasional issues with product quality, such as damaged blinds upon arrival or components breaking. A few other people also felt that delivery times could be slow or inaccurate, and some experienced difficulties with fitting certain types of blinds due to design flaws or missing parts.

What people talk about most

Product

Users describe positive interactions with product, with many customers expressing satisfaction with the... See more

Quality

Consumers find quality to be positive, with many reviewers consistently satisfied with their purchases,... See more

Order

Reviewers mention positive feedback about order, highlighting the ease of finding and ordering items, with... See more

Delivery service

Customers consistently note positive experiences with delivery service, often praising quick delivery times... See more

Service

People report positive experiences with service, often highlighting the fantastic level of service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was asked to rate these guys on the day of purchasing three blinds, two at one width the third ten mill smaller, how can you rate anything until you received and fitted them, to my surprise they turn... See more

Company replied

Rated 5 out of 5 stars

Ordered a large amount of shutter blinds which were delivered within 3 working days! A few bumps along the way with a mark on one blind, not labelled well enough with sizes and one fell apart but then... See more

Company replied

Rated 5 out of 5 stars

I have used Blinds2Go previously for “Perfect Fit Venetian blinds” installed in my sunlounge and utility room, 20 units all fitted without issue. Delivery was as quoted in the time frame, with very s... See more

Company replied

Rated 5 out of 5 stars

Unfortunately there was an issue with one of our Perfect Fit door blinds. We contacted BlindstoGo and had prompt and brilliant service. Once we explained the issue, we were told the blind would be rep... See more

Company replied


Company details

About Blinds2Go

Written by the company

Made To Measure, Made Simple

With over 23 years of exceptional service, Blinds 2go is the nation’s leading online made to measure Blinds & Curtains specialist.

We’ve covered over 14 million windows and are proud to help our customers in finding the perfect Blinds or Curtains for their home. From our friendly customer service team and our speedy sample delivery service to our high-quality products and reputation for unprecedented value, our mission of made to measure, made simple is present in everything we do.

Explore our beautiful Roman Blinds, Roller Blinds & Curtains, timelessly elegant Wooden Blinds & Shutters, an extensive House of Brands, and our innovative No Drill & Electric Blind solutions, not forgetting our exquisite Cushions range too.

We’re here to help you create the home of your dreams, for less.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

236k reviews

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4.6

All reviews

(235,501)

19,881 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I would like to give some positive…

I would like to give some positive feedback due to needing to contact customer service after I had an issue with a blind I purchased recently.Ruth from customer service has been very helpful and had my issue all sorted within minutes. I would definitely recommend this company for your binds.Great service, delivery, quality & after sales support. Thank-you for your help today Ruth

4 July 2026
Unprompted review
Rated 5 out of 5 stars

Great quality blinds

Having had a number of blinds and found them great I ordered some more, however there was an issue with 1 of the blinds. On contacting by email with the issue Monisha has sorted it out promptly for me and I am now waiting for replacement. Well done

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Easy online order

Easy online order. Perfect fit and very happy with purchase. Good price and straightforward instructions to fit. Finishes off our new kitchen perfect.

16 June 2026
Rated 1 out of 5 stars

Ordered blinds from this company and…

Ordered blinds from this company and they was delivered all that ok
When we come to put them up they had been wrongly made
Ordered 2 to match and they didn’t one was way longer
I contacted them and now 2 weeks on no joy
They want to know everything
Pictures /measure this measure that how many last on each it’s been a nightmare
I’ve given up cab not be done with all the hassle but definitely wyll not be purchasing again that’s a fact

19 June 2026
Unprompted review
Blinds2Go logo

Reply from Blinds2Go

Samantha Kerry,

We are truly sorry to hear about the issues with your blinds, especially the incorrect sizing and the subsequent difficulties with our customer service. We understand your frustration and regret that this experience has led you to give up. We are reviewing your feedback to improve our processes.

Blinds2Go

Rated 2 out of 5 stars

Quality not as good as previous blinds

Quality not as good as previous blinds
Blinds not flat when lowered

3 July 2026
Blinds2Go logo

Reply from Blinds2Go

J West,

We appreciate your feedback regarding the quality of the blinds. We are sorry to hear that they are not flat when lowered. We will investigate this issue to improve our products.

Blinds2Go

Rated 3 out of 5 stars

The colour is not what it looks like in…

The colour is not what it looks like in the pictures, so that was an expensive mistake. Also, difficult to put up.
I need blinds for four more windows so we will go elsewhere.

4 July 2026
Unprompted review
Blinds2Go logo

Reply from Blinds2Go

sarah parsons,

We're truly sorry to hear that the color of the blinds wasn't as expected and that you found them difficult to install. We understand your disappointment and regret that we won't have the opportunity to provide blinds for your other windows.

Blinds2Go

Rated 5 out of 5 stars

helpful

vidhya the agent was very helpful after my initial complaint about UPS delivery issues, the toledo blind was easy to set up and looks exactly as the pictures, our measurements were followed to the tee and its a perfect fit thank you blinds2go

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Great blinds!

Quick delivery and blinds fit really well! We had a small issue with a missing part that was resolved quickly, highly recommend.

4 July 2026
Unprompted review
Rated 5 out of 5 stars

Just love this company

Just love this company. Reliable provisioning of quality blinds. Bought twice now with no issues. Now going for a room with 7 electric Roman blinds. Just ordered 20 samples to pick colors.

4 July 2026
Unprompted review
Rated 5 out of 5 stars

Don't like AI but once past that all…

Don't like AI but once past that all was Many thanksgood with Hari. I explained the issue to him so he checked when the blind was purchased, it was still under warranty and so sent the replacement parts out to us. They came within two days so really chuffed.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Great quality blinds

Great guides on how to measure, easy to order , great selection to choose from blinds are lovely , great quality & work as described , highly recommend & I’m now looking to order more.

30 June 2026
Rated 1 out of 5 stars

Delivery shambles

They obviously have a problem with their delivery systems. I had emails from them on Tuesday, Wednesday Thursday and Friday all saying exactly the same thing: "Your order is out for delivery today". It is now Saturday morning and still no blind. Meanwhile I have spoken to them on numerous occasions. The first time I was told that "out for delivery today" doesn't mean I should expect delivery that day, but up to 48 hours later(!). And on Friday they told me in the morning that they had escalated the issue with UPS (why hadn't this been done before?) and that the blind would absolutely definitely 100% be delivered by 5pm: and again, when I called after 5pm, that they escalated it again (!!) and it would absolutely definitely be delivered by 9pm. Of course, it wasn't. It appears that they are simply incapable of resolving this and not very interested in trying. My advice - use someone else. This lot are shysters.

4 July 2026
Unprompted review
Blinds2Go logo

Reply from Blinds2Go

Donald W,

We are truly sorry to hear about the incredibly frustrating experience you've had with your delivery. We understand your disappointment and anger regarding the repeated delivery notifications, the conflicting information from our team, and the continued delay. We are actively reviewing our delivery processes and communication to prevent similar issues and improve our service.

Blinds2Go

Rated 5 out of 5 stars

Real easy to order and tracking

Real easy to order and tracking

3 July 2026
Blinds2Go logo

Reply from Blinds2Go

Customer,

We're so happy that placing your order was easy and that you found the tracking process straightforward. We truly appreciate your positive feedback!

Blinds2Go

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