Very straight forward procedure. Called the company on Friday. They arrived early on Monday morning as promised. My windscreen was installed in less than 90 mins. Highly recommended. Very good pric... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Great sevice all round from the first call to book my appointment to the engineer doing the work today the staff are polite, very knowledgeable and really customer friendly. Very Quick service and win... See more
Company replied
Josch the glass fitter an absolute gentleman. A real professional fitter. There was a problem with my sensors which was really worrying for me but josch being so professional had a solution for everyt... See more
Company replied
I would like to say Josh is massive asset to your company and he’s one to keep for life! The experience overall was 100/10, we were his last job of the day and his service doing our window screen wi... See more
Company replied
Company details
- #1 of 7 best companies in Windshield Repair Service
- #1 of 7 best companies in Glass repair service
- #1 of 4 best companies in Truck parts supplier
Written by the company
Who Are We? Budget Windscreens have been offering a professional and quality windscreen replacement service to our customers for over of 44 years, and have built our reputation by offering a bespoke service for the repair and replacement of all types of glass to any vehicle Cars, Vans, Trucks, Buses, Coaches, Diggers, Plant & Machinery if it has glass we can replace it. All work is carried out by mobile Service Units that come to you Working with some of the largest manufacturers and suppliers in the world of glass to the automotive industry we have developed and proven methods of supplying and fitting premier products for any make of vehicle including OE parts all installed to the very highest standards. We Offer an ADAS re calibration Service for vehicles with the latest Safety integrated systems such as automatic braking, lane departure warning, fog and radar detection. In addition to this we offer the removal/refitting of glass and specialize in Classic Vehicle Glass and offer a Nationwide coverage for our many fleet haulage and account customers
Price Promise if you can find a Genuine lower quote using the same quality of glass and materials simply forward it to us and we will do our level best to beat or match it for you.
Written by the company
- We are committed to providing the finest Auto Glass Repair and Replacement Service Available Anywhere with over 43 years of trading we have decades of Experience for you to rely on.
Lifetime Guarantee for as long as you own the Vehicle
On all parts and materials
Over 43 years of trading you can rely on
Contact info
National Head Office,Unit A2, Suttons Business Park, New Rd, RM13 8DE, Rainham, United Kingdom
- 0800 282 785
- info@budgetwindscreens.co.uk
- budgetwindscreens.co.uk
Budget Windscreens
4.9
Excellent
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Failed commitment
On the appointment day, after update request, the company informed they did not procure the glass and cannot attend the appointment as agreed. Had to cancel due to previous commitments and asked for full refund.
24 August 2026
Reply from Budget Windscreens
We are sorry for the inconvenience caused. The glass had been ordered from our supplier for delivery on Monday, ready for your appointment. Unfortunately, the supplier informed us that morning that it had mistakenly not been loaded for delivery.
As soon as we became aware, we contacted you to explain the delay and offered a reduced price to help make up for the inconvenience. We completely understood when you decided not to proceed due to your other commitments, and your request for a full refund was actioned immediately.
We sincerely apologize that the appointment could not go ahead as planned. Although the supplier’s delivery failure was beyond our direct control, we fully appreciate the disruption it caused.
Great Service
I made a simple phone call, they confirmed my location and it was simple, straightforward, process. I'm very pleased with the outcome.
14 August 2026
Very easy to get a quote and while I…
Very easy to get a quote and while I waited a few days for new windscreen the price & service I got was great. Plus the price I paid was three times less than what others were asking for.
Very professional & knowledgable guys came to fit my windscreen. Can’t fault the price or service.
17 August 2026
Easy to book an appointment speedy…
Easy to book an appointment speedy reply and very prompt efficient service on site
Could not ask for more
20 August 2026
Made a booking for them to arrive with…
Made a booking for them to arrive with a damaged windscreen to then have to wait 3 days for them to return. Lost a days wage waiting around for nothing.
17 August 2026
Reply from Budget Windscreens
We are very sorry for the inconvenience caused.
Your booking was made on Saturday for our technician to attend on Monday. Unfortunately, when the replacement windscreen supplied to us was inspected, it was found to be scratched and damaged. We could not responsibly fit defective glass to your vehicle, so another windscreen was ordered and we returned the following day to complete the work.
We understand how frustrating this was, particularly as you had arranged time away from work. Although the damage occurred before the glass reached us, we apologise for the one-day delay and the disruption it caused.
GRUMPY TECHNICIAN
GRUMPY TECHNICIAN
Everything went really smoothly. I would recommend them again. However, it was my daughter's car and she was a bit taken aback by the surliness of the technician, which made her feel uncomfortable. We didn't expect a party but politeness and approachability costs nothing.
18 August 2026
Reply from Budget Windscreens
Thank you for your honest feedback. We’re pleased the work went smoothly and that you would recommend us, but we’re genuinely sorry your daughter felt uncomfortable with the technician’s manner.
Josch normally receives excellent praise for his professionalism and friendliness, so this is unusual to hear; nevertheless, your daughter’s experience matters, and politeness and approachability are standards we expect on every job. We will discuss your comments with him directly.
Please accept our apologies, and thank you for bringing this to our attention.
Very good company!
Very good company! Great communication, fair price and the guy that came to carry out the job was very pleasant and thorough. Very happy with the job and service received on all fronts!
18 August 2026
Unprompted review
Reply from Budget Windscreens
Thank you for your wonderful 5-star review! We’re delighted that you found the telephone booking easy and our follow-up emails reassuring.
It’s fantastic to hear that our technician was friendly, professional and completed your rear windscreen replacement to such a high standard. We’ll be sure to pass your kind comments on to him.
Thank you for choosing Budget Windscreens!
Ricky was very professional and very…
Ricky was very professional and very knowledgeable also very clean work impressive thank you excellent good value
18 August 2026
Unprompted review
Reply from Budget Windscreens
Thank you for your excellent 5-star review! We’re delighted to hear that Ricky was professional, knowledgeable and carried out such clean, impressive work. We really appreciate your kind comments and thank you for choosing Budget Windscreens! 😊
Painless and easy
Booked windscreen replacement. Easy to do and pay. Emails confirming everything and on the day called with an hours notice for turning up.
Really nice guys, explained everything and completed leaving everything clean and tidy. Then got invoice emailed as guarantee, an altogether painless and easy process.
17 August 2026
Unprompted review
Reply from Budget Windscreens
Thank you for your fantastic 5-star review! We’re delighted the whole process was painless and easy, from booking and payment through to the fitting. It’s great to hear our technicians were friendly, informative and left everything clean and tidy. Thank you for choosing Budget Windscreens! 😊
Reply from Budget Windscreens
Thank you for your excellent 5-star review! We’re delighted our technician did a great job and worked neatly and tidily. It’s also lovely to hear you found our price competitive. Thank you for choosing Budget Windscreens! 😊
Reply from Budget Windscreens
Thank you for your fantastic 5-star review! We’re delighted you were pleased with both our service and price. Thank you for choosing Budget Windscreens! 😊
Really pleased lovely man fitted the…
Really pleased lovely man fitted the screen and very good price.
17 August 2026
Unprompted review
Reply from Budget Windscreens
Thank you for your wonderful 5-star review! We’re delighted you were pleased with the fitting, our friendly technician and the price. Thank you for choosing Budget Windscreens! 😊
Very straight forward procedure
Very straight forward procedure. Called the company on Friday. They arrived early on Monday morning as promised. My windscreen was installed in less than 90 mins. Highly recommended.
Very good price also.
17 August 2026
Unprompted review
Reply from Budget Windscreens
Thank you for your fantastic 5-star review! We’re delighted everything was straightforward and that our technician arrived as promised and completed your windscreen replacement efficiently. We really appreciate your recommendation and are pleased you found our price competitive. Thank you for choosing Budget Windscreens! 😊
Massive thank you
I would like to say Josh is massive asset to your company and he’s one to keep for life! The experience overall was 100/10, we were his last job of the day and his service doing our window screen with enthusiasm and made the experience easy as pie!
Daniel Jarman
George Jones & Sons
14 August 2026
Unprompted review
Reply from Budget Windscreens
Thank you so much for this incredible 5-star review, Daniel! ⭐⭐⭐⭐⭐
100/10 – we’ll definitely take that!
We're absolutely delighted to hear what a great experience you had with Josh. Even though you were his last job of the day, it's fantastic to know he arrived with the same enthusiasm, professionalism and positive attitude that we expect on every job.
We completely agree that Josh is a massive asset to Budget Windscreens, and we'll make sure your comments are passed directly on to him. Feedback like this means a great deal to our technicians and the whole team.
A huge thank you to Daniel Jarman and everyone at George Jones & Sons for choosing Budget Windscreens and taking the time to recognise Josh's work.
We really appreciate your business and look forward to supporting you again.
The Budget Windscreens Team
Keeping Your Business on the Road Since 1982 ⭐⭐⭐⭐⭐
The staff is very friendly and…
The staff is very friendly and professional I ghat the windscreen replaced it twice for a small direct what they noticed on the final check! No argument or anything they apologised about it and rebooked the replacement straight away! They done a fantastic job and very quick on a reasonable price! Great job!!
14 August 2026
Reply from Budget Windscreens
Thank you so much for your fantastic 5-star review! ⭐⭐⭐⭐⭐
We're delighted you were pleased with the service you received from Budget Windscreens.
We take our final quality checks very seriously, so when our technician noticed a small defect in the replacement glass, there was only one thing to do – put it right. We arranged a further replacement straight away to ensure the finished job met the standard both you and we expect.
We're especially pleased that you found our team friendly, professional and efficient, and that you were happy with the price too.
Thank you for your understanding and for recognising how we dealt with the situation. Your recommendation means a great deal to the whole team.
The Budget Windscreens Team
Quality • Value • Service
Trusted Since 1982 ⭐⭐⭐⭐⭐
Above and beyond- explained everything…
Above and beyond- explained everything concisely and with care
Would recommend
Thank you
14 August 2026
Reply from Budget Windscreens
Thank you for the fantastic 5-star review! ⭐⭐⭐⭐⭐
We're delighted to hear that our technician went above and beyond and took the time to explain everything clearly and with care.
Providing great workmanship is important to us, but so is making sure our customers feel informed, reassured and looked after throughout the whole process.
Thank you for choosing Budget Windscreens and for taking the time to share your experience. We really appreciate it!
The Budget Windscreens Team
Professional Service • Quality Workmanship • Trusted Since 1982 ⭐⭐⭐⭐⭐
Able to get a quick appointment
Able to get a quick appointment and very efficient and punctual
13 August 2026
Reply from Budget Windscreens
Thank you for your fantastic 5-star review! ⭐⭐⭐⭐⭐
We're really pleased to hear that we were able to arrange a quick appointment and that our technician provided an efficient and punctual service.
We know how inconvenient windscreen damage can be, so providing a fast, reliable service and getting our customers back on the road as quickly as possible is always a priority.
Thank you for choosing Budget Windscreens and for taking the time to leave us such positive feedback. We really appreciate it!
The Budget Windscreens Team
Fast • Reliable • Professional
Trusted Since 1982 ⭐⭐⭐⭐⭐
The customer service bwas excellent
The customer service bwas excellent, from booking to completion, the engineer was polite, friendly and knowledgeable, all in all a most pleasant experience, and the price was right,
13 August 2026
Reply from Budget Windscreens
Thank you so much for your fantastic 5-star review! ⭐⭐⭐⭐⭐
We're delighted to hear that you received excellent customer service from booking right through to completion. It's particularly pleasing to know that our technician was polite, friendly and knowledgeable and made the whole experience a pleasant one.
We're also glad you were happy with the price. At Budget Windscreens, we've always believed that competitive pricing should go hand in hand with professional workmanship and great customer service.
Thank you for choosing us and for taking the time to share your experience. We really appreciate your support!
The Budget Windscreens Team
Quality • Value • Service
Trusted & Local Since 1982 ⭐⭐⭐⭐⭐
Great service
Great service, very efficient and friendly. Would highly recommend
12 August 2026
Unprompted review
Reply from Budget Windscreens
Thank you for your fantastic 5-star review! ⭐⭐⭐⭐⭐
We're delighted to hear you received great, efficient and friendly service from the Budget Windscreens team. Providing a professional, hassle-free experience is exactly what we aim for.
Thank you especially for saying you would highly recommend us – recommendations from our customers mean a great deal to the whole team.
The Budget Windscreens Team
Quality • Value • Service
Trusted Since 1982 ⭐⭐⭐⭐⭐
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