Should have been next day delivery but ended up taking a few days although it didn’t cost anything so not the end of the world. A bit pricey for whey protein but cheaper than MyProtein as they didn’t... See more
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Review summary
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My favourite brand of protein powder. Plenty of options for different diets, and lots of other products/supplements as well. Always fast to dispatch, even without the plus membership. The protein so... See more
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Really impressed with Bulk. The products are good quality, easy to use, and fit well around training. The protein mixes well, tastes good, and doesn’t sit heavy, which is important when you’re trainin... See more
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I recently purchased Bulk’s Vegan Protein Powder in the Chocolate Cookies flavour and I’m really enjoying it. It has a nice chocolatey taste, mixes well, and is easy to include in my daily routine. I’... See more
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Company details
- #146 of 234 best companies in Fitness and nutrition
About bulk.com/uk
Written by the company
ABOUT US
From humble spare bedroom beginnings in 2006, Bulk Powders have evolved into the incredible Bulk™. We believe that health and nutrition is for everyone, no matter who you are or what you do. With transparency as our guiding light, our state-of-the-art facilities craft over 80% of your favourite Bulk™ goodies, using eco-friendly packaging and premium ingredients. With flavours that make your taste buds tingle, we ensure you’re getting the absolute best supplements to support your fitness and nutrition goals, every single time.
THIS IS BULK™
We're committed to creating world-class nutrition for every step of your journey.
LEAD, DON’T FOLLOW
We constantly push ourselves to be the best and have done since day one – we never compromise and neither should our customers.
The best ingredients, the best formulations, the best taste, the best choice, the best service and the best brand experience.
CHAMPION OF THE PEOPLE
Champion of the people and a facilitator of choice. We understand that everybody and every body is different. We’re an open book of knowledge and expertise, empowering our customers to make decisions that fit their goals and feel right for them.
Our extensive range offers something for everyone.
PRACTICE MAKES PROGRESS
We celebrate the effort, routine and commitment it takes to look and feel good.
Goals evolve and priorities change. We’re a brand for every target, every win and every step along the way.
By sharing our journey and the journeys of those who inspire us, we build a foundation of trust with our customers, ambassadors and partners. Building a global community for the brand.
Contact info
United Kingdom
- https://help.bulk.com/hc/en-gb
- bulk.com/uk
4.4
Excellent
69k reviews
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pure whey
Bulk - a completely cynical operation
This company (Sports Supplements Limited) clearly believes their customers are complete and absolute idiots. Like many intelligent one star reviewers here, I have been using Bulk products for many years. My recent purchase of 2.5kg of Pure Whey Protein cost me £57. This was the basic price without any so-called promotional offer.
Bulk are now genuinely expecting their customers to believe that the ‘standard’ price of this product is £90, and that out of the goodness of their heart, courtesy of an unbelievable ‘Payday Sale’, they are offering it at ONLY £75!! This is an increase of £32.5%. Their so-called standard price would have been an increase of 58%!!
As of now, I am no longer a Bulk customer, and I encourage others to follow. Their cynical dealings and approach to customers and general marketing strategy is contemptible. I have no doubt that this review (like all other ‘bad’ reviews here) will receive an automatic, meaningless and bland AI driven response, fitting of the cynical operation they are……
2 September 2026
Unprompted review
Reply from bulk.com/uk
Hi Bill,
Thank you for taking the time to leave us your feedback on Trust Pilot.
I completely understand the frustration around price.
The cost of whey from our suppliers has risen sharply over the past year, driven by a global raw material shortage and a large lift in mainstream protein demand. We have absorbed as much of that cost as possible to protect our customers, but some adjustments have been unavoidable.
Bulk was founded to deliver great quality products at a great price, and that has not changed. To keep giving you strong value, we have launched Pure Whey Protein+, a three-source blend of whey protein, milk protein and collagen, delivering 24g of protein per serving, 4g BCAAs and no added sugar.
Thanks again for being part of the Bulk community.
Hope you have a great day.
Kind regards,
Shiv
Customer Champion
Bulk™
Extremely poor experience – contradictory information about an order that was apparently never dispatched
Extremely poor experience – contradictory information about an order that was apparently never dispatched
Really disappointed with how Bulk handled my order.
I ordered Basic Whey Protein Strawberry 1.25kg and specifically paid for next day delivery. When there was initially a delay, Bulk refunded the next-day delivery charge, which I appreciated.
Unfortunately, everything after that was a mess.
While my order was still showing as “processing”, Bulk explicitly told me in writing:
“Your package has been dispatched from our warehouse and is currently on its way to the courier company.”
When Evri still showed that they hadn’t received the parcel, I contacted Bulk again. I was then told to allow more time because the tracking would update “as soon as the courier scans your parcel on their next operational day.”
Naturally, I relied on this information and continued waiting for my parcel.
Several days later, Bulk suddenly emailed me saying that when their warehouse team went to PICK my order, they discovered the product was actually OUT OF STOCK. They then cancelled my order and refunded me.
How can a parcel have already been “dispatched from our warehouse” and be “on its way to the courier company” if, days later, the warehouse apparently discovered while trying to pick the order that the product wasn’t even in stock?
That is the part I find completely unacceptable.
This wasn’t simply a delivery delay or an unfortunate stock error. I was given specific information that my parcel had been dispatched, then told the issue was waiting for Evri to scan it, only to eventually discover that Bulk apparently hadn’t even been able to pick the product in the first place.
I even specifically pointed out to customer service that the order was still showing as processing on Bulk’s own website, yet I was still reassured that I needed to wait for the courier.
To make matters worse, after all this waiting they simply cancelled the order and issued a refund without offering an alternative product or any meaningful goodwill resolution.
I understand that stock discrepancies happen. What I don’t accept is being made to wait for a parcel based on repeated assurances about its dispatch and courier status, only to then receive a completely contradictory explanation several days later.
Extremely disappointing and deceptive experience.
2 September 2026
Unprompted review
Reply from bulk.com/uk
Hi,
Thank you very much for taking the time to give your experience. We're so sorry we missed the mark —we understand how frustrating that is.
We've emailed you so we can talk about it and work it out together.
Your feedback is vital to helping us improve, and we value the opportunity to make it right and show you the level of service that we can provide.
Hope you have a great day.
Kind regards,
Rajender
Customer Champion Bulk™
Good Quality Products
From someone who struggles with IBS the Clear Whey has been amazing on my stomach. The EEAs are also very good.
Everything I have purchased from them mixes really well ⭐️⭐️⭐️⭐️⭐️
27 August 2026
Reply from bulk.com/uk
Hey,
Thank you for sharing your experience! We're so pleased to hear that our Clear Whey has been gentle on your stomach and that you're enjoying the EEAs as well. It's great to know that everything you've tried mixes well too - we work hard to ensure our products deliver on quality and convenience.
Thanks again for your support, and we look forward to helping you with your fitness journey!
Kai,
Bulk Customer Support
Price gouging at its finest …
Bought 5kg unflavoured whey protein just over 6 months ago. The product is fine, but it was £95 then, it’s now £170!! Looks like they don’t value repeat custom. Rip off, especially when their competitor will do the same weight/product for £80.
9 February 2026
Unprompted review
Reply from bulk.com/uk
Hi William,
Thank you for taking the time to leave us your feedback on Trust Pilot.
We know a price change is frustrating, and we want to be upfront with you about why this is happening. The cost of raw materials has reached a record high globally, and despite our best efforts to absorb these pressures for as long as possible, we've reached a point where a small adjustment is unavoidable.
This wasn't a decision we took lightly. We constantly review the market to make sure our pricing remains competitive, and our commitment to giving you the best quality at the fairest price hasn't changed. As market conditions improve, that will always be reflected in how we price our products.
Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.
Hope you have a great day.
Great products
Great products, delivery is always good and fast! On last order I got a vanilla tasting whey protein isolate, but the bag says salted caramel. Not bothered by it, otherwise great products. I also use the super strength omega 3, creatine and electrolytes mix, and the magnesium bisglycinate.
30 August 2026
Reply from bulk.com/uk
Hi Cristian,
Thank you for taking the time to leave such a great review.
We’re delighted to hear that you’re pleased with our products and that your deliveries are always fast and reliable.
We’re sorry to hear that your vanilla-tasting whey protein isolate was labelled as salted caramel, but we appreciate you bringing this to our attention. I’ve shared your feedback with our internal team.
Kind regards,
Leeza
Customer Champion
Bulk™
Bulk Whey Product in Helping my Diet
Bulk Whey product is a great help in controlling my diet and the ordering process is easy to do and the delivery is quick and efficient
30 August 2026
Reply from bulk.com/uk
Hey,
Thank you for your kind words! We're so pleased to hear that our Bulk Whey product has been a great help in supporting your diet. It's also wonderful to know that you found the ordering process straightforward and the delivery efficient.
We look forward to serving you again soon!
Thanks,
Maya,
Bulk Customer Support
I have been purchasing whey protein…
I have been purchasing whey protein from Bulk for over a year. Website is very user friendly making ordering easy. They also often have special offers you can take advantage of. Immediate confirmation of order and always a speedy delivery. I have never had any issues
29 August 2026
Reply from bulk.com/uk
Hey,
Thank you for your kind words and for being a loyal customer for over a year! We're so pleased to hear that you find our website easy to use and enjoy our special offers. It's great to know that our speedy delivery and service have met your expectations every time.
Thanks again for your support,
Kai,
Bulk Customer Support
Malted Chocolate daily punishment
I wanted to love Bulk. Delivery was fast, the price was fair, and if the story ended there this would be five stars. Then I tried the malted chocolate flavour in the whey isolate.
It's genuinely the worst thing I have ever tasted. I know part of this is on me — I should have gone with plain chocolate, and I definitely should not have committed to a 5kg tub of it. But no amount of personal responsibility prepares you for a flavour this bad. I don't think anyone has emotionally wounded me the way the person who approved this flavour in a taste test has.
So here's the deal: if anyone from Bulk reads this, go try the malted chocolate whey isolate yourself, then reply to this review just saying you get where I'm coming from. Do that and I'll bump this straight to 4 stars — knowing you've suffered through even a spoonful of what I've got 5kg of.
31 August 2026
Unprompted review
Reply from bulk.com/uk
Hi George,
Thank you for taking the time to leave us your feedback on Trust Pilot.
We’re sorry to hear that we didn’t meet the mark.
We tried to find your order details but we could not find. Kindly help us with the oder number.
Please complete our webform (https://help.bulk.com/hc/en-gb/requests/new) and we’ll look into the matter personally.
Hope you have a great day.
Kind regards,
Soni
Customer Champion
Bulk™
love the white choc whey protein powder
love the white chocolate whey protein powder i ordered a 500g before and just ordered the 1kg, tastes just like flavoured milk and a little like a milkshake
also have 2 of the large shake bottles
24 August 2026
Reply from bulk.com/uk
Hey,
Thank you for your kind review! We're so pleased to hear that you're enjoying the white chocolate whey protein powder and that it reminds you of a milkshake - it's definitely a customer favourite. It's also great to know you're making good use of our large shaker bottles!
We appreciate your support and look forward to your next order. If you ever need any recommendations, feel free to reach out.
Thanks,
Elena,
Bulk Customer Support
Bought Pure Whey Protein with Chocolate…
Bought Pure Whey Protein with Chocolate - Less Sweet 1kg. Bulk shown its 23g protein. But the actual product shows 22g protein.
24 August 2026
Reply from bulk.com/uk
Hi Ben
Thanks so much for sharing your feedback.
We’re truly sorry to hear about your experience and understand how disappointing this must be.
We’ve sent you an email and hope to resolve the issue as quickly as possible.
Kind regards,
Leeza
Customer Champion
Bulk™
Quality protein
Ordered whey protein good quality with 22g protein & 5g bcaa. Strawberry flavour is good & mix's well...fast delivery too!
27 August 2026
Reply from bulk.com/uk
Hey,
Thank you for your kind review! We're so pleased to hear that you're enjoying the strawberry whey protein and that it mixes well for you. It's great to know that our fast delivery met your expectations too.
We look forward to fueling your fitness journey again soon!
Thanks,
Elena,
Bulk Customer Support
I absolutely love any product I have…
I absolutely love any product I have received from use. Easy to find and the delivery is great here within days not having to wait weeks. I also love the fact use have beef based products as I can’t take whey products. They mix really well with anything I’ve tried such as almond milk, water and yoghurt. Would highly recommend to anyone.
27 August 2026
Reply from bulk.com/uk
Hey,
Thank you for your kind words! We're so pleased to hear that you're enjoying our products and that the delivery has been quick and convenient for you. It's great to know that our beef-based options are working well for your needs and mix easily with your favourite ingredients. We truly appreciate your recommendation and look forward to serving you again soon!
Thanks,
Zara,
Bulk Customer Support
Unflavoured Whey Protein Powder
Unflavoured Whey Protein Powder, when mixed with liquid is slimy, tastes like sour, gone-off milk plus salt. It used to taste mild with a slightly creamy texture, but Bulk has changed the formula. Contacted customer services as we genuinely thought it must be gone off/faulty, only to be told that this is how it is supposed to be, now that they have changed the formula. They refused to refund us.
24 August 2026
Unprompted review
Reply from bulk.com/uk
Hi Sally,
We really appreciate you taking the time to leave a review. We’re sorry to hear that our product didn’t meet your expectations.
Please fill out this form (https://help.bulk.com/hc/en-gb/requests/new) with more details, and we’ll look into this further to make sure we improve. Your feedback is essential!
Hope you have a great day.
Kind regards,
Rajender
Customer Champion Bulk™
Quick delivery.Good quality pure whey…
Quick delivery.Good quality pure whey protein(Normally buy this item only).
Bought some vitamin B copmlex for the first time,a bit early to comment on these coz just been taking them for 2 days.
Overall happy and would recommend Bulk.
26 August 2026
Reply from bulk.com/uk
Hey Amin,
Thank you for your kind review! We're glad to hear you're happy with the quality of our Pure Whey Protein and that your order arrived quickly. It's great to know you're trying our Vitamin B Complex too, and we hope you find it beneficial as you continue using it.
Thanks again for recommending us, and we look forward to serving you in the future!
Kai,
Bulk Customer Support
Whey protein powder
Great taste, good price, easy to use website, very quick delivery, very pleased
26 August 2026
Reply from bulk.com/uk
Hey,
Thank you for your kind review! We're so glad to hear you enjoyed the taste of our whey protein and found the website easy to use. It's great to know that our quick delivery met your expectations too.
We look forward to serving you again soon!
Thanks,
Elena,
Bulk Customer Support
Reply from bulk.com/uk
Hey,
Thank you for your kind words! We're so glad to hear you're enjoying the unflavoured whey and found it to be great value. It's always rewarding to know our products are hitting the mark for you.
Thanks again for your support,
Kai,
Bulk Customer Support
I'm quite disappointed with Bulk
I'm quite disappointed with Bulk.
The website is very disingenuous the products show how many reviews but there is no way to look at the reviews written, if you click on read reviews nothing happens. Perhaps a bug, or by design. Who knows?
The hydro beef protein powder is the worst powder I've ever used. Terrible mixability. It clumps up and remains powdery even after using the swirl and shake technique.
The product labeled "pure" whey gives the impression that it is whey isolate, a purer form of whey. However it is whey concentrate. Overall the taste is not great too.
Plus side, delivery was fast.
27 August 2026
Unprompted review
Reply from bulk.com/uk
Hi KK,
Thank you for taking the time to leave us your feedback on Trust Pilot.
You will see reviews for all products. Click on the product and navigate to the review section to view all reviews and share your feedback about the product.
We’re sorry to hear the products didn’t meet your expectations.
We highly value your feedback as it helps us to look at opportunities to improve our products and services.
To assist you better, I have contacted you at your registered email address concerning your inquiry.
Hope you have a great day.
Kind regards,
Shiv
Customer Champion
Bulk™
Been a customer for 5+ years
Been a customer for 5+ years. Best in category neutral whey protein powder and creatine powder. All customer-facing components like delivery, customer service, checkout procedure, product discoverability, etc. are of high quality. However, their frequent price fluctuations and the lack of emphasis to healthy versions of their product line hold back the company. 4.5/5
24 August 2026
Reply from bulk.com/uk
Hi,
Thank you so much for being a loyal customer for over five years! We are incredibly grateful for your continued support and thrilled to hear that you consider our neutral whey and creatine powders the best in their category. It is also wonderful to know that our team is hitting the mark with delivery, customer service, and your overall shopping experience.
We truly value your constructive feedback regarding our pricing and product focus. We understand that frequent price fluctuations can be frustrating, and we hear your desire for a stronger emphasis on healthier versions of our product line. I have shared your insights directly with our concern teams, as feedback from long-term customers like you is vital to our growth. Thank you again for the fantastic 4.5-star review, and we look forward to serving you for many more years to come!
Kind regards,
Ankush
Bulk™ Customer Support
Amazing Customer Service
I am a client of another company but since they do not offer UNFLAVORED whey protein I was at my wits end trying to find an unflavoured version and then along came BULK and saved me …. ordered got some discount and wow the delivery arrived before expected in great packaging as well … very impressed with the product which I love ❤️
24 August 2026
Reply from bulk.com/uk
Hi Jana,
A positive review is like that post-workout feeling. It’s the best. Thank you for taking the time to rate us.
Kind regards,
Ankush
Bulk™ Customer Support
Excellent quality and great taste
Really impressed with the Pure Whey Protein. It mixes easily with both water and milk, with no unpleasant aftertaste or lumps. The flavour is smooth and enjoyable, and it’s a great way to increase my daily protein intake without adding too many calories.
The quality is excellent for the price, and it has become a regular part of my daily routine. Definitely recommend it to anyone looking for a good-quality whey protein.
21 August 2026
Reply from bulk.com/uk
Hey,
Thank you for sharing such positive feedback! We're delighted to hear that you're enjoying the Pure Whey Protein and that it has become a regular part of your routine. It's great to know that the smooth flavour, easy mixing, and quality have met your expectations.
We appreciate your recommendation and look forward to supporting your fitness journey!
Thanks,
Zara,
Bulk Customer Support
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