bulk.com/uk Reviews 

68,536
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 15,381 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality, fantastic flavours, and smooth texture of the fitness supplements and protein powders available. People also highlight the reliable, fast delivery service alongside the unbeatable prices and straightforward ordering process across the website. However, some reviewers were not happy with receiving incorrect items or encountering unexpected issues during the delivery process. A few consumers also mentioned that certain product flavors tasted unpleasant or that specific package sizes and formulations did not meet expectations. Others noted that they encountered minor inconveniences regarding product availability or website options.

What people talk about most

Product

Clients share positive opinions on product quality, noting that items are well produced, mix well, and offer... See more

Delivery service

Customers report overwhelmingly positive experiences with the delivery service, often highlighting the fast... See more

Quality

Customers consistently note positive experiences with quality, highlighting that products like whey isolates... See more

Order

Reviewers mention ambiguous feedback about order experiences, highlighting both very positive and highly... See more

Price

Reviewers highlight positive aspects of price, noting that products are reasonably priced and offer... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Should have been next day delivery but ended up taking a few days although it didn’t cost anything so not the end of the world. A bit pricey for whey protein but cheaper than MyProtein as they didn’t... See more

Company replied

Rated 5 out of 5 stars

My favourite brand of protein powder. Plenty of options for different diets, and lots of other products/supplements as well. Always fast to dispatch, even without the plus membership. The protein so... See more

Company replied

Rated 5 out of 5 stars

Really impressed with Bulk. The products are good quality, easy to use, and fit well around training. The protein mixes well, tastes good, and doesn’t sit heavy, which is important when you’re trainin... See more

Company replied

Rated 5 out of 5 stars

I recently purchased Bulk’s Vegan Protein Powder in the Chocolate Cookies flavour and I’m really enjoying it. It has a nice chocolatey taste, mixes well, and is easy to include in my daily routine. I’... See more

Company replied


Company details

  1. #146 of 234 best companies in Fitness and nutrition

About bulk.com/uk

Written by the company

ABOUT US

From humble spare bedroom beginnings in 2006, Bulk Powders have evolved into the incredible Bulk™. We believe that health and nutrition is for everyone, no matter who you are or what you do. With transparency as our guiding light, our state-of-the-art facilities craft over 80% of your favourite Bulk™ goodies, using eco-friendly packaging and premium ingredients. With flavours that make your taste buds tingle, we ensure you’re getting the absolute best supplements to support your fitness and nutrition goals, every single time.

THIS IS BULK™

We're committed to creating world-class nutrition for every step of your journey.

LEAD, DON’T FOLLOW

We constantly push ourselves to be the best and have done since day one – we never compromise and neither should our customers. The best ingredients, the best formulations, the best taste, the best choice, the best service and the best brand experience.

CHAMPION OF THE PEOPLE

Champion of the people and a facilitator of choice. We understand that everybody and every body is different. We’re an open book of knowledge and expertise, empowering our customers to make decisions that fit their goals and feel right for them.

Our extensive range offers something for everyone.

PRACTICE MAKES PROGRESS

We celebrate the effort, routine and commitment it takes to look and feel good.

Goals evolve and priorities change. We’re a brand for every target, every win and every step along the way.

By sharing our journey and the journeys of those who inspire us, we build a foundation of trust with our customers, ambassadors and partners. Building a global community for the brand.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

69k reviews

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4.4

All reviews

(68,536)

14,914 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
pure whey

Rated 5 out of 5 stars

I am a massive advocate for the pure

I am a massive advocate for the pure whey isolate product from Bulk. Including their creatine monohydrate. I have been using these products for 4 months now as part of my 'leaning up" program. Using them to supplement my diet inorder to target fat loss and retain muscle mass.
I am more defined and stronger with increased stamina.

I've tried the pure whey but the isolate is on another level. I acknowledge the price difference but it mixes so great and is effortless to drink and digest. Plenty of great tasting flavours.

Great to see Bulk have kept the 1kg bags and not dropped down to 900g.

19 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hey,

Thank you for sharing your experience with our Pure Whey Isolate and Creatine Monohydrate! It’s great to hear how they’ve supported your leaning-up program and helped you achieve increased definition, strength, and stamina. We’re glad you’ve found the isolate to be a standout product, both in terms of mixability and taste.

We appreciate your feedback on the 1kg bags too, and we’re committed to maintaining the quality and convenience you value. Thanks for being part of the Bulk community!

Thanks,

Elena,

Bulk Customer Support

Rated 2 out of 5 stars

The whey protein is no longer sourced…

The whey protein is no longer sourced from grass-fed cows which is downgrade in quality and instead of being fair downgrading the price ironically the price has gone up and it has become more and more expensive. I am actively looking for other companies now after using this company for many many years

3 August 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hello Sohail,

Thanks so much for taking the time to provide us with your feedback! 

We're really sorry that your experience wasn't up to par. We genuinely don’t want to let our customers down, and we know how annoying it is when things don't go as they should.

We've emailed you so that we can see what's gone wrong, and attempt to put it right.

Kind regards,

Simran
Customer Champion
Bulk™

Rated 5 out of 5 stars

Good customer service recovery after a packing error

I recently ordered two flavours of whey protein powder, but while one item was correct, the other was the wrong product. Packing errors happen from time to time, so I completely understand. Customer service handled my same-day complaint brilliantly by refunding me the full amount for the incorrect product and telling me to keep or discard the mistaken item. They also provided a 50% discount code to re-order the correct protein. Exceptional service recovery earns them a well-deserved five stars.

5 August 2026
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Reply from bulk.com/uk

Hey,

Thank you for sharing your experience with us and for your kind words! We're sorry for the initial packing error, but we're glad to hear that our customer service team was able to resolve the issue quickly and to your satisfaction. Your understanding and patience mean a lot to us, and we’re delighted that the resolution met your expectations.

We look forward to serving you again soon!

Thanks,

Maya,

Bulk Customer Support

Rated 1 out of 5 stars

It was very disappointing experience

It was very disappointing experience. I ordered hydrolysed whey protein (which was expensive) and I received pure whey protein (which is half the price of what I ordered). No phone number to contact customer service and no online chat option. Did manage to submit online request form and some from the team got in touch and arranged a return label. But what a hassle. If I wouldn’t have paid attention, I would have opened it and would be stuck with 2.5 kg of protein that I would have never used. Be careful when u order please and check ur product before you open. I learned my lesson.

29 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi,

Thank you for taking the time to leave us your feedback on Trust Pilot. 

I’m genuinely sorry for the disappointment and hassle you’ve had to go through. Receiving the wrong product especially when you ordered a more expensive hydrolysed whey protein is absolutely not the experience we want for any of our customers.

I completely understand your frustration, particularly with the lack of immediate contact options and the inconvenience of having to arrange a return. You’re right: if you hadn’t noticed the mistake before opening the pouch, the situation would have been even more difficult, and I’m sorry you were put in that position.

Please be assured that we’ve raised this with our warehouse team to prevent similar picking errors in the future. 

We appreciate your patience throughout the process, and I’m glad to hear the return label was arranged for you.

If there is anything else, please complete our webform (https://help.bulk.com/hc/en-gb/requests/new).

Hope you have a great day.

Kind regards,

Shiv
Customer Champion
Bulk™

Rated 5 out of 5 stars

Amazing Supplements

Finally a great product at a reasonable price. I buy Clear Whey Protein powder, Electrolyte powder and Alpha Ketoglutarate from Bulk - all have great flavour, good "mixability" and form part of my daily 3L longevity cocktail. Highly recommended

5 August 2026
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Reply from bulk.com/uk

Hey,

Thank you for your kind words and for sharing how our products fit into your daily routine! We're delighted to hear that you're enjoying the Clear Whey Protein, Electrolyte Powder, and Alpha Ketoglutarate, especially their flavour and mixability. It's great to know they're part of your 3L longevity cocktail!

We appreciate your recommendation and look forward to supporting your health journey further.

Thanks,

Leo,

Bulk Customer Support

Rated 5 out of 5 stars

Efficient delivery

I haven't tasted this yet but it's Unflavoured Whey, what could be wrong.
5 stars because of the prompt delivery and very reasonable price. £25 less than "My Protein".

4 August 2026
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Reply from bulk.com/uk

Hello Martyn,

A positive review is like that post-workout feeling. It’s the best. Thank you for taking the time to rate us.

Kind regards,

Yogesh
Customer Champion
Bulk™

Rated 5 out of 5 stars

Great product

Ordered clear whey protein drink. Great product and taste
Order arrived quicker than expected
Great service! Thank you

3 August 2026
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Reply from bulk.com/uk

Hey Michaela,

Thank you for your kind words! We're delighted to hear you enjoyed the clear whey protein drink and that your order arrived ahead of schedule. It's great to know our service met your expectations.

Thanks again,

Kai,

Bulk Customer Support

Rated 5 out of 5 stars

Quick delivery and the BEST tasting…

Quick delivery and the BEST tasting whey proteins ever!

3 August 2026
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Reply from bulk.com/uk

Hey Judit,

Thank you for your kind words! We're delighted to hear you enjoyed the quick delivery and our whey proteins. It's great to know they're hitting the mark for taste.

We look forward to serving you again soon.

Thanks,

Zara,

Bulk Customer Support

Rated 5 out of 5 stars

Excellent whey protein

I always find the Bulk whey protein to be better than most others in terms of flavour, ease of mixing, and minimal ingredients.
Delivery is also always super quick.

3 August 2026
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Reply from bulk.com/uk

Hello Bally,

Thank you for your excellent review. We are pleased to hear that you enjoy the flavour, easy mixing and minimal ingredients of our whey protein, and that your delivery arrived quickly. We appreciate your continued support.

Kind regards,

Elena,

Bulk Customer Support

Rated 5 out of 5 stars

Amazed

Amazed - order placed 6 pm and goods arrived the following afternoon . HAppy with my whey protein too.

3 August 2026
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Reply from bulk.com/uk

Hello Karen,

Thank you for your excellent review. We are pleased to hear your order arrived the following afternoon and that you are happy with your whey protein.

Kind regards,

Kai,

Bulk Customer Support

Rated 5 out of 5 stars

Protein and collagen

I was recommended the whey protein by a friend. As I am recovering from surgery. I do not like smoothies or shakes and he recommended that I get the vanilla one. I was pleasantly surprised by the taste. It blends so well with no clumps or lumps.
I also purchased the collagen and vitamin C. Nice packaging and fab products. I will order again. Fast delivery also. Very pleased. Thank you ☺️

3 August 2026
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Reply from bulk.com/uk

Hi,

A positive review is like that post-workout feeling. It’s the best. Thank you for taking the time to rate us.


Hope you have a great day.

Kind regards,

Rajender
Customer Champion Bulk™

Rated 4 out of 5 stars

On the whole good regretting the vegan pancake mix

Delivery was on time and no issues. Protein shake is really nice, thats the basic whey protein.
The Vegan protein pancake mix, is no go. This tastes awful, I previously had the banana pancake mix (non vegan) but that wasn't on the website. I would say the vegan mix is inedible. Its chalky texture is unappealing.
Thats the only downside, but would order again from Bulk

31 July 2026
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Reply from bulk.com/uk

Hi Daniel,

Thank you so much for sharing your feedback. I’m really glad to hear your order arrived on time and that you’re enjoying the whey protein. We truly appreciate your honest thoughts on the Vegan Protein Pancake Mix the texture and taste you described are important for us to know. I’ll make sure this is passed along to the team.
It’s great to hear you’d order from Bulk again, and we look forward to serving you next time.

Kind regards,

Ankush
Bulk™ Customer Support

Rated 5 out of 5 stars

Perfect service in a crowded market

Good website with clear information and many options. İt was very easy to find what I wanted. The process was very efficient and goods arrived on Sunday, having ordered on Saturday... amazing! The whey protein isolate is great and I look forward to tasting the 4seed peanut butter.

2 August 2026
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Reply from bulk.com/uk

Hello Yusuf,

Thank you for your excellent review. We are pleased that you found our website clear and easy to use, and that your order arrived so quickly on Sunday. We hope you enjoy the whey protein isolate and the 4 Seed Peanut Butter.

Kind regards,

Elena,

Bulk Customer Support

Rated 4 out of 5 stars

Very impressed so far

Very impressed so far. The Whey Protein is really easy to mix and digest. Tastes great too. I'm relatively new to using it, so can't comment in depth, but its definitely working :)

2 August 2026
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Reply from bulk.com/uk

Hi,

Thank you for taking the time to leave us your feedback on Trust Pilot.

It's great to hear that our product met your needs. Thank you for choosing us as your preferred source for quality products.

Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.

Hope you have a great day.

Kind regards,

Shivani
Customer Champion
Bulk™

Rated 5 out of 5 stars

Not bad for a first time buy...

I had to come to Bulk because I'm in need for whey protein and they didn't disappoint with their strawberry flavour. Plus, Delivery came in quicker than expected and service was amazing!

Would defo recommend to come here.

1 August 2026
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Reply from bulk.com/uk

Hey,

Thank you for sharing your experience! We're so pleased to hear you enjoyed the strawberry whey protein and that our delivery and service exceeded your expectations. Your recommendation means a lot to us, and we look forward to serving you again soon!

Thanks,

Kai,

Bulk Customer Support

Rated 3 out of 5 stars

Sales… these are often on but rarely…

Sales… these are often on but rarely include the Whey Isolate

1 August 2026
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Reply from bulk.com/uk

Hello Matthew,

Thank you very much for sharing your experience with us.

We are sorry to hear this and we have sent you an email to discuss the situation and find a solution together.

Kind regards,

Manmeet
Customer Champion
Bulk™

Rated 5 out of 5 stars

The best whey protein ive tried

The best whey protein ive tried! Doesn't go lumpy when mixed with water, milk or yoghurt! Tried a good few flavours and my favs are vanilla, chocolate, banana and choc orange! Never had any issues with ordering or delivery! Bulk will always be my fav!

29 July 2026
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Reply from bulk.com/uk

Hey,

Thank you for your kind words! We're delighted to hear that our whey protein has been such a hit for you and that you've enjoyed so many of our flavours. It's great to know that ordering and delivery have always been smooth for you too. We look forward to continuing to be your favourite!

Thanks,

Zara,

Bulk Customer Support

Rated 5 out of 5 stars

The produce is clean

The produce is clean, pure and with the ingredients clearly stated on the packaging. I started using Bulk products about 6 months ago and was so happy with its excellent protein powders, NAC, leucine and more. I have brought from them subsequently and will continue to do so. I feel safe that I am using the best products from a reliable and accountable source. It was certainly a find.
They are cost effective and their delivery service is magical! Got it the next day after ordering in the night.
I have no hesitation in giving my reference for Bulk and may they and all the staff stay healthy and well. Thank you.

1 August 2026
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Reply from bulk.com/uk

Hey,

Thank you so much for your kind words and for sharing your experience with us! We're delighted to hear that you've been enjoying our protein powders, NAC, leucine, and more over the past six months. It's great to know that you feel confident in the quality of our products and that our delivery service has impressed you too.

Your support and recommendation mean a lot to us, and we truly appreciate your thoughtful wishes for our team. We look forward to continuing to provide you with products you can trust.

Thanks again,

Kai,

Bulk Customer Support

Rated 5 out of 5 stars

Excellent customer support

I've ordered from bulk many times in the past with no issues. My last order of whey isolate arrived with a small split in the bag. I was very impressed with how efficiently they resolved the issue and how painless the process was for me.

31 July 2026
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Reply from bulk.com/uk

Hey,

Thank you for your kind words and for being a loyal customer! We're so glad to hear that you've had great experiences with us and that we could quickly resolve the issue with your last order. Your satisfaction means a lot to us, and we’re always here to help if you need anything in the future.

Thanks,

Elena,

Bulk Customer Support

Rated 5 out of 5 stars

First-time buyer and very satisfied

First-time buyer and very satisfied. Ordering was simple, and the delivery was fast. The whey protein does the job in a shake. I'll definitely be ordering again.

27 July 2026
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Reply from bulk.com/uk

Hey,

Thank you for sharing your experience as a first-time buyer! We're delighted to hear that you found the ordering process simple and the delivery fast. It's great to know the whey protein is working well for you. We look forward to seeing you back for your next order!

Thanks,

Leo,

Bulk Customer Support

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