bulk.com/uk Reviews 

68,548
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 15,381 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality, fantastic flavours, and smooth texture of the fitness supplements and protein powders available. People also highlight the reliable, fast delivery service alongside the unbeatable prices and straightforward ordering process across the website. However, some reviewers were not happy with receiving incorrect items or encountering unexpected issues during the delivery process. A few consumers also mentioned that certain product flavors tasted unpleasant or that specific package sizes and formulations did not meet expectations. Others noted that they encountered minor inconveniences regarding product availability or website options.

What people talk about most

Product

Clients share positive opinions on product quality, noting that items are well produced, mix well, and offer... See more

Delivery service

Customers report overwhelmingly positive experiences with the delivery service, often highlighting the fast... See more

Quality

Customers consistently note positive experiences with quality, highlighting that products like whey isolates... See more

Order

Reviewers mention ambiguous feedback about order experiences, highlighting both very positive and highly... See more

Price

Reviewers highlight positive aspects of price, noting that products are reasonably priced and offer... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Should have been next day delivery but ended up taking a few days although it didn’t cost anything so not the end of the world. A bit pricey for whey protein but cheaper than MyProtein as they didn’t... See more

Company replied

Rated 5 out of 5 stars

My favourite brand of protein powder. Plenty of options for different diets, and lots of other products/supplements as well. Always fast to dispatch, even without the plus membership. The protein so... See more

Company replied

Rated 5 out of 5 stars

Really impressed with Bulk. The products are good quality, easy to use, and fit well around training. The protein mixes well, tastes good, and doesn’t sit heavy, which is important when you’re trainin... See more

Company replied

Rated 5 out of 5 stars

I recently purchased Bulk’s Vegan Protein Powder in the Chocolate Cookies flavour and I’m really enjoying it. It has a nice chocolatey taste, mixes well, and is easy to include in my daily routine. I’... See more

Company replied


Company details

  1. #146 of 234 best companies in Fitness and nutrition

About bulk.com/uk

Written by the company

ABOUT US

From humble spare bedroom beginnings in 2006, Bulk Powders have evolved into the incredible Bulk™. We believe that health and nutrition is for everyone, no matter who you are or what you do. With transparency as our guiding light, our state-of-the-art facilities craft over 80% of your favourite Bulk™ goodies, using eco-friendly packaging and premium ingredients. With flavours that make your taste buds tingle, we ensure you’re getting the absolute best supplements to support your fitness and nutrition goals, every single time.

THIS IS BULK™

We're committed to creating world-class nutrition for every step of your journey.

LEAD, DON’T FOLLOW

We constantly push ourselves to be the best and have done since day one – we never compromise and neither should our customers. The best ingredients, the best formulations, the best taste, the best choice, the best service and the best brand experience.

CHAMPION OF THE PEOPLE

Champion of the people and a facilitator of choice. We understand that everybody and every body is different. We’re an open book of knowledge and expertise, empowering our customers to make decisions that fit their goals and feel right for them.

Our extensive range offers something for everyone.

PRACTICE MAKES PROGRESS

We celebrate the effort, routine and commitment it takes to look and feel good.

Goals evolve and priorities change. We’re a brand for every target, every win and every step along the way.

By sharing our journey and the journeys of those who inspire us, we build a foundation of trust with our customers, ambassadors and partners. Building a global community for the brand.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

69k reviews

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4.4

All reviews

(68,548)

14,914 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
pure whey

Rated 5 out of 5 stars

Good value and great range of products

This is my third order from Bulk . I like their variety and range of products .
I’ve been buying whey protein , chocolate almond butter and Fibre plus and recently tried their matcha green tea.
I’m making repeat orders and have just upgraded to whey protein isolate . My main focus is that I don’t use any products that contain artificial sweeteners of any kind, so Bulks range of unflavoured products ( and natural sugar)
are one of the most comprehensive online available . I hope that they continue with this and maybe introduce more products. I’ve found them to be easy to use and mix and adapt to how I want them to taste.
I did try some of the protein brownie ( choc chip banana bread ) but sadly didn’t like the taste , even though no artificial sweetener listed on ingredients, it has a strange after taste . Was glad that I could order an individual bar to try and decide.
Ordering from the website is easy and delivery is very quick .
Will be continuing to order regularly, as Bulk offer what I need and are good value .

30 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi,

Thank you for taking the time to rate us.

A positive review is like that post-workout feeling. It’s the best.

Kind regards,

Simran
Customer Champion
Bulk™

Rated 5 out of 5 stars

Tasty whey.

I have only used it once so far, the taste is really nice i chose salted caramel and i use milk not water which is my preference.

31 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi Gerry,

We appreciate your feedback and we're stoked that our product lived up to your expectations. Thank you for trusting us!

Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.

Hope you have a great day.

Kind regards,

Maker
Customer Champion Bulk™

Rated 5 out of 5 stars

I ordered on Thursday 5pm and arrived…

I ordered on Thursday 5pm and arrived Friday just after 5pm not expected as I never paid for next day delivery. Ordered the basic whey protein and unflavoured electrolytes.
The protein powder mixes well but is a little like the end of box of Rice Krispies not sure how else to explain it not smooth but not grainy.
Electrolyte powder as it’s unflavoured just needs a little squash with it otherwise a little too salty

31 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi Justin,

Thank you for taking the time to leave us your feedback on Trust Pilot. 

Thank you for the review and highlighting our speedy delivery. We're glad you had a seamless shopping experience.

Regarding the protein texture, It can occasionally occur due to natural variations in the blend. Your feedback is genuinely valuable, and I will make sure it is passed on to our product team for review. 

As for the Unflavoured Electrolytes, it’s completely understandable that the taste may feel a little salty on its own. Many customers do exactly what you described — adding a small amount of squash or flavouring — to make it more enjoyable while still getting the full benefit.

Hope you have a great day.

Rated 1 out of 5 stars

Their basic whey protein product is…

Misleading Product. Their basic whey protein product is misleading as it's a mix of both whey and soy protein and one would assume it would be 100% whey. Also no declaration of % of whey protein in ingredient breakdown which i believe is a breach of regulations

27 July 2026
Unprompted review
bulk.com/uk logo

Reply from bulk.com/uk

Hi Elis,

Thanks so much for sharing your feedback.

We’re truly sorry to hear about your experience and understand how disappointing this must be.

We’ve sent you an email and hope to resolve the issue as quickly as possible.

Kind regards,

Leeza
Customer Champion
Bulk™

Rated 5 out of 5 stars

Been using my protein for years but…

Been using my protein for years but there was always bits in the whey no matter how much I’d shake it so thought I’d try bulk the protein blends perfect no bits and the chocolate caramel is a 10/10

30 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi Dale,

We appreciate your feedback and we're stoked that our product lived up to your expectations. Thank you for trusting us!

Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.

Hope you have a great day.

Kind regards,

Maker
Customer Champion Bulk™

Rated 5 out of 5 stars

Easy to order and fast delivery

Easy to order and fast delivery. Beef whey protein for me ticks all the boxes I need.

29 July 2026
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Reply from bulk.com/uk

Hey,

Thank you for your review! We're delighted to hear that you found the ordering process simple and the delivery quick. It's great to know that our beef whey protein meets all your needs. We look forward to supporting you on your fitness journey!

Thanks,

Elena,

Bulk Customer Support

Rated 5 out of 5 stars

Bulk is my go to for my protein

Bulk is my go to for my protein, creatine and vitamin supplements. I’m not a fan of the milkshake style protein powders, but a big fan of Bulk’s clear whey which is essentially a cordial. The variety of flavours is great, I’ve tried most of them but always go back to summer fruits. The price is reasonable and I like that I can spread the cost with Klana as I always opt for 2k bags which is £94!! I have tried other clear when brands but they just weren’t as nice, and although slightly cheaper (not much) I still prefer and always come back to bulk. The site is super user friendly and delivery is always incredibly quick, with 48 hours each time, which is incredible. I’d highly recommend Bulk to anyone!

29 July 2026
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Reply from bulk.com/uk

Hey,

Thank you for your kind words and for making Bulk your go-to for protein, creatine, and vitamin supplements! We're so pleased to hear how much you enjoy our Clear Whey, especially the Summer Fruits flavour. It's great to know that our variety, pricing, and Klarna option make it easier for you to stock up on your favourites.

We’re also glad you find our site user-friendly and appreciate the quick delivery. Your recommendation means a lot to us, and we look forward to continuing to support your fitness journey!

Thanks,

Kai,

Bulk Customer Support

Rated 5 out of 5 stars

Amazing products, speedy delivery

The products are always great, I've been using the creapure for a couple of years and wouldn't switch to another option. Recently purchased the Hero Vanilla Whey Protein and it was great.

The delivery time is always incredibly quick, usually arrives within a couple of days

29 July 2026
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Reply from bulk.com/uk

Hey,

Thank you for your kind words! We're delighted to hear that you've been enjoying our Creapure for years and that the Hero Vanilla Whey Protein has been a great addition to your routine. It's also great to know that our speedy delivery has been meeting your expectations.

Thanks again for your support, and we look forward to serving you again soon!

Leo,

Bulk Customer Support

Rated 1 out of 5 stars

Had trouble ordering an item each of…

Had trouble ordering an item each of the two times I tried to purchase something,got no help from the automated chat,received the white chocolate whey isolate,which may i add its absolutely disgusting how can charge £41,99 is outrageous

28 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi Robert,

Thank you very much for taking the time to give your experience. We're so sorry we missed the mark —we understand how frustrating that is.

We've emailed you so we can talk about it and work it out together.

Your feedback is vital to helping us improve, and we value the opportunity to make it right and show you the level of service that we can provide.


Hope you have a great day.

Kind regards,

Rajender
Customer Champion Bulk™

Rated 5 out of 5 stars

Really happy with all three products

Really happy with all three products. The whey protein tastes great, mixes easily, and has been a simple way to get more protein into my diet. The creatine has been easy to take every day.
The electrolytes are great a little chalky maybe but help me stay hydrated, especially on busy or hot days.

Everything is good quality, reasonably priced, and does exactly what it’s supposed to. I’ll definitely be ordering again and would recommend them to anyone looking for reliable supplements.

25 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hey,

Thank you for sharing such positive feedback! We're delighted to hear that you're enjoying the whey protein, creatine, and electrolytes. It's great to know our products are helping you meet your goals and fit seamlessly into your routine. We appreciate your note about the electrolytes and will keep it in mind for future improvements.

We look forward to your next order and thank you for recommending us!

Thanks,

Kai,

Bulk Customer Support

Rated 1 out of 5 stars

Unbelievably cynical pricing

Unbelievably cynical pricing. The price of a 2.5kg bag of Pure Whey Protein is shown as an absolutely ridiculous £90! Bulk then dare to try and get us to believe they are offering a ‘Payday’ discount and that we can buy it at ONLY £68!
I have been a regular Bulk customer for many years, but no longer………

30 July 2026
Unprompted review
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Reply from bulk.com/uk

Hi Phil,

Thank you for your feedback. We're truly sorry to hear we fell short this time.

Please complete our webform (https://help.bulk.com/hc/en-gb/requests/new) so we can review your concerns properly and follow up with a resolution.

Hope you have a great day.

Kind regards,

Rajender
Customer Champion Bulk™

Rated 2 out of 5 stars

In 2024 I paid £40 for my Whey Protein…

In 2024 I paid £40 for my Whey Protein powder. I've just paid £68 for the same item. I do like the product, but I'm really starting to wonder whether I like it that much!!!

30 July 2026
Unprompted review
bulk.com/uk logo

Reply from bulk.com/uk

Hi Andrew,

Thank you for taking the time to leave us your feedback on Trust Pilot. 

We totally get that price increases are never welcome, and we would like to explain that they are a result of market inflation, which affects the cost of logistics and production. 

We try to keep these increases as low as possible without affecting the quality of the products that you have come to love.

Hope you have a great day.

Kind regards,

Shiv
Customer Champion
Bulk™

Rated 1 out of 5 stars

0% customers loyalty/ professionalism.

I’ve been a loyal customer for years and spent £68 on a 2.5 kg whey. I believed I’d ordered Iced Latte, but received Vanilla. I only noticed after opening the tub, and because of the no-returns policy I was left stuck with a product I didn’t want. Very disappointed with the experience and hoped for better customer service from a company I’ve used for years, and will be changing to my protein from now on as there cheaper anyway, when speaking to customer service if they’d have even tried to look in to it I might have been more reasonable but just a flat can’t help you
0% loyalty/ customer good will from this experience and judging by facebooks bulk page comments, I’m not alone.

29 July 2026
Unprompted review
bulk.com/uk logo

Reply from bulk.com/uk

Hi Jono,

Thank you for taking the time to share your feedback.

I am truly sorry to hear about the mix-up in your order, and I want to assure you that this matter is being taken very seriously.

Please fill out this form  https://help.bulk.com/hc/en-gb/requests/new  with more details, and we’ll look into this further to make sure we improve.

Your feedback is essential!

Kind regards,

Leeza
Customer Champion
Bulk™

Rated 3 out of 5 stars

Serious increase in pricing

I have a serious issue with your pricing and advertising of the same. The whey protein I have bought from you guys for 18 months has shot up in price yet advertised at up to 75% off! So disappointing. I already did a review regarding this and your response referred me to a web address which doesn’t exist. Why am i so disappointed? Because I love the product and have yet to find a make as delicious (vanilla whey).

27 July 2026
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Reply from bulk.com/uk

Hello Chrissy,

Thank you very much for sharing your experience with us.

We’re truly sorry to hear about your experience. We’ve reached out to you via email so we can discuss the situation in more detail and work together toward a solution.

Kind regards,

Yogesh
Customer Champion
Bulk™

Rated 4 out of 5 stars

Normal whey great. Clear whey not so much

The speed of delivery was fantastic and packaged up well.
The normal protein is so good, we love it! Particularly the salted caramel flavour. I tried the clear whey for the first time too and didn’t like it so much- it has a very artificial flavour— I’ll power through drinking it but won’t buy it again. I’ve had other clear wheys which are much nicer to be honest.
Service is great though

26 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi,

Thank you for sharing this feedback — it’s wonderful to hear that our delivery speed, packaging, and service all met your expectations, and we’re delighted that you’re enjoying the normal protein, especially the salted caramel flavour.

Regarding the clear whey, we understand your experience. Flavour and texture can be very personal, and while many customers enjoy the lighter, juice‑style profile, others prefer the creamier traditional whey. Your comment about the taste feeling a bit artificial is valuable, and we’ll make sure it’s passed along to our product team.

We’re sorry it didn’t hit the mark for you, but we truly appreciate you giving it a try — and we’re glad to hear you’ll still make use of it even if it’s not one you’d repurchase. If you ever want help finding a flavour or product that better suits your preferences, our team is always happy to assist.

Thank you again for your kind words about our service and for taking the time to leave a review.

Kind regards,

Puneet
Customer Champion
Bulk™

Rated 5 out of 5 stars

Couldn't Be Happier with My Order! ⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

Fantastic experience from start to finish! My order arrived the very next day, even though I only paid for standard delivery, which was a great surprise.

I ordered the Pure Whey Protein in Vanilla, and it tastes absolutely delicious. I also bought one of the protein shakers, which is great quality and works perfectly.

The creatine is excellent too. Overall, I'm really happy with everything and will definitely be ordering from Bulk again.

Thank you so much!

27 July 2026
Unprompted review
bulk.com/uk logo

Reply from bulk.com/uk

Hey Alfie,

Thank you for your kind words! We're so pleased to hear that your order arrived quickly and that you're enjoying the Pure Whey Protein in Vanilla, as well as the shaker and creatine. It's great to know everything met your expectations.

We look forward to your next order and are always here to help if you need anything.

Thanks,

Zara,

Bulk Customer Support

Rated 5 out of 5 stars

Products are excellent

Products are excellent, the whey protein is simple the best I’ve used, mixes easily and fully.
I do use it mostly in my Greek yogurt.
The clear whey is the first I’ve tried and again mixes well taste great.
The website is clear and easy to use customer service and delivery again first class.

22 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hey,

Thank you for your kind words! We're so pleased to hear that you're enjoying both the whey protein and the clear whey - it’s great to know they mix well and fit perfectly into your routine. It’s also fantastic to hear that you’ve had a smooth experience with our website, customer service, and delivery.

We look forward to supporting you on your fitness journey!

Thanks,

Kai,

Bulk Customer Support

Rated 5 out of 5 stars

Bulk Whey Protein - Vanilla

The Vanilla flavour is absolutely perfect, has milkshake consistency even in water. At this price point I think bulk is the best option in the market. Former Myprotein customer, will now stick to bulk.

21 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi Ahmed,

A positive review is like that post-workout feeling. It’s the best. Thank you for taking the time to rate us.

Hope you have a great day.

Kind regards,

Rajender
Customer Champion Bulk™

Rated 5 out of 5 stars

The site is easy to navigate and once…

The site is easy to navigate and once purchased, the products arrived really quickly. The white chocolate whey protein is unbelievably good and so is the vanilla creatine. It was also great buying products that were in the sale.

24 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hey,

Thank you for your kind words! We're so pleased to hear that you found our site easy to use and that your order arrived quickly. It's great to know you're enjoying the white chocolate whey protein and vanilla creatine - they're definitely customer favourites! We're also glad you could take advantage of our sale.

We look forward to seeing you again soon!

Thanks,

Maya,

Bulk Customer Support

Rated 5 out of 5 stars

Needed to order some protein and found…

Needed to order some protein and found the information given very helpful
The items I ordered arrived the next day
I bought whey protein vanilla flavour and tastes great and mixes well

24 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hey,

Thank you for your kind review! We're so pleased to hear that you found our product information helpful and that your order arrived promptly. It's great to know you're enjoying the vanilla whey protein and that it mixes well for you.

We look forward to helping you with your fitness journey again soon!

Thanks,

Elena,

Bulk Customer Support

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