Should have been next day delivery but ended up taking a few days although it didn’t cost anything so not the end of the world. A bit pricey for whey protein but cheaper than MyProtein as they didn’t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My favourite brand of protein powder. Plenty of options for different diets, and lots of other products/supplements as well. Always fast to dispatch, even without the plus membership. The protein so... See more
Company replied
Really impressed with Bulk. The products are good quality, easy to use, and fit well around training. The protein mixes well, tastes good, and doesn’t sit heavy, which is important when you’re trainin... See more
Company replied
I recently purchased Bulk’s Vegan Protein Powder in the Chocolate Cookies flavour and I’m really enjoying it. It has a nice chocolatey taste, mixes well, and is easy to include in my daily routine. I’... See more
Company replied
Company details
- #146 of 234 best companies in Fitness and nutrition
About bulk.com/uk
Written by the company
ABOUT US
From humble spare bedroom beginnings in 2006, Bulk Powders have evolved into the incredible Bulk™. We believe that health and nutrition is for everyone, no matter who you are or what you do. With transparency as our guiding light, our state-of-the-art facilities craft over 80% of your favourite Bulk™ goodies, using eco-friendly packaging and premium ingredients. With flavours that make your taste buds tingle, we ensure you’re getting the absolute best supplements to support your fitness and nutrition goals, every single time.
THIS IS BULK™
We're committed to creating world-class nutrition for every step of your journey.
LEAD, DON’T FOLLOW
We constantly push ourselves to be the best and have done since day one – we never compromise and neither should our customers.
The best ingredients, the best formulations, the best taste, the best choice, the best service and the best brand experience.
CHAMPION OF THE PEOPLE
Champion of the people and a facilitator of choice. We understand that everybody and every body is different. We’re an open book of knowledge and expertise, empowering our customers to make decisions that fit their goals and feel right for them.
Our extensive range offers something for everyone.
PRACTICE MAKES PROGRESS
We celebrate the effort, routine and commitment it takes to look and feel good.
Goals evolve and priorities change. We’re a brand for every target, every win and every step along the way.
By sharing our journey and the journeys of those who inspire us, we build a foundation of trust with our customers, ambassadors and partners. Building a global community for the brand.
Contact info
United Kingdom
- https://help.bulk.com/hc/en-gb
- bulk.com/uk
4.4
Excellent
69k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
clear whey
Sales… these are often on but rarely…
Sales… these are often on but rarely include the Whey Isolate
1 August 2026
Reply from bulk.com/uk
Hello Matthew,
Thank you very much for sharing your experience with us.
We are sorry to hear this and we have sent you an email to discuss the situation and find a solution together.
Kind regards,
Manmeet
Customer Champion
Bulk™
The best whey protein ive tried
The best whey protein ive tried! Doesn't go lumpy when mixed with water, milk or yoghurt! Tried a good few flavours and my favs are vanilla, chocolate, banana and choc orange! Never had any issues with ordering or delivery! Bulk will always be my fav!
29 July 2026
Reply from bulk.com/uk
Hey,
Thank you for your kind words! We're delighted to hear that our whey protein has been such a hit for you and that you've enjoyed so many of our flavours. It's great to know that ordering and delivery have always been smooth for you too. We look forward to continuing to be your favourite!
Thanks,
Zara,
Bulk Customer Support
Excellent customer support
I've ordered from bulk many times in the past with no issues. My last order of whey isolate arrived with a small split in the bag. I was very impressed with how efficiently they resolved the issue and how painless the process was for me.
31 July 2026
Reply from bulk.com/uk
Hey,
Thank you for your kind words and for being a loyal customer! We're so glad to hear that you've had great experiences with us and that we could quickly resolve the issue with your last order. Your satisfaction means a lot to us, and we’re always here to help if you need anything in the future.
Thanks,
Elena,
Bulk Customer Support
First-time buyer and very satisfied
First-time buyer and very satisfied. Ordering was simple, and the delivery was fast. The whey protein does the job in a shake. I'll definitely be ordering again.
27 July 2026
Reply from bulk.com/uk
Hey,
Thank you for sharing your experience as a first-time buyer! We're delighted to hear that you found the ordering process simple and the delivery fast. It's great to know the whey protein is working well for you. We look forward to seeing you back for your next order!
Thanks,
Leo,
Bulk Customer Support
Good value and great range of products
This is my third order from Bulk . I like their variety and range of products .
I’ve been buying whey protein , chocolate almond butter and Fibre plus and recently tried their matcha green tea.
I’m making repeat orders and have just upgraded to whey protein isolate . My main focus is that I don’t use any products that contain artificial sweeteners of any kind, so Bulks range of unflavoured products ( and natural sugar)
are one of the most comprehensive online available . I hope that they continue with this and maybe introduce more products. I’ve found them to be easy to use and mix and adapt to how I want them to taste.
I did try some of the protein brownie ( choc chip banana bread ) but sadly didn’t like the taste , even though no artificial sweetener listed on ingredients, it has a strange after taste . Was glad that I could order an individual bar to try and decide.
Ordering from the website is easy and delivery is very quick .
Will be continuing to order regularly, as Bulk offer what I need and are good value .
30 July 2026
Reply from bulk.com/uk
Hi,
Thank you for taking the time to rate us.
A positive review is like that post-workout feeling. It’s the best.
Kind regards,
Simran
Customer Champion
Bulk™
Tasty whey.
I have only used it once so far, the taste is really nice i chose salted caramel and i use milk not water which is my preference.
31 July 2026
Reply from bulk.com/uk
Hi Gerry,
We appreciate your feedback and we're stoked that our product lived up to your expectations. Thank you for trusting us!
Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.
Hope you have a great day.
Kind regards,
Maker
Customer Champion Bulk™
I ordered on Thursday 5pm and arrived…
I ordered on Thursday 5pm and arrived Friday just after 5pm not expected as I never paid for next day delivery. Ordered the basic whey protein and unflavoured electrolytes.
The protein powder mixes well but is a little like the end of box of Rice Krispies not sure how else to explain it not smooth but not grainy.
Electrolyte powder as it’s unflavoured just needs a little squash with it otherwise a little too salty
31 July 2026
Reply from bulk.com/uk
Hi Justin,
Thank you for taking the time to leave us your feedback on Trust Pilot.
Thank you for the review and highlighting our speedy delivery. We're glad you had a seamless shopping experience.
Regarding the protein texture, It can occasionally occur due to natural variations in the blend. Your feedback is genuinely valuable, and I will make sure it is passed on to our product team for review.
As for the Unflavoured Electrolytes, it’s completely understandable that the taste may feel a little salty on its own. Many customers do exactly what you described — adding a small amount of squash or flavouring — to make it more enjoyable while still getting the full benefit.
Hope you have a great day.
Their basic whey protein product is…
Misleading Product. Their basic whey protein product is misleading as it's a mix of both whey and soy protein and one would assume it would be 100% whey. Also no declaration of % of whey protein in ingredient breakdown which i believe is a breach of regulations
27 July 2026
Unprompted review
Reply from bulk.com/uk
Hi Elis,
Thanks so much for sharing your feedback.
We’re truly sorry to hear about your experience and understand how disappointing this must be.
We’ve sent you an email and hope to resolve the issue as quickly as possible.
Kind regards,
Leeza
Customer Champion
Bulk™
Been using my protein for years but…
Been using my protein for years but there was always bits in the whey no matter how much I’d shake it so thought I’d try bulk the protein blends perfect no bits and the chocolate caramel is a 10/10
30 July 2026
Reply from bulk.com/uk
Hi Dale,
We appreciate your feedback and we're stoked that our product lived up to your expectations. Thank you for trusting us!
Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.
Hope you have a great day.
Kind regards,
Maker
Customer Champion Bulk™
Easy to order and fast delivery
Easy to order and fast delivery. Beef whey protein for me ticks all the boxes I need.
29 July 2026
Reply from bulk.com/uk
Hey,
Thank you for your review! We're delighted to hear that you found the ordering process simple and the delivery quick. It's great to know that our beef whey protein meets all your needs. We look forward to supporting you on your fitness journey!
Thanks,
Elena,
Bulk Customer Support
Bulk is my go to for my protein
Bulk is my go to for my protein, creatine and vitamin supplements. I’m not a fan of the milkshake style protein powders, but a big fan of Bulk’s clear whey which is essentially a cordial. The variety of flavours is great, I’ve tried most of them but always go back to summer fruits. The price is reasonable and I like that I can spread the cost with Klana as I always opt for 2k bags which is £94!! I have tried other clear when brands but they just weren’t as nice, and although slightly cheaper (not much) I still prefer and always come back to bulk. The site is super user friendly and delivery is always incredibly quick, with 48 hours each time, which is incredible. I’d highly recommend Bulk to anyone!
29 July 2026
Reply from bulk.com/uk
Hey,
Thank you for your kind words and for making Bulk your go-to for protein, creatine, and vitamin supplements! We're so pleased to hear how much you enjoy our Clear Whey, especially the Summer Fruits flavour. It's great to know that our variety, pricing, and Klarna option make it easier for you to stock up on your favourites.
We’re also glad you find our site user-friendly and appreciate the quick delivery. Your recommendation means a lot to us, and we look forward to continuing to support your fitness journey!
Thanks,
Kai,
Bulk Customer Support
Amazing products, speedy delivery
The products are always great, I've been using the creapure for a couple of years and wouldn't switch to another option. Recently purchased the Hero Vanilla Whey Protein and it was great.
The delivery time is always incredibly quick, usually arrives within a couple of days
29 July 2026
Reply from bulk.com/uk
Hey,
Thank you for your kind words! We're delighted to hear that you've been enjoying our Creapure for years and that the Hero Vanilla Whey Protein has been a great addition to your routine. It's also great to know that our speedy delivery has been meeting your expectations.
Thanks again for your support, and we look forward to serving you again soon!
Leo,
Bulk Customer Support
Had trouble ordering an item each of…
Had trouble ordering an item each of the two times I tried to purchase something,got no help from the automated chat,received the white chocolate whey isolate,which may i add its absolutely disgusting how can charge £41,99 is outrageous
28 July 2026
Reply from bulk.com/uk
Hi Robert,
Thank you very much for taking the time to give your experience. We're so sorry we missed the mark —we understand how frustrating that is.
We've emailed you so we can talk about it and work it out together.
Your feedback is vital to helping us improve, and we value the opportunity to make it right and show you the level of service that we can provide.
Hope you have a great day.
Kind regards,
Rajender
Customer Champion Bulk™
Really happy with all three products
Really happy with all three products. The whey protein tastes great, mixes easily, and has been a simple way to get more protein into my diet. The creatine has been easy to take every day.
The electrolytes are great a little chalky maybe but help me stay hydrated, especially on busy or hot days.
Everything is good quality, reasonably priced, and does exactly what it’s supposed to. I’ll definitely be ordering again and would recommend them to anyone looking for reliable supplements.
25 July 2026
Reply from bulk.com/uk
Hey,
Thank you for sharing such positive feedback! We're delighted to hear that you're enjoying the whey protein, creatine, and electrolytes. It's great to know our products are helping you meet your goals and fit seamlessly into your routine. We appreciate your note about the electrolytes and will keep it in mind for future improvements.
We look forward to your next order and thank you for recommending us!
Thanks,
Kai,
Bulk Customer Support
Unbelievably cynical pricing
Unbelievably cynical pricing. The price of a 2.5kg bag of Pure Whey Protein is shown as an absolutely ridiculous £90! Bulk then dare to try and get us to believe they are offering a ‘Payday’ discount and that we can buy it at ONLY £68!
I have been a regular Bulk customer for many years, but no longer………
30 July 2026
Unprompted review
Reply from bulk.com/uk
Hi Phil,
Thank you for your feedback. We're truly sorry to hear we fell short this time.
Please complete our webform (https://help.bulk.com/hc/en-gb/requests/new) so we can review your concerns properly and follow up with a resolution.
Hope you have a great day.
Kind regards,
Rajender
Customer Champion Bulk™
My experience with Bulk
This is my second time with Bulk. The first was disappointing, as delivery was cancelled by courier and I've spent days trying to figure out the delivery status. After some time I could agree with Bulk to send me new box of my order.
After some time I've decided to order Bulk again, let's say give them another chance as I really like some of the products. However this time I've received a parcel with dirty packs of protein which I haven't open yet and thinking to return it. As for me this demonstrates how they respect their costumers. I found it absolutely inappropriate. I would agree if it was one pack which could get dirty during packing, and have some dust. However there are some of them which has black stains (not clear to see what kind of substance it could be) and doesn't looks nice to take what's inside. I've tried to clean it but it didn't work out.
28 July 2026
Reply from bulk.com/uk
Hi Shagen,
Thank you very much for taking the time to give your experience. We're so sorry we missed the mark —we understand how frustrating that is.
We've emailed you so we can talk about it and work it out together.
Your feedback is vital to helping us improve, and we value the opportunity to make it right and show you the level of service that we can provide.
Hope you have a great day.
Kind regards,
Rajender
Customer Champion Bulk™
In 2024 I paid £40 for my Whey Protein…
In 2024 I paid £40 for my Whey Protein powder. I've just paid £68 for the same item. I do like the product, but I'm really starting to wonder whether I like it that much!!!
30 July 2026
Unprompted review
Reply from bulk.com/uk
Hi Andrew,
Thank you for taking the time to leave us your feedback on Trust Pilot.
We totally get that price increases are never welcome, and we would like to explain that they are a result of market inflation, which affects the cost of logistics and production.
We try to keep these increases as low as possible without affecting the quality of the products that you have come to love.
Hope you have a great day.
Kind regards,
Shiv
Customer Champion
Bulk™
Easy to use, clear website, good price
Easy to use, clear descriptions, good price, and fast delivery.
Even AI tools rate the products as better than competitors
28 July 2026
Reply from bulk.com/uk
Hi Neil,
We're happy to hear that you were impressed with our pricing.
Thank you for choosing us as your preferred source for affordable and quality products!
Kind regards,
Leeza
Customer Champion
Bulk™
0% customers loyalty/ professionalism.
I’ve been a loyal customer for years and spent £68 on a 2.5 kg whey. I believed I’d ordered Iced Latte, but received Vanilla. I only noticed after opening the tub, and because of the no-returns policy I was left stuck with a product I didn’t want. Very disappointed with the experience and hoped for better customer service from a company I’ve used for years, and will be changing to my protein from now on as there cheaper anyway, when speaking to customer service if they’d have even tried to look in to it I might have been more reasonable but just a flat can’t help you
0% loyalty/ customer good will from this experience and judging by facebooks bulk page comments, I’m not alone.
29 July 2026
Unprompted review
Reply from bulk.com/uk
Hi Jono,
Thank you for taking the time to share your feedback.
I am truly sorry to hear about the mix-up in your order, and I want to assure you that this matter is being taken very seriously.
Please fill out this form https://help.bulk.com/hc/en-gb/requests/new with more details, and we’ll look into this further to make sure we improve.
Your feedback is essential!
Kind regards,
Leeza
Customer Champion
Bulk™
Serious increase in pricing
I have a serious issue with your pricing and advertising of the same. The whey protein I have bought from you guys for 18 months has shot up in price yet advertised at up to 75% off! So disappointing. I already did a review regarding this and your response referred me to a web address which doesn’t exist. Why am i so disappointed? Because I love the product and have yet to find a make as delicious (vanilla whey).
27 July 2026
Reply from bulk.com/uk
Hello Chrissy,
Thank you very much for sharing your experience with us.
We’re truly sorry to hear about your experience. We’ve reached out to you via email so we can discuss the situation in more detail and work together toward a solution.
Kind regards,
Yogesh
Customer Champion
Bulk™
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.