bulk.com/uk Reviews 

68,566
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 15,381 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality, fantastic flavours, and smooth texture of the fitness supplements and protein powders available. People also highlight the reliable, fast delivery service alongside the unbeatable prices and straightforward ordering process across the website. However, some reviewers were not happy with receiving incorrect items or encountering unexpected issues during the delivery process. A few consumers also mentioned that certain product flavors tasted unpleasant or that specific package sizes and formulations did not meet expectations. Others noted that they encountered minor inconveniences regarding product availability or website options.

What people talk about most

Product

Clients share positive opinions on product quality, noting that items are well produced, mix well, and offer... See more

Delivery service

Customers report overwhelmingly positive experiences with the delivery service, often highlighting the fast... See more

Quality

Customers consistently note positive experiences with quality, highlighting that products like whey isolates... See more

Order

Reviewers mention ambiguous feedback about order experiences, highlighting both very positive and highly... See more

Price

Reviewers highlight positive aspects of price, noting that products are reasonably priced and offer... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Should have been next day delivery but ended up taking a few days although it didn’t cost anything so not the end of the world. A bit pricey for whey protein but cheaper than MyProtein as they didn’t... See more

Company replied

Rated 5 out of 5 stars

My favourite brand of protein powder. Plenty of options for different diets, and lots of other products/supplements as well. Always fast to dispatch, even without the plus membership. The protein so... See more

Company replied

Rated 5 out of 5 stars

Really impressed with Bulk. The products are good quality, easy to use, and fit well around training. The protein mixes well, tastes good, and doesn’t sit heavy, which is important when you’re trainin... See more

Company replied

Rated 5 out of 5 stars

I recently purchased Bulk’s Vegan Protein Powder in the Chocolate Cookies flavour and I’m really enjoying it. It has a nice chocolatey taste, mixes well, and is easy to include in my daily routine. I’... See more

Company replied


Company details

  1. #148 of 234 best companies in Fitness and nutrition

About bulk.com/uk

Written by the company

ABOUT US

From humble spare bedroom beginnings in 2006, Bulk Powders have evolved into the incredible Bulk™. We believe that health and nutrition is for everyone, no matter who you are or what you do. With transparency as our guiding light, our state-of-the-art facilities craft over 80% of your favourite Bulk™ goodies, using eco-friendly packaging and premium ingredients. With flavours that make your taste buds tingle, we ensure you’re getting the absolute best supplements to support your fitness and nutrition goals, every single time.

THIS IS BULK™

We're committed to creating world-class nutrition for every step of your journey.

LEAD, DON’T FOLLOW

We constantly push ourselves to be the best and have done since day one – we never compromise and neither should our customers. The best ingredients, the best formulations, the best taste, the best choice, the best service and the best brand experience.

CHAMPION OF THE PEOPLE

Champion of the people and a facilitator of choice. We understand that everybody and every body is different. We’re an open book of knowledge and expertise, empowering our customers to make decisions that fit their goals and feel right for them.

Our extensive range offers something for everyone.

PRACTICE MAKES PROGRESS

We celebrate the effort, routine and commitment it takes to look and feel good.

Goals evolve and priorities change. We’re a brand for every target, every win and every step along the way.

By sharing our journey and the journeys of those who inspire us, we build a foundation of trust with our customers, ambassadors and partners. Building a global community for the brand.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

69k reviews

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4.4

All reviews

(68,566)

14,951 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
pure whey

Rated 5 out of 5 stars

My first experience using BULK pure whey protein

My son for my birthday gave me 1 kg of BULK pure whey protein. After using it for a short while, I was totally hooked. Great taste vanilla, easy to follow directions, and included a measuring scoop. I already had a measuring mixer, so I didn’t need one. But, everything needed is available from BULK . When it came to my ordering more, I said that my son had recommended me. I received a welcome discount, so I was really pleased with my purchase. This time I have 2.5kg banana flavour, so should keep me going for a while. I’ll certainly reuse BULK , and recommend when I can. 👏 😀

18 April 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hey,

Thank you for sharing your experience! We're so glad to hear that you enjoyed the Pure Whey Protein and that the vanilla flavour was a hit. It's great to know that your son introduced you to Bulk, and we're delighted you took advantage of the welcome discount. The banana flavour is a fantastic choice, and we hope it keeps you just as hooked!

We truly appreciate your recommendation and look forward to being part of your fitness journey for a long time to come.

Thanks,

Elena,

Bulk Customer Support

Rated 3 out of 5 stars

Price of whey isolate has increased…

Price of whey isolate has increased from circa £70 for 2.5kg to £95 which is extremely expensive

So had to resort to buying normal whey powder instead

22 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi,

Thank you for getting back to us with your feedback. 

We totally get that price increases are never welcome, and we would like to explain that they are a result of market inflation, which affects the cost of logistics and production. We try to keep these increases as low as possible without affecting the quality of the products that you have come to love.

We would like to reassure you that we constantly strive to provide competitive prices without compromising on the high level of quality which you've grown to expect from us. We also offer frequent promotions and discounts during the year so you receive the best that we can provide.

Please fill out this https://help.bulk.com/hc/en-gb/requests/new to let us know more about your concerns, and we’ll be happy to assist you further.

Kind regards,

Yogesh
Customer Champion
Bulk™

Rated 5 out of 5 stars

Reliable and the cheapest option for…

Reliable and the cheapest option for whey isolate powder online.

20 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hey,

Thank you for your kind words! We're glad to hear you find our whey isolate powder reliable and competitively priced. We aim to provide high-quality products at great value, and it's great to know we're meeting your expectations.

Thanks,

Maya,

Bulk Customer Support

Rated 5 out of 5 stars

Whey protein and Creatine monohydrate powder powder

Super-fast delivery, good price.

I’ll be able to say more about the effects of the protein and creatine—and any desired or unwanted side effects—once I’ve finished using the product.
I hope both the protein and creatine do their job without any adverse effects.
So far, I recommend them.

20 July 2026
Unprompted review
bulk.com/uk logo

Reply from bulk.com/uk

Hey,

Thank you for sharing your experience so far! We're glad to hear you're happy with the delivery speed and pricing. We hope the whey protein and creatine meet your expectations, and we’d love to hear your thoughts once you’ve had a chance to use them more.

Thanks again for recommending us!

Maya,

Bulk Customer Support

Rated 1 out of 5 stars

Disgusting

If i could give negative points i would. I received a fully sealed bag of whey protein isolate powder contaminated with dead carpet beetles. Bulk have completely ignored this, despite photographic evidence, and also the fact that others have spotted black bits in their powders. Disgusting company with zero regard for its customers, serious QC ussues.

And now Bulk claim the issue is resolved you are having a laugh!!!
Worst company ever!!

21 June 2026
Unprompted review
bulk.com/uk logo

Reply from bulk.com/uk

Hi Michelle,

We're very sorry to hear about the issues with your order.

Providing you with the best customer experience and timely delivery is our top priority.

From your communications with our team, I understand this issue has been addressed. We would be happy to offer you some compensation if you create an account with us. However, since your order was placed through Amazon, we do not have access to your order details, so you will need to contact Amazon directly.

Amazon handles the packaging, storage, and delivery of orders placed through their platform. Therefore, we do not have direct insight or control over these orders, nor do we manage compensation for them. If you have any further questions about your purchase, we recommend reaching out to Amazon.

For future purchases, we suggest ordering directly through our website. This ensures a smoother process and allows us to assist you more efficiently if any issues arise.

I hope this information is helpful!

Although we hope you won’t need to, if there is anything else we can assist with in the future, please don’t hesitate to contact us using one of the options on our website. Alternatively, you can update your review with your order number, and we’ll be happy to reach out.
Hope you have a great day.

Kind regards,

Leeza
Customer Champion
Bulk™

Rated 5 out of 5 stars

Whey Protein

Great website. And a very quick delivery

20 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hey,

Thank you for your kind words! We're delighted to hear you found our website easy to use and that your delivery arrived quickly. We look forward to helping you with your fitness journey again soon!

Thanks,

Leo,

Bulk Customer Support

Rated 5 out of 5 stars
bulk.com/uk logo

Reply from bulk.com/uk

Hey Chris,

Thank you for your kind words! We're delighted to hear that you're enjoying the quality of our whey protein. It's great to know our products are meeting your expectations.

Thanks,

Elena,

Bulk Customer Support

Rated 1 out of 5 stars

Ordered 1x whey isolate and 1x…

Ordered 1x whey isolate and 1x Creatine, and received 2x whey isolate

16 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi,

Thank you for providing your feedback.

I am truly sorry to hear about the mix-up in your order, and I want to assure you that this matter is being taken very seriously. I've immediately escalated the issue to our warehouse team to prevent any such errors in the future.

We've sent you an email with the resolution. I would request you to please check your email and responded back to us on the follow-up ticket.

Kind regards,

Puneet
Customer Champion
Bulk™

Rated 5 out of 5 stars

Top tier supplements supplier...

Bulk powders are now my go to supplement company, their pure whey is great quality and value.
Some other companies really take the piss with their prices, so it's refreshing that Bulk still offer superb value.

15 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi Steve,

Thank you for taking the time to leave a review.

We are delighted to hear that our product met your expectations and that you had a positive experience with our company.

Kind regards,

Leeza
Customer Champion
Bulk™

Rated 5 out of 5 stars

A brand with Care

Ive not yet tried the clear whey protein I bought, but in a recent incident my parcel had been left by Evri at the gate / not delivered to the door which I made the Bulk team aware (on a Sunday by the way!) and I got a resolution in just hours to giving them information. Not only they started investigation but made sure that I didnt have to wait for the products whist the incident was being dealt with. I am impressed by the customer service and support. KUDOS!

18 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi Hameed,

Appreciate you taking the time to write a review. It's awesome to hear that our customer service team gave you a positive experience.

Hope you have a great day.

Kind regards,

Rajender
Customer Champion Bulk™

Rated 5 out of 5 stars

Product is good (pure protein)

Product is good (pure protein). I have been using this for a couple of years now.
I ordered on the 16th and it arrived the next day. You can't do better than that.

17 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hey,

Thank you for your kind review and for being a loyal customer over the years! We're delighted to hear that you're enjoying our pure protein and that your recent order arrived so quickly. We aim to provide both quality products and efficient service, so it's great to know we're meeting your expectations.

Thanks again for your support, and we look forward to serving you in the future!

Kai,

Bulk Customer Support

Rated 5 out of 5 stars

Great prices and quality

I tried bulk after seeing the crazy prices on My Protein. I ordered the same products at Bulk for half the price. The quality is superb and shipping was fast. Expiry date on the whey Protein was 2 years so really fresh. Bulk keeps you up to date throughout shipping process. Will definitely be using Bulk from now on.

16 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi Roger,

Thank you for taking the time to leave us your feedback on Trust Pilot. 

We're happy to hear that you were impressed with our pricing. 

Thank you for choosing us as your preferred source for affordable and quality products!

Hope you have a great day.

Kind regards,

Soni
Customer Champion
Bulk™

Rated 2 out of 5 stars

Prices keep increasing

I been using bulk since 2019/20. i have always liked bulk as it was affordable and good quality. In the last few years I have noticed the prices increasing so much. Within 3 weeks the price of pure whey 2.5kg went from £59.99 to 67.99! Are we going to reach a point where its going to cost £80?

13 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi Mustafa,

Thank you for getting back to us with your feedback. 

We totally get that price increases are never welcome, and we would like to explain that they are a result of market inflation, which affects the cost of logistics and production. We try to keep these increases as low as possible without affecting the quality of the products that you have come to love.

We have already reached out to you by email to further discuss the issue and address any queries that you may have.

Kind regards,

Simran
Customer Champion
Bulk™

Rated 3 out of 5 stars

white chocolate protein powder

The white chocolate pure whey flavour is terrible, tastes chemically, I’d recommend the normal chocolate flavour over the white one

13 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi Humza,

Thank you very much for taking the time to give your experience. We're so sorry we missed the mark —we understand how frustrating that is.

We've emailed you so we can talk about it and work it out together.

Your feedback is vital to helping us improve, and we value the opportunity to make it right and show you the level of service that we can provide.

Hope you have a great day.

Kind regards,

Rajender
Customer Champion Bulk™

Rated 5 out of 5 stars

Whey protein review

Quick delivery. Great packaging and excellent product quality.

12 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hey,

Thank you for your kind words! We're delighted to hear that you were pleased with the quick delivery, great packaging, and the quality of our whey protein. Your satisfaction means a lot to us, and we look forward to supporting your fitness journey again soon.

Thanks,

Elena,

Bulk Customer Support

Rated 5 out of 5 stars

Great product the protein shake taste…

Great product the protein shake taste amazing, best ive had and I've tried a few, the Creatin is totally pure, also the Biotin tablets work really well.
BULK keep up the great work

15 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hello Fiona,

This is great news. Thank you so much for your positive feedback. We hope to see you again soon.

Kind regards,

Yogesh
Customer Champion
Bulk™

Rated 5 out of 5 stars

The Clear Whey Isolate

My Clear Whey Isolate, peach ice tea flavour tastes amazing. Packaged well and a speedy delivery.

15 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi Beverley,

Thank you for taking the time to leave us your feedback on Trust Pilot.

Thank you so much for taking the time to rate us. It’s great to know we’re on the right track.

Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.

Hope you have a great day.

Rated 5 out of 5 stars

Great flavours

Very fast delivery, ordered day before and got day after. Flavours are great, (i get the whey protein) great with oats, yoghurt, not grainy either. Dont taste artificial imo, good price too.

15 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hello Francesca,

A positive review is like that post-workout feeling. It’s the best. Thank you for taking the time to rate us.

Kind regards,

Yogesh
Customer Champion
Bulk™

Rated 1 out of 5 stars

Undrinkable Product

Undrinkable Product.
I use protein powder frequently and thought I’d try BULK as I’ve had some of their other products and they’re relatively clean.
However the Vanilla Whey Protein Powder contains so much Stevia and other additives it is sickly sweet and leaves a disgusting after taste.
I emailed customer service and received a poor response with a paltry offer of a small discount code.
This is a stark contrast to another well known protein powder provider with whom I had an issue with 2 years ago and provided an outstanding response.
I will not be purchasing any further BULK products. They are cheaply made and full of additives. Disappointed.

12 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi,

Thanks for taking the time to review. 

We're sorry to hear our product didn't meet expectations this time around. We understand how disappointing it is when a product does not work as anticipated.

We've emailed you with the resolution. I would request you to please check your email and responded back to us on the follow-up ticket.

Kind regards,

Puneet
Customer Champion
Bulk™

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