bulk.com/uk Reviews 

68,611
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 15,381 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality, fantastic flavours, and smooth texture of the fitness supplements and protein powders available. People also highlight the reliable, fast delivery service alongside the unbeatable prices and straightforward ordering process across the website. However, some reviewers were not happy with receiving incorrect items or encountering unexpected issues during the delivery process. A few consumers also mentioned that certain product flavors tasted unpleasant or that specific package sizes and formulations did not meet expectations. Others noted that they encountered minor inconveniences regarding product availability or website options.

What people talk about most

Product

Clients share positive opinions on product quality, noting that items are well produced, mix well, and offer... See more

Delivery service

Customers report overwhelmingly positive experiences with the delivery service, often highlighting the fast... See more

Quality

Customers consistently note positive experiences with quality, highlighting that products like whey isolates... See more

Order

Reviewers mention ambiguous feedback about order experiences, highlighting both very positive and highly... See more

Price

Reviewers highlight positive aspects of price, noting that products are reasonably priced and offer... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Should have been next day delivery but ended up taking a few days although it didn’t cost anything so not the end of the world. A bit pricey for whey protein but cheaper than MyProtein as they didn’t... See more

Company replied

Rated 5 out of 5 stars

My favourite brand of protein powder. Plenty of options for different diets, and lots of other products/supplements as well. Always fast to dispatch, even without the plus membership. The protein so... See more

Company replied

Rated 5 out of 5 stars

Really impressed with Bulk. The products are good quality, easy to use, and fit well around training. The protein mixes well, tastes good, and doesn’t sit heavy, which is important when you’re trainin... See more

Company replied

Rated 5 out of 5 stars

I recently purchased Bulk’s Vegan Protein Powder in the Chocolate Cookies flavour and I’m really enjoying it. It has a nice chocolatey taste, mixes well, and is easy to include in my daily routine. I’... See more

Company replied


Company details

  1. #146 of 234 best companies in Fitness and nutrition

About bulk.com/uk

Written by the company

ABOUT US

From humble spare bedroom beginnings in 2006, Bulk Powders have evolved into the incredible Bulk™. We believe that health and nutrition is for everyone, no matter who you are or what you do. With transparency as our guiding light, our state-of-the-art facilities craft over 80% of your favourite Bulk™ goodies, using eco-friendly packaging and premium ingredients. With flavours that make your taste buds tingle, we ensure you’re getting the absolute best supplements to support your fitness and nutrition goals, every single time.

THIS IS BULK™

We're committed to creating world-class nutrition for every step of your journey.

LEAD, DON’T FOLLOW

We constantly push ourselves to be the best and have done since day one – we never compromise and neither should our customers. The best ingredients, the best formulations, the best taste, the best choice, the best service and the best brand experience.

CHAMPION OF THE PEOPLE

Champion of the people and a facilitator of choice. We understand that everybody and every body is different. We’re an open book of knowledge and expertise, empowering our customers to make decisions that fit their goals and feel right for them.

Our extensive range offers something for everyone.

PRACTICE MAKES PROGRESS

We celebrate the effort, routine and commitment it takes to look and feel good.

Goals evolve and priorities change. We’re a brand for every target, every win and every step along the way.

By sharing our journey and the journeys of those who inspire us, we build a foundation of trust with our customers, ambassadors and partners. Building a global community for the brand.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

69k reviews

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4.4

All reviews

(68,611)

14,986 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
clear whey

Rated 3 out of 5 stars

Serious increase in pricing

I have a serious issue with your pricing and advertising of the same. The whey protein I have bought from you guys for 18 months has shot up in price yet advertised at up to 75% off! So disappointing. I already did a review regarding this and your response referred me to a web address which doesn’t exist. Why am i so disappointed? Because I love the product and have yet to find a make as delicious (vanilla whey).

27 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hello Chrissy,

Thank you very much for sharing your experience with us.

We’re truly sorry to hear about your experience. We’ve reached out to you via email so we can discuss the situation in more detail and work together toward a solution.

Kind regards,

Yogesh
Customer Champion
Bulk™

Rated 4 out of 5 stars

Normal whey great. Clear whey not so much

The speed of delivery was fantastic and packaged up well.
The normal protein is so good, we love it! Particularly the salted caramel flavour. I tried the clear whey for the first time too and didn’t like it so much- it has a very artificial flavour— I’ll power through drinking it but won’t buy it again. I’ve had other clear wheys which are much nicer to be honest.
Service is great though

26 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi,

Thank you for sharing this feedback — it’s wonderful to hear that our delivery speed, packaging, and service all met your expectations, and we’re delighted that you’re enjoying the normal protein, especially the salted caramel flavour.

Regarding the clear whey, we understand your experience. Flavour and texture can be very personal, and while many customers enjoy the lighter, juice‑style profile, others prefer the creamier traditional whey. Your comment about the taste feeling a bit artificial is valuable, and we’ll make sure it’s passed along to our product team.

We’re sorry it didn’t hit the mark for you, but we truly appreciate you giving it a try — and we’re glad to hear you’ll still make use of it even if it’s not one you’d repurchase. If you ever want help finding a flavour or product that better suits your preferences, our team is always happy to assist.

Thank you again for your kind words about our service and for taking the time to leave a review.

Kind regards,

Puneet
Customer Champion
Bulk™

Rated 5 out of 5 stars

Couldn't Be Happier with My Order! ⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

Fantastic experience from start to finish! My order arrived the very next day, even though I only paid for standard delivery, which was a great surprise.

I ordered the Pure Whey Protein in Vanilla, and it tastes absolutely delicious. I also bought one of the protein shakers, which is great quality and works perfectly.

The creatine is excellent too. Overall, I'm really happy with everything and will definitely be ordering from Bulk again.

Thank you so much!

27 July 2026
Unprompted review
bulk.com/uk logo

Reply from bulk.com/uk

Hey Alfie,

Thank you for your kind words! We're so pleased to hear that your order arrived quickly and that you're enjoying the Pure Whey Protein in Vanilla, as well as the shaker and creatine. It's great to know everything met your expectations.

We look forward to your next order and are always here to help if you need anything.

Thanks,

Zara,

Bulk Customer Support

Rated 5 out of 5 stars

The best products out there

The best products out there. The clear protein powders come in a variety of fruity flavours. I'm finally getting the protein I need whilst drinking a fruity drink. Next day delivery. You can also add your colagen and creatine powders in there in one go. Brilliant

25 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hey Shan,

Thank you for your kind words! We're delighted to hear that you're enjoying our clear protein powders and the variety of fruity flavours. It's great to know they're helping you meet your protein needs while staying refreshing. Adding collagen and creatine powders is a smart touch too!

We look forward to serving you again soon.

Thanks,

Leo,

Bulk Customer Support

Rated 5 out of 5 stars

Products are excellent

Products are excellent, the whey protein is simple the best I’ve used, mixes easily and fully.
I do use it mostly in my Greek yogurt.
The clear whey is the first I’ve tried and again mixes well taste great.
The website is clear and easy to use customer service and delivery again first class.

22 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hey,

Thank you for your kind words! We're so pleased to hear that you're enjoying both the whey protein and the clear whey - it’s great to know they mix well and fit perfectly into your routine. It’s also fantastic to hear that you’ve had a smooth experience with our website, customer service, and delivery.

We look forward to supporting you on your fitness journey!

Thanks,

Kai,

Bulk Customer Support

Rated 5 out of 5 stars

Bulk Whey Protein - Vanilla

The Vanilla flavour is absolutely perfect, has milkshake consistency even in water. At this price point I think bulk is the best option in the market. Former Myprotein customer, will now stick to bulk.

21 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi Ahmed,

A positive review is like that post-workout feeling. It’s the best. Thank you for taking the time to rate us.

Hope you have a great day.

Kind regards,

Rajender
Customer Champion Bulk™

Rated 5 out of 5 stars

Positive results

Fast delivery, I use half the scoop amount daily so the pouch lasts a month, after 2 months face is very clear, smooth and bright, will buy for a 3rd time.

21 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hey,

Thank you for sharing your experience! We're so pleased to hear that you're seeing such positive results and that you're happy with the delivery speed. It's great to know you're planning to purchase again - we truly appreciate your loyalty.

Thanks,

Maya,

Bulk Customer Support

Rated 5 out of 5 stars

The site is easy to navigate and once…

The site is easy to navigate and once purchased, the products arrived really quickly. The white chocolate whey protein is unbelievably good and so is the vanilla creatine. It was also great buying products that were in the sale.

24 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hey,

Thank you for your kind words! We're so pleased to hear that you found our site easy to use and that your order arrived quickly. It's great to know you're enjoying the white chocolate whey protein and vanilla creatine - they're definitely customer favourites! We're also glad you could take advantage of our sale.

We look forward to seeing you again soon!

Thanks,

Maya,

Bulk Customer Support

Rated 5 out of 5 stars

Needed to order some protein and found…

Needed to order some protein and found the information given very helpful
The items I ordered arrived the next day
I bought whey protein vanilla flavour and tastes great and mixes well

24 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hey,

Thank you for your kind review! We're so pleased to hear that you found our product information helpful and that your order arrived promptly. It's great to know you're enjoying the vanilla whey protein and that it mixes well for you.

We look forward to helping you with your fitness journey again soon!

Thanks,

Elena,

Bulk Customer Support

Rated 5 out of 5 stars

My first experience using BULK pure whey protein

My son for my birthday gave me 1 kg of BULK pure whey protein. After using it for a short while, I was totally hooked. Great taste vanilla, easy to follow directions, and included a measuring scoop. I already had a measuring mixer, so I didn’t need one. But, everything needed is available from BULK . When it came to my ordering more, I said that my son had recommended me. I received a welcome discount, so I was really pleased with my purchase. This time I have 2.5kg banana flavour, so should keep me going for a while. I’ll certainly reuse BULK , and recommend when I can. 👏 😀

18 April 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hey,

Thank you for sharing your experience! We're so glad to hear that you enjoyed the Pure Whey Protein and that the vanilla flavour was a hit. It's great to know that your son introduced you to Bulk, and we're delighted you took advantage of the welcome discount. The banana flavour is a fantastic choice, and we hope it keeps you just as hooked!

We truly appreciate your recommendation and look forward to being part of your fitness journey for a long time to come.

Thanks,

Elena,

Bulk Customer Support

Rated 5 out of 5 stars

Easy to use site

Easy to use site. Delivery information clear and delivered free and within 2 days.

23 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi,

Thank you for taking the time to leave us your feedback on Trust Pilot.

It's great to hear that our fast delivery met your needs. Thank you for choosing us as your preferred source for quality products.

Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.

Hope you have a great day.

Kind regards,

Shivani
Customer Champion
Bulk™

Rated 1 out of 5 stars

Disgusting bitter and artificial

I bought clear protein, mango and orange flavour electrolyte, creatine and powder peanut butter and all bar the powdered peanut butter is disgusting! It tastes so bad I think I might actually have to throw it away. The clear protein and electrolyte are artificial and the creatine is bitter. Not happy! Have spent £70 and most of the order is a waste.

20 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi Victoria,

Thank you for taking the time to leave us your feedback on Trust Pilot. 

We’re sorry to hear the products didn’t meet your expectations.

We highly value your feedback as it helps us to look at opportunities to improve our products and services.

To assist you better, I have contacted you at your registered email address concerning your inquiry.

Hope you have a great day.

Kind regards,

Shiv
Customer Champion
Bulk™

Rated 3 out of 5 stars

Price of whey isolate has increased…

Price of whey isolate has increased from circa £70 for 2.5kg to £95 which is extremely expensive

So had to resort to buying normal whey powder instead

22 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi,

Thank you for getting back to us with your feedback. 

We totally get that price increases are never welcome, and we would like to explain that they are a result of market inflation, which affects the cost of logistics and production. We try to keep these increases as low as possible without affecting the quality of the products that you have come to love.

We would like to reassure you that we constantly strive to provide competitive prices without compromising on the high level of quality which you've grown to expect from us. We also offer frequent promotions and discounts during the year so you receive the best that we can provide.

Please fill out this https://help.bulk.com/hc/en-gb/requests/new to let us know more about your concerns, and we’ll be happy to assist you further.

Kind regards,

Yogesh
Customer Champion
Bulk™

Rated 5 out of 5 stars

Reliable and the cheapest option for…

Reliable and the cheapest option for whey isolate powder online.

20 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hey,

Thank you for your kind words! We're glad to hear you find our whey isolate powder reliable and competitively priced. We aim to provide high-quality products at great value, and it's great to know we're meeting your expectations.

Thanks,

Maya,

Bulk Customer Support

Rated 5 out of 5 stars

Whey protein and Creatine monohydrate powder powder

Super-fast delivery, good price.

I’ll be able to say more about the effects of the protein and creatine—and any desired or unwanted side effects—once I’ve finished using the product.
I hope both the protein and creatine do their job without any adverse effects.
So far, I recommend them.

20 July 2026
Unprompted review
bulk.com/uk logo

Reply from bulk.com/uk

Hey,

Thank you for sharing your experience so far! We're glad to hear you're happy with the delivery speed and pricing. We hope the whey protein and creatine meet your expectations, and we’d love to hear your thoughts once you’ve had a chance to use them more.

Thanks again for recommending us!

Maya,

Bulk Customer Support

Rated 1 out of 5 stars

Disgusting

If i could give negative points i would. I received a fully sealed bag of whey protein isolate powder contaminated with dead carpet beetles. Bulk have completely ignored this, despite photographic evidence, and also the fact that others have spotted black bits in their powders. Disgusting company with zero regard for its customers, serious QC ussues.

And now Bulk claim the issue is resolved you are having a laugh!!!
Worst company ever!!

21 June 2026
Unprompted review
bulk.com/uk logo

Reply from bulk.com/uk

Hi Michelle,

We're very sorry to hear about the issues with your order.

Providing you with the best customer experience and timely delivery is our top priority.

From your communications with our team, I understand this issue has been addressed. We would be happy to offer you some compensation if you create an account with us. However, since your order was placed through Amazon, we do not have access to your order details, so you will need to contact Amazon directly.

Amazon handles the packaging, storage, and delivery of orders placed through their platform. Therefore, we do not have direct insight or control over these orders, nor do we manage compensation for them. If you have any further questions about your purchase, we recommend reaching out to Amazon.

For future purchases, we suggest ordering directly through our website. This ensures a smoother process and allows us to assist you more efficiently if any issues arise.

I hope this information is helpful!

Although we hope you won’t need to, if there is anything else we can assist with in the future, please don’t hesitate to contact us using one of the options on our website. Alternatively, you can update your review with your order number, and we’ll be happy to reach out.
Hope you have a great day.

Kind regards,

Leeza
Customer Champion
Bulk™

Rated 5 out of 5 stars

Whey Protein

Great website. And a very quick delivery

20 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hey,

Thank you for your kind words! We're delighted to hear you found our website easy to use and that your delivery arrived quickly. We look forward to helping you with your fitness journey again soon!

Thanks,

Leo,

Bulk Customer Support

Rated 5 out of 5 stars
bulk.com/uk logo

Reply from bulk.com/uk

Hey Chris,

Thank you for your kind words! We're delighted to hear that you're enjoying the quality of our whey protein. It's great to know our products are meeting your expectations.

Thanks,

Elena,

Bulk Customer Support

Rated 1 out of 5 stars

Ordered 1x whey isolate and 1x…

Ordered 1x whey isolate and 1x Creatine, and received 2x whey isolate

16 July 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi,

Thank you for providing your feedback.

I am truly sorry to hear about the mix-up in your order, and I want to assure you that this matter is being taken very seriously. I've immediately escalated the issue to our warehouse team to prevent any such errors in the future.

We've sent you an email with the resolution. I would request you to please check your email and responded back to us on the follow-up ticket.

Kind regards,

Puneet
Customer Champion
Bulk™

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