bulk.com/uk Reviews 

68,521
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 15,381 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality, fantastic flavours, and smooth texture of the fitness supplements and protein powders available. People also highlight the reliable, fast delivery service alongside the unbeatable prices and straightforward ordering process across the website. However, some reviewers were not happy with receiving incorrect items or encountering unexpected issues during the delivery process. A few consumers also mentioned that certain product flavors tasted unpleasant or that specific package sizes and formulations did not meet expectations. Others noted that they encountered minor inconveniences regarding product availability or website options.

What people talk about most

Product

Clients share positive opinions on product quality, noting that items are well produced, mix well, and offer... See more

Delivery service

Customers report overwhelmingly positive experiences with the delivery service, often highlighting the fast... See more

Quality

Customers consistently note positive experiences with quality, highlighting that products like whey isolates... See more

Order

Reviewers mention ambiguous feedback about order experiences, highlighting both very positive and highly... See more

Price

Reviewers highlight positive aspects of price, noting that products are reasonably priced and offer... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Should have been next day delivery but ended up taking a few days although it didn’t cost anything so not the end of the world. A bit pricey for whey protein but cheaper than MyProtein as they didn’t... See more

Company replied

Rated 5 out of 5 stars

My favourite brand of protein powder. Plenty of options for different diets, and lots of other products/supplements as well. Always fast to dispatch, even without the plus membership. The protein so... See more

Company replied

Rated 5 out of 5 stars

Really impressed with Bulk. The products are good quality, easy to use, and fit well around training. The protein mixes well, tastes good, and doesn’t sit heavy, which is important when you’re trainin... See more

Company replied

Rated 5 out of 5 stars

I recently purchased Bulk’s Vegan Protein Powder in the Chocolate Cookies flavour and I’m really enjoying it. It has a nice chocolatey taste, mixes well, and is easy to include in my daily routine. I’... See more

Company replied


Company details

  1. #145 of 235 best companies in Fitness and nutrition

About bulk.com/uk

Written by the company

ABOUT US

From humble spare bedroom beginnings in 2006, Bulk Powders have evolved into the incredible Bulk™. We believe that health and nutrition is for everyone, no matter who you are or what you do. With transparency as our guiding light, our state-of-the-art facilities craft over 80% of your favourite Bulk™ goodies, using eco-friendly packaging and premium ingredients. With flavours that make your taste buds tingle, we ensure you’re getting the absolute best supplements to support your fitness and nutrition goals, every single time.

THIS IS BULK™

We're committed to creating world-class nutrition for every step of your journey.

LEAD, DON’T FOLLOW

We constantly push ourselves to be the best and have done since day one – we never compromise and neither should our customers. The best ingredients, the best formulations, the best taste, the best choice, the best service and the best brand experience.

CHAMPION OF THE PEOPLE

Champion of the people and a facilitator of choice. We understand that everybody and every body is different. We’re an open book of knowledge and expertise, empowering our customers to make decisions that fit their goals and feel right for them.

Our extensive range offers something for everyone.

PRACTICE MAKES PROGRESS

We celebrate the effort, routine and commitment it takes to look and feel good.

Goals evolve and priorities change. We’re a brand for every target, every win and every step along the way.

By sharing our journey and the journeys of those who inspire us, we build a foundation of trust with our customers, ambassadors and partners. Building a global community for the brand.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

69k reviews

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4.4

All reviews

(68,521)

14,888 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
clear whey

Rated 4 out of 5 stars

Ordering was super easy

Ordering was super easy. Recently bought vanilla whey protein, which is extremely easy to mix and actually tastes like a milkshake so highly recommended. Also purchased the vitamin c and collagen supplement unflavoured and to be honest it’s horrible. It tastes extremely artificial and is unpleasant. Delivery has always been quick and the products good, particularly the whey protein and pre-advanced workout. Would def recommend bulk and a cheeky gift every now and then with a purchase would be the cherry on top.

4 September 2026
Rated 5 out of 5 stars

Easy and clear to order and goods came…

Easy and clear to order and goods came earlier than expected

6 September 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hey, Dee,

Thank you for your kind review! We're delighted to hear that you found the ordering process straightforward and that your order arrived ahead of schedule. We hope you enjoy your products and look forward to serving you again soon.

Thanks,

Zara,

Bulk Customer Support

Rated 5 out of 5 stars

First time buying

First time buying after a recommendation from a friend and now will be this consistently, mass gainer has significantly better macros than my protein’s mass gainer. Although the total serving size is somewhat smaller, the frequent sales and access to student discount makes the cost per serving roughly the same. better quality, lower price.

Cream of rice is top notch though I wouldn’t recommend the recommended ratio of 50:250 rice to water, you really taste the water. I do 100:300 rice:milk the texture is much nicer and feel like I’m actually eating food instead of a soup. topped this with a whey drip (whey also from bulk) blueberries, bananas, walnuts and bulks peanut butter (another great buy if you can spare the cash) keeps me full till lunch time which is something I struggled with.

Whey is whey I can’t complain the cinnamon is my favourite has a slight funky taste if you don’t add as much liquid but not the end of the world

Bought some straps too on the stiffer side might need to break them in a bit before I review them properly

5 September 2026
Rated 5 out of 5 stars

Fantastic company with excellent products…

Excellent web site with clear information about each product. The delivery time is superb and items come well packaged. So pleased I decided to start using BULK. No complaints whatsoever.

2 September 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hey Patricia,

Thank you for your kind words! We're so pleased to hear that you're enjoying our products and found our website helpful. It's great to know that our delivery service and packaging met your expectations too. We're thrilled to have you as part of the Bulk community and look forward to supporting you on your fitness journey.

Thanks,

Leo,

Bulk Customer Support

Rated 5 out of 5 stars

I’m a frequent flyer with Bulk whey

I’m a frequent flyer with Bulk whey protein and creatine. Excellent product, highly recommended.

2 September 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hey,

Thank you for being such a loyal customer and for sharing your kind words about our whey protein and creatine! We're delighted to hear that you find our products excellent and would recommend them. Your support means a lot to us, and we look forward to continuing to fuel your fitness journey.

Thanks,

Kai,

Bulk Customer Support

Rated 3 out of 5 stars

Grainy

After many years using pure whey protein powder as a milkshake after exercise, I've always found this smooth and tasty.

I decided to try pure whey protein+ which when mixed is very grainy (liquidised porridge) and leaves a raspberry sized pink lump after mixing.

I'll use it up but not my preference over the normal whey protein powder.

On a plus delivery was very quick.

5 September 2026
Rated 5 out of 5 stars

Easy website

Easy website - clear labelling- fast delivery.

5 September 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hey, Melanie,

Thank you for your kind review! We're glad to hear you found our website easy to navigate and appreciated the clear labelling and fast delivery. We hope you enjoy your products and look forward to serving you again soon.

Thanks,

Maya,

Bulk Customer Support

Rated 5 out of 5 stars

Lightning fast delivery

Lightning fast delivery, great prices, clear product information.

I ordered Friday afternoon and received delivery on the Saturday. Everything as expected. No gotchas. No excess packaging.

5 September 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hey,

Thank you for your review! We're so pleased to hear that your order arrived quickly and that you found our prices and product information clear. It's great to know everything met your expectations, and we appreciate your feedback on our packaging too.

Thanks again for choosing Bulk, and we look forward to serving you again soon!

Kai,

Bulk Customer Support

Rated 1 out of 5 stars

Gave me the wrong flavour of protein…

Gave me the wrong flavour of protein powder and didn’t give a replacement. Instead I was given a discount code that doesn’t work on any if the whey protein products as they are all on sale.

5 September 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi there,

Thank you for taking the time to leave us your feedback on Trust Pilot. 

We're truly sorry things weren't quite as they should have been.

Having an incredible experience is incredibly important to us, and it's awful to know we didn't hit the mark this time.

We contacted you via email so we can talk personally, figure out what went wrong, and work together to determine the best action plan. Your feedback really means the world to us, and everyone is on board in making things right.

Hope you have a great day.

Kind regards,

Soni
Customer Champion
Bulk™

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

I’ve been using Bulk products for a while now, especially their Whey Protein, Creatine and DOPE Pre-Workout, and I’m really happy with the quality.

The products are excellent, the prices are very competitive, and delivery is always quick and reliable. Great value for money without compromising on quality.

Definitely one of my go-to brands for supplements. Highly recommended!

5 September 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hey,

Thank you for your kind words and for being a loyal customer! We're so pleased to hear that you're enjoying our Whey Protein, Creatine, and DOPE Pre-Workout. It's great to know that our quality, pricing, and reliable delivery have made a positive impression.

We look forward to continuing to be one of your go-to brands for supplements!

Thanks,

Maya,

Bulk Customer Support

Rated 5 out of 5 stars

A consistently good experience with Bulk

I’ve been buying from Bulk for years, going back to when they were called Bulk Powders. I regularly buy my protein powders and some supplements from them and have always been happy with the quality, especially considering the prices.

Some of my favourites are the Natural Pure Whey Isolate, Pure Whey Isolate, Clear Whey Isolate, Creatine Monohydrate Powder and Krill Oil.

4 September 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hey,

Thank you for your kind words and for being such a loyal customer over the years! We're so pleased to hear that you're enjoying our products like the Natural Pure Whey Isolate, Clear Whey Isolate, Creatine Monohydrate, and Krill Oil. It's great to know that our quality and value have consistently met your expectations.

We truly appreciate your continued support and look forward to being part of your fitness journey for many more years to come!

Thanks,

Zara,

Bulk Customer Support

Rated 4 out of 5 stars

Bulk: always trusted, for me.

I always use bulk for my protein powder needs. Their clear whey isolates are my particular favourite. Very good, very clear and come in a range of different flavours. Genuinely makes protein drinks easier, like drinking a cordial. They're low calories as well, 1.5 scoops is 30g protein and around 129kcals, so good for cutting and not losing those hard earned muscle gains. I have bought a range of other products from protein shakers to their food stuff such as the fibre complex (a sad reality of high protein, comes with the need for more fibre). Everytime I order, the delivery is fantastic. I'm kept up to speed with where it is and their couriers are always good, too. Only niggle is that you're supposed to get £10 off for orders over £50 and I often don't get it, even though my order didn't include products not included in that deal. However, I still find the price reasonable and really do enjoy them and the service bulk provides. Overall a very good company that I will continue to use.

4 September 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hi Craig,

Thank you for taking the time to leave us your feedback on Trust Pilot.

I’m sorry for the inconvenience you experienced with your order. We’ll share your feedback with the team to help ensure this doesn’t happen again. Thank you so much for taking the time to rate us—it’s great to know we’re on the right track.

Although we hope you won't have to, if there is anything else we can help with in the future, please don't hesitate to reach out to us using one of the options on our website or alternatively update the review with your order number and we'll be happy to reach out.

Hope you have a great day.

Rated 1 out of 5 stars

No free returns in this day and age is…

No free returns in this day and age is completely ridiculous! The sugar content in one of the products I bought is extremely high and it wasnt made very clear when advertised. With it being quite heavy, it will be costly to return it. Now I’m stuff with a product I don’t wish to use. I will take my business elsewhere in the future.

I just wanted to add a response to their reply, I was already unhappy with the service and told them I would take my business elsewhere, their response was to give me a discount on my next order, absolutely shocking ai response. They always stated in their response that they couldn’t help me because my product was open, at no point did I state I had opened the product. Stop using ai to respond to people and get a human to do it! Shocking! Will never buy from bulk again

4 September 2026
bulk.com/uk logo

Reply from bulk.com/uk

Dear,

Thank you so much for taking the time to share your experience with us.

We’re truly sorry to hear that things didn’t go as expected. This isn’t the kind of experience we want for our customers, and we’d love the opportunity to make it right. We’ve sent you an email directly and hope to work together to find the best solution.

We look forward to improving your experience and ensuring your satisfaction moving forward.

Kind regards,
Shivani
Customer Champion
Bulk™

Rated 5 out of 5 stars

Whey and creatine

Very fast delivery from date of order all arrived well packaged and in good condition

6 September 2026
Unprompted review
bulk.com/uk logo

Reply from bulk.com/uk

Hey,

Thank you for your review! We're so pleased to hear that your order arrived quickly and in great condition. It's great to know you're happy with the whey and creatine too. We look forward to supporting you with your fitness goals again soon!

Thanks,

Leo,

Bulk Customer Support

Rated 2 out of 5 stars

This used to be my go-to brand for…

This used to be my go-to brand for protein, but the customer experience has seriously gone downhill.

It feels as though Bulk is trying to squeeze as much as possible out of customers. I ordered exactly the same products in January 2026 for £72. This time, the order cost £125 – an increase of £53 – and I’m getting less product, as the standard pack has been reduced from 1kg to 900g.

They’ve also made discounts unnecessarily difficult to apply. If your basket contains one item that is eligible for a discount and another that is excluded, the coupon is rejected entirely. Previously, the discount would be applied to the eligible item while the excluded product remained at full price. The only workaround now appears to be placing separate orders – a ridiculous and inconvenient system that seems designed to discourage customers from using discounts.

I also had a frustrating experience after accidentally ordering the wrong flavour. The chatbot allowed me to cancel my first order immediately and without any problem. However, when I needed to cancel a second order after speaking to an agent about applying the discount to the items separately, I was told it couldn’t be done – even though the chatbot had just done exactly that automatically.

Finally, the flavours are very hit and miss. I bought the pistachio whey isolate and found it genuinely revolting. I managed one scoop but had to throw the rest away because it tasted so unpleasant. Given the price, that was an enormous waste of money.

After being a regular customer for years, I’ll now be looking elsewhere. I regret not comparing prices sooner – Myprotein appears to offer much better value.

5 September 2026
Unprompted review
bulk.com/uk logo

Reply from bulk.com/uk

Hi Sam,

Thank you for taking the time to leave us your feedback on Trust Pilot.

We're truly sorry to hear we fell short this time. We're unable to find your account using the information provided.

Please complete our webform (https://help.bulk.com/hc/en-gb/requests/new) so we can review your concerns properly and follow up with a resolution.

Hope you have a great day.

Kind regards,

Shiv
Customer Champion
Bulk™

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery. Love that you have beef isolate as I can't consume whey. Very tasty product I get thr chocolate flavor. Good value for money. Overall very happy and will be a repeat customer

3 September 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hey,

Thank you for your kind words! We're so glad to hear that you enjoyed the chocolate-flavoured beef isolate and found it to be a great alternative to whey. It's also wonderful to know that you're happy with the delivery speed and value for money.

We look forward to seeing you again soon!

Thanks,

Elena,

Bulk Customer Support

Rated 5 out of 5 stars

Clear ordering process with regular…

Clear ordering process with regular order despatch/delivery updates and a super fast delivery, bang on projected time, and without paying for super fast delivery.
Five stars all round ! 🫡

3 September 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hey,

Thank you for your kind words! We're so pleased to hear that you found the ordering process clear and appreciated the regular updates. It's great to know your delivery arrived right on time without any extra cost for speed. We look forward to serving you again soon!

Thanks,

Leo,

Bulk Customer Support

Rated 1 out of 5 stars

If I could give -∞ stars, I would

If I could give -∞ stars, I would.
I tasted Basic Whey Protein (I used the Pure Whey previously and they were ok) and to say the least they're the most revolting sh** I've ever tasted in my life.
I really cannot understand how a company like this can make such a disgusting product. It has an awful taste and, also, it feels like it doesn't blend properly (with the right amount of water): it almost feels like sand.
Also, once I started taking it, my stomach started hurting seriously. Like I had serious diarrhea.

Very, very, very disappointed. I will never buy anything from you again, ever.

2 September 2026
Unprompted review
bulk.com/uk logo

Reply from bulk.com/uk

Hi Riccardo,

Thank you for taking the time to leave us your feedback on Trust Pilot. 

We are sorry to hear of the issue you have experienced following consumption of our Basic Whey Protein - Chocolate 2.5kg.

We highly value your feedback as it helps us to look at opportunities to improve our products and services.

To assist you better, I have contacted you at your registered email address concerning your inquiry.

Hope you have a great day.

Kind regards,

Shiv
Customer Champion
Bulk™

Rated 5 out of 5 stars

My second order with Bulk

My second order with Bulk. Delivery and communication excellent, just like before. The Hero brand Whey protein is DELICIOUS!

27 August 2026
bulk.com/uk logo

Reply from bulk.com/uk

Hey,

Thank you for your kind words and for choosing us again for your nutrition needs! We're so pleased to hear that you’re enjoying the Hero Whey Protein and that our delivery and communication met your expectations.

We look forward to serving you again soon!

Thanks,

Zara,

Bulk Customer Support

Rated 1 out of 5 stars

Bulk.com’s Hidden Expiry Trap: Clearance Disguised as a Deal

I recently ordered a 200-capsule tub of the 'Brain Health' supplement. When purchasing bulk quantities, the standard expectation is a reasonable shelf life. Instead, Bulk.com appears to be using full-price orders to clear out old inventory at the customer's expense.

My order arrived in September 2026, and the "Best Before End" date printed on the tub is 12/2026 (Batch BN-5550000059xxx).

Providing just under 3 months of shelf life on a 200-capsule product is completely unacceptable.

Consumers buy these sizes to stock up or to use at their OWN PACE , not to be put on a ticking clock because a retailer wants to offload short-dated batches without offering a clearance warning or a discount.

It does not matter when a customer plans to start taking the supplement; sending products with such a short expiry date without upfront transparency is an extremely poor and deceptive business practice.

4 September 2026
Unprompted review
bulk.com/uk logo

Reply from bulk.com/uk

Hi Dee,

Thank you very much for taking the time to give your experience. We're so sorry we missed the mark —we understand how frustrating that is.

We've sent you an email so we can talk about it and work it out together.

Your feedback is vital to helping us improve, and we value the opportunity to make it right and show you the level of service that we can provide.

Hope you have a great day.

Kind regards,

Rajender
Customer Champion Bulk™

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