I submitted my withdrawal request on the 28th of August and is still outstanding!! I have sent numerous emails asking for updates but get the standard apologies it’s with risk management for review em... See more
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See what reviewers are saying
I’ve had a really smooth experience with Bullwaves so far. What stood out the most is how fast and helpful their Discord mods are, you barely wait before getting a clear response. Their customer sup... See more
Première expérience avec le support Bull waves,pour réclamer un bonus de bienvenu. MILICA la responsable de mon compte a été compréhensive et super réactive et efficace . Merci. First experience wit... See more
Company replied
I had a great experience with Bullwaves Prime. Even though I was using a free account, my payout request was still approved without any issues. The process was smooth and the support team handled ever... See more
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Company details
About BWPrime
Written by the company
Who We Are
Bullwaves is a regulated multi-asset broker trusted by global customers across 100+ countries. Our platform delivers cutting-edge trading technology that enables new traders, professional traders, and financial institutions to navigate the financial markets with innovative tools, providing access to over 150 assets across Forex, Commodities, Indices, and Shares.
Our Commitment to Education
At Bullwaves, we firmly believe that education is key to navigating ever-changing market conditions. This is why we offer comprehensive educational resources and personal coaching to meet the needs of traders at all levels. Our expert team is dedicated to providing high-quality training and continuous support to help our clients develop the skills necessary for trading success.
Innovation & User Experience
We constantly invest in innovation and improving user experience, carefully listening to our community's needs and aiming to exceed their expectations. Our trading platform is designed to be both intuitive and powerful, offering advanced technical analysis tools, real-time charts, and a user-friendly interface that adapts to both beginners and experienced traders.
Join us and start riding the wave of success. With Bullwaves, you'll have access to a complete trading platform, professional educational support, and the tools necessary to navigate financial markets with confidence.
Contact info
CT House, Providence, Mahe, Seychelles
- +248 4373840
- support@bullwaves.com
- prime.bullwaves.com
Breach of guidelines
withdrawal pending 15 business days!!!
I submitted my withdrawal request on the 28th of August and is still outstanding!! I have sent numerous emails asking for updates but get the standard apologies it’s with risk management for review emails. I have emailed 3 times since their last email and now they are completely ignoring me!!! I’m happy to revisit this comment once my withdrawal is processed but they are not acting professionally!! Please give me an update!!!
Desastrosa experiencia
No hay nada más gratificante para un Trader, que el que se vea reflejado todo el esfuerzo que ha hecho al saber llevar la cuenta con todas las reglas, como manda la empresa, encontrar una estrategia que después de muchos pruebas ha podido dar con la que le ha hecho obtener muy buenos resultados y llega el momento esperado, el más esperado que es el poder, hacer tu primer retiro, y no hay nada más frustrante y desmotivante que a la empresa se le haya comprado la cuenta te ignore por completo como ha sido mi caso que después de más de 20 e-mails que he mandado me han respondido a cinco si acaso, pero siempre con la misma excusa y con la misma respuesta, que ya me parecía una tomadura de pelo, es que después de más de un mes de haber solicitado el retiro te salgan siempre con la misma explicación tonta y te digan que el departamento de revisiones no ha respondido, y me parece ya un cuento, el que siempre estén diciendo lo mismo que ya aparece una tomadura de pelo y una falta de seriedad de esta empresa, quiero hacer esta reseña para explicar y para dar a conocer mi desastrosa experiencia con esta empresa de Prime BullWaves quiero dar a conocer que esta empresa no paga y quiero que cada tráiler que quiera comprar una cuenta ni se le ocurra comprársela a esta empresa porque te van a tomar el pelo como me lo han tomado a mí y lo peor de todo es que como no dan respuesta la cuenta está bloqueada porque todavía sigue figurando en el Dashboard como retirada pendiente y por eso no me deja ni operar ni hacer absolutamente nada es muy frustrante después de tanto esfuerzo y haber podido conseguirlo llegue el momento de la retirada y esta gente no lo haga… ojalá esta reseña le llega a muchas personas porque me gustaría mucho que se den cuenta que lo peor que pueden hacer es negarle un pago cuando se ha hecho un excelente Trading y unas operaciones impecables todas con su SL y su TP puestos en el mismo momento que se abre la operación con un lotaje solo del 0,5-0,7 % se nieguen a pagar ojalá y no os compraran más cuentas
Here's the English translation:
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There is nothing more rewarding for a trader than seeing all the effort reflected — having managed your account by all the rules, as the company requires, finding a strategy that, after many trials, has given you very good results, and then the awaited moment arrives, the most awaited one: being able to make your first withdrawal. And there is nothing more frustrating and demotivating than having the account bought by the company and then being completely ignored, as has been my case. After sending more than 20 emails, they've only replied to about five, and always with the same excuse and the same response — which already felt like a mockery. After more than a month since requesting the withdrawal, they keep coming out with the same silly explanation, telling you that the review department hasn't responded. It already feels like a made-up story. The fact that they keep saying the same thing over and over already seems like a mockery and a lack of seriousness from this company.
I want to write this review to explain and make known my disastrous experience with this company, Prime BullWaves. I want to make it known that this company does not pay, and I want every trader thinking of buying an account to not even consider buying one from this company, because they will take you for a ride just like they've taken me. And the worst part is that, since they give no response, the account is blocked — it still shows as "withdrawal pending" on the dashboard, and because of that it won't let me trade or do anything at all. It's very frustrating that after so much effort and finally achieving it, the moment of the withdrawal comes and these people don't follow through.
I hope this review reaches many people, because I would really like them to realize that the worst thing a company can do is deny a payment when excellent trading has been done and impeccable trades executed — all with SL and TP set the very moment the position is opened, with a lot size of only 0.5–0.7%. And they refuse to pay. I hope no one buys any more accounts from them.
Worst prop firm ever
Worst prop firm ever, so harder and harder rules, payout waiting months then didn't get payout cause of new rule added, but before the request wasn't that rule, support is maybe AI chatgpt, all other answers questions different,rules are like all day new rule and harder and rule that barely or impossible to get payed..
Very bad firm they give you unrealistic…
Very bad firm they give you unrealistic rules 😡😡
Delayed $14,000 Payout – Poor Communication & Unfair Trading Restrictions
I have been trading with Bullwaves Prime for some time, but my recent experience has been extremely frustrating and disappointing.
I executed a single trade idea of 0.75 which I split into equal 0.15 lots purely for risk management purposes. This is a common and reasonable practice to set different take profits. Despite this, Bullwaves Prime is now refusing to honour my $14,000+ payout, claiming it somehow violates their rules.
I have reached out to their support and legal department multiple times for clarification. I recently sent them a formal email clearly explaining that the split was one unified trade idea done to manage risk, and I am still waiting for them to do the right thing.
Warning to others: Be very careful with Bullwaves Prime. What should have been a straightforward payout has turned into a stressful battle with little transparency. If you value reliable withdrawals and fair treatment of legitimate trading strategies, I would think twice before investing significant funds and time here.
That said, I have asked them for one final review of my case and am hopeful they will honour the $14,000+ payout they owe me. I will update this review based on how they respond.
Has anyone receive payout after waiting…
Has anyone receive payout after waiting long time? my wirthdraw is in status Pending- even status under review didnt appear since 15th of June, though their rules and email states that payouts are processed within 2-5 business days. It is now 14 business days, so where is this approval? Support is useless, via email replies every 5 days with the same automated message as chat support. I want answers- why it is delayed way beyoned promised lead time, and deadline when it will be handled. It is not much to ask.
I've been waiting for my payout now for…
I've been waiting for my payout now for more than a month. Support has been giving me the "we appreciate your patients and understand your frustration"
I have requested withdrawal
I have requested withdrawal. My bank rejected some of the funds. The broker will not give me my money now! I have been chasing them for nearly 2weeks! Dont use them they are a scam!!!
Left waiting over 30 days so far for…
Left waiting over 30 days so far for payout no responses to emails livechat can do nothing they are in effect only a secretarial service, use someone else dont get stuck like me.
Very
Very, very helpful, instat problem solving
And bonus wise very very good compere to others.

Reply from BWPrime

Reply from BWPrime
Mile was a great help
Mile was a great help. Resolved my login issue within 5 minutes and I was back into my account instantly. Thanks Mile!!

Reply from BWPrime
Withdrawal Request
I was looking to make a withdrawal and I got chatting to Mile. He explained how the process works and what I need to do my end. An excellent service and nothing was too much trouble. Well done Mile.

Reply from BWPrime
I had my doubts at first
I had my doubts at first, but after making a first withdrawal and the money being in my account proved this is not a scam, i still and will use them as my main broker and the fact they spent the time to call me personally, shows their personal interest in their investors

Reply from BWPrime
Bullwaves placed unauthorized trades & restricts swing tradersBullwaves placed unauthorized trades & restricts swing traders
I received a free evaluation forex account from Bullwaves, so I can’t complain too much about the cost. However, I do want to share my honest experience so others know what to expect.
Without notifying me, Bullwaves placed trades on my evaluation account. This happened without my permission or knowledge, which felt unprofessional and concerning. As a trader, I expect full control over my own account—especially during an evaluation phase.
Additionally, the firm has rules that make it very difficult for swing traders like myself to become profitable. The restrictions seem designed more for scalpers or day traders, leaving little room for holding trades longer than a few hours or days. This was a major obstacle for my trading style.
That said, because the evaluation was free, I didn’t lose any of my own money. I’m actually glad I went through the process—it helped me understand how Bullwaves operates. For anyone considering them, just be aware: you may not have full control over your account, and swing trading is not realistically supported.
Constructive suggestions for Bullwaves:
1. Never place trades on a trader’s account without explicit consent.
2. Please consider creating evaluation rules that accommodate swing trading strategies.
3. Please be transparent about any automated activity on user accounts.

Reply from BWPrime
Acount manager au top
Première expérience avec le support Bull waves,pour réclamer un bonus de bienvenu. MILICA la responsable de mon compte a été compréhensive et super réactive et efficace . Merci.
First experience with Bull Waves support, to claim a welcome bonus. Milica, my account manager, was understanding, super responsive, and efficient. Thank you.

Reply from BWPrime
Fast and efficient response by milica.
Fast and efficient response by milica.

Reply from BWPrime
Scammer
My experience with Bullwaves has been extremely negative.
They denied my payout and, in my case, they removed trades that had already been reviewed and addressed previously. This makes the whole process feel inconsistent and unfair.
I was also accused of using trading software or unauthorized tools, which is completely false. I traded manually, and these accusations were used to deny my payment instead of handling the matter in a transparent and professional way.
From my personal experience, this company does not appear reliable when it comes to payouts. When a trader becomes profitable, they seem to look for reasons to reject the payment rather than honor it fairly.
I strongly advise traders to be very careful before purchasing a challenge with this firm. Based on what happened to me, I have serious concerns about their practices, their payout process, and the overall legitimacy of their business model.
Very disappointing experience.
BullWaves is a scam.
They refused to pay me and kept changing their explanation every time I asked for clarification.
First, they said some of my trades violated their consistency rules. The problem is that they were referring to the exact same trades they had already told me were removed previously.
Then they accused me of using software or automated trading, which is completely false. I never used any software, bot, or algorithm on that account.
After that, they told me my account was still active and that I could continue using it.
Then, shortly after, they sent me another email saying the account was closed for breach of conditions.
Now I no longer even have access to their platform or account dashboard.
So which version is true?
Was the account active, or was it closed?
Were the trades already removed, or are they using them again as an excuse not to pay?
How can they first say the account is still valid and then block access completely?
This is contradictory, dishonest, and unacceptable behavior. It looks like they are simply inventing reasons to avoid paying traders.
In my opinion, BullWaves should be avoided. My experience has been completely unprofessional and I believe they are not acting in good faith.
after u sent me mail that my account is reset you close the account after this review and delete my account on the site
ban from discord
you are SCAMMER

Reply from BWPrime
I have received my 1st payment ever…
I have received my 1st payment ever which i got in giveaway, Thanks Bullwaves for Giving New Hope to life ❤️ it's like a new beginning. I Will keep Updating my reviews in future thanks 🙏

Reply from BWPrime
I’ve had a really smooth experience…
I’ve had a really smooth experience with Bullwaves so far. What stood out the most is how fast and helpful their Discord mods are, you barely wait before getting a clear response. Their customer support is also solid and responsive despite the fact that I'm trading a free giveaway account, which gives a lot of confidence when dealing with a prop firm. Definitely feels like they actually care about their traders. I give them thier flowers for that though they should work on processing payouts faster maybe 24-48 hours.
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