BWPrime 

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Rated 1 out of 5 stars

I submitted my withdrawal request on the 28th of August and is still outstanding!! I have sent numerous emails asking for updates but get the standard apologies it’s with risk management for review em... See more

Rated 4 out of 5 stars

I’ve had a really smooth experience with Bullwaves so far. What stood out the most is how fast and helpful their Discord mods are, you barely wait before getting a clear response. Their customer sup... See more

Rated 5 out of 5 stars

Première expérience avec le support Bull waves,pour réclamer un bonus de bienvenu. MILICA la responsable de mon compte a été compréhensive et super réactive et efficace . Merci. First experience wit... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Bullwaves Prime. Even though I was using a free account, my payout request was still approved without any issues. The process was smooth and the support team handled ever... See more

Company replied

Company details

  1. Alternative Financial Services

About BWPrime

Written by the company

Bullwaves™

Trading Platform Interface

Who We Are

Bullwaves is a regulated multi-asset broker trusted by global customers across 100+ countries. Our platform delivers cutting-edge trading technology that enables new traders, professional traders, and financial institutions to navigate the financial markets with innovative tools, providing access to over 150 assets across Forex, Commodities, Indices, and Shares.

Our Commitment to Education

At Bullwaves, we firmly believe that education is key to navigating ever-changing market conditions. This is why we offer comprehensive educational resources and personal coaching to meet the needs of traders at all levels. Our expert team is dedicated to providing high-quality training and continuous support to help our clients develop the skills necessary for trading success.

Innovation & User Experience

We constantly invest in innovation and improving user experience, carefully listening to our community's needs and aiming to exceed their expectations. Our trading platform is designed to be both intuitive and powerful, offering advanced technical analysis tools, real-time charts, and a user-friendly interface that adapts to both beginners and experienced traders.

Join us and start riding the wave of success. With Bullwaves, you'll have access to a complete trading platform, professional educational support, and the tools necessary to navigate financial markets with confidence.

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(671)

159 reviews in the last 12 months

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Rated 1 out of 5 stars

withdrawal pending 15 business days!!!

I submitted my withdrawal request on the 28th of August and is still outstanding!! I have sent numerous emails asking for updates but get the standard apologies it’s with risk management for review emails. I have emailed 3 times since their last email and now they are completely ignoring me!!! I’m happy to revisit this comment once my withdrawal is processed but they are not acting professionally!! Please give me an update!!!

28 August 2026
Unprompted review
Rated 1 out of 5 stars

Desastrosa experiencia

No hay nada más gratificante para un Trader, que el que se vea reflejado todo el esfuerzo que ha hecho al saber llevar la cuenta con todas las reglas, como manda la empresa, encontrar una estrategia que después de muchos pruebas ha podido dar con la que le ha hecho obtener muy buenos resultados y llega el momento esperado, el más esperado que es el poder, hacer tu primer retiro, y no hay nada más frustrante y desmotivante que a la empresa se le haya comprado la cuenta te ignore por completo como ha sido mi caso que después de más de 20 e-mails que he mandado me han respondido a cinco si acaso, pero siempre con la misma excusa y con la misma respuesta, que ya me parecía una tomadura de pelo, es que después de más de un mes de haber solicitado el retiro te salgan siempre con la misma explicación tonta y te digan que el departamento de revisiones no ha respondido, y me parece ya un cuento, el que siempre estén diciendo lo mismo que ya aparece una tomadura de pelo y una falta de seriedad de esta empresa, quiero hacer esta reseña para explicar y para dar a conocer mi desastrosa experiencia con esta empresa de Prime BullWaves quiero dar a conocer que esta empresa no paga y quiero que cada tráiler que quiera comprar una cuenta ni se le ocurra comprársela a esta empresa porque te van a tomar el pelo como me lo han tomado a mí y lo peor de todo es que como no dan respuesta la cuenta está bloqueada porque todavía sigue figurando en el Dashboard como retirada pendiente y por eso no me deja ni operar ni hacer absolutamente nada es muy frustrante después de tanto esfuerzo y haber podido conseguirlo llegue el momento de la retirada y esta gente no lo haga… ojalá esta reseña le llega a muchas personas porque me gustaría mucho que se den cuenta que lo peor que pueden hacer es negarle un pago cuando se ha hecho un excelente Trading y unas operaciones impecables todas con su SL y su TP puestos en el mismo momento que se abre la operación con un lotaje solo del 0,5-0,7 % se nieguen a pagar ojalá y no os compraran más cuentas

Here's the English translation:

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There is nothing more rewarding for a trader than seeing all the effort reflected — having managed your account by all the rules, as the company requires, finding a strategy that, after many trials, has given you very good results, and then the awaited moment arrives, the most awaited one: being able to make your first withdrawal. And there is nothing more frustrating and demotivating than having the account bought by the company and then being completely ignored, as has been my case. After sending more than 20 emails, they've only replied to about five, and always with the same excuse and the same response — which already felt like a mockery. After more than a month since requesting the withdrawal, they keep coming out with the same silly explanation, telling you that the review department hasn't responded. It already feels like a made-up story. The fact that they keep saying the same thing over and over already seems like a mockery and a lack of seriousness from this company.

I want to write this review to explain and make known my disastrous experience with this company, Prime BullWaves. I want to make it known that this company does not pay, and I want every trader thinking of buying an account to not even consider buying one from this company, because they will take you for a ride just like they've taken me. And the worst part is that, since they give no response, the account is blocked — it still shows as "withdrawal pending" on the dashboard, and because of that it won't let me trade or do anything at all. It's very frustrating that after so much effort and finally achieving it, the moment of the withdrawal comes and these people don't follow through.

I hope this review reaches many people, because I would really like them to realize that the worst thing a company can do is deny a payment when excellent trading has been done and impeccable trades executed — all with SL and TP set the very moment the position is opened, with a lot size of only 0.5–0.7%. And they refuse to pay. I hope no one buys any more accounts from them.

14 September 2026
Unprompted review
Rated 1 out of 5 stars

Worst prop firm ever

Worst prop firm ever, so harder and harder rules, payout waiting months then didn't get payout cause of new rule added, but before the request wasn't that rule, support is maybe AI chatgpt, all other answers questions different,rules are like all day new rule and harder and rule that barely or impossible to get payed..

7 August 2026
Unprompted review
Rated 1 out of 5 stars

Delayed $14,000 Payout – Poor Communication & Unfair Trading Restrictions

I have been trading with Bullwaves Prime for some time, but my recent experience has been extremely frustrating and disappointing.
I executed a single trade idea of 0.75 which I split into equal 0.15 lots purely for risk management purposes. This is a common and reasonable practice to set different take profits. Despite this, Bullwaves Prime is now refusing to honour my $14,000+ payout, claiming it somehow violates their rules.
I have reached out to their support and legal department multiple times for clarification. I recently sent them a formal email clearly explaining that the split was one unified trade idea done to manage risk, and I am still waiting for them to do the right thing.
Warning to others: Be very careful with Bullwaves Prime. What should have been a straightforward payout has turned into a stressful battle with little transparency. If you value reliable withdrawals and fair treatment of legitimate trading strategies, I would think twice before investing significant funds and time here.
That said, I have asked them for one final review of my case and am hopeful they will honour the $14,000+ payout they owe me. I will update this review based on how they respond.

26 February 2026
Unprompted review
Rated 1 out of 5 stars

Has anyone receive payout after waiting…

Has anyone receive payout after waiting long time? my wirthdraw is in status Pending- even status under review didnt appear since 15th of June, though their rules and email states that payouts are processed within 2-5 business days. It is now 14 business days, so where is this approval? Support is useless, via email replies every 5 days with the same automated message as chat support. I want answers- why it is delayed way beyoned promised lead time, and deadline when it will be handled. It is not much to ask.

25 June 2026
Unprompted review
Rated 1 out of 5 stars

I have requested withdrawal

I have requested withdrawal. My bank rejected some of the funds. The broker will not give me my money now! I have been chasing them for nearly 2weeks! Dont use them they are a scam!!!

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Very

Very, very helpful, instat problem solving
And bonus wise very very good compere to others.

16 April 2026
Unprompted review
BWPrime logo

Reply from BWPrime

Dear Trader,

Thank you for your great feedback!

We’re glad to hear that we were able to provide the support you needed, and that you appreciated our Bonus offering.

If you need anything else, we’re always here to help.

— Bullwaves Team

Rated 5 out of 5 stars

Experience with Bullwaves

great broker with excellent support

15 April 2026
Unprompted review
BWPrime logo

Reply from BWPrime

Dear Trader,

Thank you for your great feedback!

We’re glad to hear that we were able to provide the support you needed.

If you need anything else, we’re always here to help.

— Bullwaves Team

Rated 5 out of 5 stars

Mile was a great help

Mile was a great help. Resolved my login issue within 5 minutes and I was back into my account instantly. Thanks Mile!!

9 April 2026
Unprompted review
BWPrime logo

Reply from BWPrime

Hi,

Thank you for your great feedback!

We’re glad to hear that Mile was able to guide you clearly through the withdrawal process and provide the support you needed. We’ll be sure to pass on your kind words to him.

If you need anything else, we’re always here to help.

— Bullwaves Team

Rated 5 out of 5 stars

Withdrawal Request

I was looking to make a withdrawal and I got chatting to Mile. He explained how the process works and what I need to do my end. An excellent service and nothing was too much trouble. Well done Mile.

9 April 2026
Unprompted review
BWPrime logo

Reply from BWPrime

Hi,

Thank you for your great feedback!

We’re glad to hear that Mile was able to guide you clearly through the withdrawal process and provide the support you needed. We’ll be sure to pass on your kind words to him.

If you need anything else, we’re always here to help.

— Bullwaves Team

Rated 5 out of 5 stars

I had my doubts at first

I had my doubts at first, but after making a first withdrawal and the money being in my account proved this is not a scam, i still and will use them as my main broker and the fact they spent the time to call me personally, shows their personal interest in their investors

8 April 2026
Unprompted review
BWPrime logo

Reply from BWPrime

Hi,

Thank you for sharing your experience!

We understand that trust takes time, so we’re really glad we could prove ourselves and support you through your first withdrawal. It’s great to hear that you felt the personal approach from our team — we truly value building real relationships with our traders.

We appreciate your trust and look forward to supporting you going forward!

Bullwaves Team

Rated 1 out of 5 stars

Bullwaves placed unauthorized trades & restricts swing tradersBullwaves placed unauthorized trades & restricts swing traders

I received a free evaluation forex account from Bullwaves, so I can’t complain too much about the cost. However, I do want to share my honest experience so others know what to expect.

Without notifying me, Bullwaves placed trades on my evaluation account. This happened without my permission or knowledge, which felt unprofessional and concerning. As a trader, I expect full control over my own account—especially during an evaluation phase.

Additionally, the firm has rules that make it very difficult for swing traders like myself to become profitable. The restrictions seem designed more for scalpers or day traders, leaving little room for holding trades longer than a few hours or days. This was a major obstacle for my trading style.

That said, because the evaluation was free, I didn’t lose any of my own money. I’m actually glad I went through the process—it helped me understand how Bullwaves operates. For anyone considering them, just be aware: you may not have full control over your account, and swing trading is not realistically supported.

Constructive suggestions for Bullwaves:

1. Never place trades on a trader’s account without explicit consent.

2. Please consider creating evaluation rules that accommodate swing trading strategies.

3. Please be transparent about any automated activity on user accounts.

17 February 2026
Unprompted review
BWPrime logo

Reply from BWPrime

Hi,

Thank you for sharing your experience. We take all feedback seriously, but we must address the claim about unauthorized trades directly, as it does not reflect what actually occurred.

We have reviewed your evaluation account in full. Our records show that three trades were placed on the account, all of which were opened by you. Bullwaves does not place trades on client accounts under any circumstances. Our team has no mandate, no process and no intention to ever intervene in a trader's account activity. This is something we can state with complete confidence.

We understand the account was unfortunately blown, and we are sorry the evaluation did not go as hoped. However, attributing that outcome to unauthorized activity on our part is not accurate, and we feel it is important to clarify this publicly for the benefit of other readers.

Regarding swing trading, your feedback is noted and genuinely appreciated. Our current evaluation structure is optimised for shorter-term strategies, and we are continuously reviewing our offerings to better accommodate a wider range of trading styles. That is a fair point and something we are working on.

The evaluation was provided to you at no cost, and we are glad it at least gave you visibility into how our platform works. If you have any further questions or would like to review the trade log together, our support team is available and happy to walk you through it.

Kind regards,
The Bullwaves Team

Rated 5 out of 5 stars

Acount manager au top

Première expérience avec le support Bull waves,pour réclamer un bonus de bienvenu. MILICA la responsable de mon compte a été compréhensive et super réactive et efficace . Merci.
First experience with Bull Waves support, to claim a welcome bonus. Milica, my account manager, was understanding, super responsive, and efficient. Thank you.

2 April 2026
Unprompted review
BWPrime logo

Reply from BWPrime

Hi,

Thank you for your great feedback!

We’re very happy to hear that your first experience with our support team was a positive one, and we’ll be sure to pass your kind words to Milica. Providing responsive and helpful assistance is something we truly value.

If you need anything else, we’re always here to help.

— Bullwaves Team

Rated 5 out of 5 stars

Fast and efficient response by milica.

Fast and efficient response by milica.

1 April 2026
Unprompted review
BWPrime logo

Reply from BWPrime

Hi,

Thank you for your great feedback!

We’re very happy to hear that your first experience with our support team was a positive one, and we’ll be sure to pass your kind words to Milica. Providing responsive and helpful assistance is something we truly value.

If you need anything else, we’re always here to help.

— Bullwaves Team

Rated 1 out of 5 stars

Scammer

My experience with Bullwaves has been extremely negative.

They denied my payout and, in my case, they removed trades that had already been reviewed and addressed previously. This makes the whole process feel inconsistent and unfair.

I was also accused of using trading software or unauthorized tools, which is completely false. I traded manually, and these accusations were used to deny my payment instead of handling the matter in a transparent and professional way.

From my personal experience, this company does not appear reliable when it comes to payouts. When a trader becomes profitable, they seem to look for reasons to reject the payment rather than honor it fairly.

I strongly advise traders to be very careful before purchasing a challenge with this firm. Based on what happened to me, I have serious concerns about their practices, their payout process, and the overall legitimacy of their business model.

Very disappointing experience.

BullWaves is a scam.

They refused to pay me and kept changing their explanation every time I asked for clarification.

First, they said some of my trades violated their consistency rules. The problem is that they were referring to the exact same trades they had already told me were removed previously.

Then they accused me of using software or automated trading, which is completely false. I never used any software, bot, or algorithm on that account.

After that, they told me my account was still active and that I could continue using it.

Then, shortly after, they sent me another email saying the account was closed for breach of conditions.

Now I no longer even have access to their platform or account dashboard.

So which version is true?
Was the account active, or was it closed?
Were the trades already removed, or are they using them again as an excuse not to pay?
How can they first say the account is still valid and then block access completely?

This is contradictory, dishonest, and unacceptable behavior. It looks like they are simply inventing reasons to avoid paying traders.

In my opinion, BullWaves should be avoided. My experience has been completely unprofessional and I believe they are not acting in good faith.

after u sent me mail that my account is reset you close the account after this review and delete my account on the site
ban from discord

you are SCAMMER

31 March 2026
Unprompted review
BWPrime logo

Reply from BWPrime

Dear Ciro,

Thank you for sharing your feedback. We take every review seriously and want to address your points transparently.

Regarding the trades you mention as previously reviewed: your prior payout period was assessed under a separate compliance review which identified a lot size inconsistency. That review was specific to that period and those findings. A new payout request triggers a new and independent compliance review of all activity since the last approved period. This is standard practice at every prop firm and is clearly set out in our trading rules. Prior reviews do not grant retrospective clearance to subsequent trading activity.

Regarding the lot inconsistency itself: this is determined by a mathematical formula applied consistently and equally across all accounts. It compares each winning position's lot size against the statistical range established by the trader's own trading history. There is no subjective judgment involved. The formula either flags a position or it does not.

Regarding the automated trading concern: we understand this accusation feels serious, and we do not make it lightly. Our compliance team flags specific, documented execution patterns. We are not able to discuss the details of individual compliance findings in a public forum, but we want to be clear that our assessments are based on objective data from the MT5 trade history, not assumptions.

We genuinely want every trader who earns a payout to receive one. Our business only works if profitable traders are paid. We encourage you to contact our compliance team directly at support@bullwaves.com to discuss your case in detail. We are committed to resolving any genuine misunderstanding.

BullWaves Prime Compliance Team

Rated 5 out of 5 stars

I have received my 1st payment ever…

I have received my 1st payment ever which i got in giveaway, Thanks Bullwaves for Giving New Hope to life ❤️ it's like a new beginning. I Will keep Updating my reviews in future thanks 🙏

27 March 2026
Unprompted review
BWPrime logo

Reply from BWPrime

Hi,

Thank you for sharing this with us — we’re really glad to hear you received your first payout and that it meant something positive for you.

Wishing you continued success ahead, and we look forward to your future updates!

— Bullwaves Team

Rated 4 out of 5 stars

I’ve had a really smooth experience…

I’ve had a really smooth experience with Bullwaves so far. What stood out the most is how fast and helpful their Discord mods are, you barely wait before getting a clear response. Their customer support is also solid and responsive despite the fact that I'm trading a free giveaway account, which gives a lot of confidence when dealing with a prop firm. Definitely feels like they actually care about their traders. I give them thier flowers for that though they should work on processing payouts faster maybe 24-48 hours.

26 March 2026
Unprompted review

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