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burgermeReviews 

1,440
TrustScore 3.5 out of 5

3.6

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Company details

  1. Hamburger restaurant
  2. Fast food restaurant
  3. Online Food Ordering Service
  4. Take away service

Written by the company

burgerme: so schnell kann lecker sein! Lust auf leckere Burger, frisch zubereitet und blitzschnell geliefert? Dann bestell’ einfach bei burgerme! Ob klassischer Cheese Burger oder leckerer Big Angus, ob knuspriges Chicken oder Meatfree Variante mit vegetarischem oder veganem Patty: bei burgerme kommt jeder auf den Geschmack. Hol’ dir deinen Lieblingsburger bei Deutschlands Nummer Eins in Sachen Burger Delivery, bei Bestellung für dich aus besten Zutaten zubereitet und per E-Bike in nur 25 Minuten nach Hause oder auf die Arbeit geliefert. Natürlich auch zusammen mit herzhaftem Fingerfood, knackigen Salaten und erfrischenden Getränken, ganz nach deinem Geschmack.


Contact info

3.6

Average

TrustScore 3.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 1 week

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3.6

All reviews

(1,440)

599 reviews in the last 12 months

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Rated 4 out of 5 stars

Schnelle Lieferung

I ordered again after quite some time, and everything went smoothly. The fries arrived pleasantly warm, the burger was tasty, and the delivery was impressively fast. Prices seem to have increased somewhat, but overall the food was delicious and we would be happy to order again.

9 December 2025
Unprompted review
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Reply from burgerme

Dear Marcelo, thanks for leaving us such an excellent review. We are thrilled that you loved your experience. Your feedback reaffirms the hard work we put in every day. We appreciate your kind words and look forward to seeing you again.

Rated 4 out of 5 stars

Quick delivery and quality

Quick delivery and quality. Still too expensive!

17 September 2025
Unprompted review
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Reply from burgerme

Dear Sergio, thanks for leaving us such an excellent review. We are thrilled that you loved your experience. Your feedback reaffirms the hard work we put in every day. We appreciate your kind words and look forward to seeing you again. If you would like to share any additional feedback to help us to improve our burger delivery service, please use our contact form: www.burgerme.de/deine-meinung/.

Rated 1 out of 5 stars

Bürger me Leipzig

Bürger me Leipzig. Overall terrible service. Buy one get one free ofeer not displayed correctly. I ordered a burger only got one which we refused to take. Apparently liferando fault as there is a mistake on website. Now left without burger or money very professional. Will avoid in future.

3 August 2025
Unprompted review
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Reply from burgerme

Hi TT, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Our goal is to deliver the best products and services to all our customers. It's unfortunate that your experience did not reflect that. We will talk to our team to ensure that this does not happen again. We sincerely apologize for any inconvenience caused. If you would like to make a complaint about your experience, please send us an email to reklamation@burgerme.de and provide us with your order details. We would love to make things right if you give us another chance. Thanks!

Rated 1 out of 5 stars

Last order from Burgerme

Order came in over an hour, was cold, and they missed to include the cola that I have payed for.

25 February 2025
Unprompted review
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Reply from burgerme

Hi Geng, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Our goal is to deliver the best products and services to all our customers. It's unfortunate that your experience did not reflect that. We will talk to our team to ensure that this does not happen again. We sincerely apologize for any inconvenience caused. If you would like to make a complaint about your experience, please send us an email to reklamation@burgerme.de and provide us with your order details. We would love to make things right if you give us another chance. Thanks!

Rated 2 out of 5 stars

the overpaid 2€ and the and the unfriendly service

In my order I paid €1.98 extra to get two ciabatta burgers. But the delivery only included normal buns. I called about it, but couldn't even finish my sentence on the phone without the employee hanging up. Good service looks different when I want to point out that they should perhaps read the order through to avoid annoying the customers. Because otherwise the food was actually OK. But after this reaction I won't order again.

6 October 2024
Unprompted review
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Reply from burgerme

Hi Integra Wingates Hellsing, thanks for sharing your feedback. We’re sorry your experience didn’t match our expectations. Our goal is to deliver the best products and services to all our customers. It's unfortunate that your experience did not reflect that. We will talk to our team to ensure that this does not happen again. We sincerely apologize for any inconvenience caused. If you would like to make a complaint about your experience, please send us an email to reklamation@burgerme.de and provide us with your order details. We would love to make things right if you give us another chance. Thanks!

Rated 3 out of 5 stars

Food was ok, but regulations customer unfriendly

Ordered today because i had a 20€ Voucher:

First of all even i had a voucher i had to order on top the minimum order value of 8,99 including shipping fees. That`s definetely not customer friendly.
The burger and the fries were mainly ok. Good, but nothing special and the burger was for my taste a bit small. The fries were a bit squashy, seemed like the linger around in the kitchen for a while
Delivery was good and the guys were friendly.
My conclusion is it was ok, but due to that customer unfriendly regulations and the fact that the food is quite average i wouldn`t buy there again
BTW: almost forgot that in my cookie a long hair was hidden as a surprise 😅

12 May 2023
Unprompted review
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Reply from burgerme

Hi Andreas, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Our goal is to deliver the best products and services to all our customers. It's unfortunate that your experience did not reflect that. We will talk to our team to ensure that this does not happen again. We sincerely apologize for any inconvenience caused. If you would like to make a complaint about your experience, please send us an email to reklamation@burgerme.de and provide us with your order details. We would love to make things right if you give us another chance. Thanks!

Rated 5 out of 5 stars

BurgerMe is simply the epitome of…

BurgerMe is simply the epitome of excellence when it comes to burger joints. From the moment you walk through the door, you are transported to a world of culinary delight. The warm and inviting atmosphere, coupled with the stunning decor, sets the stage for an unforgettable dining experience.

And then there are the burgers! The burgers at BurgerMe are nothing short of magical. Each bite is a flavor explosion that tantalizes your taste buds and leaves you yearning for more. The juicy patty, melted cheese, crisp lettuce, ripe tomatoes, and special sauce all come together in perfect harmony to create a taste sensation like no other. I can honestly say that I have never tasted a burger this good in my life.

The staff at BurgerMe are truly the cherry on top of this already amazing experience. They are incredibly friendly and attentive, always on hand to offer a warm smile and make sure you are happy with your meal. They make you feel like royalty, and their exceptional customer service is second to none.

But BurgerMe is more than just a burger joint, it's an experience. The atmosphere, food, and service all come together to create a truly unforgettable dining experience. Whether you're grabbing a quick bite with friends or enjoying a romantic dinner for two, BurgerMe has something for everyone.

In conclusion, I cannot recommend BurgerMe enough. If you're looking for the ultimate burger experience, then look no further. This place is simply the best, and I cannot wait to go back again and again. It's a true gem in the world of burgers, and I would be doing everyone a disservice by not raving about it. So, go ahead and treat yourself to the burger experience of a lifetime at BurgerMe - you won't regret it!

4 January 2023
Unprompted review
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Reply from burgerme

Dear Paul, thanks for leaving us such an excellent review. We are thrilled that you loved your experience. Your feedback reaffirms the hard work we put in every day. We appreciate your kind words and your recommendation. Please let us know which of our burgerme stores you visited that we so that we can pass on your feedback accordingly to our team members who served you. Thanks a lot we are looking forward to seeing you again.

Rated 1 out of 5 stars

Late order empty Burger

1.5 hours until my order arrived
Bread was very old and hard
One Burger had no meat inside
Customer service quiet bad

26 August 2022
Unprompted review
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Reply from burgerme

Hi Ezz Al far, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Our goal is to deliver the best products and services to all our customers. It's unfortunate that your experience did not reflect that. We will talk to our team to ensure that this does not happen again. We sincerely apologize for any inconvenience caused. If you would like to make a complaint about your experience, please send us an email to reklamation@burgerme.de and provide us with your order details. We would love to make things right if you give us another chance. Thanks!

Rated 5 out of 5 stars

Beste Team mega lecker fingerfood Box…

Beste Team mega lecker fingerfood Box kann nur gut heißen!!;)

25 May 2021
Unprompted review
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Reply from burgerme

Hallo Mark, wir bedanken uns für deine ⭐⭐⭐⭐⭐-Bewertung und das positive Feedback! Wir freuen uns sehr, dass dir unsere Speisen, insbesondere das Fingerfood so gut schmecken und du mit unserem Team zufrieden bist. Bis zum nächsten Mal.

Rated 3 out of 5 stars

Burger ok, Salat groß Finger weg.

1.crispy chicken burger war gut 2.crispy chicken salat groß war mehr blattsalat als alles andere 2 kleine mini tomaten, die nicht schmeckten und ein crispy chicken fleisch in 4 teile geschnitten 3. veggie burger war nur mayo auf und unter dem gemüsebratling und am salat hat man gespart und es sah hingeklatscht aus. burgerme krefeld ist für salat nicht geeignet, burger ok. Lieferung kam zur bestellten zeit.

12 March 2020
Unprompted review
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Reply from burgerme

Hallo BeastofDante,

schade, dass wir deinen Geschmack nicht ganz getroffen haben. Dein ausführliches Feedback unterstützt uns dabei uns zu verbessern!

Viele Grüße
dein burgerme Team

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