Buso Audio Reviews 

45
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the furniture is exceptionally well designed, solid, and practical for professional studio setups, completely transforming their workspaces. People also truly appreciate the responsive customer support team and the secure shipping methods that protect the items in heavy-duty wooden crates. Though some reviewers noted that putting the furniture together takes considerable time, physical effort, and patience. Consumers pointed out that the assembly instructions can sometimes be a bit poor, vague, or contain discrepancies that make building more challenging. A few people also mentioned that stability required extra care during construction to ensure everything fit properly.

What people talk about most

Product

Users describe positive interactions with product, highlighting the solid design, high quality, and... See more

Quality

Consumers find quality to be positive, highlighting that the desks are very well designed, solid, and... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the support team as super friendly and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting it as a marriage of... See more

Instructions

People report ambiguous experiences with instructions. Reviewers note that while the materials and build... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I got the Producer Mini desk and it is really sturdy and worth the price. Though regarding assembly I wish there was a more in depth video or slightly clearer instructions on how to build this specifi... See more

Rated 4 out of 5 stars

The desk is very well designed, solid, and practical for a professional studio setup. The overall build quality is good and the product works very well for my needs. I did have an issue with the... See more

Rated 4 out of 5 stars

Everything was great. But the instructions were poor and hard to follow.

Rated 4 out of 5 stars

I'll start with the bad. The delivery window said 6-10 weeks, which as of ordering at the end of November, which, as of coming mid february it still had not been shipped out. I emailed a few times,... See more

Company replied


Company details

  1. #23 of 23 best companies in Audio-visual equipment supplier

Written by the company

Since 2012, Buso Audio has been on a mission to create exceptional studio furniture. We've experienced rapid growth over the past decade, driven by the fantastic feedback from our customers and the increasing demand for our products. To meet this demand, we opened our second manufacturing facility in Budapest, Hungary, in 2021. We're also thrilled to announce the opening of our new London showroom at the Tileyard, a hub for the creative industries. This space will give artists, producers, and studios in the UK an opportunity to experience our workstations firsthand and see the quality and craftsmanship that set our products apart. Our mission is simple: to build the perfect fusion of function and design, tradition and the future. We handcraft every workstation with the creative professional in mind, focusing on comfort, ergonomics, and lasting functionality. By carefully selecting every material and finish, we ensure our workstations aren't just tools, but beautiful pieces of furniture that are a pleasure to touch, look at, and work on.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

45 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(45)

36 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great desk with good support and a fair resolutionThe desk is very well designed

The desk is very well designed, solid, and practical for a professional studio setup. The overall build quality is good and the product works very well for my needs.

I did have an issue with the surface finish, which was disappointing considering the price of the desk. At first, resolving the issue took some time and communication, but the support team eventually handled the matter fairly and provided a partial refund.

I appreciate that the company was willing to find a reasonable solution. Overall, I am satisfied with the product and with the final outcome, which is why I am giving Buso Audio four stars.

1 June 2026
Rated 5 out of 5 stars

My review for a pilot 27” touch screen

I ordered a pilot 27” touch screen. It was shipped quickly and arrived very well packaged. In fact, I have never received any package that came in its own wooden enclosure on a pallet. The product itself is very good and works as it should. It is cheaper than its closest competitor , the Slate Raven MTX, and it features a higher resolution and brighter screen. The software, while very basic, works without problems and gets updated regularly. In all, nothing to complain about!

19 May 2026
Rated 5 out of 5 stars

Great materials

Great materials, finish and build instructions. They helped me with my special needs and delivered a very tight fitting desk around my mixer.

20 April 2026
Rated 5 out of 5 stars

Complete home studio setup — flawless from order to assemblyed the full package for my home…

I ordered the full package for my home office / home studio: the Artist Rise Pro 88 standing desk (rise up option) the Synthstation 61, and the double speaker stands (rise up option). Beyond the fantastic design, the stand-up desk and speaker stands are the highlights for me.

Communication was fast and accurate throughout the process. The announced shipping timelines were respected, and the packaging — shipped from Hungary to Switzerland — was thoroughly professional: everything arrived with zero damage.

Assembly is straightforward, though you should allow yourself some time. That's simply a consequence of the build quality and the weight this furniture is designed to carry — solid, heavy-duty materials that inspire confidence.

Highly recommended for anyone building a serious home studio. 5 stars.

10 April 2026
Rated 5 out of 5 stars

Very good desk

Very good desk. Instruction was a bit poor tho but still easy to assemble. Good quality. Very happy with it. Packaging wa quite impressive. Took a while to arrive. Still, my experience is very positive.

16 April 2026
Rated 5 out of 5 stars

Mixed experience with good end result

I ordered the Studio XL v2026 with heavy duty rails and cable trays.

At first the delivery was postponed. Then after sending a reminder email it was postponed again. Buso was very busy. And then it was postponed a third time. Fedex' track and trace then gave me a delivery date. I had a friend over to unbox the entire thing, but Fedex didn't show up. We lost an entire friday waiting. On monday the box came, 5 weeks late, but I was happy it finally arrived. Yet it was wrapped in black plastic. Something was up. After giving him a signature the delivery guy ran away very fast. And yes, apparently Fedex had managed to break the box. The black plastic apparently didn't belong to the original packaging. It had been Fedex's DIY solution. I don't know how they had managed it, but inside the plastic, the original heavy box lid was completely ripped off and broken. Corners of the box were crumbled and screws were sticking out all over. I crossed my fingers. One by one I brought the desk pieces up to the appartement. They were wrapped separately and seemed fine. So far so good. Some of the cardboard was damaged, but all the pieces seemed ok.

Building the desk was easy - took me half a day. Buso provide a small printed manual, but if you look closely all the info is there. They even write instructions on some of the pieces themselves with paper tape.

When unwrapping the last piece, a front top panel, I noticed it had suffered damage. Also the cable trays had suffered damage.

Communication over email with Buso was very nice. All it took was an email with a summary of what had happened and some photos of the damage and they were happy to send a new front panel and new cable trays. Super friendly customer service! And this time Fedex didn't break it. :-)

I like the desk a lot. Good quality; everything fits nicely and looks stunning. The 88 keyboard fits perfectly on the heavy duty rails. Ample space left even with all the gear installed.

So yeah, even after all this, I would recommend Buso Audio. I love the desk. Quality product and quality after-sale service. It's been a journey, but in the end I'm well satisfied. 5 stars!

9 June 2026
Unprompted review
Rated 1 out of 5 stars

Don’t buy from anything from Buso

Really bad experience with this company. I ordered the Control 88 and was told it was just a 6 week lead time. It ended up taking 6 months for them to fulfil my order, and the product had missing parts that they refused to replace. Poor customer service and average product quality. Plus the instruction manual has multiple discrepancies that are mismatch against the actual product. Don’t buy from Buso Audio.

1 June 2026
Unprompted review
Rated 3 out of 5 stars

Amazing desks. Pilot screen not so great

Make absolutely amazing desks can’t fault them a single bit on that. Had the pilot screen for a bit of time now. The quality is okay. Buttons make it feel pretty cheap and a bit disappointed that the software is still not available when the product has been out for a pretty long time now especially considering the price.

9 March 2026
Buso Audio logo

Reply from Buso Audio

Hi Dillon, thank you for the review. The MacOS driver is available and we are working on the Windows driver now. Please get in touch with us if you need any help and want to beta test the Windows driver. Thanks!

Rated 4 out of 5 stars

Fantastic Desk, Delivery Was A Little Rough

I'll start with the bad. The delivery window said 6-10 weeks, which as of ordering at the end of November, which, as of coming mid february it still had not been shipped out. I emailed a few times, and after another three weeks was told that since I ordered over the Christmas period, there was a two-week gap added since the factory was closed for two weeks during the holiday. However, as of week 13, it still had not been shipped out, which, even given the 2 weeks added, was still over a week overdue. It finally got shipped out and arrived around week 15, if I remember correctly.
However, that aside, the build quality and simplicity of the build can't be overstated. The whole work station was shipped in a massive wooden crate with a load of packaging inside, which I need not point out was unbelievably secure. I absolutely love the desk, and it has completely transformed my studio.
Fantastic desk

20 February 2026
Buso Audio logo

Reply from Buso Audio

Thank you for the honest feedback! We did have some manufacturing delays due to the Christmas period, apologies for the extra wait! So happy to hear that the workstation works for you and your space! Can't wait to see some photos!

Rated 5 out of 5 stars

Great company

Super fast delivery of the goods. Very well packaged shipment and easy assembly. A total no brainer. The quality of the furniture is excellent. I also ordered a Pilot display. The driver at the time of delivery was still in beta version but the service and help I got to help getting the device up and running was excellent.

12 February 2026
Buso Audio logo

Reply from Buso Audio

Hi Alain, thank you for the review and feedback. We will continue to work on increasing the value we deliver to our users.

Rated 5 out of 5 stars

Producer XL great desk

Producer XL is good looking, ergonomic, studio desk. Reactions of clients were "wow". Great thing is flexibillity, so you can rise or lower keyboard drawer, and central plate for computer monitor. Option to extend rack spaces under desk is great. Overall bang for a buck. Not cheap and affordable probably for lot of home recording studios, but for that price you get much more than you pay. And, I assebled it by myself with my own two hands in an hour or two, with no help. Time when I recieved it was little extended than expected but I bought it in time when there were biggest holydays and collective vacation, so I gave it a 5 stars

18 February 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look