We started going to Buzz bingo in Enfield when Mecca in wood green closed down , the first few times I went , I wasn't too impressed, the callers especially the women seemed to call very quickly an... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The staff are very helpful, patience and any queries you have they sort them out efficiently. I enjoy my nights out at buzz bingo meeting friends and family.
Company replied
hi I and my partner was invited by head manager buzz bingo Enfield to play and get free bingo diamond plus its happening more time before today 06/05/2023 at 7.30 pm we are decided to come and us... See more
Having played bingo and slots in both club Enfield and online have never had any of the problems mentioned food,which was ordered directly from machine and brought to table by pollute staff with a... See more
Company replied
Company details
Written by the company
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Contact info
Dearsley Road, Enfield, EN1 3FB, Middlesex, United Kingdom
- 2084432999
You should know
4.2
Great
29 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I really enjoyed my evenings wit buzz
I really enjoyed my evenings wit buzz. But every time I have arrived I have to get a temporary card as something has gone wrong. I didn't mind the first time but 4 times now.
5 June 2024
Unprompted review
Reply from Buzz Bingo - Enfield
Good morning Lorraine,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Enfield. I will pass this feedback over to the team.
Regarding your card issues, I would suggest to reach out to our Customer Service team for them to look into your account. You can reach them on 0808 169 1459 Monday to Sunday, 10am to 8pm.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
Staff fantastic always friendly and…
Staff fantastic always friendly and helpful. Go out of way to know the customers. Always smiling.
30 April 2024
Unprompted review
Reply from Buzz Bingo - Enfield
Hi Pauline,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Enfield. I will pass this feedback over to the team. I am sure they will love to hear your comments!
We hope to see you again soon and wish you nothing but the best of luck for any further visits.
Kind regards
Tia
Customer Reviews Team
I do like it at Buzz BUT the number of…
I do like it at Buzz BUT the number of tickets in the electronic packages are too many when compared to paper prices and the fact the electronics do not shout to claim is not what should happen. The whole point of bingo is to shout when you have a win!
7 March 2024
Unprompted review
Reply from Buzz Bingo - Enfield
Good afternoon Emma,
I hope you’re well.
I’m sorry to hear you’ve not enjoyed our Touchpads in our club! We do have Free Paper Books during select Afternoon Main Event Sessions, however please be aware that due to their rising popularity the majority of our sessions do include Electronic Bingo inline with current market trends.
When using the touchpads there is a claim button which can be used to claim your win, but we do also advise giving the caller a shout to ensure their attention is caught.
Thank you for taking the time to leave us a review, good or bad feedback is always appreciated and will help us provide a better customer service experience to our players.
Kind Regards,
Tia
Customer Reviews Team
Reply from Buzz Bingo - Enfield
Good afternoon Patricia,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Enfield. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
Staff are very welcoming
Staff are very welcoming. A relaxing night out. Food prices are very reasonable.
12 September 2023
Reply from Buzz Bingo - Enfield
Hi there,
I hope you are well.
It is great to hear you are enjoying Buzz Bingo in our Enfield Club, I will pass along this amazing feedback to the team.
Thank you for taking the time to leave us a review and I hope you continue to enjoy what Buzz Bingo has to offer.
Kind regards
Buzz Bingo Customer Service
racist unproffesional worker pretending by a manager in Enfield
hi I and my partner was invited by head manager buzz bingo Enfield to play and get free bingo diamond plus
its happening more time before
today 06/05/2023 at 7.30 pm we are decided to come and using bar code that we received by email but lady from aboard with bad languague pretending she is manager not accepted our barcode
she was very rude and she using racist words to kick us out from bingo we are still at shock and we will never come back to Enfield buzz bingo even we spent a lot for every visit absolutely disgustind unpoffesional worker
please stop inviting us any more!!!!!!!
6 May 2023
Unprompted review
Having played bingo and slots in both…
Having played bingo and slots in both club Enfield and online have never had any of the problems mentioned food,which was ordered directly from machine and brought to table by pollute staff with a knowledge of members( I was new) verification,
I won on the first online visit and withdrew my winnings that evening at bingo, I also won at bingo and have since won online and have withdrawn to have money in my account within 2 hours. So unsure where all of the awful reviews have come from.
People only seem to ever write bad reviews very rarely good ones, on anything
Eg I once booked a hotel in Egypt then read reviews that complained about flies and insects in a country that is 30* + temperature, honestly people’s expectations do not meet reality!!
9 April 2023
Unprompted review
Reply from Buzz Bingo - Enfield
HI Emma
I hope you are well.
Thank you for a lovely review and I am so pleased you are happy with our service.
I will pass your feedback to the club and the relevant departments.
Thank you for taking the time to leave your review.
Kind regards
Buzz Bingo Customer Service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.