Silk Giraffe Reviews 

So happy with the book, the quality and attention to detail can’t be faulted. Everything’s been great, super friendly and helpful service, would absolutely recommend.

The book we received was absolutely perfect, Alex’s customer service was absolutely exceptional too! We will 100% be a returning customer - thanks Alex!

Bought as a 1st anniversary gift for my daughter…. her words “ Absolutely love my wedding card album from Silk Giraffe! Such a special way to keep all our wedding cards and memories together in one place. A timeless keepsake that I’ll treasure forever. I couldn’t be happier and would highly recommend! “

From original enquiry to receiving the book Alex was very quick to respond and accommodated a few inserts that we wanted …. Brilliant 5* service… thank you

Wow - Alex was so helpful from start to finish. I was worried as we had a particularly intricate 3D card however this was no problem at all for the team and the book looks absolutely incredible.

Thank you so much. You have given us the most wonderful way to look through our cards without having to unbox them all everytime.

Amazing customer service communication and easy website to use / understand process. I had some questions which were answered quickly and easily via what’s app. I will return again in the future 100%

The perfect little keepsake for our wedding cards. The book is beautiful and so well made.
Alex was so helpful when placing my order, and so patient with my many questions and ideas.
Thankyou for making a priceless keepsake

I used Silk Giraffe to create a keepsake book of all our wedding cards, and I can honestly say it’s the best customer service I’ve received from any company.

Alex was absolutely fantastic from start to finish. Nothing was too much trouble, communication was excellent, and it was clear how much care and attention went into making sure everything was perfect.

When the book arrived, it was beautifully packaged and the quality exceeded all of my expectations. The finished product is stunning and has turned something so special to us into a lasting keepsake that we will treasure forever.

Thank you, Alex, for creating something that means so much to us and making it look absolutely amazing. I couldn’t recommend Silk Giraffe highly enough.

I couldn’t be happier with the beautiful book Silk Giraffe created from my wedding cards. It is absolutely lovely and so beautifully made — such a special way to preserve those precious memories from our wedding day.

Alex was fantastic throughout the whole process. They were incredibly friendly, helpful and provided excellent customer service, keeping me updated and in the loop every step of the way. It was clear that a lot of care and attention to detail went into creating the book.

Silk Giraffe is a lovely small family-run business, and I would highly recommend them to anyone looking for something truly special and personal. I’m so pleased with the finished book and will treasure it for years to come. ❤️

Great communication and fantastic product.
The company were very happy to make changes to the order of the book and allowed us to check the product before printing.
The product that came was fantastic! We used the pre paid service to send of cards which made life very easy.

Amazing customer service with any questions, able to pay a deposit and then the full balance. Lots of communication. The book is absolutely beautiful, thank you so much!

Very friendly and helpful during the process

Fantastic communication with seller. Quick and professional service. We love our wedding card album. Would thoroughly recommend to anyone.

I absolutely love my Silk Giraffe book!!

Over the years we’ve kept so many cards from birthdays, celebrations and special moments, each one holding its own little memory. I could never bring myself to part with them, but they were tucked away in boxes and rarely looked at. Now, they’ve been turned into the most beautiful book that we can actually pick up, look through and enjoy.

When it arrived, I genuinely felt quite emotional looking through it. Seeing all those years of messages, handwriting and memories together in one beautiful place is incredibly special. The finished book is even more lovely than I imagined it would be, and I know it’s something we’ll treasure forever.

I also can’t say enough about the care and kindness I received along the way, the understanding and reassurance I received was wonderful. I really felt that they understood just how precious these cards were to me.

It’s so much more than just a book — it’s years of our lives and memories gathered together in one beautiful place. I’m so glad I finally did this, and I honestly couldn’t be happier with it!

Alex was responsive, caring, and very efficient. What a lovely product - highly highly recommend.

Couldn’t recommend more! Received our wedding book and it was perfect! Excellent quality and service. The communication thought out the process has been excellent and nothing is too much trouble. Highly recommend.

Alex was such a great help throughout the process. Communication from Alex was fantastic and all of the information and ‘how to’ guides on the website were very helpful. It’s lovely that the cards are retuned to you too. Our cards were packaged back up with care and the card book arrived in such lovely packaging. The quality of the card book itself is very high and the colours are great.
Lovely that they send you a draft version to approve too before it is sent off to the printers. I did change some wording on the front cover and spine of our book ever so slightly and Alex implemented those changes and sent me them for review again very quickly.
Can’t recommend Silk Giraffe enough. So lovely to be able to read our wedding cards with such ease now, rather than having to grab a box from the loft!

Silk Giraffe deserve every single ounce of praise. I entrusted them to transform our sentimental cards into a keepsake book for my husband’s 1st paper anniversary gift, and the final result completely exceeded expectations.

Their standard turnaround is six weeks, but I was on a slightly tighter timeline. The team were so wonderfully accommodating, prioritising the request and making sure I received it well in advance of the big day which I was so grateful for.

From day one, the level of care and meticulous attention to detail at every step was incredible. Any time I had a question, customer care was prompt, warm, and helpful. Nothing was ever too much trouble. They also treated my original cards with total respect, returning every single one in pristine condition.

The final book is stunning, and the presentation box is absolute perfection. I love, love, love it! Thank you to the whole team for turning our special memories into such a priceless keepsake. You are absolute superstars!

Absolutely delighted with our card book from Silk Giraffe! We had our wedding cards turned into a beautiful keepsake book and couldn’t be happier with it. The quality is excellent, and the whole process was incredibly quick and easy.

A special mention to Alex, who was so lovely and helpful throughout. The customer service was fantastic, and it was clear how much care goes into what they do. It’s such a beautiful way to preserve our wedding memories, and I would 100% recommend Silk Giraffe! 🤍

We couldn’t be happier with the service we received from Silk Giraffe. They did a fantastic job of turning all our wedding cards into a beautiful keepsake book, and the finished product is absolutely lovely.

A special mention has to go to Alex, who was excellent throughout. Communication was fantastic, and Alex was incredibly helpful and accommodating, even when we wanted to make amendments to our order. Nothing was too much trouble.

The finished book is beautifully presented, feels really high quality, and is such a wonderful way for us to keep our wedding cards and memories together.

We would highly recommend Silk Giraffe to anyone looking for a special and meaningful way to preserve their wedding cards. Thank you to Alex and for creating something we will treasure for years to come!

Ordered from silk giraffe - communication was great throughout the process and the book was perfect!

Thank you