Ordered 6mm solar cable & 2x pair MC4 connectors; sadly only on pair in box with cable. Quick phone call to customer service (Sue?) who registered issue, followed up with a call back from Chris wh... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
CEF online - Delivered what I ordered, on the day I requested. Nothing exceptional, just as advertised. Now the staff at Redditch Branch, these guys are exceptional. Nothing is ever too much trou... See more
Company replied
I went in to the Falkirk branch, the sales advisor informed me (as expected) it's not a stock item but it was something they can and are happy to order in however delivery priority is given to the cus... See more
Company replied
Only place I could find the specific piece I need for my old diesel engine electrics - so top notch, glad some proper business still in existance! Friendly advice on the phone and next day delivery a... See more
Company replied
Company details
- #21 of 31 best companies in Electrical wholesaler
- #5 of 7 best companies in Cable provider
- #5 of 15 best companies in Electrical appliance wholesaler
- #16 of 24 best companies in Lighting wholesaler
- #7 of 8 best companies in Screw supplier
- #34 of 45 best companies in Solar energy equipment supplier
About CEF
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
Georgina Mackie House, CV8 2SU, Kenilworth, United Kingdom
- 01763 272 717
- customerservices@cef.co.uk
- cef.co.uk
4.5
Excellent
29k reviews
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Ordered a week ago
Ordered a week ago
Haven’t received the items
Haven’t been informed when it might be delivered
Was told by CEF Bath it should of been a fast delivery
31 July 2026
materials & tools were waiting for me…
materials & tools were waiting for me in the branch I requested. staff were very helpful so happy with the experience
17 July 2026
The boys in the Penryn store are great…
The boys in the Penryn store are great but the online shop are terrible! Because of a special job I had to do I bought a £395 Milwaukee tool for next day delivery to the Penryn store, online sent it to wrong store and lost it, DX don’t know where it is and they won’t refund me even though I’ve not even seen the tool!!! It’s a lot of money to me and I’ve lost jobs now because of it, I will possibly not use them any more as this is happening too often now….. because the tool is sought after I suspect it’s been lost “on purpose”
30 July 2026
Helpful frindly advice
We always use the Littlehampton branch of CEF for our Electrical requirements/ The staff are always helpful and friendly and give helpful recommendations and advice when we are unsure of getting the right product.
4 August 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Order and Delivery from CEF
It was easy to Order the 50mm Twin Wall Black Ducting (50m Reel) online.
Received the item the following day
30 July 2026
Reply from CEF
Thank you very much for your review Joseph.
Best Regards
Adele Feller (Customer Services Manager)
Ordered a dewalt drill at 4pm and it…
Ordered a dewalt drill at 4pm and it was here the next day before 10am… Highly recommended!
30 July 2026
Reply from CEF
Thank you very much for your review Sabbir.
Best Regards
Adele Feller (Customer Services Manager)
Excellent service ,Excellent Delivery
Excellent service ,Excellent Delivery. Great customer service would definitely recommend your company
30 July 2026
Reply from CEF
Thank you very much for your review Elaine.
Best Regards
Adele Feller (Customer Services Manager)
Always a great company to deal with
Always a great company to deal with we get exceptional service form our local stores at redruth and Penryn - with a shout out to Liam - always doing their best for us - Thank you
1 July 2026
Reply from CEF
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Got in a muddle again
Got in a muddle again. Ordered 12 bulbs in error. Wanted only six . Helpful staff sorted me out. THANKS!
27 July 2026
Reply from CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Fantastic next day delivery of goods
Fantastic next day delivery of goods, Website is easy to navigate
29 July 2026
Reply from CEF
Thank you very much for your review Ian.
Best Regards
Adele Feller (Customer Services Manager)
excellent communication and super…
excellent communication and super speedy delivery, happy customer :)
29 July 2026
Reply from CEF
Thank you very much for your review Sarah.
Best Regards
Adele Feller (Customer Services Manager)
Detailed POD with pictures
Online purchase is quick and easy and CEF keeps to original delivery dates. Thank you for the detailed POD with pictures - it's really helpful!
29 July 2026
Reply from CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Great service items arrived next day…
Great service items arrived next day all as described on their website great company
29 July 2026
Reply from CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Overall Very Good Service
Good price, good service and I was informed of the shipment and tracking details
13 July 2026
Reply from CEF
Thank you very much for your review Amanda.
Best Regards
Adele Feller (Customer Services Manager)
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