CEF - Guiseley Store Reviews 16

TrustScore 4 out of 5

4.0

Unit 1, The Sidings, Station Road, LS20 8BX Leeds, Guiseley, GB


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Rated 5 out of 5 stars

Tom Collins at Guiseley Branch was very helpful and also very quick with the price and the order was on site the next morning , which was great service

Company replied

Rated 5 out of 5 stars

Just wanted to thank Martin, in Guiseley, for his top quality customer service. He diagnosed my problem, talked me through my options and solutions, then replaced the faulty part free of charge, wi... See more

Company replied

Rated 5 out of 5 stars

I went to the local shop, the gentleman was very helpful and friendly. I ordered what I needed from the website as they didn't have the colour in stock. It arrived the next day. Brilliant service, wil... See more

Company replied

Rated 3 out of 5 stars

local branch misplaced the delivered item which meant that I had to make 2 visits. Branch apologised, we all make mistakes !

Company replied


Company details

  1. #22 of 33 best companies in Electrical wholesaler
  2. #5 of 7 best companies in Cable provider
  3. #6 of 17 best companies in Electrical appliance wholesaler
  4. #14 of 24 best companies in Lighting wholesaler
  5. #8 of 8 best companies in Screw supplier
  6. #32 of 46 best companies in Solar energy equipment supplier

About CEF - Guiseley Store

Written by the company

We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.

CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.

CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.

Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.

Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.

In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.

Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.

By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.

Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories

CEF - Your local Electrical Experts

Written by the company

Over 390 Stores Nationwide
You'll be sure to find a CEF near you
Next Day Delivery
On all orders placed before 6pm
Free Delivery
Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
Reserve and Collect
Reserve your products online and collect them from your nearest store
Customer Service
Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm

Contact info

  • Unit 1, The Sidings, Station Road, LS20 8BX, Leeds, Guiseley, United Kingdom

  • 01943 877841

4.0

Great

TrustScore 4 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Helpful Branch

Tom Collins at Guiseley Branch was very helpful and also very quick with the price and the order was on site the next morning , which was great service

28 April 2026
CEF - Guiseley Store logo

Reply from CEF - Guiseley Store

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 2 out of 5 stars
CEF - Guiseley Store logo

Reply from CEF - Guiseley Store

Thank you for your review Scott.

Our customer services team will be in contact with you.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

They stock the right products

They stock the right products
Industrial and commercial
Delivery not a problem and great communication.

27 May 2025
CEF - Guiseley Store logo

Reply from CEF - Guiseley Store

Thank you very much for your review Andrew.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Efficient online and in store

Easy to order online then collect from store. Friendly staff in Guiseley.

27 May 2025
CEF - Guiseley Store logo

Reply from CEF - Guiseley Store

Thank you very much for your review.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

First Class Service

Just wanted to thank Martin, in Guiseley, for his top quality customer service.

He diagnosed my problem, talked me through my options and solutions, then replaced the faulty part free of charge, without any quibbles. Thanks Martin!

23 November 2024
Unprompted review
CEF - Guiseley Store logo

Reply from CEF - Guiseley Store

Thank you very much for your review Steve.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Great service

8 September 2024
CEF - Guiseley Store logo

Reply from CEF - Guiseley Store

Thank you very much for your review Nick.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Great service

Great service.
CEF online is fantastic and the back up from my local branch (Guiseley) is great.

27 July 2023
CEF - Guiseley Store logo

Reply from CEF - Guiseley Store

Thank you very much for your review and feedback Andy.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Quick and Efficient

We had issues with our account being inactive, but the guys at CEF sorted it quickly and efficiently. We made our purchase and were on our way. Many thanks for your speedy service.

6 July 2023
CEF - Guiseley Store logo

Reply from CEF - Guiseley Store

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Rated 3 out of 5 stars

local branch misplaced the delivered…

local branch misplaced the delivered item which meant that I had to make 2 visits. Branch apologised, we all make mistakes !

3 February 2023
CEF - Guiseley Store logo

Reply from CEF - Guiseley Store

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Great service

CEF always provide good, efficient service. Their staff are always helpful and easy to deal with and replies to questions are always prompt and helpful. I use them for both private and business and in both sectors are top notch. And this applies to my local branch (Guiseley) and customer services.

30 January 2023
CEF - Guiseley Store logo

Reply from CEF - Guiseley Store

Thank you very much for your review and feedback.

Best Regards
Adele Feller (Customer Services Manager)

Rated 5 out of 5 stars

Great shop

I went to the local shop, the gentleman was very helpful and friendly. I ordered what I needed from the website as they didn't have the colour in stock. It arrived the next day. Brilliant service, will use again.

12 January 2023
CEF - Guiseley Store logo

Reply from CEF - Guiseley Store

Thank you very much for your review and feedback Julie.

Best Regards
Adele Feller (Customer Services Manager)

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