Tom Collins at Guiseley Branch was very helpful and also very quick with the price and the order was on site the next morning , which was great service
Company replied
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Tom Collins at Guiseley Branch was very helpful and also very quick with the price and the order was on site the next morning , which was great service
Company replied
Just wanted to thank Martin, in Guiseley, for his top quality customer service. He diagnosed my problem, talked me through my options and solutions, then replaced the faulty part free of charge, wi... See more
Company replied
I went to the local shop, the gentleman was very helpful and friendly. I ordered what I needed from the website as they didn't have the colour in stock. It arrived the next day. Brilliant service, wil... See more
Company replied
local branch misplaced the delivered item which meant that I had to make 2 visits. Branch apologised, we all make mistakes !
Company replied
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
Written by the company
Unit 1, The Sidings, Station Road, LS20 8BX, Leeds, Guiseley, United Kingdom
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Tom Collins at Guiseley Branch was very helpful and also very quick with the price and the order was on site the next morning , which was great service

Reply from CEF - Guiseley Store
They stock the right products
Industrial and commercial
Delivery not a problem and great communication.

Reply from CEF - Guiseley Store
Easy to order online then collect from store. Friendly staff in Guiseley.

Reply from CEF - Guiseley Store
Just wanted to thank Martin, in Guiseley, for his top quality customer service.
He diagnosed my problem, talked me through my options and solutions, then replaced the faulty part free of charge, without any quibbles. Thanks Martin!

Reply from CEF - Guiseley Store
Great service.
CEF online is fantastic and the back up from my local branch (Guiseley) is great.

Reply from CEF - Guiseley Store
We had issues with our account being inactive, but the guys at CEF sorted it quickly and efficiently. We made our purchase and were on our way. Many thanks for your speedy service.

Reply from CEF - Guiseley Store
local branch misplaced the delivered item which meant that I had to make 2 visits. Branch apologised, we all make mistakes !

Reply from CEF - Guiseley Store
CEF always provide good, efficient service. Their staff are always helpful and easy to deal with and replies to questions are always prompt and helpful. I use them for both private and business and in both sectors are top notch. And this applies to my local branch (Guiseley) and customer services.

Reply from CEF - Guiseley Store
I went to the local shop, the gentleman was very helpful and friendly. I ordered what I needed from the website as they didn't have the colour in stock. It arrived the next day. Brilliant service, will use again.

Reply from CEF - Guiseley Store
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