I ordered some cartridge fuses which arrived bang on time. Unfortunately, I ordered the incorrect ones and requested a return and refund. I called into the Norwich store and this was dealt with very e... See more
Company replied
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See what reviewers are saying
The price of the tool i bought was spot on and the delivery turn around was fantastic. In regards to improvement, I feel that no improvement is needed. Thank you.
Company replied
The data sheet made it clear that these were the ring terminals I needed. Order processing & delivery were prompt.
Company replied
Comprehensive range of what i needed, easy to order and pay for on line, good communication and arrived at the branch for collection very quickly.
Company replied
Company details
- #23 of 33 best companies in Electrical wholesaler
- #5 of 7 best companies in Cable provider
- #5 of 16 best companies in Electrical appliance wholesaler
- #14 of 24 best companies in Lighting wholesaler
- #7 of 8 best companies in Screw supplier
- #32 of 46 best companies in Solar energy equipment supplier
About CEF - NOR
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
51 Barker Street, NR2 4TN, Norwich, United Kingdom
- 01603 626175
4.8
Excellent
41 reviews
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Very Good Service
Easy to find what you want. Easy to order. Prompt delivery. Good prices. Very good service.
29 December 2023
Reply from CEF - NOR
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - NOR
Thank you very much for your review Evan.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - NOR
Thank you very much for your review Stuart.
Best Regards
Adele Feller (Customer Services Manager)
Genuine customer
Items arrived in store as agreed and received phone call from store to advise items had arrived
27 June 2023
Reply from CEF - NOR
Thank you very much for your review Ian.
Best Regards
Adele Feller (Customer Services Manager)
made call to cef norwich they
made call to cef norwich they
knew exactly what i needed it was out of stock at branch a few left online so he told me to purchase online
received next day great service
many thanks
20 June 2023
Reply from CEF - NOR
Thank you very much for your review and feedback Anthony.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF - NOR
Thank you very much for your review Denise.
Best Regards
Adele Feller (Customer Services Manager)
A very helpful staff at the local…
A very helpful staff at the local branch in identifying the replacement part required. Delivery on time. Only four stars due to the tiny part arriving in an enormous box when a Jiffy bag would have been more than adequate. At least the packaging was recyclable.
1 February 2023
Reply from CEF - NOR
Thank you very much for your review and feedback John.
Best Regards
Adele Feller (Customer Services Manager)
Everything happened as they said and…
Everything happened as they said and products look like the online description.
6 January 2023
Reply from CEF - NOR
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Ordered 2 drive belts delivered next…
Ordered 1 Milwaukee heated coat delivered next day exceptional service cannot be faulted
1 December 2022
Reply from CEF - NOR
Thank you very much for your review Mike.
Best Regards
Adele Feller (Customer Services Manager)
Faultless service from the guys at CEF
Faultless service from the guys at CEF, we have used them as our main suppliers 18 months. The staff are knowledgeable and efficient. They have a great range of stock and their online services are fantastic. Highly recommend
30 November 2022
Reply from CEF - NOR
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
CEF at Norwich are great
CEF at Norwich are great, my quotations are done within the hour (thanks Julian) and the pricing is very competitive. Very please, staff are friendly – just a few freebies would be appreciated :)
24 November 2022
Reply from CEF - NOR
Thank you very much for your review and feedback Tony.
Best Regards
Adele Feller (Customer Services Manager)
FRIENDLY RELIABLE SERVICE
3 November 2022
Reply from CEF - NOR
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
We bought new LED down lights to…
We bought new led down lights to replace halogen ones in our kitchen. Good service and prices.
21 October 2022
Reply from CEF - NOR
Thank you very much for your review Mrs Matthews.
Best Regards
Adele Feller (Customer Services Manager)
CEF Norwich
CEF Norwich, always provide us with a great service, they are knowledgeable, friendly and always happy to help.
6 June 2022
Reply from CEF - NOR
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
As always very helpful and informative
As always very helpful and informative. A pleasure to work with.
7 March 2022
Reply from CEF - NOR
Thank you very much for your review Paul.
Best Regards
Adele Feller (Customer Services Manager)
Looking for a replacement under unit…
Looking for a replacement under unit light for the kitchen. Your shop in Norwich did not stock it But the service from member of staff was first class, particularly his manner.
Item not stocked but ordered online and it arrived as promised.
Will use you again.
5 March 2022
Reply from CEF - NOR
Thank you very much for your review and feedback Chris.
Best Regards
Adele Feller (Customer Services Manager)
Did what it said
21 November 2021
Reply from CEF - NOR
Thank you very much for your review Robert Perry.
Best Regards
Adele Feller (Customer Services Manager)
Great service from friendly staff
Great service from friendly staff. Goods delivered on time.
26 July 2021
Reply from CEF - NOR
Thank you very much for your review Ian.
Best Regards
Adele Feller (Customer Services Manager)
Wow!!
Wow!!! What great service and quick next day delivery. Great choice and good price . Will definitely use them again. Thank you
22 July 2021
Reply from CEF - NOR
Thank you very much for your review and feedback Debbie.
Best Regards
Adele Feller (Customer Services Manager)
Great service
Great service, easy online ordering, delivery very quick. Even when I needed help to find the invoice manager Michael Cruickshank was very helpful.
15 July 2021
Reply from CEF - NOR
Thank you very much for your review and feedback Ian.
Best Regards
Adele Feller (Customer Services Manager)
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